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We are looking for an experienced Sushi Chef for our restaurant
in Sea Point .Cape Town ##The chef must be able to maintain a
clean working environment ,be able to handle pressure when it's busy####paying attention to detail with both good communication and fast sushi making skills.####To start immideatley.#### must able to work for long hours ##A minimum of 3 years of experience.Please send us your CV
and Personal ID photo to
whatsapp 0739909953
1mo
City Centre
URGENT
SAIPA Clerk Cape Town & Surrounding areas
Our Accounting client in Cape Town is looking for a SAIPA Clerk to complete the SAIPA Learnership / Article Clerks to start as soon as possible OR Jan 2025.
Salary R 12500 to R 15000 – depends on completed BCOM and or experience
You need to have completed qualified financial degree qualification OR in the process of completing your qualification.
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
1h
Other
The 39 Steps is Cape Town's most
talent friendly casting agency. We provide talent and extras for Films and
Commercials throughout South Africa.
We are currently recruiting new
faces for the 2024 film season and beyond. We are looking for all races and
ages to work on upcoming movies, series and commercials.
If you are interested in joining
our team please send us a WhatsApp message on 0813561182 saying
"EXTRA" and one of our staff members will guide you through the
process OR give us a call on 0215562767 to book an appointment today.
23d
Other
URGENT
SAIPA Clerk Cape Town & Surrounding areas
Our Accounting client in Cape Town is looking for a SAIPA Clerk to complete the SAIPA Learnership / Article Clerks to start as soon as possible OR Jan 2025.
Salary R 12500 to R 15000 – depends on completed BCOM and or experience
You need to have completed qualified financial degree qualification OR in the process of completing your qualification.
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
1h
Other
Results for Jobs in Cape Town in Cape Town
1
All types of vehicles l repair .
7min
1
SavedSave
Dutch Sales Support (Work from Home)
Position Overview:
Our client is looking for exceptional enthusiastic employees to join their team. If you have a knack for building rapport, and enjoy exceeding targets, this may be the perfect job for you!
We are looking for Dutch native speakers with relevant experience having commercial conversations (retention up/cross sales calls) selling to Dutch telecom customers and prospects in a B2C environment.
Key Responsibilities:
• Conduct inbound outbound sales calls to existing customers and save them from leaving and/or sell them new products and services on top of the existing subscriptions and services they already buy from our client. You need to communicate commercially and describe the value of products and services offered.
• Build and maintain positive customer relationships by understanding their needs and providing tailored solutions.
• Meet and exceed sales targets and key performance indicators (KPIs) while maintaining a high level of customer satisfaction.
• Accurately document customer interactions and sales activities in the CRM system.
• Stay up to date on product knowledge, market trends, and sales techniques.
• Collaborate with the sales team and management to achieve team goals and objectives.
• Handle customer inquiries, resolve issues, and provide exceptional service.
• Communicate with customers to understand their requirements and needs.
• Offer solutions based on clients needs and capabilities.
• Keep an updated customer database.
• Adhere to common KPIs for your work.
• Update client records
Required Qualifications Experience:
• Fluent in Dutch language (spoken written at C1/C2 level), Native highly preferred.
• Familiarity with Desktop Computing: Windows PCs, Outlook Email, Web Browsers, and the Internet.
• Previous sales experience is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• Strong negotiation and persuasion abilities.
• Results-driven and target-oriented mindset.
• Self-motivated, energetic, and confident.
• Ability to work in a fast-paced and dynamic environment.
• Ability to approach problems logically.
• Patient and friendly personality.
• Team player.
• Good time-management skills.
• Great interpersonal, communication and presentation skills.
Benefits:
• R40 000 basic salary plus Incentives
• Monday to Friday, 9am to 6pm
• Very lucrative commission and incentive structure
• Comprehensive health, dental, and vision insurance
• Hybrid working or Work from Home environment
• Parking
• Professional development opportunities and tuition reimbursement
• Collaborative and inclusive work environmentJob Reference #: 202683
16d
City Centre1
SavedSave
We are a lighting import and
distribution company, situated in Cape Town looking to employ a competent Sales
Rep in Mpumalanga to join our external sales team on the road. Requirements: ·
Minimum of 2 years sales experience in a similar
role is required. ·
Valid driver's license and own vehicle. ·
Excellent communication and interpersonal
skills.·
Excellent customer service. ·
Strong sales and negotiation skills. ·
Self-motivated and target-driven mindset. ·
Strong ability to create and maintain customer
relationship. ·
Experience in the Lighting Industry would be an
advantage. Job Description:
·
Prospecting and identifying potential clients.
