Call Centre No Experience Jobs, Vacancies & Careers in Cape Town

On Promotion in Jobs

Mrd Food Delivery Is Growing! Pmb/hilton/howick

We are looking to offer applicants with OWN reliable vehicle contracts to provide services to our team on a FULL TIME OR PART TIME basis or shift rotational basis (AVAILABLE SHIFTS: days/nights/weekends).

You MUST have: YOUR OWN reliable, road worthy, with COR, licensed vehicle (fuel efficient - 1600 engine size or smaller) or reliable motorbike with fitted delivery box - Android 10 phone and POWERBANK.

We deliver from over 150 restaurants in PMB. Driver Partners can earn from R2,000 a week PLUS tips - depending on your willingness to work hard and the number of shifts available and worked.

You will be a fully licensed driver (NO LEARNERS LICENSE ACCEPTED), English speaking, punctual, deadlines driven, able to handle pressure, be well presented, friendly, polite and respectful. KNOWLEDGE OF PMB suburbs critical.

We do not charge for interviews, do not be scammed by scammers.

NO INFORMATION WILL RESULT IN NO INTERVIEW. Background checks will be conducted.

Please contact us for an interview on 087 365 3683 or Email: tdtpmbhr@gmail.com

Pietermaritzburg

Permanent Position - Holistic Massage

HOLISTIC and SWEDISH MASSAGE:

Are you well trained in holistic | swedish | sports massage or reflexology?

And do you have a passion for working with people? The we would love to invite you to apply to join our team.

Please send a short and applicable CV to thebodycentre@gmail.com

Please note that salary and hours will not be discussed, but might be tailor to suit the ideal applicant.

Bellville

Au Pair Needed in Benoni area, R7000/month, Au Pair SA Family # 58210

Au Pair Needed in Benoni area, R7000/month, Monday to Friday: 13:00 - 17:00, to look after 16yr old boy, 12yr old boy and 12yr old boy. (Au Pair SA Family # 58210). REQUIREMENTS: - Own reliable car (not shared) - Age 23-40yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R7000

Job Reference #: 58210

Consultant Name: Michael Longano

Benoni

Au Pair Needed in Centurion area, R8500/month, Au Pair SA Family # 19785

Au Pair Needed in Centurion area, R8500/month, Monday to Friday: 13:45 - 17:45, to look after 11yr old girl and 13yr old girl. (Au Pair SA Family # 19785). REQUIREMENTS: - Own reliable car (not shared) - Age 21-40yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R8500

Job Reference #: 19785

Consultant Name: Michael Longano

Centurion

Au Pair Needed in Farrarmere, Benoni area, R10000/month, Au Pair SA Family # 55723

Au Pair Needed in Farrarmere, Benoni area, R10000/month, Monday to Friday: 06:00 - 17:00, to look after infant baby girl. Optional Live-In Accommodation Available. (Au Pair SA Family # 55723). REQUIREMENTS: - Own reliable car (not shared) - Afrikaans-speaking - Age 23-50yrs - Must have past experience caring for infants - Should not be allergic to cats or dogs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R10000

Job Reference #: 55723

Consultant Name: Michael Longano

Benoni

Au Pair Needed in Melkbosstrand area, R18000/month, Au Pair SA Family # 58298

Au Pair Needed in Melkbosstrand area, R18000/month, Monday to Friday: 09:00 - 17:00, to look after 11yr old boy and 13yr old boy. (Au Pair SA Family # 58298). REQUIREMENTS: - Own reliable car (not shared) - Age 23-40yrs - Afrikaans-speaking TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R18000

Job Reference #: 58298

Consultant Name: Michael Longano

Melkbosstrand

Au Pair Needed in Highveld, Centurion area, R8000/month, Au Pair SA Family # 49611

Au Pair Needed in Highveld, Centurion area, R8000/month, Monday to Friday: 13:30 - 17:30, to look after 12yr old girl and 8yr old boy. (Au Pair SA Family # 49611). REQUIREMENTS: - Own reliable car (not shared) - Afrikaans-speaking - Age 19-35yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R8000

Job Reference #: 49611

Consultant Name: Michael Longano

Centurion

Au Pair Needed in Claremont area, R9000/month, Au Pair SA Family # 37496

Au Pair Needed in Claremont area, R9000/month, Monday to Friday: 15:00 - 19:00, to look after 15yr old boy and 17yr old boy. (Au Pair SA Family # 37496). REQUIREMENTS: - Own reliable car (not shared) - Age 21-35yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R9000

