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Results for guest house manager jobs in "guest house manager jobs" in Western Cape in Western Cape
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As the Hospitality Manager, you are responsible for orchestrating an unparalleled hospitality experience for our guests at every touchpoint within our establishment. Your primary focus will be on enhancing service standards, increasing sales, and optimizing operational efficiency within the tasting rooms. This pivotal role involves leading a team to ensure that every aspect of guest interaction aligns with the quality and essence that defines our brand.Candidate requirements:Prior experience in luxury hospitality management.Must have a proven track record of driving sales, managing budgets, and achieving business objectives.Exceptional leadership abilities to inspire and guide teams effectively.Decisive decision-making skills to navigate diverse operational scenarios.Ability to thrive under pressure and maintain composure during peak periods.Strong planning and organizational skills for efficient resource allocation.Excellent communication and interpersonal skills.Hospitality Management Responsibilities:Supervise floor managers to uphold high service standards among staff members.Collaborate with the Reservations and Sales Administrator to organize various functions such as tastings, meetings, staff events, and marketing activities.Conduct regular training sessions to ensure a consistently high level of service in the Tasting Room and across all guest interactions.Manage the end-to-end customer experience on the estate, exceeding guest expectations and creating memorable experiences.Uphold exceptional customer service standards and resolve any guest issues or complaints professionally and efficiently.Develop and implement comprehensive training programs to foster staff development and continuous improvement.Foster a culture of innovation and excellence within the hospitality team.Build and maintain strong relationships with key stakeholders, including suppliers and partners, to enhance the overall guest experience.Monitor industry trends, competitor activities, and guest feedback to stay ahead in the market and continuously improve offerings.Collaborate with other departments to ensure seamless operations and enhance overall guest satisfaction.Lead by example, demonstrating professionalism, integrity, and a passion for hospitality excellence.Administrative Duties:Oversee the opening and closing procedures for all Tasting Rooms and stores, ensuring compliance with operational standards.Manage front-of-house staff, including rostering, overtime approvals, disciplinary actions, and recruitment.Handle online reviews and customer complaints professionally, addressing issues promptly and implementing corrective measures as needed.Continuously evaluate services and offerings, devising improvement plans to enhance
https://www.jobplacements.com/Jobs/H/Hospitality-Manager-1193749-Job-Search-06-11-2025-00-00-00-AM.asp?sid=gumtree
2d
Job Placements
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Front-of-House (FOH) Manager Position Summary:We are seeking a dynamic and customer-focused Front-of-House Manager to lead our guest-facing operations. This individual will be responsible for delivering exceptional customer service, managing the FOH team, and ensuring a smooth, welcoming experience for all guests. The ideal candidate is a confident leader with strong communication skills, a keen eye for detail, and a passion for hospitality.Key Responsibilities:Supervise all front-of-house operations, including host/hostess, wait staff, bartenders, and receptionEnsure outstanding customer service standards are met and exceededManage staff scheduling, shift planning, and daily briefingsRecruit, train, and coach FOH team members to deliver professional and friendly serviceResolve customer concerns or complaints in a timely and professional mannerMaintain cleanliness, ambiance, and presentation standards of the venueCollaborate with the kitchen and back-of-house team to ensure seamless serviceMonitor and manage reservations, guest flow, and seating efficiencyTrack and analyze FOH performance metrics (e.g., guest satisfaction, wait times, staff efficiency)Ensure compliance with health and safety regulations and company policiesQualifications:3+ years of experience in a front-of-house supervisory or management role in hospitality or food serviceExcellent interpersonal, communication, and conflict resolution skillsStrong organizational and multitasking abilitiesProven leadership and team management experienceAbility to work flexible hours, including evenings, weekends, and holidaysCertification in hospitality or customer service management is a plusWhat We Offer:Competitive salaryA vibrant, inclusive, and team-oriented work environment To Apply:
https://www.jobplacements.com/Jobs/F/Front-of-House-FOH-Manager-1189058-Job-Search-05-27-2025-02-00-14-AM.asp?sid=gumtree
18d
Job Placements
