Jobs in Boksburg

This person must be familiar with the CT market.

The New Business Development Manager primarily focuses on identifying potential clients, presenting them with suitable product proposals and confirming policy sales. He/she must build relationships with clients to ensure retention of business and facilitate new business. An extensive knowledge of products and providers is necessary. The New Business Development Manager is responsible for complete and accurate administration related to all policies and clients. All service provisions will meet the requirements of Treating the Customer Fairly (TCF)

EDUCATION/TRAINING

Completed:

• Short-term Insurance qualification
• RE 5
• Product Specific Training
• Class of Business – Commercial and Personal Lines
• CPD hours in current cycle

CORE COMPETENCIES

• Excellent communication and interaction skills
• Attention to detail
• Proven sales and marketing skills
• Negotiation skills
• High level of administration skills (Filing/record keeping)
• Ability to analyse and take decisions
• Proficient in Microsoft office suite, specifically Word and Excel
• Sound knowledge Insurance products and insurers
• Knowledge of the Insurance industry in general
• Time management
• Ability to work under pressure

EXPERIENCE

Eight years in the insurance industry with at least five of these interacting with Commercial, Transport and Personal Lines clients.

One of our top clients is looking for in the beauty industry that provides specialised nail education is looking for On the road nail sales consultants

• The position requires strong inter-personal, organizational, admin and multi-tasking skills.
• Must be fluent in English (speaking and writing)
• On the Road- sales experience and professional nail experience/training essential
• Must have own car, valid driver’s licence, insurance for rental in the case that their car is not drivable (accident or engine issue)
• She would receive a well-developed existing client base and be responsible for managing and growing the client base as per her SOPs and KPIs
• First appointment begins at 8.30am and last appointment ends at 4.45pm, followed by a 15 minute team huddle closing off the day until 5pm.
• There should be between 5 - 8 visits a day depending on the area she is working in on that day.
• Orders are taken during clients visits and captured during the day and if necessary, after hours using our online ordering portal
• In an addition to taking orders, store visits will include product launches, kit checks, merchandising of retail and professional stock, troubleshooting (but not training), product spotlights and general value adds.
• All visits are to be booked in advance and rebooked for the following 2 months.
• Must be capable of managing their online diary
• Must be computer literate - Software used: Online ordering portal, Skynamo tracking system, One Drive - file share, Outlook emails & online calendar, Excel
• No additional work, beauty salon or otherwise, is permitted during the week or weekend.
• Smoking is not allowed

Hard Skills:

1. Must be capable of managing their online diary (with support from the admin team)
2. Must be computer literate - Software used: Online ordering portal, Skynamo tracking system, One Drive - file share, Outlook emails & online calendar, Excel
3. Orders are taken during clients visits and captured during the day and if necessary, after hours using our online ordering portal.
4. In an addition to taking orders, store visits will include product launches, kit checks, merchandising of retail and professional stock, troubleshooting (but not training), product spotlights and general value adds.

Soft Skills:

1. The position requires strong inter-personal, organisational, admin and multi-tasking skills.
2. Must be fluent in English (verbal and written)
3. Time management essential, with the ability to complete work timeously and ask for support when needed.
4. Understand the need to handle tasks to completion, supporting multiple communication devices/software (whatsapp, emails, calls, online diary)
5. Capable of learning and following company SOPS

Non-Negotiables:

Additional Info:
2 to 4 years

Salary: RR15000 to R20000

Job Reference #: 3878431986

Join Our Team as a Credit Life Client Services Consultant

Are you an energetic, driven individual with a passion for customer service? If so, we have an exciting opportunity for you!

Company Overview: One of the largest financial services providers are currently looking for two dynamic individuals to join the team as Credit Life Client Services Consultants for their call center.

Minimum Requirements:

• Matric qualification
• Clear ITC and Criminal record
• Previous experience as a customer service consultant
• Minimum of 2 years in Long Term Insurance
• 2 years of experience in a call center
• NQF Level 5 Wealth Management Certificate
• DOFA (Date of First Appointment) applies to registered candidates.

Job Role: As a Credit Life Client Services Consultant, your responsibilities will include:

• Maintaining a positive, empathetic, and professional attitude toward customers.
• Responding promptly to customer inquiries via various channels.
• Acknowledging and resolving customer complaints with efficiency.
• Having in-depth knowledge of our products to address customer queries.
• Keeping accurate records of customer interactions, transactions, comments, and complaints.
• Providing valuable feedback on the efficiency of the customer service process.
• Ensuring customer satisfaction through professional and timely support.

Application Details: Only candidates who meet the minimum requirements will be considered for this exciting opportunity.

