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KEY RESPONSIBILITIES
Policies and Procedures
• Ensure adherence to collection policies and procedures.
Collections and Targets
• Monitor and manage a debtor’s portfolio of no more than 480 accounts.
• Achieve and maintain collections and targets set per company protocol.
• Actively collect payment according to payment terms
• Performs reconciliations of allocated accounts daily.
Overdue Accounts
• Attend weekly meetings with the credit supervisor to review all defaulting accounts.
• Ensure the correct escalation process is followed for the Reminder Letters.
• Feedback on the top 20 overdue accounts must be prepared and discussed weekly.
Hand Overs and Bad Debts
• Follow the correct protocol before blacklisting a client, and then proceed to blacklist clients.
• Inform the credit supervisor of any liquidations, absconded clients and business rescue’s immediately.
Credit Notes, Invoices and Adjustments
• Check that all credit notes and adjustments are raised correctly.
• Investigate all reasons for credit notes to ensure that they are valid.
• Submit all credit notes requisitions to the regional credit supervisor.
• Raise all rate queries and stop billing on closures with the billing department.
Month-end Activities
• Ensure that all re-allocations of unallocated deposits are completed.
• Ensure that all journals’ requisitions are raised by 12h00 on the 4th working day of the new month.
Cash / Suspense Accounts
• Ensure the bank statements deposits are captured and allocated daily.
• Ensure that all suspense accounts are reconciled and cleared monthly.
• Obtain all remittance advices for all deposits received on allotted debtor’s accounts.
Financial & Reporting
• Prepare commentary on top twenty clients each month for the region
Auditors
• Assist auditors as and when required.
Meetings
• Regular one on one book reviews with the credit supervisor
• Attend monthly and weekly meetings where required.
• Regularly attend customer meetings.
Customer Care & Queries
• Promote a high level of focus on customer care with relevance to all customer complaints and queries.
• Maintains accurate and complete client information on the system
• Ensure that such queries and complaints are dealt with efficiently, accurately, and promptly.
• Ensure a 48-hour turn-around-time on all customer queries.
Inter-departmental Relations
• Ensure that inter-departmental relationships between Accounts Receivable and other areas are maintained at high levels.
• Ensure a balance is maintained between sales and credit objectives.
Projects
• To get involved in any additional projects as and when required.
SUPERVISORY RESPONSIBILITIES
None
QUALIFICATIONS and EXPERIENCE: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
? Degree or Diploma within the accounting field
...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzU2OTAyNDg5P3NvdXJjZT1ndW10cmVl&jid=1500721&xid=3356902489
14h
1
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Recruit, maintain and develop sales representative and brokers and set targets.
Develop and maintain sales and marketing plan.Perform recruitment and selection process for sales representatives.Conduct training.Conduct coaching process.Identify and develop new and current markets.Maintain production targets and retain business.Compliance.
Educational requirements:
Matric Sales qualification.
Technical Certification requirements:
RE 5RE 1COB Long Term Insurance and InvestmentsCPD
Experience:
1 year management and oversight experience in categories A, B1, B2, C, B1-A, B2-A and retail pension funds2 years project management2 years insurance industry1 year advice and intermediary experience in categories A, B1, B2, C, B1-A, B2-A and retail pension funds
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDA0MDI5MjY3P3NvdXJjZT1ndW10cmVl&jid=1745514&xid=4004029267
14h
1
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Senior Linux IT Systems Administrator – Rneg – Sandton (Hybird)
This well known award Winning insurance company they are looking for an experienced Senior Systems Administrator
The ideal candidate will have a min of 3+ years experience on Linux and Asterisk
Install and maintenance of servers
Configuration and support of FreePBX
Solid experience in OS Scripting and some basic scripting languages.
Experience in LAMP Stack (Linux, Apache, MySQL and PHP)
Experience with VoIP applications (Asterisk, FreePBX, Queuemetrics etc.)
Exposure to one or more VoIP and IP Telephony technologies: SIP, DNS, RTP, IP-
PBX, IP devices.
Experience with WAN / LAN / system monitoring tools (Nagios, Zabbix etc.).
If you are looking for a nice challenge this is for you with a network of 650+ employee’s you will be challenged.