Job Reference #: 37496

Consultant Name: Michael Longano

Claremont & Newlands

Au Pair Needed in Sandton area, R11000/month, Au Pair SA Family # 48384

Au Pair Needed in Morningside, Sandton area, R11000/month, Monday to Friday: 10:30 - 18:00, to look after 3yr old boy, 7yr old girl and 12yr old girl. Own Car Required to assist with family transport. (Au Pair SA Family # 48384). The ideal candidate must be reliable and will be responsible for picking up children from school, facilitating after-school activities, aligning with school curriculum requirements, assisting with homework, providing stimulating activities with a focus on math and reading, and occasional weekend care. Assist family with shopping etc. TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R11000

Job Reference #: 48384

Consultant Name: Michael Longano

Morningside

Au Pair Needed in Claremont, R14000/month, Au Pair SA Family # 57804

Au Pair Needed in Claremont, R14000/month, Monday to Friday: 09:30 - 18:30, to look after 4yr old girl. (Au Pair SA Family # 57804). REQUIREMENTS: - Own reliable car (not shared) - Age 21-30yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R14000

Job Reference #: 57804

Consultant Name: Michael Longano

Claremont & Newlands

Au Pair Needed in Bassonia, Jhb South area, R10000/month, Au Pair SA Family # 57589

Au Pair Needed in Bassonia, Jhb South area, R10000/month, Monday to Friday: 06:00 - 08:30 & 13:00 - 17:00, to look after 9yr old boy. Own Car Required to assist with family transport. (Au Pair SA Family # 57589). Requirements: Punctual, Respectful, Tidy, Good Hygiene, Intelligent, Energetic & Great with Kids TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R10000

Job Reference #: 57589

Consultant Name: Michael Longano

Johannesburg South

Au Pair Needed in Sandton area, R8500/month, Au Pair SA Family # 53966

Au Pair Needed in Sandton area, R8500/month, Monday to Friday: 14:30 - 18:30, to look after 5yr old girl and 7yr old boy. (Au Pair SA Family # 53966). REQUIREMENTS: - Own reliable car (not shared) - Age 23-50yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R8500

Job Reference #: 53966

Consultant Name: Michael Longano

Sandton

Au Pair Needed in Somerset West area, R6000/month, Au Pair SA Family # 57955

Au Pair Needed in Somerset West area, R6000/month, Monday to Friday: 13:00 - 16:00, to look after 16yr old boy, 12yr old boy and 6yr old girl. (Au Pair SA Family # 57955). REQUIREMENTS: - Own reliable car (not shared) - Age 21-35yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R6000

Job Reference #: 57955

Consultant Name: Michael Longano

Somerset West

Au Pair Needed in Benoni area, R6000/month, Au Pair SA Family # 58193

Au Pair Needed in Benoni area, R6000/month, Monday to Friday: 06:30 - 07:00 & 14:00 - 16:00, to look after 7yr old girl. (Au Pair SA Family # 58193). REQUIREMENTS: - Own reliable car (not shared) - Age 25-40yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R6000

Job Reference #: 58193

Consultant Name: Michael Longano

Benoni

Au Pair Needed in Blouberg area, R5500/month, Au Pair SA Family # 58137

Au Pair Needed in Blouberg area, R5500/month, Monday to Friday: 16:00 - 19:00, to look after 2yr old boy. (Au Pair SA Family # 58137). REQUIREMENTS: - Own reliable car (not shared) - Age 21-40yrs TO APPLY: Please create an Au Pair SA profile - www.aupairsa.co.za - creating a profile is quick and easy, and the service is 100% free for au pairs. Au Pair SA is South Africa's most popular au pair service, with over 55,000 family profiles created to date.