·
Develop and maintain relationships with current
and prospective clients.
·
Regular customer visits new and existing.
·
Attend trade shows and conventions to represent
the company and its products.
·
Proactively identify and pursue new business
opportunities within the assigned territory.
·
Build and maintain strong, long-lasting customer
relationship.
·
Understand customer needs and requirements to
recommend suitable products.
·
Collaborate with internal sales team to ensure
seamless execution of sales orders.
·
Achieve sales targets and outcomes within
schedule.
Basic Salary plus commission.
Fuel and cell phone allowance
provided for business purposes.
To apply for the position, please
email the following to kobus@flash.za.com with subject line ''Sales
Rep – Mpumalanga'.
* Your updated CV with contactable
references.
NB: Due to high volume of
applications, only shortlisted candidates will be contacted. Should you not
receive a response after 2 weeks of application, please do consider your
application unsuccessful at this time. All personal information will be handled
according to the POPIA Act regulations. Please see link to our full data
privacy https://flash.za.com/data-privacy/
32min
Other1
Kingsway College is seeking a qualified and experienced part time Lecturer for the Computer Practice Courses at the N4 to N6 levels. The ideal candidate will be responsible for delivering high quality education in computer practice, ensuring that students gain the necessary skills and knowledge to succeed in their studies and future careers.
43min
1
SAIPA Clerk Cape Town & Surrounding areas
Our Accounting client in Cape Town is looking for a SAIPA Clerk to complete the SAIPA Learnership / Article Clerks to start as soon as possible OR Jan 2025.
Salary R 12500 to R 15000 – depends on completed BCOM and or experience
You need to have completed qualified financial degree qualification OR in the process of completing your qualification.
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
1h
1
SAIPA Clerk Cape Town & Surrounding areas
Our Accounting client in Cape Town is looking for a SAIPA Clerk to complete the SAIPA Learnership / Article Clerks to start as soon as possible OR Jan 2025.
Salary R 12500 to R 15000 – depends on completed BCOM and or experience
You need to have completed qualified financial degree qualification OR in the process of completing your qualification.
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
1h
1
SavedSave
We are a lighting import and distribution company, situated in Cape Town looking to
employ a competent Sales Rep in NAMIBIA to join our external
sales team on the road.Requirements: · --- Minimum of 2 years sales experience in a similar
role is required. · --- Valid driver's license and own vehicle. · --- Excellent communication and interpersonal
skills.· --- Excellent customer service. · --- Strong sales and negotiation skills. · --- Self-motivated and target-driven mindset. · --- Strong ability to create and maintain customer
relationship. · --- Experience in the Lighting Industry would be an
advantage. Job Description:
· --- Prospecting and identifying potential clients.
· --- Develop and maintain relationships with current
and prospective clients.
· --- Regular customer visits new and existing.
· --- Attend trade shows and conventions to represent
the company and its products.
· --- Proactively identify and pursue new business
opportunities within the assigned territory.
· --- Build and maintain strong, long-lasting customer
relationship.
· --- Understand customer needs and requirements to
recommend suitable products.
· --- Collaborate with internal sales team to ensure
seamless execution of sales orders.
· --- Achieve sales targets and outcomes within
schedule. Basic Salary plus commission.
Fuel and cell phone allowance
provided for business purposes.
To apply for the position, please
email the following to kobus@flash.za.com with subject line ''Sales
Rep – Namibia'.
* Your updated CV with contactable
references.
NB: Due to high volume of
applications, only shortlisted candidates will be contacted. Should you not
receive a response after 2 weeks of application, please do consider your
application unsuccessful at this time. All personal information will be handled
according to the POPIA Act regulations. Please see link to our full data
privacy https://flash.za.com/data-privacy/
31min
Other1
Administration Controller Century City Cape Town
Our financial services client is looking for an Administration Controller with asset-finance experience of 5-7 years. Solid experience. Must have Asset-Finance experience.
Salary: Negotiable depending on experience.
Minimum Requirements:
Business Administration or Accounting Qualification or similar
5+ Years experience as Administrator Controller
3+ years of experience working for an asset finance / financial services company
Please apply online.