Send your CV to marinda@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82NTEzNTQyOTc/c291cmNlPWd1bXRyZWU=&jid=1416707&xid=651354297
14h
1
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Qualifications and Experience required
National Senior CertificateBSc in Occupational Therapy/PhysiotherapyMust be unemployed.Must be a South African citizen
Knowledge, Skills, and Competencies required
Applied LearningBuilding Customer LoyaltyContributing to Team SuccessManaging Work (Includes Time Management)Initiating ActionStress ToleranceWilling to learnProject-wide perspectiveTeam player
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTk3NjYwODAzP3NvdXJjZT1ndW10cmVl&jid=1370720&xid=1597660803
14h
1
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Responsible for creating, implementing, and analysing retention campaigns across all channels and at all stages of the customer lifecycle to retain customers and maximise customer lifetime value.
Key Performance Areas:
Contribute to the development of new business with either existing or new clientsProvide Monthly statistics to the GM: Life Operations (cancellations, lapse ratios, persistency ratios, etc.).Coordinate teams of Client Service Advisors (where applicable) to ensure client service standards are metActs as a support to Sales and distribution and Partnership departments on the more complex accountsEnhance relationships with current and prospective clients by leveraging the credibility gained through knowledge and performance of client’s business environments and requirementsProactively identify and manage potential problems/escalations within client base with appropriate resolution plans.Management of direct and indirect reportsSet clearly defined objectives for each team member, lead and assist them in achieving these objectives; employ, retain, develop, integrate, motivate, remunerate and assign people to appropriate tasks, conduct performance management and ensure teamworkResponsible for the development and implementation of a retention’s strategyEnsure alignment of Group strategy and fulfilment of the business unit’s tasks, while ensuring maximum productivity and efficiencySpeak to clients regarding issues that are brought to the Ombudsman’s officeAct as the link between other departments, and Retentions and continuously liaise with internal stakeholders to ensure alignment and support to enable delivering of solutions and manage riskSeek and continuously develop knowledge of our client business to build an understanding of their needsBe a trusted advisor to all clients through consultative engagements and adding value throughout the supply chainSchedule monthly meetings with existing client base, reporting on SLA’s, challenges, successes, threats, opportunitiesResponsible for maintaining and improving client satisfaction, retention, revenue and profitabilityResponsible for compliant dealings with clientsCarry out the performance management (KPI) process to rate each employee’s performance and providing feedback to employees of their strengths and development areas on a monthly basisEnsure that new consultants joining the team are trained and refreshed on products, scripts, and systems as and when neededCoach and guide bottom performers when the need arisesReactivate valuable inactive accountsImplement automated, multichannel CRM flows across all customer lifecycle stagesCreate effective communication (email, SMS, push etc) using industry best practice...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODY0NDk5NDU5P3NvdXJjZT1ndW10cmVl&jid=1305813&xid=1864499459
14h
1
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Key Outputs:
To support sales team with all related administrative and coordination functions for effective and efficient service delivery to all stakeholders.To provide administrative support in an office environmentSupply information to the (internal and external) customersRecord and calculate commission payableOnboarding of new businessEnsuring that the compliance and process checks are being done at onboarding stage.Ensuring that the communication feedback loop is adhered toEnsuring that supporting documentation is timeously uploaded and storedAdhering to SLA for all processesProvide weekly stats and reports to TL or as and when neededEnsuring that SOP is followed to remain complaintManage sales tracking tools and report on important information.Keep record of sales trends.Liaise with Key account executive to develop specific sales strategies and ensuring happy clients.Stay up to date with new product and feature launches and ensure sales team is on board.Inter department enquiry management.Excellent customer service and effective communication.
Minimum Requirements:
MatricNQF Level 5 or Diploma in Business Management3 years sales administrative support experienceMinimum of 1 years’ experience in similar support roleAdvanced Computer literate - MS OfficeAbility to work under pressureAttention to detail and accuracyVerbal and written communication skillsProfessional personal presentationCustomer service orientationInformation managementOrganising and planningCoordinating meetingsHighly Numeracy level
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNzIxMTUzNzgwP3NvdXJjZT1ndW10cmVl&jid=1422201&xid=3721153780
14h
1
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You will be responsible for applying data analytics techniques such as mining, generation, and visualisation, to deliver unparalleled Big Data support and service to the business. Responsible for transforming data into readable, goal-driven reports for continued innovation and growth.
