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SUMMIT Africa Recruitment
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The purpose of the Infrastructure Support Engineer position is to provide advanced technical support and troubleshooting for server, networking, and internet-related issues in a fast-paced, enterprise IT environment. The successful candidate will have extensive experience in IT infrastructure support, with a deep understanding of server and network concepts, as well as the ability to identify and resolve complex issues. The Infrastructure Support Engineer will also be responsible for assisting in the planning and implementation of small IT infrastructure projects and changes. The purpose of this role is to ensure that the IT infrastructure is functioning optimally, and to provide technical expertise to both clients and internal teams, ultimately contributing to the overall success of the organization.
Responsibilities
Providing senior technical support and troubleshooting to end-users for server, networking, and internet-related issues.Resolving complex server and network issues, including server hardware failures, network connectivity issues, and firewall configuration issues.Providing technical first and/or second-line public cloud support (M365 & Azure)Working closely with other support teams to identify and escalate complex or unresolved issues to higher-level support teams or vendors and following up on open tickets to ensure timely resolution.Assisting with IT infrastructure projects, including server migrations, network upgrades, and firewall deployments.Providing technical guidance and mentorship to junior team membersDocumenting support activities and maintaining accurate records of support tickets, including issue descriptions, troubleshooting steps, and resolutions.Communicating with clients and stakeholders to provide updates on the status of support requests, and proactively identifying opportunities to improve the support experience.Participating in team meetings and training sessions to stay up to date on new technologies and support best practices.Ensure flexibility and availability to support system upgrades, maintenance activities, work remotely or on-site as needed, and travel occasionally to client sites or attend training and meetings.
Requirements
5-7 years of experience in a technical support or infrastructure role, preferably in a managed services or enterprise IT environment with a focus on server and network support.Advanced knowledge of IT server and networking concepts, including Windows Server operating systems, networking protocols, DNS, DHCP, TCP/IP, and advanced network troubleshooting.Advanced experience with firewalls, routers, switches, and other networking equipment.Advanced experience with virtualization technologies, such as Windows Server Hyper-V and Windows Failover Clustering.Excellent cus...
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20d
Stellenbosch1
Our client is looking to recruit a permanent Applications Portfolio Manager, within the Merchandise and Supply Chain area, which forms part of the IT department based at our Head Office in Woodstock, Cape Town.
Job Purpose:Ensure that business strategy is enabled, shaped and supported through the delivery of robust, cost conscious and architecturally sound IT solutions; whilst delivering best-in customer experience and service.
Purpose and Objectives• Ensure and drive alignment and delivery of IT enablement projects• Contributing to the IT strategic roadmap• Ensure service and support SLA’s are met for line of business• Assume accountability for accuracy of cradle-to-grave data flows for all processes• Manage financials within budget (Opex and Capex)• Create conducive delivery environment for high performing team• Pro-actively manage key business stakeholders• Effective engagement with senior managers both in IT and respective business areas
Minimum requirementsJob related knowledge• Retail experience• Merchandise and Supply Chain systems• IT systems and solutions experience• Extensive experience dealing with 3rd party services• DevOps experience• IT Application delivery experience• SOA experience• ITIL knowledge• Financial ability• Project delivery / Management experience• Presentation experience• Policy and procedure crafting - Negotiation and prioritisation experience• Working with senior stakeholders and colleagues
Job experience• 6-8 years IT management experience• 3-5 years retail experience
Education• BCom or 3yr IT Diploma• PMBOK or Prince 2 - Desirable• On-going management training - Desirable
Competencies• Deciding and Initiating Action• Persuading and Influencing• Delivering Results & Meeting Customer Expectations• Working with People• Adapting and Responding to Change• Coping with Pressures and Setbacks• Formulating Strategies and Concepts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQ5MDg0MjQwP3NvdXJjZT1ndW10cmVl&jid=1556627&xid=2249084240
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20d
Higgovale1
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This position reports to the Software Engineering Manager.
