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Qualifications And Required Skills:● Fluent in English● Self-motivated individual with positive attitude and interpersonal skills● Strong computer skills● High energy, confident● Ability to adapt in changing work environmentJob DescriptionSales Executive (fully remote)Hours of Work: 9:00 - 18:00 CET (Monday-Friday)Total Hours: 40 Hours20,000 ZAR base + commission per month (can also be paid in euros)The RoleThe Sales Executive will join the sales function and will be responsible for closing new business and managing / upselling to existing client accounts.The role requires a candidate who is highly motivated and enjoys a fast paced environmentKey Duties & Responsibilities● Making outgoing customer calls and processing new sales● Actively selling/up-selling our products through a consultative selling approach● Maintain a sales pipeline and build customer relationships● Display a positive and professional attitude● Contributing to the team performanceWe offer:Competitive salary Attractive monthly bonuses and growth opportunities Remote work Young, diverse and energetic team An extensive sales training program Continuous support and skills improvement Opportunity to work in a fast growing international company.Email: ionela@globalhq.coThe CompanyBased in the heart of Amsterdam but with employees working remotely all across Europe, Marketing Services International are building one of Europe’s most exciting online marketplaces. You will be dealing with the UK market only. Our small but growing team is made up of talented developers, product and marketing people, all with a passion for building a great product using the best tools and techniques out there. As a start-up we love new ideas, and are passionate about making a positive change to our industry.
1mo
City Centre
Results for marketing job in "marketing job" in Jobs in KwaZulu-Natal in KwaZulu-Natal
1
SavedSave
Junior Social Media Marketer at Promo Unlimited MediaR230 Per Day Location: WindermerePosition: Junior Social Media MarketerEmployment Type: Part Time Min 3 Days Per Week Are you a creative, social media-savvy individual with a passion for content creation skilled in TikTok, YouTube, and Instagram? Promo Unlimited Media is seeking a Junior Social Media Marketer to join our team! Key Responsibilities:Develop, curate, and post engaging content across our primary social media platforms (TikTok, YouTube, Instagram)Stay up-to-date with social media trends, especially in the short-form video spaceCollaborate with the team to brainstorm new content ideas and campaignsAnalyze content performance and adapt strategies to maximize reach and engagementRequirements:Familiarity with TikTok, YouTube, Instagram, and other major social media channelsStrong content creation skills, especially in video editing and storytellingPassion for social media trends and a knack for engaging audiencesBasic knowledge of analytics and social media metricsExcellent communication and time management skillsIf you're ready to kick-start your career in social media marketing with a dynamic team, we’d love to hear from you!How to Apply:Send your cv via Whatapp to the number provided only those candidates who qualify will be contacted back.
7h
VERIFIED
SavedSave
NEW VEHICLE SALES EXECUTIVEA position exists for an excellent NEW Cars Sales Executive in the Motor IndustryCandidates must have the following:• Must have a min 5-10 years’ experience in New Vehicle sales with an excellent track record• Supervisory experience essential• Grade 12 Essential (Marketing/Financial diploma/Degree will be an advantage)• Driver License (Code 8)• Excellent in customer service delivery• Excellent communication skills• Target driven• Must be SA CitizenOnly candidates that have the above may apply.Qualifying applicants must submit the following:• An updated CV• A most recent photo• A short motivation simply stating why you should be the successful candidateClosing date for your CV is 20 November 2024APPLY VIA GUMTREE or email CV to newcarsales2024@gmail.comPlease note only shortlisted candidates will be contacted. Physically challenged person (persons with disabilities) will also be considered. Any telephone calls etc. i.r.o. of this ad and/or candidates canvassing of the company/dept. managers etc. will disqualify candidates.A) The company reserves its rights to narrow a selection of candidates from designated groups as per its EE requirements. B) The company further reserves its rights to freeze/defer recruitment for this position without having to communicate with any applicant. C) No communication will be entered into with unsuccessful applicants.
16h
Amanzimtoti1
Job Opportunity: BrandLift Studio is hiring! We're looking for a marketing or graphic design graduate to join our remote team. No qualifications needed, and training will be provided. Kickstart your career with us! Send your CV to brandliftstudio1@gmail.com to apply now
19h
Chatsworth1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced Italian Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Italian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based o...Job Reference #: 202438
1mo
Other1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Nepali Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Nepali and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202645
1mo
Other1
One of SAs giant in the retail sector is looking for experienced merchandisers from UMTATA and surrounding areas. A Merchandiser, or Retail Merchandiser, handles a store’s inventory levels and product displays. Their main duties include submitting warehouse inventory reports, clearing any unwanted products from displays and monitoring the sales performances of products.
