Tourism Jobs in Phoenix

Sales Manager – Luxury Travel & Tourism

We are seeking an experienced and dynamic Sales Manager to join a leading luxury travel and tourism company. This role is pivotal in shaping our travel offerings, driving revenue, and leading a high-performing sales team.

Key Responsibilities:

Sales Performance & Team Leadership

• Lead, mentor, and motivate a team of sales consultants to achieve revenue targets.
• Monitor performance metrics and evaluate team and individual achievements.
• Identify growth opportunities and implement personal development plans.
• Develop and oversee strategic sales initiatives, including preferred supplier agreements.
• Drive sales through coaching, motivation, and continuous feedback.

Client Experience & Compliance

• Ensure the delivery of exceptional customer service across all sales touchpoints.
• Supervise client interactions, response times, and communication quality.
• Oversee the booking process, from initial inquiry to post-travel feedback.
• Act as the first level in resolving client and supplier service issues.

Collaboration & Reporting

• Work closely with the Product Team to manage educational requirements and site inspections.
• Collaborate with Marketing for content creation, lead distribution, and promotional campaigns.
• Prepare and present weekly and monthly performance reports to senior leadership.
• Organize and lead regular sales meetings, providing insights and data-driven recommendations.

Operational & Administrative Management

• Manage team schedules, including leave cycles and shift planning.
• Oversee administrative processes such as deposits, supplier payments, and ad-hoc reporting.
• Maintain best practices, updating and documenting sales processes as needed.

Requirements:

• National Senior Certificate (Matric) & Diploma in Travel and Tourism.
• Minimum 5 years’ experience in Sales Management within the travel and tourism industry.
• Proven leadership and team management skills.
• Strong client-centric approach with excellent relationship-building abilities.
• Results-driven with analytical and strategic thinking skills.
• High level of written and verbal communication skills.

Preferred (Advantageous) Skills:

• Degree in Travel and Tourism.
• Experience with Salesforce or other CRM software.
• Proficiency in Google Suite.
• Budget management experience.

Benefits:

• Competitive remuneration package, including a p
  
  https://www.executiveplacements.com/Jobs/S/Sales-Manager-SafariLodgeLuxury-Travel-1189451-Job-Search-05-28-2025-02-00-15-AM.asp?sid=gumtree

FIT Consultant / Junior Travel Consultant (entry level)

ROLE :

To organize travel arrangements from start to finish. Checking availability, booking services, working closely with the Production Consultant, liaising with clients

REQUIRED MINIMUM QUALIFICATION:

Some experience within the tourism industry

REQUIRED COMPETENCIES

• An understanding of word, excel and basic computer network systems
• Strong computer literacy
• Attention to detail and organised
• Ability to work under pressure
• Team player – working with others independently to attain both individual and team objectives
• Effective written communications skills / Good spelling and grammar skills
• Numeracy
• Time management skills
• Ability to multitask
• Resourceful attitude
• Tourplan advantageous

Our client is seeking a hands-on, guest-focused Villa Manager to oversee and elevate the luxury experience at their stunning estate in Stellenbosch. You will be the heartbeat of the villa, ensuring every guest has a seamless, unforgettable stay, from beautifully prepared meals to top-tier service and memorable events.

Key Responsibilities:

• Guest Experience: Welcome and host high-profile guests, ensure their needs are met, and manage their stay from arrival to departure.
• Events & Kitchen: Plan and coordinate events; manage kitchen operations; work with chefs; coordinate intimate dinners or special events.
• Administration & Budgets: Oversee inventory, track expenses, manage wine sales, and compile budgets.
• Team Management: Lead a small team of housekeepers, groundskeepers, and security staff, creating a culture of excellence.
• Compliance & Maintenance: Ensure the villa meets health and safety standards, schedule maintenance, and manage estate infrastructure.
• Brand Ambassador: Represent the brand during guest interactions.

Requirements:

• Proven experience in hospitality, luxury property, or villa management
• Confident in managing kitchen logistics, event planning, budgeting, and staff supervision
• Able to maintain high standards of guest service, cleanliness, and operational excellence
• Comfortable working weekends, holidays, and irregular hours based on guest schedules
• Excellent communication skills, attention to detail, and a proactive attitude
• Strong administrative skills and familiarity with food safety standards

What you'll get:

• Work in a prestigious estate offering a unique and immersive guest experience
• Be a core part of a tight-knit, passionate team
• Opportunities to grow in luxury hospitality and estate management

What You'll Do:

• Be the first point of contact for adventure-seekers
• Engage and build real relationships with clients
• Guide customers from enquiry to trip completion
• Nurture leads with clever, value-packed communication
• Close sales and help fill our rafts with happy clients
• Organise and coordinate trips with local teams, ensuring seamless execution

What Weâ??re Looking For:

• 2+ years in a similar customer-facing or travel role
• A confident communicator who LOVES talking to people
• Sharp attention to detail, organised and reliable
• Proactive, self-driven, and eager to learn
• A master of email, Excel, and Word
• Fluent in English â?? written and spoken
• A big personality with a love for life and a sense of humour

Bonus Points For:

• Knowledge of adventure travel or rafting tours
• Experience using CRM software

What Youâ??ll Get:

• Competitive salary (R9,000 â?? R15,500/month)
• Benefits negotiable (medical aid, pension fund, travel allowance)
• The opportunity to be part of a passionate, fun, and close-knit team
• A job that never feels like "just a job"

Ready to help people check â??Orange River raftingâ? off their bucket list?