Introduction

Our client requires the services of a Direct Business Sales Consultant at their head office based in Johannesburg. To grow their core business portfolio by engaging and on-boarding new business clients whilst ensuring that the customer is placed at the heart of all sales and commercial decisions in line with all customer experience strategic objectives.

Job description

• To source leads or potential clients by hunting and cultivating strong relationships with third parties, partner companies and existing clients.
• Generation and conversion of self sourced leads through referrals, networks and research.
• Pro active mining defined sources of business to acquire new subscriptions.
• Development of a pipeline to work from through referrals, marketing online, word of mouth, networking with current clients.
• Present, promote and sell products to existing and potential customers, while ensure the offering meets the needs of clients.
• Follow up on leads provided and regular engagement with existing and prospective customers.
• Ensure accuracy of client documentation and manage our requirements.
• Maintain a high level of relevant product knowledge in order to have a meaningful conversation with customers.
• Report on sales activities to management on a weekly basis.
• Provide feedback to management on ways to enhance sales, improve the Tracker Brand, and opportunities to deliver greater value to customers by extending the customer offerings.
• Interact with clients according to client first principles and conduct a needs analysis to assist clients to better understand their requirements.
• Implement a sales approach in line with the Customer Value Proposition (CVP) framework, but also apply individual sales techniques, approaches and methods to conduct the needs analysis and proactively engage prospective customers to acquire the sales.
• Plan and execute work to achieve service level agreements, standards and turnaround times in line with value proposition i.e. efficient client service in line with SLAs.
• Follow sales and other processes (dependent on the product/s sold) to accurately and efficiently process customer documentation requirements for products sold.
• Understand and remain up to date with FAIS complete disclosure to clients in terms of accreditation, service fees and commission as outlined in terms of the Financial Advisory and Intermediary Services Act (FAIS).
• Ensure record keeping requirements as outlined by FAIS and the Financial Intelligence Centre Act (FICA) are implemented and adhered to.
• Ensures compliance to all applicable legislative requirements such as the Code of Banking Practice, National Credit Act, Companies Act, Consumer Protection Act, etc.
• Ensure implementation and adherence to all internal risk related policies and gu...
  
  
  Additional Info:
  2 to 3 years
  
  Salary: RR21000 to R26000
  
  Job Reference #: 187686350
  
  

A well known cosmetic company is currently seeking an experienced nail technician to join their team. Please note must have own car. 

• Must have the stamina to successfully and timeously complete back-to-back nail appointments. 2 out of the 5 working days per week will be in office back-to-back nail appointments.
• Qualified in Complete Nail Technology including:
  • Basic manicure and Pedicure
  • Gel Overlays, Tips & Sculpting
  • Liquid & Powder Acrylic Overlays, Tips & Sculpting
• At least 5 years’ experience working in the industry
• Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. Ongoing training may occur before or after working hours.
• Must have computer experience – Daily software used: Virtual Academic Centre & Dashboard , One Drive - file share, Outlook emails & online calendar, Excel & Word
• Strong Nail Art experience and capability, including a POE to show work completed
• Must be capable of managing their online diary (with support from the admin team)

Hard Skills:

1. Must be Qualified in complete Nail Technology including:
2. 1. Basic manicure and Pedicure
   2. Gel Overlays, Tips & Sculpting
   3. Liquid & Powder Acrylic Overlays, Tips & Sculpting
   4. Nail Art Skills
3. Must have strong advance Nail Art Skills
4. At least 3 year experience working in the industry
5. Must have strong computer experience – Daily software used: Excel & Word

Soft Skills

1. Passionate about the beauty industry & nails
2. Passionate about sharing knowledge
3. Well presented
4. Punctual
5. Staying updated with the latest nail trends
6. Must be fluent in English. If English is not the first language that is not a problem, however accent must allow for clear communication in English
7. The position requires strong inter-personal, organisational, admin and multi-tasking skills
8. Time management essential, with the ability to complete work timeously and ask for support when needed.
9. Ability to work well with a team and assist team members when needed.

Non-Negotiables:

1. Bi-Monthly instore demo days with a sales consult to promote new products, product launches, troubleshooting (but not instore training).
2. Bi-Monthly AM and PM pre booked internal training does occur and is compulsory. (7.30-8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they may differ)
3. Working hours: 8am – 5pm @ Academy Hyde Park. Weekend or after hour nail appointments may apply when needed. Will be booked in advance and leave days given accordingly.
4. Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. ...
   
   
   Additional Info:
   2 to 5 years
   
   Salary: RR10000 to R15000
   
   Job Reference #: 912177544
   
   

One of our top clients looking for in the beauty industry that provides specialized nail education is looking for a mentor/educator.

