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1
General Manager Lynnwood Pretoria East
Our client is looking for a vibrant energetic sales driven general manager / business manager to manage / run the head office business. You will manage a small staff compliment with independent commercial brokers. Commercial Brokerage experience essential and the ability to manage other brokers.
Salary negotiable to experience - Monday to Friday from 08:00 to 16:00
Min requirements
Preferable someone with a Bcom degree / or B.Juris/ B.Proc or similar – an advantage – experience definitely counts
Solid Commercial Brokerage experience needed
Legal – basic and solid understanding of sales agreements
Have excellent salesmanship skills – sell business and its products to customers
Experience in managing independent commercial brokers
Exposure as a financial planner an advantage
Full understanding of SME market in South Africa
Must have good people skills
Job Requirements
Running Head Office – payments such as salary, VAT and similar
Administration of Trust Account
Receive and invest client funds / bank account management
Communication with clients
Assisting helping Business Brokers with questions
Managing a large team of independent commercial Business Brokers
Team management
Human Resource (Administration and recordkeeping)
Assisting individual brokers who work independently – not reporting
Administer and manage the online application system and processes
Problem Solver – finding solutions to issues / problems encountered by our brokers
Peoples Person – must like people and have ability to motivate / uplift brokers
FROGG Recruitment
Salary: RNegConsultant Name: Quinton Wright
6d
FROGG Recruitment
Ads in other locations
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Spanish (Hespanic) Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Spanish (Hespanic) and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• M...Job Reference #: 202432
2mo
Surgo HR & Training
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202436
2mo
Surgo HR & Training
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202437
2mo
Surgo HR & Training
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202435
2mo
Surgo HR & Training
SavedSave
IT Sales Consultant - Irene - R15000 - R18000 + Commission + Benefits
Applicants must have Grade 12
Must have 2 - 4 years experience in sales of IT Hardware and Software.
Must be able to speak English well and some Afrikaans.
Email cv to yvonne@opifex.co.za
2d
Centurion1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Portuguese Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Portuguese and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, b...Job Reference #: 202433
2mo
Surgo HR & Training
1
SavedSave
diginu:
Leading the Way in South Africa’s Booming On-Demand Industry
A
Game-Changing Platform
diginu is
redefining convenience with its on-demand food, drinks, and grocery delivery
platform. Available on the Apple App Store and Google Play, diginu is rapidly
expanding in South Africa with a bold vision to be the best in the global
market. In 2025, South Africa’s on-demand market is projected to exceed R50
billion, and diginu is poised to seize this massive opportunity.
Why Now?
The
on-demand industry in South Africa is thriving:
· R50
billion+ in projected spending in 2025.
· 21.1
million people expected to order online for food and groceries.
· Meal
delivery penetration reaching 32.6% and grocery delivery at 10.4%.
With such
exponential growth, joining diginu means being part of a high-potential
industry.
Join Our
Team
diginu is
seeking Online Marketers to join our remote team. This flexible role is perfect
for self-driven individuals eager to build a sustainable income. Marketers will
receive a unique referral link to invite customers to join diginu for free.
Every order placed by these linked customers earns you recurring
commissions—offering unlimited earning potential.
Responsibilities
· Promote
diginu through creative online strategies.
· Use social
media and marketing automation tools to amplify reach.
· Drive customer
acquisition with your referral link.
· Monitor
and optimize campaigns for maximum impact.
Qualifications
· Proven
experience in online and social media marketing.
·
Familiarity with marketing automation tools.
· Strong
sales, communication, and analytical skills.
· Tech or
e-commerce industry experience is a plus.
· Must be a
South African citizen (applications from non-citizens will not be considered).
Why Work
with diginu?
· Unlimited
earnings based on performance.
·
Flexibility: Work part-time or full-time from anywhere.
· Be part of
an innovative company shaping the future of on-demand services in South Africa.
Upcoming
Event
Learn more
at our LIVE Zoom Webinar on Tuesday, Feb 4th, 20:00–21:00. We’ll provide all
the details you need to start your journey with diginu.
Ready to be part of South
Africa’s next big thing? Apply now and turn your marketing skills into
meaningful income!
If you are interested send a WhatsApp or email to with the words “Merchant
Marketer”Marketers needed country wide
Wim von Benecke
063 8 333 565mm4221@diginu.com
6d
Other1
SavedSave
URGENT HIRING: EXPERIENCED VEHICLE SALES EXECUTIVES – PRETORIA Are you a high-performing Vehicle Sales Executive looking for your next big opportunity? We are actively seeking top-tier talent to join leading automotive dealerships in Pretoria. STRICT REQUIREMENTS – NO CHANCERS!This role is ONLY for professionals with proven experience selling New or Used Vehicles at an automotive dealership. If you do not have this experience, please do not apply.Minimum Requirements:✅ Minimum 2 years of experience as a Vehicle Sales Executive in a dealership (non-negotiable)✅ Matric (essential); Tertiary qualification (advantageous)✅ Valid Code B Driver’s License✅ Computer literacy (must be proficient with dealership software)✅ Strong sales track record (minimum 8 units per month)✅ Excellent communication, negotiation, and customer service skillsKey Responsibilities: Drive vehicle sales and exceed targets Manage the full sales process – from prospecting to closing deals Handle finance applications and paperwork efficiently Follow up on leads and inquiries promptly Deliver top-tier customer service and build long-term client relationships This is a high-performance role, and we only consider candidates who are serious about their career in vehicle sales. To Apply:Email your CV, 3 months’ payslips, and a recent professional photo to brenda@toplinejobs.co.za Positions are filling fast – Apply Now!