A recent professional profile photo is to accompany your application
EMPLOYMENT TYPE : Permanent
SECTOR : Travel Industry
BASIC SALARY : R9000.00 + Commission
START DATE : A.S.A.P / Immediate

REQUIREMENTS:

• Matric
• Proficiency in Microsoft Office Word and Excel
• Experience with Reservations Systems such as Amadeus (Non-Negotiable)
• Minimum 1 year experience in the Travel Industry
• Experience with face-to-face client interactions

DUTIES:

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries tailored to individual travel preferences
• Provide expert advice on various travel destinations
• Maximize sales opportunities to drive business growth

HOURS:

• Monday to Friday: 08:30 17:00
• Roster / Shift Work

This is a conservation-focused luxury travel company creating unforgettable journeys across Africa, committed to sustainability and guest experiences. The ideal candidate is a detail-oriented travel professional with 45 years of inbound industry experience, strong regional knowledge, and expertise in systems like TourPlan and WETU.

Candidate requirements:

• Matric
• Tertiary qualification in Travel
• 4-5 years with Senior experience in handling customer relationships and developing & promoting product and building journeys in the inbound travel industry.
• In-depth knowledge of Southern and East Africa
• Working knowledge of TourPlan and WETU or similar booking/operating system
• Excellent attention to detail
• Well-traveled will be an advantage (personal or educational)

This is a live-out role

A recent professional profile photo is to accompany your application

EMPLOYMENT TYPE  :         Permanent
SECTOR                        :         Leisure
START DATE                :         A.S.A.P
DUTIES:

• Build and maintain strong relationships with customers
• Design and sell customized travel itineraries
• Provide expert advice on destinations, visa requirements and travel insurance
• Upsell, cross sell and promote preferred suppliers
• Maintain accurate records and client details
• Manage customer complaints and queries
• Keep up-to-date with industry trends

REQUIREMENTS:

• Experience with:
  • Amadeus and live chat
  • Call centre
  • Travel industry
  • Sales
  • Customer service
• Passion for travel
• Excellent communication skills
• Work well under pressure
• Target driven

HOURS:

• While training: 08:30 - 17:00 (Mon - Fri)
• After training: 08:00 â?? 20:00 (Mon - Sun on rotational shift basis)

Are you a detail-driven Bookkeeper with a knack for keeping financials neat and tidy?

My client, a leader in educational and experiential travel brands providing transformative experiences, is on the lookout for a Bookkeeper to join their dynamic team! They're seeking someone with at least 5 years of relevant experience, who’s confident with Xero, and comfortable handling the day-to-day flow of financial admin and bookkeeping tasks.

This is a hands-on role—perfect for someone who thrives in a smaller team, enjoys owning their space, and can work independently without micromanagement. 

Want to work for a leading conservation-focused travel company offering luxury safari experiences across Africa? They specialize in creating meaningful connections with nature. The ideal candidate is a seasoned travel expert with strong regional knowledge, excellent client management skills, and proficiency in TourPlan and WETU.

Candidate Requirements:

• Grade 12 with mathematics
• A Tertiary certificate in Travel & Tourism/ hospitality is advantageous
• Must have at least 4-5 years experience in a senior position
• Must be confident in handling customer relationships and developing and promoting product and building journeys in the inbound travel industry
• Must have an in depth knowledge of Southern and East Africa
• Knowledge of Mozambique, Mauritius and Seychelles is highly advantageous
• Should be computer literate (Microsoft Office: Outlook, Teams, Excel and Word)
• Must have working knowledge of TourPlan and WETU or similar booking/ operating system
• Should have excellent attention to detail

Basic Duties:

• Secure, cost, and present journeys to Sales agents promptly, focusing on sales success and maximizing booking potential.
• Foster strong connections with Sales agents and suppliers, ensuring effective communication and service delivery to enhance partnerships and client satisfaction.
• Manage new requests from Sales agents, from initial quote to booking confirmation, ensuring accuracy and timely processing while maintaining booking integrity.
• Develop and nurture relationships with suppliers and AP partners, leveraging these connections to optimize booking outcomes and enhance client experiences.
• Oversee the maintenance of provisional bookings, ensuring all relevant documents, special offers, and correct details are accurately recorded and communicated.
• Stay updated on regional logistics, supplier knowledge, industry trends, and company policies, actively participating in training, trade shows, and familiarization trips for ongoing professional development.

Responsibilities

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences, budgets, and needs
• Provide expert advice on travel destinations, including visas and travel insurance
• Maximize sales opportunities through upselling, cross-selling, and promoting the company's preferred partners
• Maintain accurate records and client details, using the company's operational systems
• Manage customer complaints and queries in an efficient and professional manner
• Keep up to date with industry trends

Requirements

• Minimum of 1 years' experience in a sales and target driven role
• Excellent communication skills, both written and verbal
• Strong sales and customer service skills
• Ability to work well under pressure and to tight deadlines
• Proficient in the use of reservation systems, such as Amadeus is advantageous
• Passion for travel and knowledge of popular travel destinations
• As this is retail travel, the ability to work weekends and public holidays (on a roster basis) is needed.
• We will be recruiting in line with our employment equity obligations

Benefits

• Working in a vibrant culture-centric company.
• Many learning and growth opportunities means this is a career, not just a job!
• Work hard, play hard mentality. We love celebrating successes together!