Monitoring sales and identifying any losses or stock wastage
Working with suppliers and distributors to negotiate prices and order large volumes
Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
Getting to know the customer base and understanding their motivation and sales drivers
Reviewing customer feedback to predict sales trends and seasonal stock demand
Briefing staff on stock display and rotation to ensure every space is optimized
Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns
Making predictions based on sales data, customer feedback and market trends
Assessing the effectiveness of different product displays and store layouts on sales figures
Reviewing competitors, including pricing, profit, marketing and other progress
Matric
A must Smart phone with good camera picture quality.
High school diploma advantageous.
Previous experience in merchandising or retail preferred.
Degree in business, marketing, retail or related field may be preferred advantageous
Strong organizational and decision making skills.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills.
Commercial awareness.
Valid drivers license advantageous.
if you meet the above requirements please email CV to subject line experienced retail Merchandiser
recruitment2@riseupgroup.co.zaResponsibility:One of SAs giant in the retail sector is looking for experienced merchandisers from UMTATA and surrounding areas. A Merchandiser, or Retail Merchandiser, handles a store’s inventory levels and product displays. Their main duties include submitting warehouse inventory reports, clearing any unwanted products from displays and monitoring the sales performances of products.
Monitoring sales and identifying any losses or stock wastage
Working with suppliers and distributors to negotiate prices and order large volumes
Collaborate with executives, marketers and salespeople to set prices that are good for the market and profit
Getting to know the customer base and understanding their motivation and sales drivers
Reviewing customer feedback to predict sales trends and seasonal stock demand
Briefing staff on stock display and rotation to ensure every space is optimized
Researching and monitoring industry trends and consumer behavior to anticipate demand and changes in buying patterns
Making predictions based on sales data, customer feedback and market trends
Assessing the effectiveness of different product displays and store layouts on sales figures
Reviewing competitors, including pricing, profit, marketing and other progress
Matric
A must Smart phone with good camera picture quality.
High school diploma advantageous.
Previous experience in merchandising or retail preferred.
Degree in business, marketing, retail or related field may be preferred advantageous
Strong organizational and decision making skills.
Excellent communication skills, both written and verbal.
Strong numerical and analytical skills.
Commercial awareness.
Valid drivers license advantageous
if you meet the above requirements please email CV to subject line experienced retail Merchandiser
recruitment2@riseupgroup.co.zaSalary: R4400Job Reference #: EXPERIENCED RETAIL MERCHANDISER UMTATAConsultant Name: Recruitment Rise Up Management
1mo
1
SavedSave
We are looking for an experienced Merchandiser to produce sales by providing point-of purchase and shelf management services.You will get the right product,in the right place,time,quantity and price.
Locations:*PMB Central
*Richards Bay
*Estcourt
*Ixopo
*harding
*Empangeni
*New Castle
Age Requirement (18-35)
Responsibility:Responsibilities
Plan and develop merchandising strategies that balance customers’ expectations and company’s objectives
Analyse sales figures, customers reactions and market trends to anticipate product needs and plan product ranges/stock
Collaborate with buyers, suppliers, distributors and analysts to negotiate prices, quantities and time-scales
Maximise customer interest and sales levels by displaying products appropriately
Produce layout plans for stores and maintain store shelves and inventory
Forecast profits/sales and plan budgets
Monitor stock movement and consider markdowns, promotions, price changes, clear outs etc
Build constructive customer relationships and team with channel partners to build pipeline and close deals
Remain up to date with industry’s best practices
Requirements and skills
Proven working experience in merchandising
Highly creative with experience in identifying target audiences and devising campaigns that engage, inform and motivate
Up-to-date with the latest merchandising trends and best practices
Excellent verbal and written communications skills
Strong listening, presentation and decision making skills
Commercial acumen and the ability to “decode” customers
BS degree in Marketing or related field
Job Reference #: MerchandiserConsultant Name: Recruitment Rise Up Management
1mo
SavedSave
Social media marketing specialist required. Graphic designing skills would be an advantage. Contact 083 6754057
20h
Verulam1
SavedSave
Our client is a leading provider of Business Process Outsourcing (BPO) solutions, dedicated to delivering exceptional services to their clients across various industries. They prioritize quality, innovation, and client satisfaction in all aspects of their operations.