7d
We are looking for a sales person that has industry knowledge in the Occupational Health and Safety training sector. They need to have at least 5 years industry experience.
13d
CenturionWe are seeking a dynamic and results-driven Sales Representative to join our team in Pretoria, South Africa. As a key member of our sales force, you will be responsible for promoting and selling our printing industry products and services to new and existing customers.Develop and maintain strong relationships with clients in the printing industryIdentify and pursue new sales opportunities to expand our customer baseConduct product demonstrations and presentations to showcase our printing solutionsNegotiate contracts and close deals to meet or exceed sales targetsCollaborate with the marketing team to develop effective sales strategiesStay up-to-date with industry trends and competitor activitiesProvide regular reports on sales activities, pipeline, and forecastsAttend industry events and trade shows to represent the companyWork closely with the production team to ensure customer satisfactionResolve customer inquiries and address concerns in a timely mannerQualifications:Proven track record of 2-3 years in salesStrong communication and interpersonal skills with the ability to build lasting client relationshipsExcellent negotiation skills and the ability to close dealsProficiency in CRM software and Microsoft Office SuiteExceptional time management skills and ability to prioritize tasks effectivelyBachelor's degree in Business, Marketing, or related field preferredIn-depth knowledge of printing industry products, services, and technologiesUnderstanding of various printing processes and their applicationsSelf-motivated with a results-oriented approach to achieving sales targetsAbility to work independently and as part of a team in a fast-paced environmentOwn Vehicle and Valid driver's license and willingness to travel within the Pretoria areaSend cv to info@clearleaf.co.za to apply
14d
Menlyn ParkSavedSave
Motor vehicle salesman/sales lady positions available at well established motor dealership in pretoria west. Basic salary plus commission. Requirements - Car Sales Experience
* Sales Experience
* Adequate knowledge of cars
* People Interaction skills
* Neat/Smart/Clean/Presentable
* Family Orientatedrequired basic salary plus commission
* Own Reliable Smartphone
* Non alcoholic/Substances addictions
* Matric or Higher
* Own Car/Transportation
* Valid drivers licence + EXPERIENCE in driving
* no criminal record
Interested candidates should kindly email your CV to: Smithabie29@gmail.com / whatsapp to 071 666 5666
Like majority of SALES positions- remuneration is determined by each individuals Abilities; Capabalities; Availibilties; Talent; Skill; Mindset; Motivation; Determination; Dedication; Perservearance; and Experience among other factors, however it ranges between 5k/45k per month with an average of 10k per month within the first year of experience and an average of 20k per month after second year of experience. " The MORE you earn- the HAPPIER we are- because it meens you are making more DEALS happen!!!"
15d
Pretoria WestSavedSave
We seek the services of a used vehicle sales person. This is a permanent position for someone who can sale vehicles and be able to deal with clients, articulate and a be self starter. Drivers License is a pre-requisite
16d
CenturionWe have an Exciting job opportunity for a German speaking Customer Support Agent to join a global leader that provides compliance management and risk management solutions. This is a permanent remote position that will need you to be based in Johannesburg, however traveling to an office for team or other meetings may be required. Your key job responsibilities will include;- Maintaining constructive contractor company relationships with a focus on client retention and solution utilisation- Report on subscriber engagement, risks and health- User needs identification- Product and solution functionality specification identification- Conducting contractor on-boarding and subscriptions- Provide user support on assigned contractors- Conduct subscription renewal liaison- Manage contractor statusRequirements are;- Must be fluent in German and English- Grade 12 (South Africa) or any similar qualification- Previous support centre experience- Performance reporting- CW system user skills- Report writing skills- Sales skills- Call centre skills (telephonic and chat)- Health and Safety (basic understanding)- Contractor management (basic understanding) Competitive Salary and working hours are from Mon – Fri 08.00 – 16.30pm.