Salary: R5500

Job Reference #: 58137

Consultant Name: Michael Longano

Blouberg

Sales Associate Noordhoek (Sun Valley)

Beat the traffic! Our client, a premium international brand is opening a store in Sun Valley . They are seeking a well spoken retail sales associate to join their team. The successful candidate will have: Grade 12 1 – 4 Years retail experience Excellent communication skills Ability to work retail hours PC Literate Please email cv to marlene@servicesolutions.co.za

Consultant Name: Marlene Smith

Noordhoek

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Results for call centre no experience in "call centre no experience" in Jobs in Cape Town in Cape Town

Sales Team Leader

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Sales Team Leader Cape Town Lead and manage a team of Call Centre Sales Agents to achieve exceptional results. Min 2 years contact Centre Team Leader experience BPO experience a strong preference Able to support day and/or night shifts on site in Cape Town CBD Strong contact Centre operations know how Effective people management skills Able to manage to strict SLA requirements Salary based on industry norms Contact leo@callforce.co.za https://www.ditto.jobs/job/gumtree/1398715299&source=gumtree

2mo

CallForce

Higgovale

Customer Care Consultant

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Role Purpose: The VodaPay Customer Care Close Loop Consultant is responsible for recovering poor service experiences for Vodapay customers that rate Vodapay service surveys on the App, Tobi and also live chat. These consultants will be responsible for initiating contact with all Vodapay TNPS detractors, passives and not limited to these, by contacting them to recover the service experience and resolve their query, where a query cannot be resolved immediately on the close loop call it will be logged to the respective area of resolution and theClose Loop Consultant will case manage the query until resolved. Knowledge & Education: Matric:Preferred Subjects: Maths/Maths LiteracyAccountingBusiness StudiesKnowledge of telecoms / Technology /Digital industry desirableNumeracy Experience:Min 6 months call centre experiencePrevious Call Centre, Retail, customer facing experience highly recommendedGeneral understanding of complex billing and payment concepts, credits and rebates and re billing calculationsSkills & Competencies:Ability to multi-task between digital and frontline communication channels (chat, inbound and outbound)Multi-Screen NavigationOral and Written Communication Business writing chat skill requiredCustomer Service OrientationAttention to Detail (Generic)Problem SolvingAdaptabilityResilienceBe able to apply effective listening, questioning & probing skills to develop and comprehensively understand the customer’s requirementsIdentify areas that impact customer experience and provide insight to internal and Vodacom Improvement teams to drive Improvement opportunities. Language:English proficientClear well-articulated Working Hours: (subject to change based on operational requirements) Monday – Friday ( 08:00- 17:00) (subject to change based on operational requirements https://www.ditto.jobs/job/gumtree/1076293714&source=gumtree

2mo

CallForce

Higgovale

Consultant: french Speaking Agent

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We are seeking a Consultant to join our Call Centre team in a mid-level position, reporting directly to the Manager. The primary responsibilities include handling customer queries, resolving issues, and providing exceptional service in FrenchDuties and responsibilities:National Senior Certificate1 2 years experience in a Call Centre or Customer Service environment is an advantage. (1 2 years)Computer literacy, including proficiency in MS Office (Word, Excel, Outlook)Multilingual skills with French(advantageous, depending on company requirements)Proficiency in relevant CRM systems and call centre software is beneficialSkills required: French SpeakingThis is a Permanent position based in the Northern Suburbs of Cape Town. https://www.jobplacements.com/Jobs/C/Consultant-french-Speaking-Agent-1192717-Job-Search-06-06-2025-10-21-30-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Position in our Sales Department

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Our company is looking for self motivated and highly driven Experienced Sales Agents! We are looking for confident individuals to join our Sales Team. Are you a great communicator, sales driven and hungry to achieve? The successful applicant must be responsible, organized and EXCELLENT at communication! Skills / Requirements: Matric Certificate English Language & Afrikaans proficiency-Xhosa -3rd language welcome Computer Literate (Microsoft Office, Outlook); Minimum of 1 year sales experience or 1 year Debt Review experience a must Able to identify customer’s needs and requirements Excellent Communication Skills (both verbal and written) Excellent telephone skills Customer orientated confident and highly motivated self starters A pro-active team player - works well in a team and contributes to the team success Available immediately Basic plus commission structure Weekly/Monthly Incentives and perks! Please e-mail your CV. to: Lesl@creditmatters.co.za