Job Purpose:
As the Quality and Insight Director, you will play a pivotal role in ensuring the highest standards of service delivery and client satisfaction within the organization. You will lead the development and implementation of quality assurance strategies, drive insights through data analysis, and collaborate with cross-functional teams to optimize operational efficiency and enhance the overall client experience.
Responsibilities:
• Develop and execute comprehensive quality assurance strategies to uphold service excellence and compliance with client requirements and industry standards.
• Lead a team of quality assurance professionals, providing guidance, coaching, and performance management to ensure alignment with organizational goals and objectives.
• Responsible for the management of Senior Quality Managers.
• Establish and monitor key performance indicators (KPIs) to track and evaluate the effectiveness of service delivery, identifying areas for improvement and implementing corrective actions as needed.
• Utilize data analytics and reporting tools to derive actionable insights into operational performance, client feedback, and market trends, driving continuous improvement initiatives.
• Collaborate closely with internal stakeholders, including operations, training, and technology teams, to identify opportunities for process optimization, automation, and innovation.
• Serve as a subject matter expert on quality management principles, methodologies, and best practices, fostering a culture of quality and continuous improvement throughout the organization.
• Act as a liaison between the company and clients, proactively addressing quality-related concerns, providing regular performance updates, and participating in client meetings and reviews.
Requirements:
• Bachelors degree in business administration, Quality Management, or a related field; Masters degree preferred.
• Proven experience in a leadership role within the BPO industry, with a focus on quality assurance, process improvement, or operations management.
• Strong understanding of quality management principles, methodologies, and frameworks (e.g., Six Sigma, Lean, ISO standards).
• Proficiency in data analysis and reporting tools, with the ability to translate complex data into actionable insights and recommendations.
• Excellent communication, interpersonal, and negotiation skills, with the ability to influence and collaborate effectively across all levels of the organization.
• Strategic mindset with the ability to identify and prioritize opportunities for process optimization, innovation, and service differentiation.
• Demonstrated leadership capabilities, including team mana...Job Reference #: 202680
1mo
Umhlanga1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Arabic Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Arabic and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experie...Job Reference #: 202648
1mo
Other1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Hindi Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Hindi and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experienc...Job Reference #: 202641
1mo
Other1
SavedSave
Sales Representatives – Durban We are looking for dynamic, self-motivated Sales Representative in the pet industry. Positions are available in Durban.Requirements: Must reside in Durban area. Previous experience in sales or the pet industry will be advantageous. An existing client base in pet shops/vet shops is a plus. Valid driver’s license and reliable vehicle. Fully bilingual in English and Afrikaans. Ability to work independently and take initiative. Must be prepared to submit evening reports to the senior in Cape Town when required. Excellent communication and negotiation skills. Self-driven and focused on achieving sales targets. Must be proficient in the use of Excel and Word.Responsibilities: Identify and contact clients (including cold calling). Achieve and exceed sales targets. Negotiate contracts and prices where needed. Present and demonstrate products to clients. Build and maintain client relationships to secure repeat business. Collaborate with team members and other departments to ensure a smooth sales process. Conduct market research and analyse competitors to maintain a competitive edge. Keep sales records and documentation organized and up to date. Stay compliant with all company policies and regulations. Participate in ongoing skill development and stay informed about new products and sales techniques.Compensation:Salary and commissions will be discussed during the interview.Important:No inquiries or applications will be answered on social media. You need to walk the extra mile and have a “Go getter” attitude!All applications must be submitted via email with the subject line "Sales Rep Application –Durban" to: eileenvdwt@yahoo.comPlease read the above application requirements and procedure carefully.