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We are now accepting applications for a Sous Chef someone who will assist the with the on the floor managing and control of our culinary areas within the F&B department, including Food Production, Food Service, Catering Event Planning and Back of House. You will also have to provide a unique 5* product offering in all Hotel outlets and Restaurants in line with changing guest dining trends through continuous product development whilst maintaining cost effective food production standards and operational efficiencies. The ideal candidate will have good interpersonal skills, can comfortably and engagingly communicate with colleagues, superiors and guests. The position requires that the candidate have a 3 year Chefs Diploma through an internationally recognised institution with at least 6 years experience in culinary of which 3 years as an Sous Chef in a 5* hotel or resort environment. Previous banqueting experience as well as computer literacy on MS Office are essential; working knowledge on SAP and financial management awareness will be an advantage. Duties include, but are not limited to: Keep abreast of trends in the culinary industry;Develop and analyse recipes to assign prices to menu items, based on food, labour cost, and overhead costs;Design special product offerings to maximize usage of stock and to make use of slow moving stock;Coordinate planning, budgeting, or purchasing for all the food operations within establishments to ensure efficient operation;Monitoring and controlling resources and assist in overseeing the spending of money;Providing guidance and direction to subordinates, including training, coaching, mentoring, setting and monitoring performance standards and discipline;Ensure that SHEQ & FCS requirements for each kitchen division are met.We are looking for candidates who are prepared to work weekends, Public holiday and shifts, and who are fit and able to carry out the normal responsibilities attached to this role.If you believe you have suitable experience and qualifications, please apply online. Application Process:Closing date:16 June 2025 How to apply:
https://www.jobplacements.com/Jobs/S/Sous-Chef-1193043-Job-Search-06-09-2025-04-28-25-AM.asp?sid=gumtree
5d
Job Placements
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Chef, Butler, guest related management.
25d
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Duties: Responsible for FOH duties and ensuring excellent guest relationsResponsible for helping the restaurant meet service, sales, and profit objectivesSupervising and directing associates in daily work activitiesEnsuring proper training of employeesMaintaining good customer and public relationsEnsuring that guests have a positive and memorable experience each and every time they visitEnsuring proper compliance with cash control procedures, and performs related accounting and administrative reports as requiredManage Daily Operations and POS functionsCheck Inventory, order FOH SuppliesInspect open & close restaurant in accordance with daily checklistsEnforce Company Policies and Procedures with Cash handling & reconciliation Requirements: Grade 12At least 2 - 3 years experience in a guest facing FOH positionAbility to multitask, and change priorities constantly as needed in a fast-paced environmentSelf-motivated with a high degree of integrity, honesty and ethics; Self-starter, flexible, and able to work independentlyExceptional organizational skillsGood communication skills for dealing with diverse staff
https://www.jobplacements.com/Jobs/R/Restaurant-Front-of-House-Manager-1187705-Job-Search-05-21-2025-10-01-40-AM.asp?sid=gumtree
23d
Job Placements
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REQUIREMENTSMinimum of three years work experience in a corporate environmentExcellent computer proficiencyStrong analytical and problem-solving skillsExcellent interpersonal and customer service skillsAbility to function well in a high-paced, and at times stressful environmentAn independent worker who can exercise discretion and good judgmentExcellent organization skill, attention to detail, written and verbal communication skills DUTIESWelcoming guests with professionalism and personalityHandling calls, emails, and general inquiriesManaging office supplies and consumablesMaintain a database of company legal documentation and other legal activitiesProvide support for the legal teamSupport and perform research on legal topicsAssist general counsel on corporate governance mattersAssist in legal projects to improve efficiency and transparency within the department and internal clientsAssists with special projects as assignedAssist with drafting legal agreements, assist with execution of agreements Salary: R negotiable dependent on experience Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
https://www.jobplacements.com/Jobs/C/Corporate-Front-of-House--Office-Assistant-1187795-Job-Search-05-21-2025-10-38-28-AM.asp?sid=gumtree
23d
Job Placements
