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DivisionCape CadoganBusiness UnitManagementMinimum experienceNot ApplicableCompany primary industryHospitalityJob functional areaManagementJob DescriptionThis is more than a job title. It’s a calling for someone who brings not only proven leadership but also depth, grace, and a genuine love for hospitality. We’re looking for a General Manager with character, intuition, and charisma — someone who has already mastered the art of big-brand luxury but now longs for something warmer, and more soulful. A space where hospitality is not scripted, but lived. Where attention to detail isn’t about ticking boxes, but creating moments that matter.This boutique hotel and its award-winning fine dining restaurant in Cape Town offer just that: a place where you can lead a high-performing team, shape an unforgettable guest experience, and be part of a community that values heart as much as head. You’ll be the visible anchor of the property — hosting guests with natural warmth, working shoulder-to-shoulder with your team, and guiding the business with both wisdom and a lightness of touch.If youre someone who finds joy in greeting returning guests by name, who knows how to create magic in the everyday, and if you’re looking for a lifestyle fit for the next chapter in your career and life, we’d love to meet you. KEY RESPONSIBILITIESStrategic & Operational Leadership· Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the groups vision and goals.· Align operational goals with brand positioning, guest experience targets, and financial objectives.· Lead cross-functional coordination between hotel and restaurant operations.· Maintain and communicate the goodwill of the brand through site inspections, hosting journalists, and engaging with the market.· Act as the primary liaison between the support office and the hotel and restaurant, ensuring effective communication and alignment of goals and strategies.Guest Experience, Innovation & Brand Standards· Lead the guest experience from pre-arrival to post-departure, ensuring seamless luxury service across guest touchpoints.· Monitor guest feedback channels and personally manage key complaints, using feedback as a learning opportunity.· Maintain brand-aligned design, ambiance, and experiential offerings.· Benchmark against industry trends and competitor offerings to maintain innovative service standards.· Take a proactive, visible role in guest hosting to build relationships and ensure a personalized experience throughout the guest journey.Financial Management & Procurement· Develop, manage, and report on property-level budgets and forecasts.· Control costs, optimise profitability, and manage P&L for both entities.· Support procurement negotiations to achieve favourable property and group-level agreements.· https://www.jobplacements.com/Jobs/H/Hotel-Manager-1194059-Job-Search-06-12-2025-02-00-13-AM.asp?sid=gumtree

4min

Job Placements

Bo-Kaap

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Were looking for a General Manager with character, intuition, and charisma someone who has already mastered the art of big-brand luxury but now longs for something warmer and more soulful. A space where hospitality is not scripted, but lived. Where attention to detail isnt about ticking boxes, but creating moments that matter. This boutique hotel and its award-winning fine dining restaurant in Cape Town offer just that: a place where you can lead a high-performing team, shape an unforgettable guest experience, and be part of a community that values heart as much as head. REQUIRED SKILLS AND EXPERIENCE;Diploma or Degree in Hospitality Management or Business AdministrationMinimum 10 - 15 years of hospitality experience, with 5+ in senior leadershipProven track record in luxury boutique hotels and/or fine dining environmentsDeep understanding of Cape Towns tourism and culinary marketFamiliarity with PMS, POS, and revenue management systemsValid drivers license and ability to work flexible hours, including weekendsStrategic thinking with hands-on operational abilityStrong financial literacy and commercial acumenGuest-centric mindset with luxury service orientationLeadership, motivation, and people development skillsCalm and solution-driven under pressureExcellent verbal and written communicationHigh emotional intelligence and stakeholder engagement capabilityResponsibilities;Strategic & Operational LeadershipDevelop and execute annual business plans for the hotel and restaurant ensuring alignment with the groups vision and goals.Align operational goals with brand positioning, guest experience targets, and financial objectives.Lead cross-functional coordination between hotel and restaurant operations.Maintain and communicate the goodwill of the brand through site inspections, hosting journalists, and engaging with the market.Act as the primary liaison between the support office and the hotel and restaurant, ensuring effective communication and alignment of goals and strategies.Guest Experience, Innovation & Brand StandardsLead the guest experience from pre-arrival to post-departure, ensuring seamless luxury service across guest touchpoints.Monitor guest feedback channels and personally manage key complaints, using feedback as a learning opportunity.Maintain brand-aligned design, ambiance, and experiential offerings.Benchmark against industry trends and competitor offerings to maintain innovative service standards.Take a proactive, visible role in guest hosting to build relationships and ensure a personalized experience throughout the guest journey.Financial Management & Procurementhttps://www.executiveplacements.com/Jobs/G/General-Manager-1193933-Job-Search-06-11-2025-10-09-44-AM.asp?sid=gumtree