Your mission:
Developing and optimizing systems to manage both parcel and food delivery throughout South AfricaWorking with business to improve processes to allow for more efficient deliveriesResearching and defining solutions within the logistic domainWorking predominantly on open source platformsEnd to end ownership of solutions
Tech Stack:
ScalaPlay FrameworkAngularPostgresKafkaCassandra DBAmazon Web ServicesGoogle CloudGraphite and GrafanaGit
Qualifications & Experience:
Degree in Computer Science or a similar qualificationAt least 3 years of experience in writing robust, efficient production codeExperience with SQL database systemsExperience with development in a Linux environmentProficient in languages such as Java, Scala, Angular, Python, or C#Open to diversifying language skill setIn the event that you do not have a Bachelor’s Degree or an Advanced Diploma, an equivalent experience requirement must be met
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDg4Njg3MjM0P3NvdXJjZT1ndW10cmVl&jid=1701313&xid=3488687234
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20d
Higgovale1
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Platform Support Engineer
Location – Stellenbosch or Johannesburg (Remote/Hybrid)
Job Description
Our client is seeking to employ a Platform Support Engineer to join their team.
A specialist in Cloud Security and Optimization focused on providing proactive guidance and expertise in architecting, managing, securing, and optimizing cloud environments, with a primary concentration on Microsoft 365 and Azure. The multifaceted role encompasses a comprehensive spectrum of responsibilities, with a strong emphasis on establishing and enforcing standards. Its core mission is to instill proactive measures that enhance security, boost operational efficiency, ensure compliance, and align configurations with the specific needs of the business and its clients.
Responsibilities
Analyzing, designing, and setting standards for their own suite of operational services to meet business and client needs. This involves staying up to date with the latest trends in technology and continuously looking for ways to improve existing implementations.Resolving complex problems that require a high level of expertise and experience. This includes troubleshooting issues with core services and systems and finding solutions that minimize downtime and ensure that services remain available to users.Implementing and monitoring system changes to ensure that they are successful and do not cause any adverse effects on the system. This involves working closely with other members of the IT team to coordinate changes and minimize disruption to end-users.Driving improved delivery of core services by keeping up to date with trends and continuously looking for ways to improve existing implementations. This includes working with other members of the team to identify areas for improvement and develop plans for implementing new solutions.Acting as an escalation point for less experienced technicians. This involves providing guidance and support to junior support team members, helping them to develop their skills and knowledge.
Requirements
Microsoft Certified: Azure Administrator AssociateMicrosoft 365 Certified: Modern Desktop Administrator AssociateMicrosoft Certified: Security Operations Analyst AssociateMicrosoft Certified: Security, Compliance, and Identity Fundamentals
Core Competencies
Applying Expertise and Technology.Learning and researching.Formulating Strategies and Concepts.Planning and organising.
Desired Technical Competencies
Technical knowledge.Problem Solving (Troubleshooting).Design and Implementation.Product Expertise.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81NzQwMzMzNzY/c291cmNlPWd1bXRyZWU=&jid=1700161&xid=574033376
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20d
Stellenbosch1
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Our client is currently undertaking their Digital Transformation. You will be part of a team that delivers world class applications and business solutions.
Job Purpose
As a Senior Developer - your deep specialized knowledge to create, test and document high quality software will be a key success factor. Your collaborative technical guidance and mentorship to others will ensure that high quality of code and performance is maintained, as well as contribute to design patterns, libraries, frameworks and processes.
You will be part of a team that provides technical solutions to enterprise problems, and deliver high performing software for a fast-paced consumer environment. You will apply DevSecOps principles, and employ proper source code control, infrastructure security and necessary automation.
Job Description
Apply the attributes of the Job Purpose, as needed, to aspects (of software applications) such as the front-end, back-end, interface-based, data persistence, etc.
Ensure that coding mistakes are found and eliminated at the earliest possible point, by using the best available coding and debugging techniques, unit testing and TDD (where applicable), smoke testing and further testing, and interaction with QA professionals.
Apply DevSecOps principles by automating as much of code standards checks, built-in security and testing as possible.
Work in environments that may employ various approaches such as Scrum, Kanban, CI/CD, etc.
Keep improving your understanding of the ever-changing software industry.