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OperationsDevelop and build guest relationships, promptly respond to guest needsMaintain efficient Check in proceduresTo ensure effective liaison between Reservations and Front office Staff, as well as other departmentsEnsure that accounts are balanced dailyEnsure effective and accurate check out facilitiesEnsure company policy is maintained withing the housekeeping department.Maintain exclusivity procedures of the hotelCarry out systematic checks of all Front of House and guestsReporting faults to maintenance and follow upRepairs to be actioned without delay 100% facilitiesEnsure maximum security in all areas under your controlConduct monthly asset countsUnderstand your kitchen and restaurant Man PlansManage daily cash-ups to avoid riskEnsure your service is of a high qualityNo variations from the agreed standards of food presentation from the Food ConsultantEnsure cleanliness of restaurants/bars/public areasMonitor daily variance reports and action shortagesMonitor void reports and manageUnderstand the ownership roles and levels of responsibility in your teamThe custodians list should be regularly updated and evaluatedUpdate your Aesthetics and Facilities files monthlyEnsure Asset list is updated and signed off monthly and updated in your Facilities fileRegularly check procedures for luggage storage and key controlProcedures, Standard office procedures and luggage procedures.Maintain Uniform standards in all departmentsImplementation of Company Standard Operating procedures, and ensure it is maintained.To carry out, or ensure that regular on the job training is conducted to maintain standardsMonthly and weekly rosters and follow up on-time attendanceProgressive discipline where applicableConsiders impact on businessDemonstrates a sincerely positive attitude toward getting things doneUnderstands and addresses group objectivesDevelops solutions that improve organisational performanceFinancialInitiatives to increase revenueDebtors control no open accountsTravel Platform Management manage commission structureSign all front desk and housekeeping purchase ordersAchieve targeted Food and Beverage CostsSign off income statement monthlyHuman ResourcesManage your staff through their HR files know where they live, who is the street committees, hobbies, and passions.Maintain staff filesWork in conjunction with HR to ensure the most effective appointments.Hold regular performance appraisals with all staff, identifying areas for development and training needs, and ensuring th
https://www.jobplacements.com/Jobs/H/Hotel-Manager-1176901-Job-Search-05-16-2025-00-00-00-AM.asp?sid=gumtree
1mo
Job Placements
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EXCLUSIVE SOLE MANDATE Nestled between beautifully completed homes lies a rare and final opportunity to secure the last NORTH FACING vacant plot with building package (PLOT & PLAN) included in this exclusive estate.If you value privacy, mountain views, and the peaceful rhythm of surrounding farmlands and nearby golf course, this is the canvas for your dream home. And we’re not just offering land — we’re offering a partnership:We designed you an easy-going, kick-off-your-shoes, pour-a-glass-of-wine kind of living. Think high ceilings, natural light, and open spaces where life flows effortlessly @ +- 230 sqm. Features to fall in love with:• Open-plan living area with vaulted ceilings that scream space and style.• Designer kitchen with granite countertops and an eat-in counter where breakfast somehow tastes better.• Three dreamy bedrooms and two modern bathrooms, including:• A bathroom complete with shower and an actual bath — for bubble baths, quiet time, or just hiding from your kids and en-suite bathroom with shower, basin & toiletOh yes. A generous stoep perfect for morning coffee, sundowners, or just gazing longingly at the mountain views like you’re in a lifestyle magazine. Want to enclose it for winter? Totally doable. Stay warm, block the wind, and keep the cozy vibes going year-round.There’s room for a manageable garden – just enough to keep your green thumb satisfied without becoming a full-time job. Plus, there’s ample visitor parking (because your guests shouldnt have to fight for curb space).Compared to others on the street, this ones got the edge. More space, more thought, more style.So… why settle for someone else’s idea of a home, when you can build yours?* Plot price R1 595 000 (plan of your choice included)* No transfer duty when you buy the plot — a major saving.* Choose your own finishes — every detail tailored to your taste.* Trusted builders familiar with the estate’s architectural guidelines — already proven on-site.* Estimated completion: End of this year* All inclusiveThis is more than just a plot with a plan – it’s a ready-to-go lifestyle opportunity in a scenic, serene setting.Contact us today to arrange a viewing and explore the possibilities.Property Reference #: 1294673Agent Details:Jean-Andre du ToitRawson Properties Robertson26, Voortrekker Avenue, Robertson, Robertson, Western Cape
23d
Rawson Properties Robertson
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