City Centre

Quality Assurance Agent

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Quality Assurance Agent Mango5 has an exciting new campaign, and we are seeking a highly meticulous and focused Quality Assurance Agent. The quality assurance agent will support the campaign to ensure that sales agents comply with our quality standards, regulatory compliance and the approved script. This will include: Verifying sales calls • Search for and listen to call recordings. • Verify converted sales calls and allocate any incorrectly captured information to the supervisor or sales agent based on criteria set out. Conducting overarching quality assessment tasks • Assess and score agent calls based on criteria (e.g. compliance, accuracy of information provided to the customer, professionalism, etc.). • Identify strengths, opportunities for improvement, and any compliance violations in customer interactions. • Conduct and complete investigations as and when required and provide reporting based on findings. • Provide detailed, insightful and constructive feedback on evaluations. • Enter quality assurance (QA) data into spreadsheets to track scores and trends. • Adhere to high levels of quality standards and meet monthly QA targets. Contribute to continuous improvement of quality in the unit • Conduct weekly feedback sessions with team leaders to discuss individual and team performance. • Proactively communicate internally with key stakeholders and management concerning quality issues, improvement initiatives, and overall performance. • Provide team leaders and managers with weekly/monthly combined assessment reports based on the errors made and discuss performance. • Provide coaching and training to ensure that product knowledge is continuously developed and that the required standard for product knowledge is maintained. This role has the following requirements: Qualifications • Matric certificate or equivalent. Experience • QA experience in a call centre environment preferred. • Minimum of 2-years call centre experience in long term insurance. Skills and behaviours • Ability to work with minimum supervision, adapt to a changing environment quickly and think independently. • Strong interpersonal skills and ability to work effectively at all levels in a collaborative team environment. • Demonstrate attention to detail and accuracy in work, especially in composing, typing, proofing, establishing priorities and meeting deadlines. • Results driven, strive to exceed goals, and motivates themselves and others to achieve positive outcomes. • Communicates effectively both verbally and in writing with managers, colleagues and individuals inside and outside the organisation. • Exhibit a professional manner in dealing with others and work to maintain constructive working relationships. Ability to handle multiple tasks in a production-driven environment. Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R7000 • Additional commission and in...Salary: RMin salary: 7000.Job Reference #: 201130

2mo

Mango5

Other

Contact Centre Sales Experts - Cape Town CBD

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An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients. Join Ignition CX , a global company (this looks great on your CV, by the way) that puts its people first. With monthly incentives, a positive work culture and uncapped commission to be made, Ignition CX is the company that has it all. Ignition CX offers a complete package that includes: - Competitive basic salary - Lucrative commissions - Access to medical aid - NO LONG HOURS, NO WEEKENDS. Awesome benefits such as: - Free airtime - Free banking - Access to retailer discounts - And so much more! All you need is: - 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments) - Excellent communication skills - Computer literacy That’s it! If you meet these requirements, apply via this link https://bit.ly/4dcoFux (you will have to copy and paste this into your web browser) or send us a message.Job Reference #: CapetownSales

2mo

Ignition CX

City Centre

Call Centre Team Manager

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Work with an iconic international brand to lead, mentor and coach a team of Call Centre Agents to createand deliver amazing customer experiences. Support and motivate your team to ensure they’re on track to meet client goals. Handle customer escalations, contribute to creating a positive work environment. • Leading and managing a team of Call Centre Agents to achieve client SLA requirements• Continuously promote a performance-driven culture and always work towards reaching for amazing results• Be accountable for the performance of each agent reaching their daily targets and ensuring that professional relationships exist with customers• Ensuring that reporting and informational needs are met, and that management is kept well informed of daily activities and significant problems• Motivating team to achieve daily targets• Improve the key success metrics associated with goals including: o Customer Satisfaction Scoreo Service Level Goalso Quality Goals • Guiding, coaching, training and equipping agents with all competencies to reach meet performance and customer service objectives• Coordinate training on new or revised information relating to services, products or processes of projects• Ensuring all customer questions and complaints are resolved in a timely manner• Brainstorming with the team around issues or challenges that may hinder optimum performance and give recommendations to improve sales• Handle employee related issues. Monitoring attendance, punctuality and leave • Report on statistics, data, ratios, attrition and terminations• Suggest areas of improvement for systems, policies and processes used and propose solutions• Manage quality assurance• Assist with recruitment, HR admin, personal development and other areas that contribute to maintaining processes and the growth of the campaign Requirements • Matric• 1-2 years contact Centre Team Leader experience Competencies • Strong ability to motivate and guide a team • Strong ability to empathise with customer• Strong problem-solving skills• Consistently mentor and inspire others• Customer focused mindset• Understanding, interpreting, and manipulating data for reporting• Ability to resolve escalated customer issues Please send CV to leo@callforce.co.za https://www.ditto.jobs/job/gumtree/3374524109&source=gumtree