Do everything with a customer-first approachRequirements
3 Years IT Degree / Diploma or Matric with extensive, relevant and demonstrable job-related experience in writing robust, efficient production code.Experience in general software development including testing and standards development with experience in backend, web and mobile technologies - (essential). Including the practical ability in developing applications using multiple programming languages, frameworks and technologies.Experience developing in Golang in a front-end focused test-driven environment along with Reactjs and React Native A Senior developer with specific exposure to mentoring and coaching a team of junior - intermediate developers Experience with AWS, Stateless architecture design, Micro Services and the understanding of the strengths and weaknesses thereof.Any additional experience in technical solutions support with exposure to both waterfall and agile projects in DevOps with the Agile / Scrum Tool set, preferably Atlassian
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjE3NTc2MjM0P3NvdXJjZT1ndW10cmVl&jid=1506040&xid=3617576234
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20d
Brackenfell1
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Our client is a leading provider of measurement-based technology solutions and they are looking for a Mid-Level Backend Developer(Node JS) to join their team in Cape Town.
Responsibilities:
Collaborate closely with their software development team to design and create robust and scalable backend solutions.Craft clean, efficient, and maintainable code using Node.js, JavaScript, TypeScript, and NestJS.Design, develop, and optimise backend applications and systems to handle large-scale data and complex computations.Develop and maintain backend APIs and microservices utilising modern frameworks and technologies.Utilise a strong background in data analysis to interpret and manipulate numerical data effectively.Create algorithms and implement models to extract valuable insights from data and drive informed decision-making.Implement data validation and quality checks to ensure the accuracy and reliability of data.Troubleshoot and debug backend issues, ensuring smooth functionality and performance.Work closely with stakeholders to understand requirements and translate them into effective technical solutions.Mentor and guide junior developers, providing technical leadership and sharing best practices.Continuously research and integrate new technologies and techniques to enhance backend capabilities.Document code, processes, and procedures for efficient knowledge sharing within the team.
Qualifications:
Bachelor's or Masters Degree in Computer Science, Mathematics, or related fields Preferred.Proven experience as a Mid-Level Backend Developer with expertise in data analysis and interpretation using Node.js, JavaScript, TypeScript, and NestJS.Solid understanding of mathematical concepts and their practical application to solve real-world problems.Familiarity with databases and data storage solutions.Excellent analytical and problem-solving skill, with a keen attention to detail.Strong communication and teamwork abilities.Excellent communication and collaboration abilities, thriving in a team-oriented environment.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNDgxNjk5MzU2P3NvdXJjZT1ndW10cmVl&jid=1690102&xid=2481699356
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20d
Higgovale1
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Job Purpose:To design, develop and implement the IT business intelligence, integration and data enablement strategy, aligned to the group and IT strategy in order to support business operations.
Job Objectives
To develop and implement an integrated IT business intelligence, data enablement and integration roadmap in line with group and IT objectives.To align delivery of IT data enablement, service and change management plans to support delivery of business strategy.To develop and manage delivery of the service management framework and processes in order to enable up-time service and quality.To assess and document current IT landscape and integration points, identify areas of suboptimal operation and provide recommendations for improvement to ensure optimal operations. To drive delivery of IT change and release management processes for all IT business projects in line with business requirements, policies, standards and best practice.To monitor, evaluate and report on SLA management and collaborate with internal, externaland 3rd party providers to ensure delivery of agreed services and levels.To conduct research on the industry trends and best practices and identify opportunities for improvement and innovation in order to meet business objectives.To drive adherence to governance processes, standards and group policies to mitigate business risks.To manage financial, human and other resources in order to deliver the operating plan and achieve business objectives
Job related skill
Project managementDevOpsNegotiations skillsInterpersonal CommunicationStrategy development and implementationIT Application developmentBI and integration managementPeople management (D)Presentation skills (D)Verbal and written communication skills (D)Budgeting and finance management (D)
Job experience
5 years senior IT leadership experience3 years managing BI and Integration team/ function.5 years’ leading IT service operations/ management team/function5 years’ experience data management3 years IT project management experience5 years IT application development and support experience3 years’ retail experience (D)3 years’ enterprise architecture leadership experience. (D)5 years’ experience managing a team/ team responsible for architecture design, systems lifecycle/infrastructure planning and operations. (D)
Education
3-year tertiary degree or diplomaBI, MDM, Integration certifications (D)Post graduate degree or qualifications. (D)Leadership development. (D)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzY0NTk2NjU1P3NvdXJjZT1ndW10cmVl&jid=1651568&xid=1764596655
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20d
Higgovale1
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Position Description
On-site, full-time position as a Master Data Management (MDM) Engineer in our client Cape Town office.
