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URGENT
About Us:
At My Debt Hero, we are committed to delivering outstanding customer service and support. Our mission is to ensure that every client has a positive experience with our products and services. We are currently seeking a highly skilled and motivated Senior Customer Support Agent to join our dynamic team. This role is essential in managing customer queries and complaints efficiently while maintaining a high standard of customer satisfaction.
Job Overview:
As a Senior Customer Support Agent, you will be responsible for handling customer inquiries and complaints with precision and care. Your extensive knowledge of customer support processes and ticketing software will enable you to resolve issues quickly and accurately. You will play a key role in achieving daily goals and targets while fostering an environment that prioritizes exceptional customer service.
Key Responsibilities:
Efficiently manage and resolve customer queries and complaints through various channels (phone, email, chat, etc.).
Utilize ticketing software to track, prioritize, and resolve customer issues promptly and accurately.
Maintain a high customer satisfaction score by providing exceptional service and support.
Collaborate with team members to share best practices and improve overall service delivery.
Analyze customer feedback and provide insights to management for continuous improvement.
Meet and exceed daily goals and performance metrics related to response times, resolution rates, and customer satisfaction.
Train and mentor junior customer support staff, sharing your expertise and knowledge to enhance team performance.
Qualifications:
Minimum of 3 years of experience in a customer support role, preferably in a fast-paced environment.
Extensive knowledge of customer support processes and best practices.
Proficiency in using ticketing software and CRM systems.
Strong problem-solving skills and the ability to handle customer complaints effectively.
Excellent communication and interpersonal skills, with a focus on empathy and customer satisfaction.
A proactive mindset with a strong drive to achieve daily goals and targets.
Ability to work well under pressure and adapt to changing priorities.
What We Offer:
Competitive salary with performance-based incentives.
Comprehensive training and opportunities for professional development.
A collaborative and supportive work environment.
Potential for career advancement within the company.
How to Apply:
If you are a driven and experienced customer support professional with a passion for helping clients and achieving targets, we want to hear from you! Please send your CV to careers@mydebthero.co.za.
Join My Debt Hero and play a crucial role in delivering exceptional customer experiences while advancing your career in a rewarding environment!
Paarl
URGENT
Receptionist/ Girl Friday
Location: Gauteng Meadowdale
Position: Temp with permanent option
Reports to: Office Manager
Salary: R10000 CTC
Application via Email: HR@Thecaretakers.co.za
Applications close 25 May 2025
Description:
Our company based in Meadowdale is looking for a professional, well-spoken Receptionist/ Girl Friday that can handle all tasks related to reception duties, general filling, office stock and giving support to the Admin Department. Person must be young energetic and have a lot of self-confidence as dealing with clients will be part of your normal day to day duties.
Brief overview of expected duties:
· MS Office Advanced, Sending & Receiving Emails
a. Responding to clients via Email and Whatsapp groups
b. Processing Costings from Excell into quotes on quickbooks)
c. Capturing and allocation of payments on systems.
d. Excell, Word and Outlook a must.
· Specific task that needs to be done daily:
a. Answering of calls, emails, and texts.
b. Multiple WhatsApp groups that need to be monitored.
c. Responding and corresponding with staff, clients, and suppliers.
d. Taking instruction and executing instructions fluently and effortlessly from management.
e. Stock takes on various vehicles and warehouse.
f. Ordering stock, allocating stock.
Minimum Requirements:
· Diploma or similar in office administration.
· Previous Office experience – proven track record will be essential.
· At least 1 – 2 years’ experience in a similar position.
· Must always be professional and well presented.
· Own Reliable Transport to report to office.
· Clear Criminal Record and No Pending Cases.
Specific Candidate Attributes:
· Ability to work with strict deadlines.
· Can work under severe pressure.
· Ability to work independently.