15d
City Centre1
We are seeking motivated and results-driven Sales Agents to join our team and help expand our innovative logistics platform. This role offers a unique opportunity to work independently while contributing to the growth of a dynamic company in the logistics sector.Key Responsibilities:Attracting Clients: Identify and engage potential clients, introducing them to the benefits of our platform.Presentations & Support: Deliver clear and compelling presentations, address client inquiries, and assist them through the subscription process.Client Relationship Management: Build and maintain a strong client base, ensuring positive relationships and accurate updates in the CRM system.What We’re Looking For:Experience: Proven track record with a minimum of 5 years of sales experience.Knowledge: Familiarity with logistics or a willingness to learn the industry.Skills: Exceptional communication, negotiation, and interpersonal abilities.Mindset: Self-motivated, goal-oriented, and capable of working independently to achieve results.Motivational Perks:Competitive Compensation: Base salary of R9,500 plus commission for every client signed up and taken on existing clients and there ongoing commissionCell phone and Laptops will also be supplied New Company Car: Provided for client visits.Support & Resources: Access to marketing materials and comprehensive support from the company.If you are a driven individual with a passion for sales and a desire to reshape the logistics industry, this is the perfect opportunity to excel and grow.How to Apply:Send your application and resume to dashboard@shimi.co.za. We look forward to hearing from talented professionals ready to make a significant impact!
21d
Are you a confident communicator with a knack for building
relationships over the phone? Do you thrive in a fast-paced, professional
environment where your efforts make a real impact? Join our dynamic financial
advisory practice as a Telemarketer and play a key role in helping
individuals and businesses secure their financial future!
About Us:
We are a reputable financial advisory practice with over 10 years of
experience, specializing in estate planning, investment strategies, and wealth
management. Our mission is to empower clients with financial security and peace
of mind.
Key Responsibilities:
Make
outbound calls to prospective clients to introduce our financial services.Schedule
appointments for our financial advisors.Follow
up with leads and maintain accurate records of interactions.Build
rapport with clients and identify their financial planning needs.Collaborate
with the team to achieve weekly and monthly targets.
Requirements:
Proven
experience in telemarketing, sales, or customer service.Excellent
verbal communication and interpersonal skills.Strong
organizational skills and attention to detail.A
positive attitude and ability to handle objections professionally.Basic
understanding of financial services (preferred but not required).Must
be fluent in English.
What We Offer:
Competitive
commission structure with performance-based incentives.Comprehensive
training and support to help you succeed.Opportunity
to grow within a well-established financial advisory practice.A
supportive and collaborative team environment.
How to Apply:
If you are passionate about connecting with people and want to be part of a
team that makes a difference, we’d love to hear from you! Send your CV and a
brief cover letter to hennie@dfmutual.co.za
with the subject line "Telemarketer Application."
Take the first step towards a rewarding career in financial
services today!
23d
Northern Pretoria2
Hello Bonds urgently need bilingual telesales for cold calling.
You need to speak both Afrikaans and English flawless.
We will pay you R7500 basic salary.
We also offer extremely good commission structure.
Pls whatsapp your name and town to 0724769951
24d
Northern Pretoria1
SavedSave
Looking for Resellers for our Disruptive SIM Card offerings. Very good value for Money SIM offerings and commission structure. MTN coverage country wide. Work from home or on your own time anywhere in South Africa.
23d
SavedSave
Hi everyone and complements of the season We are hiring at Chemweb group We are a supplier of supreme quality cleaning chemicals to institutions, hospitals,shopping malls,schools, restaurants and hotels etc.We are looking for a motivated and ambitious sales consultants to join our growing team and promote our newly introduced products.The ideal candidates should have a Grade12/matric qualification with a background in sales or marketing while previous experience in not necessary, a willingness to learn and develop sales skill is essential. Key responsibilities of this role include:.Promoting and selling new products to potential clients. Building relationships with new and existing clients.Reaching set monthly targetsWe offer a competitive commission- based compensation package, with a potential to earn high commission based on your performance and sales achievementsTo apply email your Curriculum vitae tochemwebgroup@gmail.com
1mo
Menlyn Park1
SavedSave
We are looking for a NOC Coordinator who will be responsible for the administrative support in the National Operating Centre Department. The NOC Coordinator will be responsible for coordinating the resolution and process flow of tickets distributed to NOC Staff, as well as reporting to the Customers on their Services.
Send your CV to hr5 (at) peopledimension (dot) co (dot) za.
Responsibilities:
Ensure that all calls are logged, tracked, and resolved within the defined service-level agreement (SLA).Responsible for writing customer reports.Keeping the Management and customers informed about the status update.Working with other related departments in cross functional matters to ensure requirements are carried out correctly.Coordinate and ensure that the team works within the standard operating procedure (SOP).Coordinate and report on any escalations within the technical department.Reporting on the statistics of the Ticketing system.Adding and maintaining the accounts on the Ticketing system.Reporting to the Operations Manager about issues, problems and resolutions in the technical department.
Experience:
Proven work experience as a coordinator (across departments, liaising between internal and external stakeholders).Minimum 2 years working experience in similar role.Must have a knowledge of IT (Connectivity – Network) or an interest in IT.Hands-on experience with MS Office Suite.
Key Attributes:
Excellent verbal and written communication skills.Excellent organizational and multitasking skills.A positive attitude and strong work ethic.Customer Service orientated.Professional.Willingness to expand his / her knowledge.A team player with high level dedication.Ability to work under strict deadlines.
Qualifications:
Matric (with IT or CAT as a subject).
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTMxMDc4MTY3P3NvdXJjZT1ndW10cmVl&jid=1617849&xid=3931078167
4mo
People Dimension
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