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Umhlanga accounting firm specialised in servicing medical and healthcare professionals seeks a young energetic bookkeeper/trainee accountant.
Your job functions will be as follows:
- Bookkeeping to trial balance
- Processing for VAT returns
- Year-end journals
- Assisting in compiling audit files
- Schedules and reconciliations
- Admin and filing management
- Assisting the Accountants
Your working hours will be from 8:00am to 5:00pm, starting package from R9 000.00 – R13 000.00 per month CTC (depending on existing qualifications/experience). The position comes with pension fund benefits, travel allowance, medical aid contributions and the possibility of an accounting bursary.
In order for your application to be considered, please email a CLEAR picture of yourself or include a picture of yourself in your CV. < No picture WILL result in an unsuccessful application >. Applicant must be between the ages of 18 – 35. Accounting firm is located in Umhlanga opposite Gateway.
Email: umhlangafirm@gmail.com
If you don’t get feedback within two week, consider your application unsuccessful.
Umhlanga
URGENT
FlexiCare Estate Manager
Location: Gauteng JHB & PTA
Position: Permanent
Reports to: Operations Manager
Salary: R16, 000 – R18, 000 Dependent on Industry Experience
Application via Email: HR@Thecaretakers.co.za
Description:
Our company based in JHB is looking for a FlexiCare Mobile Estate manager with the relevant experience in the sectional title field as well as the HOA & trustee field. The successful candidate will be responsible for all day-to-day operations in running no less than 10 Residential estates remotely and industrial office parks.
A professional person, well presented and able to effectively deal with CRM and new business development and Key accounts will be preferential.
Brief overview of expected duties:
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Day to Day management of site operations.
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Manage tenant move in & move out.
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Managing compliance of buildings (Fire, Insurance, Gas, Safety)
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Detailed Graph & Excell reporting on a weekly basis.
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Inspecting projects and cleanliness of sites.
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General administration duties.
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Managing projects undertaken on sites.
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Preventative maintenance planning & reporting
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Managing SLA KPI’s.
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Water, Electricity meter readings.
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Managing Tenants, enforcing rules.
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Dealing with 24hr emergencies on site (Restaurants)
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Dealing with Trustee requests & partaking in meetings.
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Meeting with clients on request, during & after business hours.
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Staff management.
Minimum Requirements:
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Diploma or similar qualifications.
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Advanced Microsoft package Excel Word Email PowerPoint. (Will be tested)
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At least 5 years + in a similar position taking care of estates & complexes.
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Own reliable transport required.
Specific Candidate Attributes:
• Ability to work under extreme pressure.
• Pro-active and innovative.
• Ability to work independently.
• Excellent planning and organisational skills.
Ensure to Email your ID, Drivers Lic, CV & Latest Payslip to HR@Thecaretakers.co.za with the subject heading “Flexi 2025 CV “ making sure all the mentioned documentation is listed in your email, incomplete documentation will result in CV being excluded in process.
Edenvale
URGENT
We are a well known, leading furniture retail store based in Newcastle, KZN seeking a sales and shop assistant to sell bespoke, custom-made furniture and home décor.
You are a determined, reliable and eager to achieve sales person with experience in a sales environment. You will be required to achieve sales targets, achieve and exceed them.
We require:
· * Experience in retail sales (3-5 years minimum)
· * Hard working, determined team player able to set goals and achieve sales targets
· * Strong ability to work independently, with the flexibility to travel, visit and market to potential customers in and around the area
· * Work according to the roster as required, weekend shifts are a must for our team
· * Professional and polite
· * Strong focus on Customer service
·* Merchandising and store layout
·* Computer literate
· * Valid and licensed Code 8 driver
· * Contactable references
What we offer:
- A competitive basic salary per month.
- An attractive commission structure (On Target Earnings).
- The opportunity to represent a reputable company with a wide range of quality products.
- Comprehensive product training and ongoing support to ensure your success.