2mo

CallForce

Higgovale

Junior Dialler Administrator

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CallForce is an award- winning BPO service provider of innovative customised contact centre solutions from South African to the global market. We are seeking a motivated and dedicated Junior Dialler Administrator to join our night shift team in Cape Town. Key Responsibilities: Manage and maintain the dialler to maximize campaign performance.Collaborate and report to the operations manager to ensure optimal campaign execution.Maintain and optimize calling lists, ensuring efficiency and compliance.Monitor dialler performance and adopt real-time adjustments to achieve campaign objectives.Generate daily, weekly, and monthly reports using Dialler specific Data.Assist in troubleshooting and resolving any dialer-related issues. Qualifications and Requirements: Previous experience working in a contact centre environment. Knowledge of IT/Dialer systems. Willingness and ability to work night shifts. (4pm – 4am) – maybe be adjusted. Intermediate to expert Proficiency in Microsoft Excel. Proficient in Microsoft Suite. Experience with Power BI, SQL (Preferable) Strong analytical skills and ability to read data. Exceptional communication and teamwork skills. Detail-oriented and capable of working in a fast-paced environment. Why Join CallForce: Competitive salary package. Opportunities for professional growth and development. Be part of a dynamic and collaborative team. Work on an international campaign with a global reach. https://www.ditto.jobs/job/gumtree/1442476873&source=gumtree

2mo

CallForce

Higgovale

International Outbound Sales Consultant

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Lets do this! If youve got what it takes, then get your fingers ready!! Note: Read thoroughly with understanding. US-based client is looking for dynamic outbound agents to call trial and/or recently lapsed trial customers to get them to become paid subscribers to satellite and online entertainment services on the night shift. This is a no cold calling center with more of a hot lead base of customers using the list of the 3-month free-trial subscribers. Education and Experience: MatricEnglish language proficiencyMinimum 1-year outbound sales experience within an international center is requiredTyping speed of minimum 35 wpm Key Competencies and Skills: Excellent communication skillsPersuasivenessNegotiation skillsSalary Per productive hour, shift and travel allowance provided and incentives. Working Hours: Monday to SaturdayRotational shifts from 15h00pm – 04h00am Company Description: CallForce is an award-winning BPO service provider delivering innovative and customized contact centre solutions from South Africa to the global market. Our vision is to bring significant contribution to the South African GBS industry objective of creating 500 000 new jobs servicing offshore markets by 2030 and give the talented youth of South Africa an opportunity to gain skills and experience to launch purposeful career opportunities. Salary: R6,500 (basic plus commission) and incentives. Attach those CVs and GOOD LUCK!!! https://www.ditto.jobs/job/gumtree/582954849&source=gumtree

2mo

CallForce

Higgovale

Bpo Youth Program - We Want You!!!

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Callforce success is all down to our people. And now we’re looking for the young, talented, employed, and unemployed to join the best team in the business. If you’re ready to take your career to the next level, enjoy the kind of career development opportunities that come with every role at Callforce, we’d love to hear from you!!! Grow your career. When our people grow, so does our business. That’s why we’ll give you everything you need to achieve your career ambitions. Most consumers and companies use telecommunications products every day, and that’s why creating marketing strategies that capitalize on this fact is a matter of survival. We’re driven to find the best solutions for all our customers, and you’ll help to make that happen!!! Communication skills Administrative skills Multitasking The list goes on.. CallForce Direct is a specialized Call Centre recruitment company focusing on human development and empowerment of South Africans within the Call Centre environment. We would like to get to know you better, kindly add the following to your profile: Name and SurnameEmail addressContact numberHighest grade passedWorking experience Successful candidates will receive full product and systems training. Successful candidates would also need to work in an office environment or depending on the campaign you will be required to work from home. All successful candidates will be subject to pre-employment checks. Attach those CV’s and GOODLUCK!!!! https://www.ditto.jobs/job/gumtree/3384012868&source=gumtree

