"no experience" in Hotel Jobs in Western Cape

Only couples will be considered for this position.

We are seeking a dynamic and experienced Hotel General Management Team (Couple) on the Wild Coast to oversee various departments and ensure the smooth operation of our establishment. If you have a passion for hospitality and great leadership skills, we want to hear from you!

• General Manager: Responsible for overall operations and strategic planning
• Reservations / Reception / Housekeeping: Manage bookings, front desk activities, and housekeeping services
• Events Management: Plan and execute successful events and functions
• Food & Beverage Manager: Oversee dining outlets and maintain high-quality standards
• Front End Manager: Ensure excellent guest experience and satisfaction
• Rooms Division Manager: Manage room allocations and maintenance
• Financial Management
• Maintenance Co-ordination and Property Management
• Team Leadership and HR

• Minimum 5 years experience in Hotel Management preferably in a "Resort environment"
• Strong Financial Acumen
• Comfortable living in a remote location
• Experience with Hospitality related software systems, in particular APEX, Nightsbridge and OTA's.
• Both candidates to have valid driver's licences
• Matric
• Post Graduate qualification/s advantageous
• Excellent Communication and people skills
• Customer Service focused
• Innovative with Marketing
• Empathetic
• Culturally Sensitive
• Excellent problem solving skills / analytical

About us:

Village N Life is a leading local Tourism and Hospitality group where we go above and beyond to ensure the last 10% standards are met. If you thrive on a company culture that focuses on growing their employees through career development and incentives, this is the company for you. Where exceptional people and exceptional opportunity awaits.

Who We're Looking For:

Camps Bay Retreat is a hidden gem set against the backdrop of the Twelve Apostles Mountain Range and the Atlantic Ocean, offering a perfect blend of luxury and nature in the heart of Camps Bay. This boutique hotel is surrounded by expansive gardens, ancient trees, and flowing waterfalls, providing an oasis of calm. Camps Bay Retreat is looking for a dynamic Assistant Hotel Manager/Host, you will work closely with our guests, anticipating their needs, managing daily operations, and supporting the seamless delivery of our high standards. Whether it’s a luxurious wedding, a high-profile corporate event, or an intimate gathering, you’ll ensure each experience is personalised and unforgettable. Your role will involve coordinating with different departments, overseeing event logistics, and creating an environment where every detail is expertly executed. With a passion for hospitality and a commitment to excellence, you’ll be the friendly face guests rely on, providing guidance, support, and genuine care. If you’re ready to bring our guests’ visions to life and help create lasting memories, we would love to welcome you to our team at Camps Bay Retreat. 

What Is Required:

To welcome guests and ensure that their accommodation is ready according to the company set standards. Assisting guests with the check-in and check-out processes. Ensuring that the guests have an amazing experience while staying at the property.

Minimum Requirements:

• Grade 12 or Equivalent
• Must speak, read, write and understand English at a professional level
• Computer literate level 2 minimum experience in Microsoft Office (Word, Excel, PowerPoint and Outlook in particular)
• Accommodation Certificate/ Hotel School diploma is advantageous
• Drivers’ license
• Financial Diploma (Advantageous)
• Previous experience in the same or similar position in a luxurious hotel environment
• Familiar with all duties and procedures in Front Office / Reservations Department
• MS Office (Word, Excel and Email) is essential
• Opera experience is essential

Ready to Join? If you're ready to take your career to new heights and be part of something truly special, we want to hear from you! Apply now or send your resume to

Hospitality & Housekeeping Manager Vice Chancellors Residence

Vice Chancellors Residence

About the Role:

This permanent position is based at the Vice Chancellors Residence, offering an opportunity to manage culinary services, front-of-house hospitality, guest experiences, and operational excellence across various key areas, including the kitchen, formal lounge, dining room, guest suites, wine cellar, and outdoor entertainment spaces.

Key Responsibilities:

? Culinary Services Menu planning, food preparation, stock management, and ensuring high-quality dining experiences.
? Guest Hospitality Managing guest experiences, welcoming visitors, and overseeing event coordination.
? Housekeeping & Facility Management Supervising cleaning services, maintaining public and private spaces, and ensuring a high standard of cleanliness.
? Health & Safety Compliance Implementing hygiene protocols and pest control measures.
? Training & Development Mentoring students and guiding hospitality teams.
? Security & Coordination Liaising with security teams for event coordination and operational safety.

Qualifications & Experience:

?? Matric (Grade 12) & a Professional Cookery Certificate (essential)
?? Minimum 2 years of experience in hospitality, guest house, or hotel management
?? Strong knowledge of culinary practices, hygiene standards, and customer service
?? Experience in event planning, kitchen management, and front-of-house services

Why Join Us?

? Work in a prestigious environment delivering exclusive hospitality services.
? Engage in high-end culinary experiences and professional guest relations.
? Be part of an exceptional team creating world-class service standards.

The Maintenance Supervisor at Birkenhead House works closely with the Maintenance Manager to ensure that all hotel Maintenance requirements are met and kept at the highest Royal Portfolio standards. This position is an integral role in ensuring that Birkenhead House meets the purpose of The Royal Portfolio, which is “to give our guests a complete experience and a perfect stay.”