Ensure to Email your ID, Drivers Lic, Certificate, CV & Latest Payslip to HR@Thecaretakers.co.za with the subject heading “2025 Receptionist CV “
Bedfordview
URGENT
We are a well known, leading furniture retail store based in Newcastle, KZN seeking a sales and shop assistant to sell bespoke, custom-made furniture and home décor.
You are a determined, reliable and eager to achieve sales person with experience in a sales environment. You will be required to achieve sales targets, achieve and exceed them.
We require:
· * Experience in retail sales (3-5 years minimum)
· * Hard working, determined team player able to set goals and achieve sales targets
· * Strong ability to work independently, with the flexibility to travel, visit and market to potential customers in and around the area
· * Work according to the roster as required, weekend shifts are a must for our team
· * Professional and polite
· * Strong focus on Customer service
·* Merchandising and store layout
·* Computer literate
· * Valid and licensed Code 8 driver
· * Contactable references
What we offer:
- A competitive basic salary per month.
- An attractive commission structure (On Target Earnings).
- The opportunity to represent a reputable company with a wide range of quality products.
- Comprehensive product training and ongoing support to ensure your success.
- Able to start immediately
We will conduct a criminal check and reference check with previous employers.
Should you not hear back from us within 7 days, your application will be deemed as unsuccessful.
Email CV to wendy@servilite.co.za
Amajuba - Newcastle
URGENT
FlexiCare Estate Manager
Location: Gauteng JHB & PTA
Position: Permanent
Reports to: Operations Manager
Salary: R16, 000 – R18, 000 Dependent on Industry Experience
Application via Email: HR@Thecaretakers.co.za
Description:
Our company based in JHB is looking for a FlexiCare Mobile Estate manager with the relevant experience in the sectional title field as well as the HOA & trustee field. The successful candidate will be responsible for all day-to-day operations in running no less than 10 Residential estates remotely and industrial office parks.
A professional person, well presented and able to effectively deal with CRM and new business development and Key accounts will be preferential.
Brief overview of expected duties:
•
Day to Day management of site operations.
•
Manage tenant move in & move out.
•
Managing compliance of buildings (Fire, Insurance, Gas, Safety)
•
Detailed Graph & Excell reporting on a weekly basis.
•
Inspecting projects and cleanliness of sites.
•
General administration duties.
•
Managing projects undertaken on sites.
•
Preventative maintenance planning & reporting
•
Managing SLA KPI’s.
•
Water, Electricity meter readings.
•
Managing Tenants, enforcing rules.
•
Dealing with 24hr emergencies on site (Restaurants)
•
Dealing with Trustee requests & partaking in meetings.
•
Meeting with clients on request, during & after business hours.
•
Staff management.
Minimum Requirements:
•
Diploma or similar qualifications.
•
Advanced Microsoft package Excel Word Email PowerPoint. (Will be tested)
•
At least 5 years + in a similar position taking care of estates & complexes.
•
Own reliable transport required.
Specific Candidate Attributes:
• Ability to work under extreme pressure.
• Pro-active and innovative.
• Ability to work independently.
• Excellent planning and organisational skills.
Ensure to Email your ID, Drivers Lic, CV & Latest Payslip to HR@Thecaretakers.co.za with the subject heading “Flexi 2025 CV “ making sure all the mentioned documentation is listed in your email, incomplete documentation will result in CV being excluded in process.
Edenvale
URGENT
Job Title: Senior Outbound Sales Specialist
Location: Paarl
Employment Type: Full-Time
About Us:
At Hero Holdings, we are a dynamic and rapidly growing organization that thrives on innovation and excellence. Our mission is to provide top-notch solutions to our clients while fostering an environment where our team members can achieve their career aspirations. We believe that success is a journey, and we are looking for passionate individuals who want to pave their way to greatness!
The Role:
Are you a sales powerhouse who lives and breathes sales? Do you possess the unwavering confidence and drive to succeed? If you are looking to take your career to the next level and make a significant impact, we want you to join our team as a Senior Outbound Sales Specialist!