4min

Executive Placements

Bo-Kaap

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The main purpose of the Duty Manager is to manage and control the daily operations at La Residence. To ensure that the standards of the Royal Portfolio are met in order to contribute to the purpose of the company – To give our guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESProvide a warm and professional welcome to guests upon arrival.Ensure smooth and efficient check-in and check-out processes.Offer personalised concierge services and anticipate guest needs.Guide site inspections and escort guests around the property.Build and maintain strong relationships with guestsConduct regular room inspections for cleanliness and readiness.Coordinate with housekeeping for timely room readiness and turn-down services.Communicate guest movements to housekeeping.Address any maintenance issues promptlyOversee breakfast, lunch, afternoon tea, and dinner services.Ensure the restaurant runs smoothly during all service periods.Maintain knowledge of the F&B services and industry trends.Ensure staff are punctual and dressed according to TRP uniform standards.Check set up and tables before serviceMaintain cleanliness and setup of all guest areas. Monitor health and safety standards throughout the hotel.Ensure decisions prioritise company interests and guest/staff safetyReview and manage daily reports (occupancy, guest feedback, maintenance).Update and manage guest profiles.Support Senior Duty Manager in policy implementation.Assist in setting and achieving short and long-term operational goals.Participate in and manage specific projects to enhance guest experience.Assist and support the Rooms Division and Food & Beverage Department.Act as Senior Manager and point of contact in the absence of General Managers.REQUIREMENTS & QUALIFICATIONS5 years’ Experience in a luxury 5* establishment (Required)3 years’ Room Division Experience (Preferred)3 years’ Food & Beverage Experience (Preferred)3 years’ Housekeeping Experience (Preferred)5 years’ Hotel Management Experience (Required)Diploma in Hospitality (Required)Strong English verbal and written communication skillsInternational Language (Advantageous)Systems - Micros (POS), Opera (PMS), Microsoft OfficeMust live locally and be familiar with the restaurants, wine farms and venues in and around Franschhoek. It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of https://www.jobplacements.com/Jobs/D/Duty-Manager--La-Residence-1192782-Job-Search-06-07-2025-02-00-14-AM.asp?sid=gumtree

Job Placements

Franschhoek

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The Receptionist at Malewane Lodge needs to demonstrate the highest level of courteous and efficient service, to ensure guests feel welcome and that their needs will be attended to at all times during their stay. MAIN DUTIES & RESPONSIBILITIES To embody and live The Royal Portfolio’s Purpose & Values and to instill this within the culture of Malewane Lodge.Provide guests with information about local attractions, facilities, services and activities.Arrange events, excursions, transportation etc. upon request from our guests.To ensure that all standards and procedures are fully known and followed.Stay current and up to date with all hotel services as well as daily VIP requests and special events.Welcoming all Guests upon arrival; Engaging with them throughout their stay.Dealing with Guest queries and arranging assistance where necessary.Constant monitoring of Opera and Guest profiling and ensure our team are updating required information: nationalities, address, remarks, preferences, etc.Ensuring day-to-day Guest services such as wake-up calls, room service etc.; all handled timeously and accurately.Answer and screen all incoming calls and deal with individual requests, messages and queries from Guests.Manage radio communication and keep all departments up to date with Guest movements.Assist with ad hoc duties as requested by colleagues and Management if within reason and person’s capabilities.REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSCandidates with a Diploma in Hospitality Management will be given preference2+ years’ experience in Guest Relations / Guests Service experience in a 5* lodge environmentA strong grasp of operational systems (Micros POS and Opera) and computer literacy in Microsoft Excel, Word, PowerPoint and OutlookStrong organizational skills and ability to multitaskPresentable and well groomedAbility to work long hours, day and night, including weekends and holidaysAbility to work accurately under pressureExceptional verbal and written communication skills in English are essential; additional languages are a plusExceptional attention to detail, hardworking and a passion for people and hospitalityA passion to learn, teach and drive improvement in employeesInternational experience in a similar environment and travel experience will be advantageousOwn transport a plus Must be able to live on siteIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.It is a requirement of the Thornybush Nature Reserve is tha https://www.jobplacements.com/Jobs/R/Receptionist--Malewane-Lodge-1192783-Job-Search-06-07-2025-02-00-14-AM.asp?sid=gumtree

Job Placements

Hoedspruit

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"live in hotel jobs" in South Africa

live in hotel jobs in South Africa (46 results)

Results for live in hotel jobs in "live in hotel jobs" in South Africa in South Africa