FROGG RecruitmentConsultant Name: Quinton Wright
1h
1
Marketing Coordinator Woodstock Cape Town
Our client is looking for a Marketing Coordinator with product marketing experience in the Products, Distribution, and FMCG industry with 2-3 years of social media marketing experience as well as knowledge of social media content creation.
Salary Depends on experience
Minimum Requirements:
Matric
Diploma in Marketing or similar
2-3 years plus Social media marketing experience
Experience with FMCG Products/Retail and Fashion
Key Responsibilities:
Support the marketing team with idea generation, activity coordination, and ensuring marketing strategies are executed correctly.
Ensure that the marketing plan and campaign objectives are delivered.
Create and consolidate marketing presentations.
Utilise marketing research to enhance marketing executions.
Define design briefs and art direction with Marketing Manager.
Obtain and negotiate quotes according to the available budget.
Submit documentation for payments timeously according to supplier terms.
Schedule content according to the approved content plan.
Identify other shareable content to reuse on social media channels that aligns with the brand.
Draft and maintain brand ambassador agreements.
Provide the brand ambassadors with products and merchandise.
Monitor the content curation and repurpose User Generated Content on social media.
Analyze monthly social media reports
FROGG RecruitmentConsultant Name: Quinton Wright
1h
1
SAIPA Clerk Cape Town & Surrounding areas
Our Accounting client in Cape Town is looking for a SAIPA Clerk to complete the SAIPA Learnership / Article Clerks to start as soon as possible OR Jan 2025.
Salary R 12500 to R 15000 – depends on completed BCOM and or experience
You need to have completed qualified financial degree qualification OR in the process of completing your qualification.
Apply online
Frogg RecruitmentConsultant Name: Quinton Wright
1h
SavedSave
We seek drivers code 8 and 10 urgently for permanent basis.Valid licence required.Should be sobber minded and reliable. Salary is R 14200pmDistribution work around cape Town. If interested: send CV to: swellengroup@gmail.com
24min
City Centre1
Our client is recruiting for an experienced Team Leader for their Cape Town branch.
Do you believe that every interaction is an opportunity to make the world around us better? As a Team Leader you should always look the part, act the part, and treat your physical environment as a reflection of your legacy and ours.
Are you this person? Apply now!
Job duties (but not limited to):
• Manage a team
• Ensure the team meets their core KPI of Service targets
• Target setting, call-flow management and interval control, drive and encourage individuals and the whole team, through call and utilization times using measurement, targets, reward and recognition, feedback and communication
• Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, absence, and overtime
• Coaching and Developing
• Coach, mentor and develop the team
• Foster a culture of continuous improvement by seeking ideas, challenging the status quo, identifying best practice, and reviewing departmental processes
• Establish goals both for the team and for individual employees and conduct regular performance reviews
• Identify and address any training that your team require
• Collaboration
• Actively work with other Team Managers to ensure that all teams are geared towards achieving the success of the campaign
Key Requirements:
• Grade 12 (minimum)
• You must have your own transport
• Must have 2 years as a Sales Team Leader
• Tertiary qualification, courses and studies in management, leadership, sales /marketing or similar (advantageous)
• Have a qualification (or experience) relating to management, finances, marketing or sales
• Insurance and / or contact centre experience will be preferred
• Be active and enjoy a fast-paced environment where they can think on their feet
• Enjoy engaging with team members and peers and building relationships with clients
• Be a team player and motivator
• Love learning, chasing targets, and problem-solving Salary: Market related, based on your level of experience
Working Hours:
• 24/7 rotational shifts environment
• Company transport within 35km ratio of the site Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202242 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you s...Job Reference #: 202242
20d
City CentreSavedSave
Chinese-English Translator Position: Chinese-English TranslatorType: Full-TimeSalary: R20 000 - R25 000 (probationary period)Looking for an Exciting Career Change?Are you fluent in Chinese and English, passionate about language, and ready to make an impact? Do you enjoy bridging cultural and linguistic gaps and crave new experiences? If you’re ready to relocate, we have the perfect opportunity for you!About the RoleAs a Chinese-English Translator, you’ll be at the heart of our operations, providing accurate and nuanced translation and interpretation services. You'll play a vital role in ensuring smooth communication between clients and our team, handling translation of documents, and fostering clear understanding across languages.What We’re Looking ForSkilled Communicator: You excel