"inbound call centre" in Jobs in South Africa

Our client seeks yoru expereince as a skilled technician with a strong understanding of POS systems, networking, and IT infrastructure We are looking for a Senior Technician to join their and play a key role in managing and supporting our technology systems.

Key Responsibilities:

• Configure, manage, and troubleshoot POS systems
• Register employees and oversee reporting & site management
• Set up and maintain POS databases
• Integrate third-party services for seamless operations
• Configure and maintain network & serial printers
• Provide day-to-day technical support and troubleshooting
• Work with Microsoft operating systems (Windows 11 Windows Server 2022)
• Build, maintain, and repair computers, laptops, and servers
• Design, configure, and maintain network infrastructure (Fortinet, Mikrotik, L3 network switches, Dell Servers, etc.)
• Ensure stable WAN, LAN, WLAN, and VOIP environments

Requirements:

• Relevant IT certifications or qualifications
• Strong networking fundamentals and troubleshooting expertise
• Ability to work under pressure while maintaining high standards
• Excellent communication and interpersonal skills
• Punctual, professional, and highly motivated
• Must have a valid drivers license and reliable Car

A Corporate Financial Services Company is seeking to employ graduates working in the field of Unit Trust and adopt the responsibility for the accurate and timeous processing of investors instructions and whatever else is necessary to ensure excellent client delivery whilst upholding the values, standards and integrity of the company.

The Job Specifications are as follows however not limited to in any way:-
Key Areas of Responsibility:-
The processing of all daily client transactions/instructions received via workflow.
Performing validations on incoming client instructions and ensuring that this is done accurately and timeously within the given deadlines.
Ensuring that all FICA requirements are complied with (where relevant).
Confirming receipt of instructions with clients.
Ensuring all incoming work is captured within required turnaround times and before relevant cut-offs.
Attending to queries from clients timeously and diligently.
The correction of all errors in an accurate and timeous manner.
To manage pending cases as well as client follow ups.
To ensure timeous processing of daily workflow so as to meet/exceed client expectations and SLA
Providing clients with superior levels of service.
Maintaining records of all interactions with clients on Siebel.
Ad hoc duties may be required from time to time.
Processing of Finswitch and the sales report on a daily basis.
Processing of all Transfer instructions end to end.
Investigate and resolve queries relating to unit transfer mismatch.
Assisting Investments Admin with queries.
Qualification and Competencies:-
Relevant business / commerce degree
Exceptional attention to detail
Exceptional quality of work
Accuracy
Ability to function well under pressure
Customer focus
Self motivation
Results orientated
Ability to work effectively as part of a team
Good communication skills
Excellent time management skills
Ability to accept responsibility for all tasks done
Flexible, energetic, trustworthy, organised, self disciplined

Normal Office Hours Apply
"Insert Graduate Programme Unit Trust in subject

Capture and verify creditor invoices against purchase orders
Resolve discrepancies with purchasers
Reconcile creditor accounts monthly to ensure payments are on time and align with statements
Review and code invoices to correct GL accounts
Correct misallocations where needed
Manage and reconcile petty cash across all branches
Maintain orderly filing of creditor invoices and statements
Process general journals as directed by senior accountants
Ensure timely payment of all recurring monthly expenses
Liaise with suppliers to resolve queries promptly and professionally
Reconcile all monthly creditor and supplier ledger accounts
Proactively investigate and resolve discrepancies by engaging directly with suppliers
Conduct monthly analysis of accruals and open purchase orders
Action Accounts Receivable accrual credits by issuing tax invoices and returning credits to debtors
Raise and reverse accrued income entries as part of the month-end process
Run and compile reports at month-end to calculate inventory movement
Ensure compliance with internal controls
Analyse the accounts for budgets
Prepare the documents used for cash and revenue forecasting
Any additional ad-hoc duties as required by Senior Management

Skills & Experience:
Strong technical understanding of accounting principles
Proven experience working on Sage and Excel

Qualification:
Completed Finance Degree
Matric (Grade 12)


Contact JENELLE COOKSON on

Duties:

Maintaining accurate records of all stock items.
Monitoring stock levels to avoid shortages or overstocking.
Conducting regular physical stock counts and reconciling with system records.
Managing stock movements, including receiving, issuing, and transferring goods.
Receiving and Inspecting Deliveries
Verifying invoices against goods received, including quantities and quality.
Handling any discrepancies or shortages with suppliers.
Processing invoices in the accounting system.
Implementing and maintaining efficient inventory management systems.
Utilizing software or tools to track stock levels and movements.
Ensuring compliance with relevant regulations and policies related to stock handling and storage.
Preparing reports on stock levels, movements, and discrepancies.
Working with other departments, such as kitchens, bar, and housekeeping, to ensure their needs are met.
Communicating with suppliers and vendors to manage orders and deliveries.
Assisting with budget management and cost control.
Training staff on stock control procedures.
Contributing to inventory forecasting and production planning.

Requirements:

Grade 12
A formal qualification
At least 2 3 years experience in supply chain / stock control in the hospitality industry.
Strong organizational and analytical skills.
Good communication and interpersonal skills.
Experience with inventory management systems and software.
Knowledge of relevant regulations and safety standards.
Ability to work independently and as part of a team.

As a Maintenance Technician, you will work on a variety of HVAC and mechanical installations, including ventilation systems, heat pumps, and potable water systems.
Your mission is to maintain optimal indoor climates in public buildings through planned maintenance and timely interventions.
Your responsibilities will include:

• Performing preventive and corrective maintenance on mechanical installations and building management systems (BMS)
• Inspecting, testing, and repairing systems and equipment
• Keeping accurate records of work done and compiling reports
• Communicating with clients and your team to ensure efficient planning and execution
• Participating in an on-call rotation (once every 9 weeks) for breakdowns outside regular hours

What You Bring
Youre an enthusiastic technician who translates customer needs into reliable technical solutions. Youre proactive, structured, and keep a cool head when priorities shift.