- Able to start immediately
We will conduct a criminal check and reference check with previous employers.
Should you not hear back from us within 7 days, your application will be deemed as unsuccessful.
Email CV to wendy@servilite.co.za
Amajuba - Newcastle
URGENT
About Us:
At My Debt Hero, we are committed to delivering outstanding customer service and support. Our mission is to ensure that every client has a positive experience with our products and services. We are currently seeking a highly skilled and motivated Senior Customer Support Agent to join our dynamic team. This role is essential in managing customer queries and complaints efficiently while maintaining a high standard of customer satisfaction.
Job Overview:
As a Senior Customer Support Agent, you will be responsible for handling customer inquiries and complaints with precision and care. Your extensive knowledge of customer support processes and ticketing software will enable you to resolve issues quickly and accurately. You will play a key role in achieving daily goals and targets while fostering an environment that prioritizes exceptional customer service.
Key Responsibilities:
Efficiently manage and resolve customer queries and complaints through various channels (phone, email, chat, etc.).
Utilize ticketing software to track, prioritize, and resolve customer issues promptly and accurately.
Maintain a high customer satisfaction score by providing exceptional service and support.
Collaborate with team members to share best practices and improve overall service delivery.
Analyze customer feedback and provide insights to management for continuous improvement.
Meet and exceed daily goals and performance metrics related to response times, resolution rates, and customer satisfaction.
Train and mentor junior customer support staff, sharing your expertise and knowledge to enhance team performance.
Qualifications:
Minimum of 3 years of experience in a customer support role, preferably in a fast-paced environment.
Extensive knowledge of customer support processes and best practices.
Proficiency in using ticketing software and CRM systems.
Strong problem-solving skills and the ability to handle customer complaints effectively.
Excellent communication and interpersonal skills, with a focus on empathy and customer satisfaction.
A proactive mindset with a strong drive to achieve daily goals and targets.
Ability to work well under pressure and adapt to changing priorities.
What We Offer:
Competitive salary with performance-based incentives.
Comprehensive training and opportunities for professional development.
A collaborative and supportive work environment.
Potential for career advancement within the company.
How to Apply:
If you are a driven and experienced customer support professional with a passion for helping clients and achieving targets, we want to hear from you! Please send your CV to careers@mydebthero.co.za.
Join My Debt Hero and play a crucial role in delivering exceptional customer experiences while advancing your career in a rewarding environment!
Paarl
URGENT
If you do not follow the application instructions your application will be deleted without review.
Property Maintenance Manager
Location: Gauteng JHB & PTA
Position: Permanent
Reports to: MD
Salary: Dependant on Industry Experience R25 000pm CTC
Application via Email: HR@Thecaretakers.co.za
Applications close 8th May 2025
Description:
Our company based in Meadowdale is looking for a maintenance manager to manage, grow and oversee our property maintenance division throughout the Gauteng region. This individual must be highly motivated with a very strong traceable background in the property maintenance Industry. This individual will have to create sales by doing site visits, identifying property maintenance issues, and then compiling reports, costings, and proposals with estimates to present to the client. Cold call sales, Tender Processes, Networking & Corporate invites. From 1st contact through to site establishment and handover to maintenance teams, allocating, delegating, and managing of maintenance work being undertaken by teams from start to final client sign-off of work project.
Brief overview of expected duties:
· Site visits & identifying property maintenance issues.
· Drafting of detailed reports on findings on site.
· Drafting of costings on projects (BOQ), calculating labour and all associated costs pertaining to project.
· Allocating project to correct teams to execute the project.
· Daily site visits to ensure Maintenance teams are delivering quality work on each project.
· Snag list (Punch List) compiling on projects.
· Attending Tender invites (Government & Corporate)
· Meeting with clients (During & After business hours)
· Identify areas to increase growth and profitability.
· Prepare monthly, quarterly, and annual sales forecasts and growth plans.