KEY PERFORMANCE AREAS
Data Management:
Determine the most reliable source for dataDevelop and maintain databases by acquiring data from primary and secondary sources, and build scripts that will make our data evaluation process more flexible or scalable across data setsAssist in the classification, collection, cleaning, loading, analysis, presentation, and reporting of data according to the organization’s definition: Sensitive (high risk) and Public (low risk)Maintain complete, accurate, valid, and timely dataContinuously ensure accuracy, integrity, and quality of data (access control, backup, etc.) by developing and implementing programs for data quality improvementExtract data from the systems and conduct a thorough analysis on the information retrievedDevelop, implement, and maintain leading-edge analytic systems, taking complicated problems and building simple data frameworksIdentify trends and opportunities for growth through analysis of complex data setsIdentify data entities and data sources that comprise enterprise dataEvaluate organizational methods and provide source-to-target mappings and information-model specification documents for data setsUpdate and maintain the documentation of each data element policy, data source, data provenance, data element business name, and data element definition on an ongoing basisResolve issues with regards to standard definitions for data elements that cross business boundariesResolve conflicts in the definition of centrally used data attributesEvaluate internal systems for efficiency, problems, and inaccuracies, developing and maintaining protocols for handling, processing, and cleaning dataDefine and implement data acquisition and integration logic, selecting appropriate combination of methods and tools within defined technology stack to ensure optimal scalability and performance of the solution
Monitor adherence to data related compliance frameworks, policies and procedures
Monitor compliance with Enterprise data Governance PolicyMonitor and update procedures that satisfy specified information security requirements, including legal and statutory compliance obligations with the Financial Services Board, Promotion of Access to Information Act (PAIA), Protection of Personal Information Act (POPIA) and Electronic Communications and Transactions Act (ECTA)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzY5ODgwNTIxP3NvdXJjZT1ndW10cmVl&jid=1417678&xid=3369880521
15h
1
An exciting opportunity exists for a suitably qualified and experienced individual to join the group team as a CRA.
Reporting to the Group Finance Executive, the CRA will be responsible for the overall management of the consolidation process, coordinating and preparing of monthly and quarterly group management results and forecast.
Responsible for the legal entity financial reporting at financial year end, in line with IFRS, including financial statements, XBRL and company taxation.
The expected outcome is to drive group standardisation on Accounting Policies, ensuring the group financial reporting and consolidation is IFRS compliant and various stakeholder timelines are strictly met.
The ideal candidate will have previous experience in a similar role, and a proven track record of delivering results in such a role.
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS
CA(SA) (not negotiable)Written and spoken EnglishMinimum 5 years post articles experienceStrong financial reporting and IFRS knowledgeTechnical skills: Consolidation
If you meet all of the above requirements please send an updated copy of your CV to anandi.faber@protem.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc5MDkxMDkyP3NvdXJjZT1ndW10cmVl&jid=1200417&xid=2579091092
15h
1
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Well known insurance company Pretoria is looking for a Commercial Broker for Sales to join their team. Starting date January 2024Requirements:- Proven experience as a Commercial Insurance Broker, with a strong sales track record.- Exceptional communication and negotiation skills.- Ability to work independently and as part of a team.- Strong analytical and problem-solving abilities.- A valid drivers license and access to a vehicle for client visits.- Relevant industry qualifications as per the FSCARE5Class of Business- Min 3 years Commercial Sales Experience Email detailed CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82Nzc5NTIzMzY/c291cmNlPWd1bXRyZWU=&jid=1735521&xid=677952336
15h
1
To assist with the Jobs Fund project finance administration function, analyzing processing inputs from the stakeholders in terms of the applicable guidelines, policies and regulations. This includes providing administrative support to the finance unit in respect of fund and project audits, internal control assessment, process improvements, site visits, due diligence reviews, financial verification of project documents and budget preparation for the Jobs Fund and its projects.
Financial Administration:
Collecting and verifying financial source documents As a backup to the administrator, assist in procurement processes for service providers & Prepare invoices Project financial reconciliations As a backup to the administrator, provide quality control of all documentation Ensure financial evidence records are compliant with Fund protocolsAs a backup to the administrator, provide a coordinating role during key activities such as learning events, key meetings. Verification of project financial records for accuracy and completeness.
Budget process
Assist with the compilation of the Jobs Fund’s drawdown budgets based on projections from projects Assist with resource requirements assessment as part of the operations budgeting process. Assist with verification of accuracy and completeness of financial projections and other supporting documentation for projects Assist with tracking project progress against subsequent financial contractual obligations within the portfolio of projects.
Performance analysis and reporting
Assist in the processing of information to determine project budgets for the financial yearAssist in compiling progress reports on the status of all project budgets.