Key Responsibilities:
Build and maintain strong relationships with prospects and clients to understand their needs and provide tailored solutions.
Conduct thorough market research to stay ahead of industry trends and identify new sales opportunities.
Collaborate with the sales team to refine sales strategies and achieve team goals.
Meet and exceed monthly sales targets and KPIs while maintaining a high level of customer satisfaction.
Mentor and support junior sales team members, sharing your expertise and best practices.
What We’re Looking For:
Proven experience in outbound sales, preferably in the financial wellness sector.
Unmatched confidence and a relentless drive to succeed in a competitive environment.
Exceptional communication and interpersonal skills, with the ability to engage and influence decision-makers.
A results-oriented mindset with a strong focus on achieving and exceeding sales targets.
Ability to work independently and as part of a collaborative team.
A passion for continuous learning and personal growth in the sales field.
Why Join Us?
Competitive salary with unlimited earning potential through commissions and bonuses.
Ongoing training and professional development opportunities to help you advance your career.
A vibrant and supportive company culture that values hard work, innovation, and teamwork.
Opportunities for career advancement and personal growth within the organization.
Ready to Make Your Mark?
If you are a high-energy, ambitious individual with a passion for sales and a desire to achieve financial success, we want to hear from you! Join Hero Holdings and take the next step in your sales career.
Apply Now! Send your resume and a cover letter outlining your sales achievements and why you would be a perfect fit for this role to careers@heroholdings.co.za
Hero Holdings is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Paarl
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The 39 Steps is Cape Town's most talent friendly casting agency. We provide talent and extras for Films and Commercials throughout South Africa.We are currently recruiting new faces for the 2025 film season and beyond. We are looking for all races and ages to work on upcoming movies, series and commercials.If you are interested in joining our team please send us a WhatsApp message on 0813561182 saying "EXTRA" and one of our staff members will guide you through the process OR give us a call on 0215562767 to book an appointment today.
Other
Our client is an industry leader in the debt review space, recognized as the top National Debt Review company for 2024 by their industry peers, after consistently ranking in the top 5 for the past five consecutive years. Their mission is to serve South African consumers struggling with debt, as they work with their clients to achieve financial freedom.
We are looking to appoint an energetic, detailed oriented and experienced Data Capturer with a proactive mindset to join their vibrant sales support team.
The criteria for the role includes:
- Minimum Matric or equivalent qualification.
- Good communication skills.
- Intermediate level proficiency in MS Office, specifically on Outlook, Word and Excel
- Above average Data capturing speed and accuracy
- Min 1 year plus experience as a data capturer in a corporate/office environment
- Exposure to capturing on the Finwise platform will be advantageous
- Fluent in English plus any other official language
- Excellent work ethic
- Flexibility to work shifts between 8am - 8pm
On offer is R5000 per month basic salary in line with market for similar roles, plus overtime. The position is available immediately. If you’re keen to interview for this exciting opportunity, please respond with a detailed CV to:
brandon@outsourcingsolutions.co.za
If you are not invited to interview within two weeks from applying, please accept that you were not shortlisted for the post.
