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URGENT
About Us:
At My Debt Hero, we are committed to delivering outstanding customer service and support. Our mission is to ensure that every client has a positive experience with our products and services. We are currently seeking a highly skilled and motivated Senior Customer Support Agent to join our dynamic team. This role is essential in managing customer queries and complaints efficiently while maintaining a high standard of customer satisfaction.
Job Overview:
As a Senior Customer Support Agent, you will be responsible for handling customer inquiries and complaints with precision and care. Your extensive knowledge of customer support processes and ticketing software will enable you to resolve issues quickly and accurately. You will play a key role in achieving daily goals and targets while fostering an environment that prioritizes exceptional customer service.
Key Responsibilities:
Efficiently manage and resolve customer queries and complaints through various channels (phone, email, chat, etc.).
Utilize ticketing software to track, prioritize, and resolve customer issues promptly and accurately.
Maintain a high customer satisfaction score by providing exceptional service and support.
Collaborate with team members to share best practices and improve overall service delivery.
Analyze customer feedback and provide insights to management for continuous improvement.
Meet and exceed daily goals and performance metrics related to response times, resolution rates, and customer satisfaction.
Train and mentor junior customer support staff, sharing your expertise and knowledge to enhance team performance.
Qualifications:
Minimum of 3 years of experience in a customer support role, preferably in a fast-paced environment.
Extensive knowledge of customer support processes and best practices.
Proficiency in using ticketing software and CRM systems.
Strong problem-solving skills and the ability to handle customer complaints effectively.
Excellent communication and interpersonal skills, with a focus on empathy and customer satisfaction.
A proactive mindset with a strong drive to achieve daily goals and targets.
Ability to work well under pressure and adapt to changing priorities.
What We Offer:
Competitive salary with performance-based incentives.
Comprehensive training and opportunities for professional development.
A collaborative and supportive work environment.
Potential for career advancement within the company.
How to Apply:
If you are a driven and experienced customer support professional with a passion for helping clients and achieving targets, we want to hear from you! Please send your CV to careers@mydebthero.co.za.
Join My Debt Hero and play a crucial role in delivering exceptional customer experiences while advancing your career in a rewarding environment!
Paarl
URGENT
FlexiCare Estate Manager
Location: Gauteng JHB & PTA
Position: Permanent
Reports to: Operations Manager
Salary: R16, 000 – R18, 000 Dependent on Industry Experience
Application via Email: HR@Thecaretakers.co.za
Description:
Our company based in JHB is looking for a FlexiCare Mobile Estate manager with the relevant experience in the sectional title field as well as the HOA & trustee field. The successful candidate will be responsible for all day-to-day operations in running no less than 10 Residential estates remotely and industrial office parks.
A professional person, well presented and able to effectively deal with CRM and new business development and Key accounts will be preferential.
Brief overview of expected duties:
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Day to Day management of site operations.
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Manage tenant move in & move out.
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Managing compliance of buildings (Fire, Insurance, Gas, Safety)
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Detailed Graph & Excell reporting on a weekly basis.
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Inspecting projects and cleanliness of sites.
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General administration duties.
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Managing projects undertaken on sites.
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Preventative maintenance planning & reporting
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Managing SLA KPI’s.
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Water, Electricity meter readings.
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Managing Tenants, enforcing rules.
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Dealing with 24hr emergencies on site (Restaurants)
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Dealing with Trustee requests & partaking in meetings.
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Meeting with clients on request, during & after business hours.
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Staff management.
Minimum Requirements:
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Diploma or similar qualifications.
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Advanced Microsoft package Excel Word Email PowerPoint. (Will be tested)
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At least 5 years + in a similar position taking care of estates & complexes.
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Own reliable transport required.
Specific Candidate Attributes:
• Ability to work under extreme pressure.
• Pro-active and innovative.
• Ability to work independently.
• Excellent planning and organisational skills.