Minimum Requirements:
· Property Maintenance (Handyman minimum) or equivalent qualifications.
· Previous Maintenance experience – proven hands-on track record will be essential.
· At least 10 years’ experience in property maintenance in a similar position.
· Fully Bilingual.
· Excellent Verbal and Written communication
· Full competence in the use and application of the MS Office suite programs. (This will be tested)
· Must always be professional and well presented.
· Own Reliable Transport to report to office. Company vehicle only used during business hours.
· Clear Criminal Record and No Pending Cases.
Specific Candidate Attributes:
· Ability to work under pressure.
· Pro-active and innovative.
· Ability to work independently.
· Good planning and organisational skills.
Ensure to Email your ID, Drivers Lic, Diploma, CV & Latest Payslip to HR@Thecaretakers.co.za with the subject heading “Property Maintenance Manager CV “
Bedfordview
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Results for international call centre agents in "international call centre agents" in Jobs in South Africa in South Africa
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URGENT: Call Centre Agents Our client in the BPO (international) Call Centre are looking for strong customer service candidates for their US campaign.• Must reside in Cape Town• Will be based in Town• Must have a clear criminal record and clear ITC (No Debt)• Must have Matric• Must have 6- 12 months experience in US Contact Centre experience • Insurance experience is advantages• Must be unemployed• Must speak English fluently(If you are not contacted within 5 business days of your application then unfortunately you were not shortlisted)
https://www.jobplacements.com/Jobs/C/Call-Centre-Agent-1185189-Job-Search-05-14-2025-02-00-14-AM.asp?sid=gumtree
13h
Job Placements
1
Job DescriptionCall Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes.Minimum requirements (Qualifications and Experience)Grade 12/ MatricA Degree/Diploma in any related field will be an advantage.3 – 5 years of work experience in a Debt Collection EnvironmentKnowledge of the function, process in a Call Centre EnvironmentTrack record of Coaching a TeamGood written and verbal communicationProficiency in MS Office and Excel.Decisiveness and initiation.PersuasiveInfluentialAnalyticalAdapting and responding to change.Goal DrivenKey Responsibilities:Implement a performance and consequence framework to address non-performers within Acceptable time frames.Manage agents who do not meet required performance standards through the internal improvement programme.Identify & develop remediation plans to address undesirable team behavior.Deploy bespoke retention and development plans for key employees.Remain below agreed attrition thresholds.Achieve total collections against set client targets.Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer competitors.Meet and exceed stipulated financial targets as per mandates.Optimize operational productivity outputs as per agreed mandate performance remediation plans.Behavioral actions will be held accountable against the new Agency Leadership pledge.Assist new hires such that they are productive on the floor in the shortest possible time frame.Client Interaction, where required Daily/Weekly/Monthly.Ensure compliance with internal policies and procedures, external regulations, and information security standards.Collect and provide data required for various audits.Effectively manage team workload.Responsible for all Performance Management initiatives for the team Skills.Knowledge and understanding of the following legislation: Protection of Personal Information Act, and Magistrates Court Act.MS OfficeOrganizational Skills.Multi-tasking.Negotiation Skills.Behavioral (Desirable).Deadline driven.Stress Tolerance.Accountable.Team Player.Problem Solving.Achieving personal work goals and objectives.Cope well with pressure and setback.Follow instructions and procedures.