in both Chinese and English, able to convey ideas and nuances accurately.Detail-Oriented: You’re meticulous in ensuring translation quality and accuracy.Problem Solver: Adept at managing multiple tasks and navigating cultural subtleties.Independent and Collaborative: You work well on your own but thrive in a team setting.Career-Changer: Whether you’re experienced in translation or new to the field, we provide full training!Key ResponsibilitiesTranslate documents and communication between English and Chinese for various departments.Ensure accuracy, clarity, and cultural sensitivity in all translations.Assist with client onboarding by translating necessary documentation and facilitating smooth communication.Stay updated on language trends and continuously improve translation skills.What’s in it for You?Relocation Support: Comprehensive relocation package, including visa sponsorship, flights, and temporary accommodation.Competitive Compensation: Basic salary with opportunities for advancement.Career Development: Personalized training, structured reviews, and clear growth paths.Full Health Insurance: Peace of mind with comprehensive health and life coverage.Guidance and Mentorship: Work with experienced mentors to support your professional growth.Vibrant International Team: Be part of a diverse team in an exciting, multicultural setting.QualificationsFluent in both Chinese and English (speaking, reading, and writing).Strong communication skills with an eye for accuracy and detail.Willingness to relocate and adapt to a new culture in Southeast Asia.Ready for the Challenge?If you’re ready to embark on a fulfilling career as a translator and join a dynamic team, we’d love to hear from you! Submit your CV to accounts@stagezerorecruitment.com, and we’ll reach out with next steps.Your new career in Southeast Asia awaits—take the leap and bring cultures together!
2h
City Centre1
Surgo is recruiting for an experienced Ukrainian Speaking Medical Interpreter to join their remote team.
Job Purpose:
Candidates must be able to speak Ukrainian and English. The interpreter facilitates communication between non-English speaking patients and healthcare providers or support personnel. This involves understanding what was said, extracting the underlying meaning and intent, and expressing the message in another language in a way that invokes the same meaning. The interpreter may also explain and/or teach cultural differences or practices to health system personnel.
Requirements:
• Well versed in both Ukrainian and English (Speak, read, write)
• National Senior Certificate / or equivalent qualification
• SA Citizen / Valid Work Permit
• Successful completion of conversation/translation competency testing in secondary language
• Knowledge of Medical Terminology essential
• Previous experience in a Health Care setting preferred
• Ability to work remotely from home
• Ability to work shifts - 24/7 Rotational Shifts
Duties and Responsibilities:
• Participate as a neutral party in the role as conduit of information that must flow between the healthcare providers, or support personnel, and the International or Domestic patient/visitors.
• Ensure that information pertaining to the patients outpatient services, hospitalization, (i.e. advance directives, consents from treatment, diagnosis and prognosis, treatment plan, follow-up appointments and Health Care Education) are accurately communicated.
• The patients questions/concerns regarding this information is to be appropriately addressed and documented per Risk Management Directives.
• Provide interpreter services, and convey the exact message as opposed to summarizing the information in a way that is subjective. Provide required documentation as identified by the International Patient Center.
• Maintain accurate daily records on all requests for service as well as the provision of services. Maintain accurate and timely documentation within program database.
• Promote customer satisfaction related to clients services; notify Supervisor of any issues that may be problematic for patients or clients staff.
• Participate in continuing education programs and competency training to enhance professional role of International Medical escort. Ensure that all policies and procedures related to process, service, and employee work rules are followed. Maintain confidentiality in all matters related to patient care and visitor issues on non-English speaking patients/families/escorts.
• Participate in on call coverage to provide interpretation/translation services during non-business hours and business hours as assigned.
• Perform other related duties incidental to the work described herein.
Salary:
• Market related, based on the level of experience
• Shift Allowance
Working Hours:
• Monday to Sunday, rotational shifts 24/7 (TBC)
Should you wish to apply for the...Job Reference #: 202363
20d
Other1
SavedSave
Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for an Office 365 Consultant to join their team based in Cape Town.
The Office 365 Consultant will be responsible for leading requirements gathering sessions, document requirements, run projects and implement smaller solutions based on low code approach with the business responsibilities.