Ensure to Email your ID, Drivers Lic, CV & Latest Payslip to HR@Thecaretakers.co.za with the subject heading “Flexi 2025 CV “ making sure all the mentioned documentation is listed in your email, incomplete documentation will result in CV being excluded in process.
Edenvale
Umhlanga accounting firm specialised in servicing medical and healthcare professionals seeks a young energetic bookkeeper/trainee accountant.
Your job functions will be as follows:
- Bookkeeping to trial balance
- Processing for VAT returns
- Year-end journals
- Assisting in compiling audit files
- Schedules and reconciliations
- Admin and filing management
- Assisting the Accountants
Your working hours will be from 8:00am to 5:00pm, starting package from R9 000.00 – R13 000.00 per month CTC (depending on existing qualifications/experience). The position comes with pension fund benefits, travel allowance, medical aid contributions and the possibility of an accounting bursary.
In order for your application to be considered, please email a CLEAR picture of yourself or include a picture of yourself in your CV. < No picture WILL result in an unsuccessful application >. Applicant must be between the ages of 18 – 35. Accounting firm is located in Umhlanga opposite Gateway.
Email: umhlangafirm@gmail.com
If you don’t get feedback within two week, consider your application unsuccessful.
Umhlanga
URGENT
Job Title: Senior Outbound Sales Specialist
Location: Paarl
Employment Type: Full-Time
About Us:
At Hero Holdings, we are a dynamic and rapidly growing organization that thrives on innovation and excellence. Our mission is to provide top-notch solutions to our clients while fostering an environment where our team members can achieve their career aspirations. We believe that success is a journey, and we are looking for passionate individuals who want to pave their way to greatness!
The Role:
Are you a sales powerhouse who lives and breathes sales? Do you possess the unwavering confidence and drive to succeed? If you are looking to take your career to the next level and make a significant impact, we want you to join our team as a Senior Outbound Sales Specialist!
Key Responsibilities:
Build and maintain strong relationships with prospects and clients to understand their needs and provide tailored solutions.
Conduct thorough market research to stay ahead of industry trends and identify new sales opportunities.
Collaborate with the sales team to refine sales strategies and achieve team goals.
Meet and exceed monthly sales targets and KPIs while maintaining a high level of customer satisfaction.
Mentor and support junior sales team members, sharing your expertise and best practices.
What We’re Looking For:
Proven experience in outbound sales, preferably in the financial wellness sector.
Unmatched confidence and a relentless drive to succeed in a competitive environment.
Exceptional communication and interpersonal skills, with the ability to engage and influence decision-makers.
A results-oriented mindset with a strong focus on achieving and exceeding sales targets.
Ability to work independently and as part of a collaborative team.
A passion for continuous learning and personal growth in the sales field.
Why Join Us?
Competitive salary with unlimited earning potential through commissions and bonuses.
Ongoing training and professional development opportunities to help you advance your career.
A vibrant and supportive company culture that values hard work, innovation, and teamwork.
Opportunities for career advancement and personal growth within the organization.
Ready to Make Your Mark?
If you are a high-energy, ambitious individual with a passion for sales and a desire to achieve financial success, we want to hear from you! Join Hero Holdings and take the next step in your sales career.