Assist in checking accuracy and completeness of project budget submissions for approval by the Deputy Director General.Assist in on site financial evidence verification work for projects as required.
Project Audits and verification
Assist in the review of project audits and compilation of progress logs against outcomes of the audits.Support the JF and JFP team as they prepare for Project auditAssistance with internal control checks of the project portfolio in line with Jobs Fund GuidelinesAssist in the assessment of risks and internal controls by identifying areas of non-compliance; and assistance in evaluating manual and automated financial processes; identifying process weaknesses and inefficiencies and operational issues.Provide suggestions on improving internal controlsAssist in the verification of quarterly financial information for projects to ensure alignment with contracted project terms and milestonesAssists with the compilation of all financial evidence in preparation of the Fund’s Audits Assist in supporting external auditors and their information requirements as part of the Audit process.https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMjc0NjM5MzIzP3NvdXJjZT1ndW10cmVl&jid=375961&xid=3274639323
15h
1
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Qualifications and Experience required:
National Senior CertificateA National Diploma or Degree in Legal/ Risk management/ Compliance management/ Insurance/ General Business Management.Must be unemployed with no work experienceMust be a South African citizen
Knowledge, Skills, and Competencies required
Applied LearningBuilding Customer LoyaltyContributing to Team SuccessManaging Work (Includes Time Management)Initiating ActionStress ToleranceWilling to learnProject-wide perspectiveTeam player
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODA1MTk1Mzk4P3NvdXJjZT1ndW10cmVl&jid=1370722&xid=3805195398
15h
1
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We are currently seeking a candidate who meets the following requirements: a LLB degree or a closely related degree, a postgraduate qualification in compliance risk management, over 8 years of experience in the long-term insurance sector, with a minimum of 5 years in a Regulatory Compliance Risk Management role. This position is based in Pretoria.
Duties
Offer legal guidance and advice.Provide support to the Compliance division.Lead strategy sessions.Contribute to policy development.Formulate compliance risk management plans.Create compliance monitoring plans.Participate in training activities.Resolve non-compliance issues.Prepare reports comprehensively.Engage with stakeholders, including EXCO.Prioritize risk management and cost reduction.
Candidate must have a strong background in compliance monitoring.
Other Requirements
Must have a clear ITC/Credit record.Must have a clean criminal history.Must demonstrate a strong track record; reference checks will be conducted upfront.
We are actively looking for an individual who meets these criteria and can effectively fulfill these duties.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODEwNDIwODU3P3NvdXJjZT1ndW10cmVl&jid=1748017&xid=2810420857
15h
1
If you have gained 2-3 years of Outbound Call Centre experience, within short term insurance and have a RE 5 certificate or will be writing it soon (dependent on DOFA date).
There is a role towards Kosmosdal, with a well known short term insurance client. Basic and uncapped commission.
First 2 months will consist of training.
Looking for Top Performers - would need 6 months payslips to show your commission earnings.
Reference checks will be conducted upfront.
Must have great negotiation skills, great telephone etiquette, customer orientated.
We are only looking for serious applicants.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS83Njc1NTYyMzM/c291cmNlPWd1bXRyZWU=&jid=1696237&xid=767556233
15h
1
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Identify fraud trends and continuously develop process improvements and mitigation controls to support the Group Business. Proactively engage with key stakeholders both internally and externally to gather intelligence and create and develop relationships with key organisations.