https://www.jobplacements.com/Jobs/C/Call-Center-Manager-1185215-Job-Search-05-14-2025-02-00-15-AM.asp?sid=gumtree
13h
Job Placements
1
1
Job DescriptionCall Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes.Minimum requirements (Qualifications and Experience)Grade 12/ MatricA Degree/Diploma in any related field will be an advantage.3 – 5 years of work experience in a Debt Collection EnvironmentKnowledge of the function, process in a Call Centre EnvironmentTrack record of Coaching a TeamGood written and verbal communicationProficiency in MS Office and Excel.Decisiveness and initiation.PersuasiveInfluentialAnalyticalAdapting and responding to change.Goal DrivenKey Responsibilities:Implement a performance and consequence framework to address non-performers within Acceptable time frames.Manage agents who do not meet required performance standards through the internal improvement programme.Identify & develop remediation plans to address undesirable team behaviour.Deploy bespoke retention and development plans for key employees.Remain below agreed attrition thresholds.Achieve total collections against set client targets.Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer competitors.Meet and exceed stipulated financial targets as per mandates.Optimize operational productivity outputs as per agreed mandate performance remediation plans.Behavioral actions will be held accountable against the new Agency Leadership pledge.Assist new hires such that they are productive on the floor in the shortest possible time frame.Client Interaction, where required Daily/Weekly/Monthly.Ensure compliance with internal policies and procedures, external regulations, and information security standards.Collect and provide data required for various audits.Effectively manage team workload.Responsible for all Performance Management initiatives for the team Skills.Knowledge and understanding of the following legislation: Protection of Personal Information Act, and Magistrates Court Act.MS OfficeOrganizational Skills.Multi-tasking.Negotiation Skills.Behavioral (Desirable).Deadline driven.Stress Tolerance.Accountable.Team Player.Problem Solving.Achieving personal work goals and objectives.Cope well with pressure and setback.Follow instructions and procedures.
https://www.jobplacements.com/Jobs/C/Call-Center-Manager-1184820-Job-Search-05-13-2025-02-00-14-AM.asp?sid=gumtree
2d
Job Placements
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Our client, a call centre located in Randburg, Johannesburg, are looking to employ Team Leaders who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
DutchDanishSwedishNorwegian
Previous Inbound Contact Centre experience or,Previous Team Leader / Supervisory experience in a service environmentPrevious international contact centre experience will be advantageousFully computer literate in all Microsoft packages (Word, Excel, Outlook and Internet)Availability to work shifts (International Call Centre)
Operations Management and Continuous Improvement
Coach and develop employees through continuous one-on-one sessions i.e. daily, weekly and monthlyEffective resource planning by managing work attendance and leaveEnsure all contact channel services levels are metSet key performance indicators for agents and review agent performance according to KPI’s in conjunction with Operations headAnticipate escalations and take over requests when neededConduct root cause analysis on all detractorsEnsure escalations processes are maintained and implementation of new processes with team buy inAssign and monitor the productivity and quality of interactions performed by the teamEnsure all work delivered to clients are conducted with a high level of integrityDrive all day-to-day operational activities through to successful completionEnsure all team members are responding to customer concerns in a timely and efficient mannerMonitor behaviours and skills of team to ensure they are professional, friendly, confident, and capable with all aspects of interaction handlingReview and update productivity tools to monitor real-time and long-term performance, and to identify areas of improvement
People and Performance Management
Manage the development, performance, capability and capacity of the employeesEnsure that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR, AHT, QA)Enhance staff morale & motivation through reward and recognitionDetermine training needs and identify coaching opportunities to develop knowledge, skills and behaviours in the teamMentor new hiresDemonstrate knowledge, passion, and a creative aptitude to consistently achieve and exceed targetsOffer guidance and support to all team members to mini...Additional Info:2 to 4 yearsSalary: RNegotiableJob Reference #: 4223470603
1mo
ABC Worldwide
1
1
A leading BPO (Business Process Outsourcer), is seeking German speaking Customer Service Agents to join their new UK airline division. This international company has offices across the globe, including in Germany, UK, France, Netherlands, Belgium and more. Their exclusive European airline client offers easy and affordable travel for its international clientele. Their vibrant and passionate staff provide first class service and support via telephone and email.
