Jobs in Kenilworth

Hi, my name is Sandile Mnyanda. I'm a 27-year-old with a Diploma in IT and experience in software development, admin, logistics, and customer service. I'm urgently looking for any job—IT-related or general work—and I'm ready to start immediately.

I'm based in Pinetown, Durban, but open to relocating. I'm hardworking, quick to learn, and reliable. Please contact me if you know of any opportunities.

 063 350 0891
 sandile.mnyanda@gmail.com

Thank you!
Sandile Mnyanda

The Customer Support Service Representative will be responsible for the liaison/communication between our company and its current and potential clients.

The successful candidate must be capable of assuming ownership for effectively and timeously resolving clients’ issues, complaints and inquiries in the pursuit of ensuring and maintaining our high customer satisfaction levels.

The successful candidate will be required to ALWAYS present themselves professionally (be it in person, e-mail or telephonically).

- Monitoring and maintaining customer support queries (Internal Ticketing system).

- Directing and assigning customer queries and phone calls to relevant departments.

- Handling and responding promptly to all customer support query and phone calls in a timely and accurate manner.

- Provide and ensure customer satisfaction with good understanding of Company products and services.

- Help and navigate all customers through website, software, platforms, and all available products.

- Follow-up communication procedures with customers to ensure their technical issues are resolved.

- Activating, cancelling, and upgrading of all SKU’s and licenses.

- Reissuing, resending of activation and welcome letters.

- Resolve and escalate customer complaints and concerns and provide appropriate solutions and alternatives within the time limits.

- Understanding internal Admin/CRM systems, for loading and removing of clients.

- Adhere to Compliance protocols

- Processing Application FormsWealth management Systems

- Assist with accounts and sales related queries from time to time (Internal Ticketing system).

Other Requirements

- Excellent communication skills

- Can work under pressure

- Well organized

- Ability to prioritize and exercise good time management

- Good problem solving

- Client orientation

- Good conflict and stress management

- Must be analytical and detail orientated

- Willing to learn

Kindly reply with an updated copy of your CV and expected Salary.

If you have not heard back from us within 2 weeks, please consider your application unsuccessful.

Thank you.

We’re looking for commission-based sales agents to promote and sell our Music QR Cards in your area.

This is not a fixed-salary job, you earn commission from each card you sell. It's a great opportunity if you're confident in sales, reliable, and love music

What You’ll Be Doing

Promote and sell printed Music QR cards that link to local music downloads
Approach customers in your area (schools, markets, shops, etc.) and conduct music surveys to understand their personal taste of music.

Who is it for?

Anyone who is looking a way to generate income.

Including students,and jobseekers.

We provide training

No formal education needed.