Apply Now! Send your resume and a cover letter outlining your sales achievements and why you would be a perfect fit for this role to careers@heroholdings.co.za
Hero Holdings is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Paarl
We require a driver with a PDP licence for the transport of dangerous goods. We deliver LPG to domestic homes in the southern suburbs of Cape Town. Experience is necessary. Please send your CV to jeremy@gasappliance.co.za
Claremont & Newlands
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1
My client is looking for Customer Service to work from home
Requirements
1-year unbroken service in an International Industry or
1 year in a Financial Insurance Industry or
Strong customer service experience / Retail
Must have Grade 12
Must be SA Born citizen
Must be credit and crim clear
Must have worked in Customer Service Environment before
Must have active fibre line or area must be fibre ready
Training can be up to 12 weeks (paid training)
Working hours between 3 pm and 6 am (9-hour shift)
Must be available immediately
Offering
Salary R6500+5% towards provident fund+ R764 towards medical aid + R600 fibre contribution (only kicks in after they work from home)
Incentives are paid to top performers
Transport provided only drop off
Additional Info:0 to 1 yearsSalary: RR6500 to R7100Job Reference #: 758001883
1mo
ABC Worldwide
1
Brief Job description
provide superior airline reservation services to customersDuties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Requirements
Skills & Knowledge
Native/ Advanced level Dutch & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutions
Work hours
8.5 – 9 hour shifts per day on rotationShifts to be rostered from Mondays to Sundays including local and market public holidaysOperational hours: 09h00 – 21h15Work from home or work at offices (located in V&A Waterfront, Cape Town)Work from home requires own Fibre fixed line internet connection & UPS solution at own costTraining: 4 – 6 weeksProbation period: 4 months
Salary and Benefits
Permanent, Full-time employmentMarket-related salaryWork from home or at officesPaid TrainingBenefits:
Employee assistance programmeHealth insurance benefitProvident fund
Additional Info:0 to 5 yearsSalary: RNegotiableJob Reference #: 803643647
1mo
ABC Worldwide
3
1
Brief Job description
provide superior airline reservation services to customersDuties include handling inquiries relating to ticket fares, flight schedules, bookings, connecting flights, airline policies, departure and arrival times and international airport requirements.
Requirements
Skills & Knowledge
Native/ Advanced level Greek & English Language SkillsMatric (Grade 12 or Equivalent qualification)Computer literacy at intermediate levelNo criminal recordExperience in Customer Services / Call Centre / travel and tourism sector advantageousDemonstrated ability to resolve customer complaints and offer alternative solutions
Work hours
8.5 – 9 hour shifts per day on rotationShifts to be rostered from Mondays to Sundays including local and market public holidaysOperational hours: 09h00 – 21h15Work from home or work at offices (located in V&A Waterfront, Cape Town)Work from home requires own Fibre fixed line internet connection & UPS solution at own costTraining: 4 – 6 weeksProbation period: 4 months
Salary and Benefits
Permanent, Full-time employmentMarket-related salaryWork from home or at officesPaid TrainingBenefits:
Employee assistance programmeHealth insurance benefitProvident fund
Additional Info:0 to 5 yearsSalary: RNegotiableJob Reference #: 766391691
1mo
ABC Worldwide
1
Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in German & English languagesWork on airline reservations systems & handle voice calls in English & German – may include some written correspondenceFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in German language: Verbal & Written skills essential (Advanced level may be considered)Minimum education level equivalent to high school completion (Matric / NQF 4)Located in South AfricaPermanent residence permit / South African ID holders onlyExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Full-time, permanent contract: 40 hours per week at 8,5 hours shifts per dayOperational hours for account: Monday to Sundays 08h00 – 21h00 (shifts will be adjusted in line with daylight saving). Employees will be rostered on rotational shifts to cover these operational hours. Note it includes weekend work.Training: 4 weeks (Fully Paid)Probation period: 4 monthsBenefits:
~ Employee assistance programme
~ Health insurance benefit
~ Membership to Provident Fund (forms part of CTC package)
Work from home / Work from officeRemote work may be considered – If work from home, employee must ensure:
~ Fibre internet connection or fixed stable ADSL line required at own cost. Must be a fixed line internet. No wireless connections accepted.
~ UPS Solution required during load shedding (inverters available for purchase via client or own solution accepted).