Goodwood
HOUSE OF FAME est.1993 EXTRAS (BACKGROUND ARTIST) NEEDED FOR X2 INTERNATIONAL MOVIES & TV COMMERCIALSWe are an Casting Agency in Woodstock Cape Town since 1993we are currently working on X 2 International Movies and TV Commercials. - No experience needed.- All ages ( 3 years plus ) - All types of Characters - All shapes & sizes Please email or phone us for all the details. Email: reception@houseoffame.co.zaweb: www.houseoffame.co.za 021 4479459
Woodstock
Key Responsibilities:
Greet and assist clients in person, via phone, and email
Manage bookings, job cards, invoices, and service history records
Communicate between the workshop team and customers regarding job status
Process payments, quotations, and receipts accurately
Maintain a clean, professional, and organized front office area
Handle general admin duties, filing, stock monitoring, and basic reporting
Requirements:
Must have experience working in a mechanical workshop or similar environment
Must have working knowledge of Microsoft Excel and Pastel Accounting software
Excellent verbal and written communication skills
Strong organizational skills and attention to detail
Ability to multitask and work well under pressure
Own reliable transport
We Offer:
Supportive and respectful working environment
Opportunity to grow within the company
Training and development if needed
To apply, send your CV and a short cover letter to:Zee@mbops.co.za
⏳ Closing Date: 09 June 2025
Other
Results for guest house or lodge jobs in "guest house or lodge jobs" in Jobs in Western Cape in Western Cape
1
1
Job Title: Reservations and Admin CoordinatorLocation: George, Western CapeDepartment: Hospitality & AdministrationReports to: General Manager / Operations Manager Position Overview:We are seeking a dynamic and detail-oriented Reservations and Admin Coordinator to join our team in George, Western Cape. This role is pivotal in ensuring the smooth operation of both our hospitality division and our administrative office functions. The ideal candidate will be the first point of contact for guests and clients, handling all reservation-related communication, administrative processes, and supporting marketing initiatives. Key Responsibilities:Reservations & Guest Services:Respond promptly and professionally to reservation inquiries via phone, email, and booking platforms.Manage all bookings for guest houses and event spaces, including group reservations and long-term stays.Coordinate check-ins, check-outs, special guest requests, and liaise with on-site hospitality teams.Issue booking confirmations, invoices, and pre-arrival information to guests.Maintain accurate and up-to-date records of all reservations and occupancy reports.Use and manage Online Travel Agencies (OTAs) and Property Management Systems (PMS).Administrative Duties:Prepare and manage contracts, booking terms, and guest records in compliance with company standards.Manage invoicing, payments, supplier coordination, and expense tracking.Maintain an organized filing system (physical and digital) for all reservations and administrative records.Assist with internal communications and schedule management for the guest houses and office operations.Provide general administrative support to management as required.Marketing & Promotions:Assist in the implementation of promotional campaigns and special offers for the guest houses.Coordinate updates to OTA listings, social media, and other marketing platforms.Support the team with content creation and guest communication during promotions or events.Maintain a calendar of upcoming promotions, events, and peak seasons. Candidate Requirements:Location: Must be based in or willing to relocate to George, Western Cape.Experience: 2+ years in a reservations, front office, or administrative coordination role—preferably in hospitality or service industries.Technical Skills:Proficient in reservation and booking systems (e.g., NightsBridge, Cloudbeds, or similar).
https://www.jobplacements.com/Jobs/R/Reservations-and-Admin-Coordinator-1185621-Job-Search-05-15-2025-02-00-14-AM.asp?sid=gumtree
1d
Job Placements
1
Brief Job description
All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guestsWorking for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
Providing a memorable experience to all our guestsStock and staff Management and the ability to show leadership to the team to optimise and drive revenueMust have at least two years’ experience working in the hospitality trade with senior management experiencePassionate individual, who enjoy the challenges of the hospitality industrywant to grow with a team and continuously improve personal skillsAdditional Info:2 to 15 yearsSalary: RNegotiableJob Reference #: 2251168207
1mo
ABC Worldwide
1
Guest Relations
Meeting & Greeting of Guests & VisitorsCheck-in of Guest into accommodationsHosting guestsMaintaining standardsCoordination of all guest activities with relevant staffEnsure the highest standard of serviceMaintaining a productive & happy work environmentFollowing standard Operation Procedures