This position reports to the R&D Process Development Team Lead and will perform day-to-day master data activities creating, maintaining, and coordinating processes across the organization to support master data management activities. Additionally, this position is expected to provide accurate, consistent, and complete master data to functions, applications, and processes within their organization.
The successful candidate will thrive in a dynamic, fast-paced working environment and contribute directly to their company culture and success. This position will offer unique challenges, learning, and growth including the opportunity to support a global organization
Responsibilities
Master Data Management Process
Creation of release, maintenance, change, lifecycle, and monitoring processes to ensure efficient and streamlined master data management processesCreation and maintenance of documentation related to data location, data source, data relationship, data Integration maps, and data classificationsTraining of business teams on master data management processes including the interactions with processes and data during their routine tasksMonitor MDM processes to ensure risk based performance reporting on the use and maintenance of data
Support and facilitate data access for both operational and analytical master data
Identify data sources, producers, and consumers within the organizationCollect and analyze metadataStreamline data sharing between different business systems and facilitate data processingEstablish permission and security frameworks related to data sourcesEstablish and maintain a high level of data accuracy, consistency, and quality
Master data activities for products, parts, and label data
Capturing and maintenance of all related dataRelease and change management of dataLifecycle procedures to ensure data is available or decommissioned in timeMonitor the usage and quality of data
Required Experience
Working with MDM concepts within organizationsData modeling for MDM data domains and designing hierarchiesManufacturing part master data principles and practicesExperience with manufacturing ERP and MES systemsUsing data quality tools to profile, cleanse, standardize, and enrich dataUsing ETL and API tools to integrate data sources and consumers
Preferred Additional Experience:
Experience in multi-national or corporate environments is essentialBasic understanding of compliance framewor...
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20d
Higgovale1
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Your primary responsibility will be managing the financial and operational functions of Accounts Payable, Banking and Stock Integrity. Working with the Accounts Payable, Banking and Treasury, and Stock Integrity managers to ensure all controls and processes are in place and adhered to, building, maintaining and managing relationships with external parties (all suppliers, banks and other institutions) and ensuring month-end for these areas are completed timely, accurate reconciliations are performed and reviewed, and adequate reporting is in place.You will be the key liaison between the business (management, buyers, stores, retail operations), the finance team and external service providers. You will also be the key person responsible for ensuring the annual external audit runs effectively with no overruns, and for the roll out of any new systems or projects relating to these areas.
1. Assist the Accounts Payable manager to ensure the department runs effectively and efficiently2. Ensure all processes and controls are in place with regard to new supplier take on, supplier maintenance, contracts, discounts, terms and conditions and payments3. Key liaison with suppliers on payment and credit limit matters4. Key liaison with the external auditors to ensure a successful auditBANKING AND TREASURY- Assist the Banking and Treasury manager to ensure the department runs effectively and efficiently- Ensure all processes and controls are in place with regard to bank reconciliations for stores, e-commerce, interbank transactions and money market accounts- Ensure all agreements are in place with financial institutions, cash collection services and other service providers (Paypal, Klarna, Amazon etc.)- Ensure all bank mandates are maintained at all times with financial institutions- Key liaison with store cash collection service provider- Key liaison with the business (retail operations, e-commerce team, payroll and accounts payable) on all banking related matters- Ensure all store/e-commerce bank accounts are reconciled daily, and that all discrepancies are resolved timeously- Ensure all bank reconciliations are performed and reviewed monthly, and that all discrepancies are resolved timeously
- Prepare a daily cash flow forecast for 12 months ahead to establish business funding requirements- Assist the Head of Finance with funding requirement reviews and negotiations- Key liaison with banks to ensure business liquidity
Qualifications and Experience:
- Qualified CA/ACA/ACCA- Solid and 2 year + managerial experience in Accounts Payable, Retail Banking and Treasury- Solid experience in staff management- Experience in setting up and maintaining a strong control environment- Exposure to Oracle would be advantageous- Solid experience in dealing with internal and external...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI2NDA4NTE0P3NvdXJjZT1ndW10cmVl&jid=1706977&xid=1326408514
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20d
Higgovale1
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Introduction
Our client is seeking to employ an Internal Auditor (IT).