Responsibilities:
• Produce high quality documentation
• Assist in the decision-making process to determine the best solutions and approaches for projects
• Work with technical teams to help them define the best technical solution
• Build and configuration of solutions using native features
• Prototyping and proof of concept development
• Gather requirements and create specifications
• Run information gathering workshops Requirements:
• Professional experience with Office 365 including SharePoint, Microsoft Teams, Yammer, OneDrive, Stream, Power Apps, and Power Automate (Flow), Microsoft Forms
• Professional experience in Power Platform (Power Apps Portals, Canvas and Model Driven Apps, Power Automate, Power BI) and Common Data Service
• Professional experience of the methods and tools used to customize and extend Office 365
• Experience in Workflow Process tool for Office 365 like Nintex, K2
• Solution Design, wire framing; ensuring the design and layout are in keeping with the requirements
• Strong workshop, facilitation and presentations skills
• Good understanding of DevOps
• Good understanding of testing methodologies
• Certifications Six Sigma, Lean, Agile desirable
• Work proficiency in English required Salary: Market Related
Working Hours: Monday to Friday (08:00am till 17:00pm)
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202505 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za.Job Reference #: 202505
20d
Other1
SavedSave
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Cape Town.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experien...Job Reference #: 202637
20d
OtherCompany
looking to employ and external sales representatives.
Must
have: valid driver's license
Own vehicle
Computer literate
Sales background
Customer service
Matric/equivalent
Must be able work
independently
EXTERNAL SALES REP DUTIES
An external sales representative, is
a skilled professional who builds customer relationships,
follows up on leads, and maximizes sales opportunities. Their main duties include traveling to assigned territories to meet with potential and current
customers, negotiating sales contracts and telling clients about new products,
updates and features. They present sales proposals, inform customers of product benefits and
features, and negotiate prices. External sales representatives should be motivated, outgoing and confident, and have strong communication skills.
We looking for a hardworking
individual , be able to present yourself to clients in a professional manner .
Bring new business and sign
new clients , and always be open for site visits etc .
Please forward cv to email
address yoemnah@contractgroup.co.za
2h
OtherSavedSave
Im malawian man well experience driver having C1 PG driving liecies.
3h
Other1
Our client based in Century City is seeking Swati Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Swati (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number in 202672 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in...Job Reference #: 202672
20d
Century City1
Our client based in Century City is seeking Ndebele Speaking Customer Service Advisor.
The key objective of the role is to identify and understand customer needs, delivering a first class customer service to increase the profitability of the business while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general contract and transactional inquiries.
Experience:
• Minimum of 12 months unbroken inbound call centre experience
• Customer service experience
• Administration experience
• Experience in healthcare, insurance, financial or administration industry and knowledge of relevant legislative environment is highly desirable (advantageous) Requirements:
• Passed Grade 12
• Fluent in Ndebele (Read, Write, Speak)
• Fluent in English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Available immediately
• Fixed Term Contract
• Own transport (Advantage) Key responsibilities may include, but are not limited to:
• Answer call and respond to customer requests
• Provide customers with product and service information
• Identify, research, and resolve customer issues using the in-house operating system
• Complete call logs and reports
• Assisting irate members and escalate when required to senior agents/team leader
• Ensure own productivity levels are maintained, and quality standards are met at all times
• Performing daily administrative functions and accurately capturing required information to various CRM systems
• Adhere to and support Company policies and practices
• Ensure that cases are reviewed and actioned
• Monitor Average Handling Time in line with standards
• Adhere to work schedule / occupancy and monitoring work flow
• Ensure that SLA is adhered to and cases to be completed in agreed SLA times
• Maintain customer quality according to set standards and business process
• Ensure full compliance to business process, legislation and standard operating processes Critical Skills/ Competencies:
• Excellent communicator with all levels in an organisation (verbal and written)
• Solution Driven
• Excellent problem-solving and Accuracy skills
• Self-starter, motivated, takes initiative and can work independently
• Confident in operating in a dynamic environment
• Flexibility and agility
• Resilient mind-set
• Ability to adapt to different situations as they arise (adaptive thinking)
• Ability to operate in a team environment
• Ability to prioritise deliverable and work load accordingly (good organisational skills) Salary and working hours:
• The salary, R9000
• Monday to Friday 08:00 to 17:00
• Every second Saturday 08:00 till 12:00 Office Location:
• Century City
Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202670 in subject heading or email body.
Surgo (Pty) Ltd will consider all application...Job Reference #: 202670
20d
Century CitySave this search and get notified
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