Food and Beverage
Efficient Breakfast, lunch & dinner table serviceWorking on the Point - of - sale systemInvoicing of GuestsAssisting with Weekly & Month - end stock takesFood & Beverage issuing and invoicingAssist in the ordering of supplies for Bar/RestaurantEnsure that all items are charged, and the Cafe?/Restaurant outlet is profitableAssist wedding planners & CoordinatorsOn the ground coordination of service providers
Housekeeping and Maintenance
General upkeep of facilitiesAssisting with housekeeping standards & hygiene in Guest accommodationAssist with room checksReporting any maintenance issues to the Maintenance Supervisor/GM
General Coordinating
Assist with conferences and special eventsAssist with weddings.Handling of special Guest requests and providing helpful info on activities offered by the company & in the surrounding area.Representing the company in a professional manner at all times.Providing the Guests with an unforgettable experience.Additional Info:2 to 3 yearsSalary: RR7000 to R9000Job Reference #: 2126598107
1mo
ABC Worldwide
1
The Reservations and Events Co-Ordinator will be responsible for managing all aspects of the accommodation and H?SEKI Restaurants reservations as well as Estate events, and bookings, ensuring a seamless and exceptional experience for our guests.Reservations:Managing all incoming emails, phone calls and messages;Be fully conversant with all rates and pricing;Ensure that all clients/guests and reservations are handled efficiently through effective office operating systems;Ensure that all reservations and event records are filed accurately and can be retrieved promptly;Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations;Provisionals to be managed correctly and ensure that expired reservations are released.Ensure all Special Attention Guests and dietary requests are dealt with accurately.Hoseki Reservations:Manage all reservations and proceed with follow up calls to confirm restaurant bookings.Estate Events:Finalise menus approved by the Head Chef and Restaurant /F&B Manager.Organize and manage in-house events and functions.Responsible for all pre-event correspondence and coordinationConduct site inspections with potential clients
https://www.jobplacements.com/Jobs/R/Reservations--Events-Coordinator-1183882-Job-Search-05-09-2025-02-00-15-AM.asp?sid=gumtree
7d
Job Placements
1
1
Key Responsibilities:Warmly welcome guests on arrival and ensure a seamless check-in and check-out process.Maintain a polished and professional front desk presence at all times.Handle guest requests and queries efficiently, courteously, and proactively.Manage room bookings and reservations using the hotels property management system.Maintain accurate guest records and billing information.Coordinate with concierge, housekeeping, and other departments to ensure guest satisfaction.Provide information about local attractions, hotel amenities, and services.Handle guest complaints or concerns with empathy and professionalism.Uphold the highest standards of confidentiality, discretion, and hospitality.Required Skills and Qualifications:Previous experience as a receptionist in hospitality industryWell spoken Good understanding of Excel, Word etc. Personal Attributes:Warm, welcoming, and service-oriented demeanor.Attention to detail with a strong commitment to excellence.Discreet and respectful of guest privacy.Dependable and punctual.Flexible to work shifts, including evenings, weekends, and public holidays.If you have a flair for hospitality, a sharp business acumen, and a heart for people wed love to meet you.Please send your CV to Nichael Clack:
https://www.jobplacements.com/Jobs/R/Receptionist-1184728-Job-Search-05-12-2025-10-34-42-AM.asp?sid=gumtree
3d
Job Placements
1
1
Duties: In the absence of Front Office manager take charge of the operations of Front office Department.Ensures guests have a smooth-running stay at the hotel.Act as the bridge between the front and the back office.Ensure that all guests experience a fantastic stay.Ensure company standards for Front Office and guest services are met.Greet and register guests.Welcomes guests and fosters customer loyalty through his/her friendly manner.Develops high quality relationships with guests throughout their stay.Handles any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.Oversee and supervises guests arrivals and departures with the Front office Manager and Duty managers.Provide high level of customer service and maintain a high profile in the day-to-day front office operations.Ensure that personalized service is offered to each and every guest. Requirements: Matric.Diploma in Hospitality Management and / or Diploma in Hotel or related field.Minimum 2 to 3 years work experience as Front Office Supervisor or Team LeaderExcellent written and verbal communication.Ability to manage several budgets.Ability to work in a fast-paced, high-stress environment.Attention to detail.Computer knowledge and experience in MS Office & PMS programs.