2mo

CallForce

Higgovale

International Inbound Debt Sales Consultant

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We are currently seeking International Inbound Debt Sales Consultants!!! If youve got what it takes, then get your fingers ready!! Note: Read thoroughly with understanding. US-based client is looking for dynamic inbound debt sale agents to win over customers/clients who are struggling/can not pay their debt on a night shift rotation. This is a no cold calling center with more of a hot lead base of customers. Education and Experience: MatricEnglish language proficiency, written and verbalMinimum 2-years debt sales experience (MUST)Must have worked on international campaignsMUST have a neutral accentMUST have knowledge of debt collection techniquesMUST have sound negotiation skills (not negotiable) Key Competencies and Skills: Excellent communication skillsPersuasivenessNegotiation skillsMeet minimum productivity requirements for calls dailyManage customer accounts and callsCollection script needs to be adhered to at all timesCarry a professional conversation Working Hours: Rotational shifts from 15h00 PM – 04h00 AM Company Description: CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as a Debt Collections Consultant and be part of a winning team. You will be servicing our global client, in the USA. If you are a high performing, target driven individual, with great communication and negation skills, this opportunity is for you. You will be taking inbound calls and engaging with high profile clients in the USA to help them take control and get out of high debt. Salary: R7,500 (basic plus commission) Attach those CVs and GOOD LUCK!!! https://www.ditto.jobs/job/gumtree/1567136070&source=gumtree

2mo

CallForce

Higgovale

BPO Sales Trainer

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Sales Trainer (Outbound Telesales) CallForce is an award-winning BPO service provider delivering innovative and customised contact centre solutions from South Africa to the global market. Join us as an Outbound Sales Professional and be part of a thriving team with many career development opportunities. Were looking for a vibrant Sales Trainer to join our team in Cape Town to effectively deliver training that continuously improves the content and delivery styles for new trainees and existing agents. What you will do Facilitate training group as per Client curriculum requirements.Transfer of skills into different campaigns and accounts required for various industries.Conduct Training Needs Identification as per project requirements and report findingsAttend Quality Calibration sessions and ensure variance is less than 5%Take Calls for minimum 4 hours each month.Attend TTT with client or Master Trainer and ensure period sign off/certification is up to date.Self-upskill on industry updates and relevant knowledge.Communicate with team on Knowledge and Skill updates for relevant campaigns.Coordinate with OPS manager to help transition agents from Training to incubation as per expectations.Coach own Trainees on observed Knowledge and Skill gapsManage Attrition within Training groups with regular one-on-ones.Review Training content and suggest new ways of delivery to improve effectiveness.Complete Training Administrative tasks as per set timelinesContinuously monitor Process and Knowledge updates and suggest changes to Training content and delivery.Keep up to date with changes by attempting monthly Knowledge Assessment Qualifications & Experience Minimum 1 Years’ experience as a L&D Sales trainerExperience within BPO SectorExperience in telecommunications industry ideal Experience outbound sales Should you not hear from us within 14 days of applying, kindly consider your application unsuccessful for this role https://www.ditto.jobs/job/gumtree/3651868258&source=gumtree

2mo

CallForce

Higgovale

Senior Sales Executive

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Senior Sales Executive Mango5 has launching an exciting new campaign, and we are currently seeking to employ a Highly motivated, driven and experienced long term insurance Senior Sales Executive.The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales. • Effectively answering customer questions. • Accurately capturing information that customers provide. • Understand and operate within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Educate customers on the use of self-service to update policy details. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate. • Credit and Criminal Clear • RE5 exam passed within the past 2 years. • A minimum of 1 year selling long term insurance. • Experience in selling money-market instruments advantageous. Experience • Proven experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R8000 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted appli...Salary: RMin salary: 8000.Job Reference #: 201128

2mo

Mango5

Other

debt removal agents needed

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Remedy debt a call center based in the athlone area central to transport and easily accessible. We are looking for candidtates that are hard working, money hungry, commission driven and have multiple languages to fit the role. skills we expect you to have are:1. plus- 2 years experience in the debt removal industry2. strong negotiation skills and does not take no for answer 3. must be able to close sales.4. multiple languages advantageous.please note if your cv is not updated if you do not have experience i will not respond.send your updated CV to 0662221043

