Security jobs in South Africa

RedCat Recruitment is seeking a trade tested SHEQ MANAGER for a well-established, growing concern, position based in the KwaZulu-Natal Midlands area.

JOB DESCRIPTION / REQUIREMENTS

Grade 12.

Valid drivers license / own reliable vehicle.

Post matric qualification will be advantageous.

SAMTRAC qualification or equivalent.

SHE incident investigation certificate.

Basic first aid training.

Fire prevention training.

Integrated management systems qualification and understanding of.

Professional organisation registration (SAIOSH/IOSH).

Competent computer skills (MS Office, Email / Internet). Other relevant packages an added advantage.

5yrs+ previous working experience in a SHEQ management position.

To lead, develop and maintain the company SHEQ management programmes and systems in written format and recording through face-to-face contact, communication and team briefing.

Support line management in delivering site SHEQ objectives and comply with mandatory legislative requirements.

Assess risks on an ongoing basis and to audit operations and machinery on a regular basis to ensure compliance.

Salary offered: To be discussed

PLEASE ONLY APPLY IF YOU HAVE THE RELEVANT EXPERIENCE / ONLY SUITABLE CANDIDATES WILL BE CONTACTED.

IMPORTANT

Customer Relationship Manager

Area: Roodepoort. Gauteng

Salary Package: Basic Salary: R25 000 (depending on experience) plus Medical Aid, Provident Fund, 13th Cheque, Performance Bonus

Overview: To manage 6 Client Relationship Coordinators who can work under pressure and be able to juggle many people/clients whilst working accurately. They will work in the Contact centre environment, and someone to keep up the energy and keep everyone positive/motivated as dealing with clients.

Duties:

• Oversee online platforms and monitor ticketing system
• Oversight of project schedules
• Ensure efficient resource utilisation
• Oversee online job cards
• Weekly and monthly client meetings
• Resolution of client concerns
• Management of team

Requirements:

• Minimum 5 Years relevant experience
• 2 Years Managerial experience
• Client Service Experience
• Contact Centre Experience will be beneficial
• Project Management Experience will be beneficial
• Attention to detail
• Able to coordinate

• Grade 12
• Security Grade A (Essential)
• PSIRA Registered (Essential)
• 1+ year management experience
• 1+ year experience as a manager in a Control room/call centre environment (compulsory)
• Valid drivers license
• Fluent in English and Afrikaans
• Willing to work overtime
• Must reside in Centurion area
• Must have reliable transport
• Knowledge of Listener software compulsory
• MS. Office (Word, Outlook, Excel)

• Good interpersonal and relationship management skills
• Well-developed value system specifically as it refers to ethics, integrity, trust, and confidentiality
• Good and clear communication skills
• Ability to prioritize work and urgent matters
• Ability to function independently and to take responsibility and initiative
• Extensive knowledge of Excel, Outlook and Word.
• Must be able to work under pressure
• Must have good problem-solving skills
• Punctual
• Disciplined
• Patience
• Attentiveness
• Assertiveness
• Sound leadership skills with the capability to motivate and develop staff
• Planning and Organizing
• Attention to detail
• Team Player willing to go the extra mile when needed

• Effectively manage all equipment in the control room
• Effectively manage control room personnel
• Effectively handle client complaints
• Administration for example leave forms, rosters, etc.
• Assist with training of control room personnel
• Assist with the recruitment of control room personnel

Manage the operations at the counter whilst providing an efficient and professional service to clients of the company. Act as a second in charge filling in with the functions of the Branch Manager as and when required.

Responsibilities:

• Ensure that there are enough staff at the counter, by means of an effective scheduling and staff rotation schedule, especially for when staff are absent.
• Ensure that your counter staff are meeting target and motivate them to meet the target.
• Partner with the Branch Technical Advisors to up skill sales staff on identified product knowledge weaknesses and discuss any necessary training needs with Branch Manager.
• Ensure that incoming calls are answered promptly by staff.
• Assist employees to strive towards service excellence in their dealings with customers.
• Ensure housekeeping is conducted at the counter and maintained at all times.
• Ensure that each aspect of operations at the counter is kept at a professional level: tidiness, displays, staff dress code, stock.
• Help to maintain optimum stock levels to meet standard usage requirements. Report problems and discrepancies to Branch Manager and or the Branch Stores Supervisor/Manager.
• Operate the cash till as and when required.
• Ensure that sufficient product brochures are always available and brochure stand is maintained on a regular basis.
• Ensure all orders are processed timeously for delivery or collection.
• Provide support and closely work with the Branch Manager to maximize the effectiveness of the branch and its operations.
• Perform general supportive administration as required by the branch.
• Continue developing capabilities in sales and customer relations.
• Develop supervisory and management skills.
• Ensure a consistent standard of excellence and professionalism in all interaction with people; be they company customers, suppliers or colleagues.