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)Additional Info:2 to 4 yearsSalary: RNegotiableJob Reference #: 317364605
1mo
ABC Worldwide
1
1
Remote Customer Service Rep (UK Market) – Cat Lovers Only!Salary: R12,600 per monthBonus: Up to R2,000 monthly performance bonusLocation: Work From Home (Cape Town and Gauteng)Requirements: You must own a cat | Reliable fibre internet (min 25/25mb) and UPS for load shedding coverage | Quiet Home OfficeWe’re on the hunt for three passionate, cat-loving customer service stars to join our remote team. If youre someone who knows their kibble from their kibble+, and youre ready to support fellow cat parents across the UK, we want to hear from you.What You’ll Do:Help UK-based cat owners via phone, email, live chat, and social mediaOffer tailored advice—from food plans to delivery queriesEnsure every cat and owner gets top-tier care and supportShare customer feedback to help us keep improvingWhat You Bring:Must be a cat parent (non-negotiable!)Empathy and top-notch communication skillsQuick thinking and tech-savvinessTyping speed of at least 40 WPMGrade 12 or equivalentPrevious customer service experience (e-commerce, retail, pet care, etc.)Reliable fibre internet (min 25/25mb) and UPS for load shedding coverageReliable working laptop or PCQuite working environmentWhy You’ll Love It Here:Fully remote, flexible workingComprehensive training and career growthSupportive, cat-crazy team cultureHealth and wellness benefitsDiscounts on fresh cat foodIf you’re passionate about helping people and their pets, and youre ready to make a difference from the comfort of home, apply now!
https://www.jobplacements.com/Jobs/C/Customer-Service-Representative-1185228-Job-Search-05-14-2025-02-00-15-AM.asp?sid=gumtree
19h
Job Placements
1
1
Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Greek & English languagesWork on airline reservations systems & handle voice calls, written correspondence and other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in Greek language: Verbal & Written skills essential (Advanced/Fluency level)Located in South AfricaPermanent residence permit / South African ID holders preferredVISA candidates will be considered for foreigners residing in South AfricaExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Work from Home
Client will provide laptopCandidate must have fibre / stable ADSL internet connectivity and cover internet costs
Full-time, permanent contract: 40 hours per week; 8 hour per day (Part-time employment may be considered – minimum of 20 hours per week)Working hours: Monday – Friday 08h00 – 19h00 including weekends (09h00 – 17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements.Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams / Zoom.Probation period: 4 months
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)Additional Info:2 to 4 yearsSalary: RNegotiableJob Reference #: 3083606710
1mo
ABC Worldwide
1
Brief CSSR Job description
Work for a prestigious airline brand on various work streamsAssistance to passengers with pre & post flight departure travel-related queries in customer relations department in Spanish & English languagesWork on airline reservations systems & handle voice calls, written correspondence and other multimedia channels dailyFully paid product and systems training providedDaily interactions with international passengers with queries and complimentsRequired to meet specific key performance indicators and meet expected client service levelsDemanding and time-sensitive call centre environment
Requirements
Native level fluency in Spanish language: Verbal & Written skills essential (Advanced/Fluency level)Located in South AfricaPermanent residence permit / South African ID holders preferredVISA candidates will be considered for foreigners residing in South AfricaExcellent Computer literacy & technical skillsNo criminal recordFlexibility to work shiftsPrevious customer service experience preferred
Employment terms and conditions
Work from Home
Client will provide laptopCandidate must have fibre / stable ADSL internet connectivity and cover internet costs
Full-time, permanent contract: 40 hours per week; 8 hour per day (Part-time employment may be considered – minimum of 20 hours per week)Working hours: Monday – Friday 08h00 – 19h00 including weekends (09h00 – 17h00). EU daylight savings will apply. Rotational weekends and shifts. *Shifts may be subject to change depending on client requirements.Training: 4 weeks (Fully Paid). Training will be conducted remotely via MS Teams / Zoom.Probation period: 4 months
To apply, please provide the following:
Updated CVCopy of ID/PR/VISA that permits you to workLanguage assessments will be carried out during screening by the recruiterProof of internet (for work from home applicants)Additional Info:2 to 4 yearsSalary: RNegotiableJob Reference #: 4127501010
1mo
ABC Worldwide
1
1
1
1
1
1
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