17d

Other

Customer Service Agent

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Customer Service Agent Mango5 has an exciting new campaign, and we are seeking a personable, customer centric and service driven Customer Service Agent. The customer service agent will be responsible for addressing inbound customer calls that are not complaints nor policy change requests. This individual will mostly be dealing with potential new customers that may want to purchase the policy. Their duties will include: Describe the product benefits and features to potential customers • Describe the product to potential new customers. • Answer potential customers questions regarding the product to be taken to market. • Let customers or clients know about additional product features and benefits. • Continuously learn about the companys products/services and remain up to date with any changes. Convert potential customers into leads • Convert customer queries that are received into sales leads. • Meet personal sales targets and call handling quotas. • Follow communication procedures, guidelines and policies. Escalate/solve any challenges and issues that customers are raising • Identify common issues raised by potential customers related to the product or business. • Investigate and solve customer problems. • Escalate customer problems that need to be solved at a more strategic level. • Meet with management to discuss possible improvements to the companys customer service. This role has the following requirements: Qualifications • Matric Certificate Experience • A min of 1 year proven customer support experience or experience as a Client Service Representative. Skills • Strong phone contact handling skills and active listening. • Familiarity with CRM systems and practices. • Customer orientation and ability to adapt/respond to different types of characters. • Excellent communication skills. • Ability to multi-task, prioritize and manage time effective Working Hours : • Monday to Friday: 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities in line with your expertise become available in future.Salary: RMin salary: 6500.Job Reference #: 201129

2mo

Mango5

Other

Lead Generation Agent

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Job Title: Outbound Calling Lead Generation AgentJob Summary:We're seeking a highly motivated and results-driven Outbound Calling Lead Generation Agent to join our team. As a key member of our sales department, you will be responsible for generating high-quality leads for our clients through outbound calls, building relationships with potential customers, and identifying opportunities to drive business growth.Key Responsibilities:- Make a high volume of outbound calls to potential customers to generate leads and interest in our clients' products or services- Conduct needs-based conversations to understand customer requirements and identify opportunities- Gather relevant information and qualify leads based on client criteria- Utilize sales scripts and follow established sales processes to ensure consistency and quality- Meet or exceed daily/monthly lead generation targets- Collaborate with sales teams to ensure seamless handoffs and follow-up on generated leads- Continuously improve product knowledge, sales skills, and call qualityRequirements:- Excellent communication and interpersonal skills- Proven experience in outbound sales, telemarketing, or lead generation (desirable but not essential)- Ability to work in a fast-paced, target-driven environment- Strong organizational and time management skillsJob Types: Full-time, Permanent, LearnershipPay: R3 500,00 - R10 000,00 per monthWork Location: In personEMail CV to: jp@1qs.co.za

Other

Long-Term Insurance Sales Consultant

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Opportunity to work for a well established financial company that offers great benefits, vibey working environment and opportunity to grow.Successful applicant will be responsible for selling insurance products (life cover, funeral cover, income protection plans, disability cover & criticall illness) to potential clients. Responsibilities:Sales of insurance packages to potential clients.Achievement of sales targets and objectives.Adherence to Quality and Compliance processes to minimize business risk.Adapt and change to fit in with changing business operational requirements.Resolve complaints and objections.Minimum Requirements:Matric.at least 2 years experience within a Sales Outbound Call Centre.Fluency in English and one other South African official language.Commitment to the FAIS Act and meeting Fit & Proper qualification requirementsAbility to work overtime. Hours:Willing and available to work overtime as and when required by the businessMonday- Friday 08:15-16:15 (normal office hours)Wednesdays 11:00 19:00 (normal office hours)Marathons run from 08:15 -19:00If overtime is required by the business it will take place on Tuesdays, Wednesdays and Thursdays 08:15 -19:00 https://www.jobplacements.com/Jobs/L/Long-Term-Insurance-Sales-Consultant-1190896-Job-Search-06-02-2025-04-50-17-AM.asp?sid=gumtree