Responsibilities of the Role:
Successfully lead a team of Investigation Officers by providing quality regulatory technical expertise, case direction and excellent operational management to ensure assurance procedures, file and document reviews etc.Maintains an overview of all cases within the team to provide expert technical guidance and case direction and ensure the work is always of high quality and that there is a consistent, timely approach taken with each case.Responsible and accountable for high-quality and timely case progression within the team.Provides regular case updates/reviews to senior managers and key stakeholders, especially in relation to high profile and sensitive matters.Positively and proactively contributes as part of the Investigation leadership team in implementing changes and improvements as appropriate.Ensure that reports and documentation are produced to the highest standards, which will stand up to the scrutiny of the Section 91 Tribunal and Courts - supporting and coaching Investigation Officers as required.Effectively manage and motivates the team/individuals by providing clear communication, robustly managing performance/providing timely constructive feedback (regular reviews) and supporting/coaching individuals to improve and fully engage in their own development and learning.Work collaboratively across the organization and demonstrate a positive and proactive approach to achieving organisational objectives, including providing expertise and taking responsibility for leading on projects and priorities.Investigations are outcomes-focussed, timely and a risk-based approach is developed and executed for each investigationInterpret policy and decisions to stakeholders for effective communicationRepresent the company at various forums and interact with other stakeholdersIdentify and report falsified claims to the Legal Operations for recovery purposesIdentify fraud trends by analysing data and industry alertsIdentify suspicious activity and work with appropriate teams to investigate and thwart the activityProvide statistical data on losses on a regular basisDevelop processes and procedures to prevent or minimise claims fraud lossesEnsure Service Level Agreement and turnaround times of external serviceproviders and internal investigators are adhered to Identify key risk indicators and establish mitigating controlsEnsure that expenditure is incurred within the limits of the sanctioned budgetEnsure that new r...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTYyMDc0MzMxP3NvdXJjZT1ndW10cmVl&jid=1422200&xid=2962074331
15h
1
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Qualifications and Experience required
People living with disabilities are encouraged to apply.National Senior CertificateProcess Engineering Diploma.Lean Six Sigma certificate.Must be unemployed.Must be a South African citizen
Knowledge, Skills, and Competencies required
Applied LearningBuilding Customer LoyaltyContributing to Team SuccessManaging Work (Includes Time Management)Initiating ActionStress ToleranceWilling to learnProject-wide perspectiveTeam player
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDkyNTQ1ODg4P3NvdXJjZT1ndW10cmVl&jid=1370721&xid=3092545888
15h
1
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JOB PURPOSE
Assists in planning and implementing pursuit of strategic opportunities forBusiness Insurance, by cultivating client relationships or other commercialrelationships and identifying new markets for Business Insurance products orservices.
RESPONSIBILITIES
Business DevelopmentCustomer Relationship Development / ProspectingCustomer Needs ClarificationSell Customer PropositionsSales Opportunities CreationCustomer Relationship Management / Account ManagementCustomer Relationship Management (CRM) DataOperational CompliancePersonal Capability Building
BEHAVIORAL COMPETENCIES
Customer FocusDrives ResultsCommunicates EffectivelyInterpersonal SavvyManages ComplexityPersuadesCollaboratesBeing Resilient
SKILLS
Customer-Focused ApproachUnderstands Customer NeedsBuilds RapportVerbal CommunicationPolicy and proceduresCommercial AcumenNegotiates TacticallyCloses EffectivelyKnows the Buying InfluencesManages Customer IndifferenceStrengthens Customer ConnectionsEffectively Presents Solutions
EDUCATION
General EducationMatric/SAQA Accredited Equivalent (Essential)Full FAIS accreditation (150 credits) (Essential)RE 5 (Essential)RE 1 (Advantageous)
EXPERIENCE
General Experience
3-6 years industry and commercial experience
Please note that by submitting your personal information to Deka Minas you free-willingly issue the business consent to make use of such data for the specific purpose of securing you either permanent or temporary employment. Our business makes use of a POPIA compliant database and you have the right to access, right to correction and right to deletion of your personal information
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80Mjc5Mjc2MTY4P3NvdXJjZT1ndW10cmVl&jid=1695447&xid=4279276168
15h
1
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We are looking for an IT Intern with a minimum of Bachelor’s degree in Computer Science or Bachelor of Information Technology and with a higher pass marks for my client who is based in Parktown.
Requirements
Matric (from 65% average)Bachelor’s degree in Computer Science or Bachelor of Information Technology from a reputable University.