The purpose of this role is to participate in making the Internal Audit Department a business partner of choice, by adding value, and providing a quality and leading service to business, whilst maintaining independence.
This position will be based at their Head Office in Woodstock, Cape Town.
Objectives:
Perform IT reviews based on the IT audit plan which include:IT general controls/Cobit 5 reviewsIntegrated reviewsBusiness process reviewsProject governance reviewsPerform special/adhoc reviews at the request of managementTo identify IT risks related to the process/system under reviewComplete audit program and work papersTo prepare draft findings
Requirements
Skills, Abilities and Job-Related Knowledge:
Knowledge of applying Internal Audit and Risk Assessment Methodologies, IIA Standards for the professional practice of internal audit and Corporate Governance Principles.At least 2 years IT Audit experience in the following areas:General Control ReviewsApplication/Automated Control ReviewsSound knowledge of good project governance and experience in assessing compliance to good project management practices such as PMBOK/Prince2SDLC reviews and systems implementation reviewsKnowledge of COBIT 5 and exposure to technical reviews would be advantageousGood grasp of computerized data analysis and auditing work paper and record-keeping systems.Participative style and believes in working in a team environment with the development of people.Technical expertise and knowledge will be driven by the specialist knowledge and skill that is encompassed within the individual's academic qualification and demonstrable application of such qualification/previous work experience.Adopting a disciplined approach by ensuring:Timely notification and agreement of the scope and purpose of the reviewMinimum staff disruption and effective use of management time/resourcesDisplay a professional, constructive, and positive approach during the reviewShare in and be passionate about our customers by:Fostering a participative effort between management and internal auditAdding value, through clear, concise written reports and advice issued on a timely basisAn ability to maintain current knowledge of developments related to business matters of interest to internal audit, particularly legislation changes and developments as they affect retailers, and new auditing techniques and practices.Display integrity through respect & dialogue, honesty and openness, and provide informative, timely, and focused feedback (bot...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80NzkwNzY4MjM/c291cmNlPWd1bXRyZWU=&jid=1679691&xid=479076823
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20d
Higgovale1
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Data engineers create robust and scalable compute environments, allowing their teams to bring advanced data-driven technologies to their users. Their data engineers constantly challenge themselves to build more effective architectures, flex their dev skills and help us drive value from their clients' data.
Strong Data engineers will have a mix of the following
An ambition to design data-driven applications with an ability to assess tradeoffs in architectural decisionsSeveral years experience using Python, or similar, in production contextsFluency in reasoning about relational and non-relational databases, with strong experience in SQLExperience with distributed computing tools (Apache Spark, Hive, Kafka, etc.)Several years experience developing in cloud environments, especially Azure
We are open to candidates from non-traditional backgrounds, so please reach out if you're curious. With our accelerating growth, we will be recruiting at multiple levels of seniority and experience.
We are also interested in hearing from experienced software engineers who are interested in transitioning into data engineering.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83MjgyOTg3Mjg/c291cmNlPWd1bXRyZWU=&jid=1617854&xid=728298728
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20d
Higgovale1
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Our client is looking for experienced Service Desk Consultants to support their stores
They are looking for individuals who are customer centric with integrity and excellent attention to detail. This position will be based at their Head Office in Cape Town.