https://www.jobplacements.com/Jobs/F/Front-Office-Supervisor-1182876-Job-Search-05-06-2025-16-01-43-PM.asp?sid=gumtree
9d
Job Placements
1
The main purpose of the Duty Manager at The Silo Hotel is to manage and control the daily operations of the hotel. To ensure that the standards of The Royal Portfolio are met in order to contribute to the purpose of the company – To give our guests a complete experience and a perfect stay.MAIN DUTIES & RESPONSIBILITIESEnsure complete guest interaction and satisfaction.Be the point of contact for guests and anticipate and cater for their needs.Ensuring that guest and staff satisfaction is maintained through interdepartmental communication and liaison.Assisting and supporting the Rooms Division and Food & Beverage Department in managing the Operations of the hotel.In the absence of the General Managers, be the Senior Manager and point of contact at the hotel.Ensuring that all decisions are made with Companys interest first (communicating with the HOD of the relevant department) but with utmost importance ensuring the Safety of our guests and staff.Monitor health and safety throughout the hotel.Guide site inspections and guests around the property.Living, Breathing and Understanding the company’s purpose and values and ensure that the hotel is immersed in the TRP Culture.REQUIREMENTS & QUALIFICATIONS5 years’ Experience in a luxury 5* establishment (Required)3 years’ Room Division Experience (Preferred)3 years’ Food & Beverage Experience (Preferred)3 years’ Housekeeping Experience (Preferred)5 years’ Hotel Management Experience (Required)Diploma in Hospitality (Required)Strong English verbal and written communication skillsInternational Language (Preferred)Systems - Micros (POS), Opera (PMS), Microsoft OfficeIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff undergo a pre-employment polygraph test.
https://www.jobplacements.com/Jobs/D/Duty-Manager--The-Silo-Hotel-1186136-Job-Search-05-16-2025-02-00-17-AM.asp?sid=gumtree
24min
Job Placements
1
Key Responsibilities:Professionally and warmly welcome and host guests.
https://www.jobplacements.com/Jobs/G/Guesthouse-Assistant-Manager-1184249-Job-Search-05-09-2025-10-27-50-AM.asp?sid=gumtree
6d
Job Placements
1
1
The ideal candidate for a waiter position should embody professionalism, attentiveness, and a passion for hospitality. They should have excellent communication skills to engage with guests and provide a welcoming experience. A strong knowledge of food and beverages, particularly wine pairings, would be beneficial in guiding customers through the menu.Candidate Requirements:Strong knowledge of food and beverages, particularly wine pairings, would be beneficial.Greet and seat guests warmly, ensuring a welcoming atmosphere.Present menus and assist guests in selecting food and beverages.Serve food and drinks efficiently and professionally.Maintain cleanliness and organization of the dining area.Coordinate with kitchen staff to ensure timely service.Handle guest inquiries and resolve concerns effectively.Process payments accurately and provide receipts.Restock supplies and prepare the Eatery for the next service.Uphold health, safety, and hygiene standardsat all times.Assist with special events and group bookings when required.This is a live-out position
https://www.jobplacements.com/Jobs/W/Waiter-Eatery-1181643-Job-Search-05-01-2025-10-11-10-AM.asp?sid=gumtree
8d
Job Placements
1
Duties: Guest Experience Excellence: Deliver a refined yet warm service, ensuring every guest enjoys a world-class dining experience.Leadership & Team Development: Train, mentor, and inspire a high-performance team that anticipates guest needs and embodies the ethos.Operational Mastery: Oversee the smooth day-to-day running of the restaurant, maintaining impeccable service standards and efficiency.Beverage Integration: Work closely with the bar team to curate and enhance the beverage experience. Drive hospitality benchmarks, ensuring constant innovation in service and guest engagement.Financial and Stock Control: Responsible for daily cash-ups, staff rosters, wages, stock takes. Monitor key financial metrics, optimize service efficiency, and control costs while maximizing revenue.Requirements: Grade 12A formal qualificationProven experience as a Restaurant Manager in a high-end restaurant settingA natural leader with a passion for service, hospitality, and guest engagement.Understanding of Asian cuisineExceptional organizational and operational management skills.Lightspeed / Marketman experience or similar would be advantageousAbility to work under pressure, maintaining a calm, composed, and inspiring presence.Strong relationship building skills with guests, team members, and industry professionals.
