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About Us:
X-Global Express Global is a reputable immigration and visa and business consultancy firm dedicated to helping individuals and organizations navigate global mobility challenges. With a strong track record of successful cases, we provide comprehensive support in visa applications,, and permanent residency processing.
Job Summary:
We are seeking a knowledgeable and customer-focused Visa and Immigration Consultant to join our team. The ideal candidate will be trained in handling various types of visa applications, administrative emails, local and international correspondence related to available markets.
Key Responsibilities:
Provide accurate and up-to-date immigration advice to clients.
Assess clients’ eligibility and guide them through the visa process.
Perform general administrative duties such as data entry, filing, scanning, and managing correspondence.
Answer phone calls and respond to emails professionally.
Schedule appointments and manage calendars.
Maintain office supplies and handle procurement.
Assist in the preparation of reports, presentations, and documents.
Ensure a clean and organized office environment.
Greet and assist clients or visitors as needed.
Book and submit a visa application at a VAC (Visa Application Centre)
Prepare and review documents required for visa applications.
Liaise with government agencies and immigration authorities.
Maintain client records and case documentation.
Keep abreast of changes in immigration laws and policies.
Deliver excellent customer service and maintain client confidentiality.
Manage office supplies inventory and place orders as necessary
Organize and maintain filing systems (physical and digital)
Coordinate meetings, appointments, and travel arrangements
Respond to emails and phone inquiries professionally and promptly
Maintain office cleanliness and liaise with service providers
Prepare reports, memos, and correspondence
Assist in onboarding new staff and managing employee records
Qualifications
Matric/High school diploma or equivalent (required)
Proven experience as an immigration consultant or similar role.
Knowledge of visa processes for one or more countries.
Strong communication and interpersonal skills.
Attention to detail and strong organizational abilities.
Preferred Skills:
Proven experience as an office administrator or similar role
Strong organizational and time management skills
Excellent written and verbal communication skills
Proficiency in MS Office (Word, Excel, Outlook)
Ability to work independently and as part of a team
Attention to detail and problem-solving skills
Proficient in drafting professional, clear, and concise emails tailored to internal and external audiences
Strong written communication skills, particularly in professional email writing
How to Apply:
Please send your resume and a brief cover letter to with the subject line “Application for Immigration Consultant and admin to recruitment@x-globalexpress.co.za
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