• Red Seal qualification in Mechanical Engineering or a related technical trade
• Minimum of 2 years of relevant work experience
• A valid drivers license
• Strong interpersonal skills and team spirit
• Willingness to participate in on-call service rotations

Position Title: Customer Champion
Location: Remote
Employment Type: Full-Time
Salary: Based on experience from 30,000 ZAR+ per month

About the Company

A leading specialist mortgage broker, this organization provides tailored mortgage solutions for UK expatriates and international buyers. It is committed to delivering exceptional service and ensuring clients are supported through every stage of their mortgage journey.

Role Overview

The team is seeking a highly articulate and proactive Customer Champion to deliver unparalleled customer service and guide clients from mortgage offer to drawdown. This role demands impeccable English communication skills, a hands-on and phone-first approach to resolving issues, and a solutions-driven mindset. The Customer Champion serves as the clients advocate, offering guidance and eliminating post-offer challenges to ensure swift and smooth completions.

Key Responsibilities

• Deliver 100% exceptional customer service, acting as the clients primary advocate post-mortgage offer

• Use outstanding verbal English to simplify complex issues and communicate confidently over the phone

• Proactively solve problems by prioritizing direct calls over emails, engaging with solicitors, lenders, and stakeholders

• Identify and remove bottlenecks in the process to ensure efficient and timely transaction completion

• Offer clear, supportive guidance to clients who may be fatigued by earlier stages of the process

• Maintain accurate case records using CRM systems for efficiency and transparency

• Collaborate across internal teams to align goals and accelerate drawdown timelines

• Suggest workflow and process improvements to enhance the client experience

Candidate Requirements

• Proven experience in customer service, client relationship management, or case management (experience in mortgages, financial services, or conveyancing preferred)

• Exceptional verbal and written English skills, with confidence in leading phone conversations

• Demonstrated ability to resolve issues swiftly and decisively via direct communication

• Skilled at managing high-pressure interactions with stakeholders to drive case progress

• Highly organized, with the ability to handle multiple cases and meet tight deadlines

• Empathetic and trustworthy, especially with clients who are frustrated or overwhelmed

• Familiarity with the UK mortgage process, particularly the post-offer to completion phase (strongly preferred)

• Proficient in CRM systems and Microsoft Office

• Passionate about delivering excellent customer experienc
  

  https://www.jobplacements.com/Jobs/C/Customer-Champion-1190945-Job-Search-6-2-2025-12-24-50-PM.asp?sid=gumtree

Situated in the Greater Makalali Private Nature Reserve, just North of Hoedspruit in Limpopo, South Africa. They are committed to sustainability, with one of their main contributions being that they run all of their camps on solar power as a primary energy source. Each of their three camps offers a unique atmosphere while maintaining a luxurious safari experience.

Candidate Requirements:

• Must have experience in the service industry (dealing with guests and staff)
• Previous Camp Manager/ Safari Host experience (advantage)
• Experience within a luxury lodge environment
• Must be able to confidently host guests
• Be able to assist in any other departments as and when required
• Must have attention to detail and great organizational skills
• Must be professional, courteous, and hospitable to guests
• Must be able to cope under pressure to meet guests' needs
• Must be able to lead people and correct things when needed
• Honest, has good integrity, proactive and driven person who has career ambitions

Duties:

Contribute to producing and driving an annual business plan for the F&B department incorporating a yearly marketing plan and an associated budget.
Assists to compiling an annual financial budget for the F&B department with the input of the General Manager.
Assists to creating loyalty, trust and respect amongst the entire F&B team by transparent, consistent, inspirational and motivational management style.
Fully familiarised with all hotel and company policies, as well as hotel programmes offered such as Loyalty programmes, audit and service measurement programmes and merit awards. Participate in company and hotel induction-and refresher programmes.
Demonstrate exceptional level of professionalism, maturity and emotional intelligence at all times
Assists to creating a departmental working environment focused on staff development and job fulfilment to achieve employee loyalty.
Participate in company and hotel induction-and refresher programmes
Contributes to ensuring the YTD departmental profit per the budget is achieved.
Partakes in all resource generating opportunities.
Contributes to Revenue Control and share responsibility for the F&B departments financial performance and long-term sustainability.
Share accountability for Food and Beverage control and the related results.
Ensures that all laws, regulations, licenses and policies pertaining to the operation of the F&B function are adhered to.
Ensures that standards are maintained in F&B outlets at all times in relation to service delivery and hygiene requirements.
Assists with producing reports on the aspects of the F&B Department
Shares responsibility for the controlling of food, beverage and labour costs within set norms within the department.
Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage Department.
Contributes to maintaining appropriate staffing levels across the entire F&B department.
Contributes to sourcing and contacting potential and existing clients and develops and maintains their relationship with the Hotel.
Contributes to developing menus and menu prices, beverage lists and beverage prices with the aim of achieving maximum sales and meet or exceed budgeted profit percentages.
Completes specified employee appraisals at regular intervals.
Share responsibility for performance management of departmental staff.
Contributes to ensuring that all reports associated with the department are produced on time and are accurate.
Contributes to ensuring that regular stock takes are scheduled including consumables and operating equipment as well as maintaining hotel equipment and fixed assets throughout all F&B outlets

Requirements:

Grade 12
Tertiary Qualification in F&B Management
At least