Key Responsibilities
Provide first-line technical support.Provide support telephonically and via email to users.Ensure calls are resolved within SLA.Prioritise and manage Incidents / Requests and Problems.Provide trend and pertinent feedback to line manager on common problems.Quality of service by keeping Incidents and Request updated daily on system.
Qualifications and Experience
1 year experience in similar support environment. Knowledge of retail operations would be advantageousMinimum of Matric qualification (Grade 12 qualification).An IT qualification / certification or diploma would be an advantage.Computer literacy is essential.Must have reliable transport.Must be able to work shifts (incl. weekends and public holidays).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDQyNTgzNTYxP3NvdXJjZT1ndW10cmVl&jid=1651577&xid=2042583561
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20d
Higgovale1
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Our client is looking for a Tax Accountant
This role will largely focus on the tax operations for the UK entity and so the lucky individual will be gaining experience in UK and Irish tax regulations.
Tax Strategy Planning and Projects• Provide guidance on the tax implications of business decisions and transactions, ensuring alignment with the company's overall objectives• Provide support to the Group in respect of group ad hoc tax planning projectsTax Accounting and Reporting• Calculate and provide for tax numbers and disclosures in the Financial Statements. Support the reporting team on Group reporting, including consolidated Financial Statements• Engaging local auditors and external service providers on tax accounting calculations and tax reporting• Undertake VAT and other tax reconciliations, advising on adjustments and financial impact• Ensure compliance with relevant accounting standards and tax regulationsEnsure tax compliance across the business• Maintain a comprehensive understanding of relevant jurisdictions local and international tax laws and regulations• Accurately prepare and file required tax returns in a timely manner• Review tax provision and tax compliance process• Prepare tax returns and ensure that all direct taxes (including company tax) and indirect taxes (VAT and annual returns) are filed within the relevant timeframes• Maintain tax balances on the general ledger• Assist in the preparation transfer pricing master and local files and maintenance of TP documentationManage tax audits• Manage tax audits by coordinating information requests, liaising with tax authorities, and providing the necessary documentation and analysis (Complete schedules, etc.)• Ensure effective communication with internal and external stakeholders and resolution of audit matters
Qualifications and Experience:
• Post Graduate Honours Degree or Postgraduate Diploma in Accounting• Chartered Accountant or SAIPA registered (Preferred)• 3 Years' Experience in a Tax role (Preferred)• 3 Years' Experience in a multinational organisation, accounting firm, or financial institution (Preferred)• 3 Years' Experience in managing tax projects, tax audits, and providing tax advice (Preferred)• Registered tax practitioner/professional tax certification (Advantageous)• Strong organisation, numeric and communication skills• Strong Excel skills• Experience in Oracle Financials preferable.• Excellent attention to detail.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTU2NzM1OTY2P3NvdXJjZT1ndW10cmVl&jid=1706981&xid=1556735966
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20d
Higgovale1
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Our client provides a one stop shop including best of breed printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years’ experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban and Cape Town.
The successful candidate will join a high - performance sales team at their Johannesburg office to effectively manage an existing client base and source new sales opportunities and close sales to achieve targets. You will play a key role in increasing income and revenue by managing staff, negotiating and building relationships with clients,generating leads, qualifying prospects and managing sales. Integral part of this position will be to be in the field with Sales Representatives and Customers and the Market/Selling of the product.
Requirements:
5+ years proven sales experience and track recordQualification in Business /Sales Management or related an advantageExperience in the printing technology industry is an advantage.Highly computer literateInitiative-taker & initiative-takingProcess driven.Prominent level of customer service orientationEffective verbal and written communication skillsNegotiation skillsExcellent listening and presentation skillsDiligence
Should this fit your skill-set, please apply via the job Ad.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzcxMTExNDcwP3NvdXJjZT1ndW10cmVl&jid=1651566&xid=1371111470
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20d
Johannesburg CBD1
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Location – Johannesburg or Stellenbosch (Hybrid/Remote)
Job Description
Our client is seeking to employ a Cloud Support Engineer to join their team.