https://www.jobplacements.com/Jobs/R/Restaurant-Manager-1182381-Job-Search-05-05-2025-16-01-45-PM.asp?sid=gumtree
10d
Job Placements
1
A prestigious destination for luxury, fine dining, and world-class wines, is seeking an exceptional Restaurant Manager to lead our renowned dining experience. This role is perfect for a passionate and detail-driven hospitality professional who thrives in refined, high-end environments and is dedicated to delivering seamless service, operational excellence, and unforgettable guest experiences.RESPONSIBILITIES: Coordinate daily operations of the full portfolioDeliver superior service and maximize guest satisfactionEngage efficiently and accurately to guests needs and complaintsWork alongside Sommelier compiling the wine & beverage list and recommending wine to guests. Ensure wine lists in rooms are updated.Staff recruitment & effective management (including rosters + overtime).Responsible for stock purchasing, managing stock budget, and flow and working according to the budgetEnsure compliance with sanitation and safety regulations.CANDIDATE REQUIREMENTS:Grade 12, preferably a tertiary qualification in Food Services Management/Hospitality4-5 years of previous Restaurant Manager experience in 5* or luxury establishmentsWine certification course or similar experience alignmentPrevious Gourmet Guide and Eat Out aligned fine dining experience preferentialExcellent interpersonal and communication skills, both written and verbalComfortable in dealing with very distinguished clienteleExcellent food and wine knowledgeExcellent ability to pay attention to detailHigh stress tolerance and ability to work under pressureExcellent planning and organizing skillsReliable, flexible, adaptable & self-disciplinedThis is a live-out role.ð??Location: Western Cape, Stellenbosch
https://www.jobplacements.com/Jobs/R/Restaurant-Manager-1186226-Job-Search-05-16-2025-04-11-00-AM.asp?sid=gumtree
24min
Job Placements
1
Reservations: Managing all incoming emails, phone calls and messages.Be fully conversant with all rates and pricing.Ensure that all clients / guests and reservations are handled efficiently through effective office operating systems.Ensure that all reservations and event records are filed accurately and can be retrieved promptly.Ensure that bookings for each day are checked prior to arrival for accuracy and confirmations.Provisionals to be managed correctly and ensure that expired reservations are released.Ensure all Special Attention Guests and dietary requests are dealt with accurately. Restaurant Reservations: Manage all reservations and proceed with follow up calls to confirm restaurant bookings. Estate Events: Finalise menus approved by the Head Chef and Restaurant / F&B Manager.Organize and manage in-house events and functions.Responsible for all pre-event correspondence and coordinationConduct site inspections with potential clients Requirements: Grade 12.A relevant tertiary qualification (Diploma or Degree)At least 3 years Events / Reservations experience in either Relais & Chateaux or 5* establishment.Experience working with Dineplan (or similar system).Excellent computer (MS Office packages) and administrative skills.Excellent ability to pay attention to detail.Stress tolerance & able to work under pressure.Excellent interpersonal and communication skills in English.Strong customer service orientation with excellent people skills.Excellent telephone etiquette.Planning & organizing skills.Able to work weekends and public holidays.Able to take responsibility and work independently.Honest, reliable and adaptable.Own reliable transport.Comfortable in dealing with very distinguished clientele.
https://www.jobplacements.com/Jobs/R/Reservations--Events-Coordinator-1184886-Job-Search-05-13-2025-04-01-41-AM.asp?sid=gumtree
3d
Job Placements
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