Counter Sales Role

• Your role as Counter Sales continues and you are still required to meet your monthly sales target.
• Ensure that customers at our trade counter are to be served quickly, efficiently and in a professional manner
• Ensure their queries are answered and all tasks are completed to the satisfaction of the customer.
• When requested, technical advice must be given in a proficient and knowledgeable manner, whether by you or the technical support you refer.
• Ensure all related administrative work and payments submitted are correct.
• Adhere to all procedures and systems regarding payments and account clearances etc before any goods are handed over.
• Strive to increase our sales figures through sourcing new customers and maintaining strong relationships with existing customers.
• You are also required to assist management in sending out promotional literature and newsletters
  
  https://www.jobplacements.com/Jobs/C/Counter-Manager-1191095-Job-Search-06-03-2025-02-00-15-AM.asp?sid=gumtree

Provide an efficient and professional customer service to clients of the company, and help ensure the company successfully meets its goals and objectives.

Responsibilities:

• Ensure sales targets are met
• Develop in depth knowledge of products sold by the company
• Build customer base (source new long term customers)
• Serve all counter customers efficiently and professionally
• Adhere to company procedures for internal sales functions (K8 credit applications)
• You play an important role as guardian of the company’s image and reputation and as such you are required to ensure your presentation aligns with this image.
• Maintain the company’s desired level of confidentiality in respect of all aspects of your job, while ensuring utmost integrity and honesty in all interactions with your colleagues, management and the company’s customers and suppliers.
• Due to the nature of the company's business, the position in the company may be redefined from time to time, as may be your responsibilities.
• You may be required by management to assist in other areas of the business from time to time and in cases of emergency/urgency.

Counter Sales

• Customers at our trade counter are to be served quickly, efficiently and in a professional manner.
• You have a sales target that you are required to meet every month.
• On request, offer proficient technical advice, whether by you or the technical support person you refer.
• Your duty always is to ensure customers’ queries are answered and that all tasks are completed to the satisfaction of the customer.
• Ensure payments submitted by customers are correct as well as all administrative work.
• Adhere to all procedures and systems regarding account clearances etc. before any goods are handed over to customers.
• Offer additional products and specials after receiving the order, and offer alternate products when the exact product is not in stock.
• Commit to mastering your knowledge of the applications, features and benefits of the main products viz. cctv, access control, gate automation, electric fencing and alarm systems.

Source new customers and maintain existing ones

• Strive to increase company sales figures through sourcing new customers and maintaining strong relationships with existing customers.
• You are also required to assist management in sending out promotional literature and newsletters to the appropriate clientele.
• Advise management immediately if discounting becomes necessary, if negative feedback is received regarding our service, quality or pricing, or if customers repeatedly request an item not yet part of our product range.

Telephonic Sales

• Telephonic communication must be handled in a friendly, and business like manner
• Provide cus
  
  https://www.jobplacements.com/Jobs/I/Internal-Sales-Consultant-1191099-Job-Search-06-03-2025-02-00-15-AM.asp?sid=gumtree

Role Responsibility:

• New sales hunter
• Effective management of sales and marketing> Sales of manned guarding
• Identification of potential new business opportunities through consultation and cooperation with operational team, planned prospecting, hotly following up on leads, cold calling, and own network / database of contacts.
• Arrange and conduct meetings with new and existing business prospects, in conjunction with operational team with a view to tailor creating integrated solutions to compliment manned guarding teams best suited to the client
• Conduct / arrange site surveys to identify risks and develop appropriate solutions to meet client needs (guarding and assistance from the security tech team)
• Prepare and submit sales proposals / tenders to prospective clients.
• Prepare and conduct sales presentations (advanced MS PowerPoint and MS Excel essential)
• Effective performance of Sales and Marketing administrative functions
• Co-ordinate public relations activities, company sponsored events, and the control and distribution of corporate gifts and branded items
• Daily, weekly, and monthly reporting on regional Sales and Marketing activities
• Preparation and submission of monthly report to Management
• Reports to include accurate information on new and lost business, organic growth etc.
• Keep abreast and advise management of sales activities, competitors, and client needs.

SKILLS / REQUIREMENTS:

• Grade 12 or equivalent qualification
• Sales / marketing qualification advantageous
• Minimum of 3 yrs. guarding sales and security sales experience
• Minimum 5 years B2B sales experience
• Proven track record in business development and success
• Excellent computer literacy, including MS Excel, MS Word, MS PowerPoint (Microsoft Office)
• Relevant knowledge and experience in the selling of manned guarding and technical solutions
• Excellent communication and customer satisfaction skills
• Good telephone etiquette
• Strong leadership, time management, initiative skills and administration skills
• Must be target driven and well presented
• Own vehicle & drivers license
• Clean disciplinary, credit and criminal record
• Proven track record of delivering strategy and meeting / exceeding targets

Package: Depending on experience and track record TCTC, tools of the trade and excellent commission

Should you not have received a response to your application within two weeks of submitting your CV, please consider your application unsuccessful. Your CV will be kept on file for any further suitable positions.