1d
Other1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced French Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both French and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202442
1mo
Other1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a WFH/WFO solution, taking pride in our people first approach. We are recruiting for experienced German Speaking Customer Service Support Agents to join our remote work from home team.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both German and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on ...Job Reference #: 202440
1mo
Other2
SavedSave
A transport company is seeking sales rep for the container industry.Salary- Basic- R5000.00 plus commissionPlease forward track record or latest/ Last payslip if you seek higher basicPlease see below Job spec:
Present, promote and
sell products/services using solid arguments to existing and prospective
customersAble to reach face to
face clients and close deals market relatedPerform cost-benefit
and needs analysis of existing/potential customers to meet their needsEstablish, develop and
maintain positive business and customer relationshipsReach out to customer
leads through cold callingExpedite the resolution
of customer problems and complaints to maximize satisfactionAchieve agreed upon
sales targets and outcomes within scheduleCoordinate sales effort
with team members and other departmentsAnalyze the
territory/market’s potential, track sales and status reportsSupply management with
reports on customer needs, problems, interests, competitive activities,
and potential for new products and services.Continuously improve
through feedback
Requirements
Proven work experience
as a sales representative- 2 to 4 yearsExcellent knowledge of
MS OfficeHighly motivated and
target driven with a proven track record in salesExcellent selling,
communication and negotiation skillsAbility to create and
deliver presentations tailored to the audience needsRelationship management
skills and openness to feedbackDriver license will be a
bonusSend cv of reception@urbancontainers.co.zawhatsapp:0645343081Google: Urban containers- Your opportunity awaits you.
2d
1
Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Latin Spanish Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Latin Spanish and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the le...Job Reference #: 202651
1mo
Other1
SavedSave
Location: Riverhorse Valley, Durban
Package: R15,000 CTC plus commission, uncapped
Petrol card and cell phone/data allowance provided
Guaranteed commission for the first 3 months
10% Provident Fund contribution
Job Description:
The Sales Consultant will be responsible for maintaining existing business relationships and actively seeking new business opportunities across various sectors. The ideal candidate will have previous sales experience, be customer-oriented, and not be afraid to travel extensively. The role requires a reliable vehicle, and previous experience in the QSR (Quick Service Restaurant) or retail sector is highly preferred. A chef background with a solid understanding of back-of-house kitchen operations is advantageous. The candidate should also be technically minded, with the ability to sell catering equipment.
Required Skills & Experience:
Proven experience in sales, preferably in the catering equipment or related industry.
Strong customer relationship-building skills with an outgoing and convincing personality.
Ability to work independently and as part of a dynamic team.
Technical mindset, with a passion for understanding and selling equipment solutions.
Strong culinary background or experience working in a kitchen environment is a plus.
Computer literacy and fluency in English are essential.
Personal Attributes:
Passion for food and a strong understanding of kitchen operations.
Comfortable with frequent travel and building relationships with customers across sectors.
Self-motivated with a keen ability to identify and secure new business opportunities.
This version highlights the key attributes and responsibilities for the role while emphasizing the technical, culinary, and sales background preferred for the candidate. Let me know if youd like to adjust any details further!
Responsibility:Key Responsibilities:
Maintain and grow existing business relationships while sourcing new opportunities.
Manage current projects and supply the required catering equipment.
Achieve sales targets consistently, ensuring a high conversion rate of quotations to sales.
Have a thorough understanding of commercial kitchen operations to support sales activities.
Continuously increase market share by identifying and pursuing new customer opportunities.
Generate accurate quotations for customers using company price lists and external suppliers where necessary.
Negotiate prices and deals with customers within set parameters.
Ensure that quotations and any required amendments are completed and submitted accurately and on time.
Capture customer orders on the Syspro system promptly and accurately.
Prepare weekly project sheets and journey plans, providing feedback to management regularly
Salary: RPackage: R15,000 CTC plus commission, uncappedJob Reference #: CateringConsultant Name: Nita Swanepoel
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*Must be tech friendly*Experienced with Camera's*Must have good editing skills.Please note this Job is based in Hammarsdale.Please send your CV to: employmenthavenna@gmail.com
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Surgo (PTY) Ltd is a globally recognised, award-winning, Business Process Outsourcer (BPO), specialising in all your business needs. Offering a wide range of services; from Customer Support and CX, HR Outsourcing, Recruitment Outsourcing, Training and Development, IT Outsourcing, and Brand Management. Offering employees, a supportive and engaging working environment, taking pride in our people first approach. We are recruiting for an experienced Urdu Speaking Customer Service Agent to join our WFO team based in Durban.
Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Urdu and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures. Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills). Salary and working hours:
• Market related, based on the level of experience ...Job Reference #: 202639
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Cape Town Base Baking Supplier is Looking for a Company or Person to service they Clients in KZN . The Person must already Call on Retailers etc. PNP , Spar , Foodlovers Market etc, We are a Company Listed with all the Above Retailers . Person must have a Sales Experience within the FMCC Market . This is for someone that will Freelance with our Product Range within your market, Open To Female and Males , Please note this is a Freelance Sales , Person that already have a Range or Ranges to add on. Products Range etc . Vanilla Products and Extracts
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