Knowledge, Skills, and Competencies required:
Applied LearningBuilding Customer LoyaltyContributing to Team SuccessManaging Work (Includes Time Management)Initiating ActionStress ToleranceWilling to learnProject wide perspectiveTeam player
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNTc0MjcwNDc5P3NvdXJjZT1ndW10cmVl&jid=1411202&xid=2574270479
15h
1
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To provide financial accounting services to the finance business unitKEY PERFORMANCE AREASWhat do you have to be able to do to achieve the desired results of your job?Include management and leadership responsibilities for work team leadersBudget management and Reporting• Prepare the monthly management accounts with budget variances for the variousdepartments• Analyse management accounts before submitting to departments• Ensure explanations for budget variances are received within timelines• Analyse actual achievements against budget and investigate significant variances.• Responsible for loading budgets onto Syspro• Check requisitions for available budget before processing and resolve problems withrelevant departments• Propose journals as and when necessary• Assisting with the preparation of the annual financial statements, includingbudget/actual/ENE template for National Treasury• Responsible for all General Ledger and other identified cost account reconciliations• Assist with the AG queries during the audit process and manage the audit year end file• Perform ad hoc duties as and when required• Process all approved budget transfersLegislative compliance• Ensure compliance with relevant legislation, i.e. PFMA, Treasury Regulations, FICA,etc.• Knowledge of GRAP, Treasury Regulations, PFMA, would be an advantagePerform ad hoc duties as and when required
EDUCATION, SKILLS AND EXPERIENCE• B.Comm• B.Comm accounting (Hons) would be an advantage• Three or more years relevant experience in an accountant’s role• Articles will be an added advantage• Attention to detail• Intermediate to advanced experience in MS Office, especially Excel• Working knowledge of Syspro and Caseware would be an advantage• Reliable and punctual• Confidence and decisiveness• Report writing skills would an advantage• Good communication skillsBEHAVIOURAL COMPETENCIES• Customer Service: Follows through, when asked, on customer inquiries, requests andcomplaints, keeps customers up-to-date about progress of projects• Flexibility: Applies rules flexibly: Changes his/her perception, ideas or alters normalprocedures to fit a specific situation to get a job done and/or meet company goals• Organizational Commitment: Respects the way things are done in an organisation anddoes what is expected• Teamwork: Genuinely values others input and expertise• Concern for order & quality: Double-checks the accuracy of information or work• Achievement Orientation: Keeps track of and measures outcome against standard ofexcellence not imposed by others• Initiative: Recognises and reacts to present opportunities
WORKING CONDITIONSMay be required to work long hours when necessary.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODA3MzkyNDA/c291cmNlPWd1bXRyZWU=&jid=1191753&xid=280739240
15h
1
If you have a RE 5, COB - personal lines, 12 CPD points, Matric, valid DOFA date, clear criminal record, clear ITC (Credit), 6 months proof of income of showing you earner proper commission, available to start a new job on 25 August 2023, then hit APPLY button!!!!
Our short term insurance client is looking for qualified and experienced short term insurance Outbound Sales Agents with 2 - 3 years Outbound Sales experience in a call centre to join their team!!!!
Must be used to marathon days, hitting target every month, overcoming objections from clients, excellent communication, professional, quality orientated, self motivated.
Must be results driven, resilient, energetic, able to liaise with all different levels of clients.
If you are seriously interested, please send me your updated CV, copy of ID, Matric, RE 5, COB, CPD, 2 contacts to call for reference checks, 6 months payslips of bank statements to show you earned proper commission consecutively.
Uncapped performance based commission
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMDkyMTA5OTY/c291cmNlPWd1bXRyZWU=&jid=1679717&xid=309210996
15h
1
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Responsible for implementing customer retention programmes and initiatives to increase loyalty and retain business.
Duties:
Ensure sales targets that measure outputs and outcomes that relate to customer experience are met.Enforce retention process end to end as per Standard Operating Procedures.Ensure proper capacity planning (Work Force Management) for the Retentions team to deliver on the KPAs.Submit weekly and monthly retention reporting as and when needed.Drive up-selling to existing for purpose of business growth and sustainability.Offer downgrade of products to retain customers.Liaise with collections team to ensure the resolution of queries on VAPS for successful payment of premiums.Ensure that daily debits have run.Build positive working relationships with customers for repeat businesses.Effectively manage complex retention queries.Ensure payment schedules go out to the various brokers/schemes.Contribute to the development of new strategies for customer retention activities.Gather information from existing customers about customer service and customer complaints.Develop retention campaigns and initiatives based on customer feedback, to drive customer retention.Manage and influence Lapse ratio reduction.Manage the day-to-day activities of the Retentions Agents, including scheduling and the evaluation of work for adherence to standards and ways of work.Perform customer negotiations to renew contracts and retain business and reach a fair conclusion from both business and customer perspective.Work with the Sales team in implementing sales promotion activities.Deliver product presentations and demonstrations to customers.
Qualifications and Experience:
NQF Level 7: Bachelors degree in Sales, Customer Service, or related field / National DiplomaRE5.5 - 7 years retentions/ collections within insurance industry (Essential).2 - 3 years Sales experience (Essential).Ability to liaise effectively with stakeholders on all levelsAbility to multitask.Experience in sales, customer retention or customer service, ideally with up-selling and cross-selling within in the insurance sector.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yNzY3NTM0NTE1P3NvdXJjZT1ndW10cmVl&jid=1305812&xid=2767534515
15h
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