The primary purpose of a Cloud Support Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft Cloud Platforms, ranging from Microsoft SaaS applications such as Office 365, and Microsoft 365, Microsoft PaaS offerings, like Azure App Services, Azure Functions, and Azure SQL Databases, as well as managing infrastructure components within Azure IaaS, such as virtual machines, virtual networks, and storage.
By leveraging deep knowledge of these cloud platforms, the Cloud Support Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Cloud Support Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft SaaS, PaaS, and IaaS platforms, addressing their inquiries and troubleshooting issues.Diagnose and resolve technical problems related to Microsoft cloud services, including SaaS applications, platform services, and infrastructure components.Communicate with customers in a clear and concise manner, guiding them through technical solutions, best practices, and recommendations.Manage and resolve incidents by adhering to established incident management processes, ensuring timely resolution and minimizing the impact on customer operations.Collaborate with internal teams, such as core services and infrastructure, to escalate and resolve complex technical issues, ensuring proper communication and coordination.Actioning Requests for Change (RFCs) related to Microsoft cloud platforms, by reviewing proposed changes, assessing potential impacts, providing technical guidance, and ensuring that changes are implemented smoothly and in compliance with established procedures and policies. Coordinating with stakeholders to minimize disruptions and maintain service continuity throughout the change process.Setting and defining Microsoft Cloud platforms' performance and health metrics, leveraging relevant monitoring tools to identify and address potential issues before they impact customers.Contribute to the team's knowledge base by documenting solutions, crea...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI2MTUxMTAzP3NvdXJjZT1ndW10cmVl&jid=1700159&xid=1226151103
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20d
Stellenbosch1
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Ideally my client is looking for someone who has strong Credit Risk and Marketing with most importantly process mapping / process modelling experience.
Job Description
Key Performance Areas:Business Analysis Planning and Monitoring• Identify the appropriate stakeholders• Determine the activities required to successfully complete the business analysis.• Track and communicate the progress of work items throughout the SDLC.• Accurately estimate the required business analysis of work items.• For analysis purposes, have a detailed understanding of the source system (includingaccounting structure, rules and calculations)
Requirements Elicitation, Management and Collaboration• Investigate, evaluate, design and propose solutions to address business requirements.• Validate that the stated requirements match the stakeholders’ expectations.• Work with project stakeholders to identify, model, and then document their requirements andbusiness domain details.• Structure the requirements in the agreed format so that it is understandable by all stakeholders• Ensure the timely analysis and documentation of business requirements for the delivery team.• Strong interpersonal and communication skills to help the team work together and to providea good service.• Communicate the requirements to all stakeholders and obtain stakeholder sign off within theestimate.• Facilitate meetings, give presentations, resolve conflict and negotiate and influence others.• Workshop with a group to capture several independent sources of information relating to theproject, gaining consensus where possible.• Capture areas of opposing opinion.
Requirements Analysis• Ensure that requirements are prioritized.• Use a combination of text, matrices, diagrams and formal models to conceptualise therequirements.• Define Assumptions, Constraints and Risks.• Ensure that requirements specifications meet the necessary standard of quality.• Validate that all requirements support the business architecture.
Solution Assessment and Validation• Ensure that the proposed solution meet the stakeholders’ requirements.• Assist the testing team to ensure the solution is validated against the business requirements• Assess whether the organisation is ready to make effective use of the solution.Enterprise Analysis• Identify new capabilities required to meet the business need.• Define which new capabilities a project iteration will deliver.Life Cycle Management• Act as interface with business and the delivery team during the SDLC.• Understands and can describe the basic function of the business’s core system.
Qualific...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTYxNzA5MzU3P3NvdXJjZT1ndW10cmVl&jid=1573048&xid=2161709357
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20d
Higgovale1
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Summary
Within the Development team, you will be responsible for the development and automated testing of the market leading Portfolio Manager (FPM) Investment Management software. The role requires strong technical, analytical skills and problem solving skills and the ability to build in-depth knowledge of the product from a functional and technical perspective. The development team operates in an agile framework with a strong team culture.