10d

Job Placements

Bo-Kaap

Sales Executive

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Sales Executive Mango5 has an exciting new campaign, and we are seeking Highly motivated, energetic, and experienced sales executives to join our team. The senior sales executive is an experienced sales individual who is FAIS accredited. This individual will be responsible for successfully executing on outbound sales calls whilst supporting the upskilling of less experienced sales executives. This individuals duties will include: Executing and closing sales • Understanding the product and the respective features and benefits. • Initiate sales with potential customers over the phone and informing them about product features using scripts. • Building rapport with customers and using the need that Futurewise aims to address to close sales deals. • Effectively answering customers questions. • Accurately capturing customer and beneficiary information. • Understanding and operating within the regulatory frameworks for financial service providers. Maximising sales performance • Monitoring sales performance and identifying improvement opportunities. • Actively seeking customer feedback and raising reasons for not buying the product with the team leader. • Keep up to date on general developments in education that can be used on sales calls. • Make suggestions to the team leader on improvements to the script that can improve sales without detail. • Coaching less experienced staff on effective sales strategies. This role has the following requirements: Qualifications • Matric Certificate • Additional Qualifications Advantageous Experience • Experience as a telesales representative selling long term insurance products. • Proven track record of successfully meeting sales quota, preferably over the phone. • Experience in working with relevant computer programs and telephone systems is advantageous). Skills and behaviours • Fluency in English. • Ability to learn about products and services and describe/explain them to potential customers. • Excellent communication and interpersonal skills. • Moderately-tempered and able to handle rejection. • Outstanding sales skills with the ability to resolve issues and address complaints in a level headed way. Working Hours : • Monday to Friday 8am to 5pm Remuneration: • Monthly basic: R6500 • Additional commission and incentive earnings. Benefits: • Medical Insurance • YouAssist Access to emergency response, trauma and home assist • Internal LMS access to online courses to aid with professional, writing, and personal development Email your latest updated CV to recruitment@mango5.co.za. Please note that due to the high volume of CVs received only shortlisted applicants will be contacted. Should you not receive communication from our office within two weeks of submission, kindly consider your application unsuccessful for this position. We will keep your CV on file and re-establish contact with you should opportunities ...Salary: RMin salary: 6500.Job Reference #: 201127

2mo

Mango5

Other

Lead generator and appointment maker (work remotely)

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We are passionate about growing people and we currently have opportunities in our leads generation space for passionate and driven people who are ambitiousWe are looking for Lead generation and Appointment makers to generate leads as well as set appointments for our sales executives from the comfort of their own home.What Does a Leads Generator and Appointment maker Do?A leads generator and appointment maker is a person who speaks to a potential client, generates interest and makes appointments for our sales team. ResponsibilitiesGenerate potential leads and speak to potential clients and make appointments;Ensure that the person qualifies for the product offered;Updates the system with the call outcome;Update information as may be required from time to time;Ensure that the quality of the lead meets the company standard;a minimum of 3 appointments a dayApply exceptional time management skillsRequirementsGreat communication skills;Open to learning;Excellent time management;Performance and target driven;Capable of handling pressure;Positive attitude;Have self - disciplined and self-belief.Matric or equivalentEnglish SpeakingAt least 6 months experience as a call centre agentOwn cellphone and laptop and internetPlease email cv to twaspa1@gmail.comPlease note that if we have not contacted you within 2 weeks of your application, please consider your application unsuccessful.basic: R4 000,00 plus commission to be discussed.

Other

Quality Assurance Team Leader (Sales)

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Quality Assurance Team Leader CallForce is an award- winning BPO service provider of innovative customized contact Centre solutions from South African to the global market. We are currently seeking a highly motivated and experienced Quality Assurance Team Leader to join our dynamic team. As a QA Team Leader, you will play a pivotal role in maintaining the highest standards of quality and ensuring the success of our international sales campaigns. Key Responsibilities: Lead and manage a team of QA analysts responsible for monitoring and evaluating sales agents performance in international campaigns.Develop and implement comprehensive QA processes and guidelines to ensure adherence to sales scripts, compliance standards, and best practices.Conduct regular quality assessments of sales calls, chat interactions, and other customer interactions to identify areas for improvement.Provide feedback, coaching, and training to sales agents to enhance their sales skills, product knowledge, and customer service abilities.Collaborate with campaign managers and trainers to develop and update training materials and ensure that sales agents are well-equipped to succeed.Generate and analyze QA reports and metrics to track performance trends, identify root causes of quality issues, and recommend corrective actions.Foster a culture of continuous improvement and quality excellence within the team. Qualifications and Requirements: 3+ years’ experience in international sales campaigns, with a strong understanding of sales processes and techniques.3+ years’ experience in a QA TL / similar role within a call center/ BPO or sales environment.Excellent communication and leadership skills, with the ability to motivate and develop a high-performing team.Proficiency in using QA tools and software.Knowledge of international sales compliance regulations and standards.Rotational Shifts: 15:00pm to 4:00am https://www.ditto.jobs/job/gumtree/2600386370&source=gumtree

2mo

CallForce

Higgovale

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"call centre no experience" in Jobs in Cape Town

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