Qualified in Complete Nail Technology including

1. 1. Basic manicure and Pedicure
   2. Gel Overlays, Tips & Sculpting
   3. Liquid & Powder Acrylic Overlays, Tips & Sculpting

Hard Skills:

1. Must be Qualified in complete Nail Technology including:

1. 1. Basic manicure and Pedicure
   2. Gel Overlays, Tips & Sculpting
   3. Liquid & Powder Acrylic Overlays, Tips & Sculpting
   4. Nail Art Skills

1. At least 3 year experience working in the industry
2. Advance nail application skills in the above systems
3. At least 1 year training/educating experience
4. Assessor/Moderator will be a bonus
5. Must have strong computer experience – Daily software used: Virtual Academic Centre & Dashboard , One Drive - file share, Outlook emails & online calendar, Excel & Word

Soft Skills

1. Passionate about education, the beauty industry & nails
2. Well presented
3. Punctual
4. Clear English diction compulsory as training will be in English. If English is not the first language that is not a problem, however accent must allow for clear communication in English
5. The position requires strong inter-personal, organisational, admin and multi-tasking skills
6. Time management essential, with the ability to complete work timeously and ask for support when needed
7. Ability to work well with a team and assist team members when needed.

Non-Negotiables:

1. Bi-Monthly Traveling will be required – EC/PE/Garden Route (costs covered by company)
2. Bi-Monthly instore demo days with a sales consult to promote new products, product launches, troubleshooting (but not instore training).
3. Bi-Monthly Bimonthly AM and PM pre booked internal training does occur and is compulsory. (7.30-8.30Am remote training/ 17.30-18.30 remote training – eg of times, please note they may differ)
4. Working hours: 8am – 5pm @ Academy Rondebosch. Weekend trainings may apply when needed. Will be booked in advance and leave days given accordingly.
5. Would need to follow strict SOPs, complete training will be provided prior to start date and ongoing. Ongoing training may occur before or after working hours.
6. No additional work, beauty salon or otherwise, is permitted during the week or weekend.

Additional Information:

1. Academy Phone & Laptop supplied (Minutes & data included) for work calls and use only
2. Must have Car/valid driver’s license
3. Would need to live in one of the following or surrounding areas:

Rondebosch

Athlone

Ottery

Observatory...


Additional Info:
2 to 3 years

Salary: RR10000 to R15000

Job Reference #: 2431766650

Become Our Quote Wizard – Personal Lines Quotation Specialist Wanted!

Are you a master of turning numbers into magic spells? Do you have an uncanny ability to decode the language of insurance rates? If so, we want you to join our league of insurance superheroes as our Personal Lines Quotation Specialist!

They're not just about policies; they're about crafting personalized insurance experiences. They believe in turning complex insurance jargon into simple solutions. As a trailblazer in the insurance industry, they're on the lookout for a talented individual to join our client’s team and add a splash of wizardry to their Personal Lines Quotation department.

What You'll Be Doing:

• Weaving your magic with numbers to create accurate and competitive insurance quotes for our clients.
• Assist with quotations on a daily basis.
• Assist on all the Personal Lines quotes and send them to clients.
• Be able to handle high volumes and stress.
• Will be assisting the underwriting team on a daily basis.
• Assisting clients on queries.
• Handling of all inbound and outbound calls.
• Collaborating with our team of insurance enthusiasts to ensure that every quote is a masterpiece. Keeping up with the latest trends in the insurance world to stay one step ahead of the game.

What They Offer:

• A dynamic and inclusive work environment that values creativity and innovation.
• Competitive salary and benefits, because they believe in rewarding your magical skills.
• Opportunities for professional development and growth as you become a true wizard in your field.
• A chance to work with a team that believes in the power of laughter and occasional office shenanigans.

What We're Looking For:

• A wizard in the making with a passion for numbers and a flair for creativity.
• Excellent analytical and problem-solving skills because you'll be our go-to spellcaster for insurance rates.
• A keen eye for detail and an obsession with ensuring accuracy in every incantation (quote).

Requirements:

• At least 1 - 2 years short term insurance experience in Personal Lines
• Must have experience in various personal Lines products.
• RE & FAIS credits
• Previous experience in the insurance industry is a bonus, but if you're a quick learner, we'll provide the magical training.

We believe in the power of imagination, innovation, and the occasional magic trick at team meetings. Join us, and let's create insurance quotes that are nothing short of spellbinding!

Ready to Elevate the Insurance Game? Join our client as a Business Partner!

We're seeking a dynamic and forward-thinking Business Partner to be the driving force behind our client's insurance revolution..