Requirements
Must be a self-starter, have strong analytical skills and problem-solving ability.Must have tertiary education and preferably a university degree. We are looking for candidates with Computer Science or Maths / Finance background.Must have an interest in and aptitude for the financial markets.Experience on business-critical systems that require precision coding and automated testing is beneficialMust be able to manage own workload, operate under pressure, meet deadlines etc. And know when to ask for help.Contribute positively to the team – we’re looking for a delivery-driven individual with a can-do attitude (backed by quality delivery)Be familiar with Agile / SCRUM / sprint conceptsC#.NET – very strong skills requiredMS SQL – very strong skills requiredAlso useful: Winforms, DEVExpress controls, Resharper, SVN Source repository, multi-developer / multi-branch environment, Fitnesse, nUnit
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjQ4ODA2MjE1P3NvdXJjZT1ndW10cmVl&jid=1285576&xid=2248806215
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20d
Higgovale1
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Location - Stellenbosch or Johannesburg (Hybrid/Remote)
Job Description
Our client is seeking to employ a Public Cloud Team Leader to join their team.
The Public Cloud Team Leader will be responsible for leading, managing and growing a team of cloud professionals. This includes providing guidance, mentorship, and support to team members, fostering a collaborative and high-performing environment, and facilitating professional development opportunities.
The Public Cloud Team Leader will play a key role in developing and executing the strategic roadmap for the Public Cloud team. This involves identifying and prioritizing cloud initiatives, aligning them with organizational goals, and ensuring the team's efforts contribute to the overall success of the company.
As technology evolves, it is important to continuously improve processes, standards, and best practices within the Public Cloud team. The Public Cloud Team Leader will be expected to stay up to date with industry trends, evaluate new tools and technologies, and drive innovation and efficiency within the team's operations.
Public Cloud environments require robust security measures. The Public Cloud Team Leader will be responsible for ensuring that appropriate security controls, compliance standards, and risk mitigation strategies are in place for the company client tenants.
Responsibilities
Lead, inspire, and motivate the Public Cloud Support team, fostering a positive work environment that encourages teamwork, collaboration, and professional growth.Set clear team objectives, define contribution metrics, and establish growth plans for team members, while ensuring alignment with company goals and client requirements.Conduct regular contribution evaluations, provide constructive feedback, and identify opportunities for skills enhancement and career advancement within the team.Oversee the day-to-day operations of the Public Cloud Support team, ensuring efficient handling of client requests, incidents, and escalations in line with defined service level agreements (SLAs) and industry best practices.Monitor team contribution metrics, including response times, resolution rates, and customer satisfaction scores, and take proactive measures to improve service delivery and operational efficiency.Collaborate with other teams, such as infrastructure, and core services, to ensure seamless coordination and timely resolution of complex technical issues and customer concerns.Partnering with the pre-sales and professional services teams to align on the current and possible future supported and non-supported architectures and/or deployment components.Act as a primary point of contact for key clients, understanding their unique business requirements and aligning the company’s cloud support services accordingly.Attend ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI5NzI4MjIyP3NvdXJjZT1ndW10cmVl&jid=1705719&xid=1229728222
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20d
Stellenbosch1
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Our client provides a one stop shop including best of breed printing technology, consumables, media, expertise, knowledge and after sales service all backed by 25+ years’ experience in the Printing equipment and supplies industry, with offices in Johannesburg, Durban and Cape Town.
Requirements:
3+ years proven sales experience and track recordQualification in Business /Sales Management or related an advantage.Experience in the printing technology industry is an advantage.Highly computer literateInitiative-taker & highly motivatedProcess driven.Prominent level of customer service orientationEffective verbal and written communication skillsNegotiation skillsExcellent listening and presentation skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzkwMTczNDg0P3NvdXJjZT1ndW10cmVl&jid=1651569&xid=2790173484
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20d
Johannesburg CBD1
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As a data analyst at Yellow you will be responsible for processing, and analysing data to provide actionable insights that support data-driven decision-making within the business.
Requirements:
Analytical and Quantitative SkillsCommercial EffectivenessDetail-Orientated DecisionMaking Teamwork and Leadership Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMDE3MjAzOTczP3NvdXJjZT1ndW10cmVl&jid=1700158&xid=2017203973
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20d
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