Come and join the team to benefit from the following:
Medical aidShift allowanceIncentivesSubsidised TransportA young and vibrant work environmentExposure to international clienteleTraining and great growth potential within the company
You should have a passion for assisting people and be able to handle internationally based clients in a professional and friendly manner. In addition, you require the following:
Qualifications and experience:
Matric or High School equivalentPrevious customer service experienceInbound Call Centre experience advantageousPrevious travel or tourism industry experience advantageous
Competencies:
Excellent language skills in German (mother tongue) and EnglishExceptional communication skillsComputer literate in MS Office packageExceptional service and support orientationClear criminal and credit recordAbility to work shifts: Monday - SundayAdditional Info:1 to 5 yearsSalary: RR18000 to R20000Job Reference #: 4196298817
1mo
ABC Worldwide
1
1
1
1
1
1
1
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Our client, a call centre located in Randburg, Johannesburg, are looking to employ customer service agents who are Norwegian, Danish, Swedish and Dutch speakers. Shift work is required, depending on the territory and their call centre is open 7 days a week, averaging time between 7am and 11pm).
Minimum Requirements
Grade 12Must be bilingual (verbal and written) in English and one of the following languages:
Danish / Swedish / NorwegianPrevious customer service experience advantageousStrong PC literacyStrong customer orientationAvailability to work shifts (International Call Centre)
Job Description
Identify the needs of the end userAnswer chats, calls and respond to social media queries & emailsResearch required information using available resourcesManage and resolve customer complaintsProvide customers with product and service informationEnter and update customer information into systemIdentify and escalate priority issuesFollow up customer calls where necessaryMeets or exceeds quality and productivity goals assigned by managementDemonstrates clear and polite written and oral communicationMaintain a positive and professional demeanour and portray the company in a positive lightDemonstrates appropriate sense of urgency across channel responses and service levelsFollow company policies and processes in order to process customer requests appropriatelyDemonstrates knowledge and use of departmental resources, policies, and proceduresUses customer service tools in order to provide an accurate response and an exceptional customer experienceEscalates customer issues appropriately and correctly. Demonstrates timely, accurate and professional customer serviceProactively communicates system and process issues, and customer feedback trends to managementExceeds customer expectations by going above and beyondAdditional Info:1 to 3 yearsSalary: RNegotiableJob Reference #: 3008690635
1mo
ABC Worldwide
1
Position Summary
A Customer Service Agent is employed to perform a defined range of skilled operations within the required language range, usually within a range of broader related activities involving known routines, methods and procedures. Some discretion and judgement is required in the selection of equipment, services or contingency measures and within known time constraints. Within this team, this role is predominantly taking inbound calls and/or inbound emails and solving simple customer queries or creating cases to be handed over to a Case Manager.
Duties and Responsibilities
Receive calls and answer customer email queries in fluent GermanUse common call centre telephone and computer technology.Enter and retrieve data.Work and build relationship in a team consisting of local and international staff members at different locationsManage their own work under guidance.Use multiple technologies such as telephony and internet services.Follow occupational health & safety policy and procedures.Communicate in a customer contact centre.Work in a customer contact centre environment.Respond to inbound customer contact.Conduct outbound customer contact.Use basic computer technology with at least intermediate skill level.Use an enterprise information system.Provide excellent quality customer service.Send and retrieve information over the internet using browsers and email.Manage work priorities and professional development.Manage workplace relationships in a contact centre.Use multiple information systems.Manage customer relationships.Assist in providing solutions to customers and staff.Open service requests that must be referred to the country Customer relations Centre (CRC) – ask all the relevant questions so that the CRC Case Manager can start working on the case without contacting the customer again.
Requirements
SA citizen, permanent residence or qualifying for a work permit (e.g., Spousal permit) for South Africa.Fluent (speak, write, and read) in both German & English.
Education and Experience
Completed Matric / Grade 12 or equivalent with a minimum of one-year customer service-related experienceCommunicates both verbally and in written correspond...Additional Info:1 to 3 yearsSalary: RR180000Job Reference #: 3270343689
1mo
ABC Worldwide
1
1
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