Developing and implementing a cutting-edge business strategy. Building and nurturing strong partnerships within the insurance ecosystem. Identifying emerging market trends and seizing new opportunities. Collaborating with cross-functional teams to drive growth. Innovating insurance products and services to meet evolving customer needs. Ensuring compliance, ethics, and a customer-centric approach. 

Requirements:

• Extensive experience in the insurance industry, with a strong track record of success.
• Stable track record 
• Must have commercial sales for at least 5years 
• RE ,150 FAIS credits in short term insurance 
• Exceptional interpersonal and negotiation skills. 
• Leadership acumen with the ability to inspire and lead teams. A deep understanding of insurance regulations and compliance.
• Global mindset, with the ability to navigate diverse markets. Passion for innovation and a customer-first mentality.

Join us on this exhilarating journey, and together, we'll craft a future where insurance is not just a safety net but a source of empowerment!

Job Advertisement: Financial Manager with Foundry Experience

Are you an experienced financial manager with a background in foundry operations? Are you ready to take your financial expertise to the next level and drive growth in a dynamic environment? We are seeking a highly qualified and visionary individual to join our team as a Financial Manager.

Key Qualifications:

- A degree in Finance and (a higher degree is a plus)

- Extensive experience in foundry operations

- Energetic, vibrant, and proactive attitude

- Willingness to take on challenging workloads

- Strong analytical and decision-making skills

- Exceptional attention to detail

Responsibilities:

As the Financial Manager, your role will be instrumental in overseeing our financial operations and contributing to our growth. You will be responsible for:

- Financial Oversight: Ensure efficient financial management, cost control, and budgeting to maximize profitability.

- Operational Analysis: Regularly review foundry operations, particularly mold costs, and identify any discrepancies compared to previous months. Promptly report any cost increases and suggest strategies to revert to previous cost levels.

- Cost Savings: Identify opportunities for cost savings and operational improvements across the business.

- Strategic Input: Collaborate with senior management to develop and implement financial strategies that align with our business goals.

- Team Leadership: Lead and mentor a team of financial professionals, fostering a culture of growth and development.

Career Growth:

This position offers the opportunity for rapid career growth, with the potential to advance to a director-level role as our business continues to expand. We are looking for a candidate who can grow with us and become an integral part of our leadership team.

CAREER OPPORTUNITY
An exciting opportunity exists for a Commercial Team Manager to join the Claims Department. This position is based in Centurion.

JOB DESCRIPTION
Duties and Responsibilities:
• Deliver exceptional client service that exceeds customers’ expectations through proactive, innovative, and appropriate claims handling.
• Handling of performance related issues and disciplinary matters.
• Manage, support and developing a team of people to ensure service delivery and performance management applied consistently.
• Manage people related matters i.e., attendance, absence, and attrition (staff turnover) within the team to ensure service level contributions are met or exceeded.
• Weekly team meetings, participation on one-on-one discussion and other meetings required from time to time.
• Demonstrates an effective communication style, that motivates, across internal and external teams and individuals that may become involved with claim tasks.
• Identify, investigate, and resolve any challenges relating to claims being handled in line with claims policies and procedures such as SLAs and TAT.
• Meeting of set deadlines.
• Managing team’s task adherence (diary, message, and email management)
• Monitoring immediate first call resolution within the claims department.
• Management of outstanding claims monthly. (Outstanding listings)
• Authorise and validate claims that does not fall in the staff mandate.
• Ensure compliance in terms of "Under Supervision" and record keeping.
• Liaising, build excellent relationships and ensure accurate and timeous response to brokers and clients on queries.
• Monitor effective use of approved suppliers and adherence to contracted rates to improve loss ratios.
• Auditing of claims within your team monthly
• Monitor equal distribution of claims.
• Analyse training needs: identify possible problem areas and change weakness into strength.
• Provide supporting reports and information to Claims Portfolio Manager to compile feedback to Executive Head
• Ensuring client satisfaction improvement: QA processes/CSI scores/Complaints Root Cause Analysis.
• Provide policy wording interpretation.
• Courteous and professional attendance to telephonic queries.
• Deliver strategic results in term of the Vision and Mission.
• Align own behaviour with the organisation culture and values.
• Demonstrate commitment toward the team and participate in building team culture.
• Collaborate and work closely with all role-players thereby leveraging constructive team dynamics and innovation.
• Identify and recommend enhancements to processes.
• Monitoring of call pause procedures and availability within the department together with managing the contact centre.
• Proactively ensure the most effective use of time, resources, money, materials, or equipment in line with policies and pr...


Additional Info:
3 to 5 years

Salary: RR20000 to R30000

Job Reference #: 996654828