MAIN DUTIES & RESPONSIBILITIES

• To ensure that the day-to-day operations of the maintenance department are carried out according to the standards of the company and as specified by senior management
• Conduct maintenance checks in all arrival rooms according to the maintenance check list.
• Check public areas thoroughly for any maintenance issues.
• Ensure that all hotel equipment needing attention is checked and is functioning properly.
• Ensure that necessary maintenance stock levels are maintained.
• Receive and check all maintenance orders that get delivered to make sure they are accurate.
• Report any breakages or problems to management and the maintenance manager immediately.
• Monitoring progress of all Gardens and Grounds men with their daily tasks.
• Make sure a complete and thorough hand over is written and verbally communicated every morning and afternoon.
• Ensuring a secure and safe working environment in the maintenance department and the rest of the hotel at all times.
• Make sure new staff understand their jobs and assist them if they need help.
• Lead by example with appearance and personal hygiene and to ensure that all maintenance staff on shift look neat and professional in their respective uniforms.
• Communicate with all other operating departments, particularly; FOH, FO, and Kitchen to ensure that they are informed of any all matters that concern them.

REQUIREMENTS, QUALIFICATIONS & EXPECTATIONS

• At least 2 years experience in a luxury hotel environment
• Must have worked in maintenance previously
• Must have Electrical Experience
• Must have HVAC experience
• Be very well presented, professional, enthusiastic and energetic
• Must have good communication skills in English (verbal, written and reading)
• Punctual, reliable, mature
• Pro-active, gets things done
• Must be a team player, have respect for fellow colleagues
• Positive attitude and highly responsive
• Team player
• Must understand and live our Purpose and Value Statement of The Royal Portfolio
• Candidates already in the Hermanus/ Overberg region will be given preference

It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.

South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.

Please note it is a conditi

We are seeking a full-time Commercial Executive to join our team. In this role, you will be responsible for uploading and managing hotel contracts, internal flight contacts, being a subject matter expert and assisting the Reservations team when they have any queries or rates calculation issues. The ideal candidate will play a key role in maximising revenue generation by providing up to date information on stop sales and special offers.

Key Responsibilities:

• Conduct market research and competitor analysis to identify trends, opportunities, and potential threats.
• Provide insights to inform business strategies
• Track and analyse sales performance, customer feedback, and market trends to inform future strategies
• Data Loading - Accurately load and amend supplier contracts onto the company database in line with specific deadlines.
• Checking - Check loading input by other team members onto the database, against the original supplier contracts and correct any errors found
• Process and validation on Accounts Invoices
• Hotel Contract checking
• Updating system for stop sales/inventory changes
• Identify missing or incomplete contracts or information and requests from the relevant Product Manager
• Notify the Product Manager where missing or incomplete information is likely to impact given deadlines
• Support and assist in invoice discrepancies based on offer loaded
• Creating of Hotel Codes (Meal plans, Room types, etc)
• Flight Errata, Hotel Errata, Country Errata - as and when needed
• Assisting Reservations with calculations and queries as required
• Coordination of supplier training for all destinations

Experience / Qualifications:

• Previous experience within the travel industry as a Commercial Executive
• Be able to demonstrate a high level of accuracy and attention to detail have proven data entry skills
• Have the ability to interpret supplier contracts
• Have strong communication skills
• Be able to work as part of a team
• Strong numeracy knowledge
• A genuine passion for African safari holidays, with demonstrable knowledge of the destinations we offer.

• Excellent phone etiquette and communication skills.
• Strong organizational and time management skills.
• High attention to detail and excellent problem-solving abilities.
• Proficiency in reservation systems and MS Office.
• Proven track record of delivering high-quality results in a timely manner.

Our Esteemed client in the Hospitality industry is looking for a strong, vibrant and energetic Housekeeping Supervisor to join their highly efficient team. In this role you will need to ensure guests receive world-class service, ensuring cleanliness, hygiene, and order in the guest rooms. Providing the ultimate comfort experience for all guests.

As a Floor Supervisor, you will supervise the day-to-day activities of the attendants responsible for servicing the guest bedrooms. You will control daily guest amenity stock, conduct daily room inspections, and ensure the maximum guest satisfaction by providing a safe, clean, and comfortable guest bedroom space. You will also be responsible for ensuring the execution of any additional guest requests that may occur during their shift.

Our client, a leader in the hotel and casino industry is seeking a highly creating Content Creator to join their team based in Johannesburg.

MIMIMUM REQUIREMENTS 

• Matric (NQF 4), good verbal and written skills in English, numeracy skills (all NQF 4)
• 4 years’ experience in a similar content creation or graphic design role.
• Advanced skills in animation and video editing using Adobe After Effects, Premiere Pro and familiar 3D and animation software (preferred).
• Familiarity with Microsoft Office.
• Sound understanding of digital marketing, content trends, and social media platform standards and guidelines.
• A creative mind set, proactive attitude, and commitment to meeting deadlines in a fast-paced, high-pressure environment.

MAIN JOB FUNCTIONS 

• Design branded content and advertising that brings concepts to life from brief to final execution.
• Ability to work with and adapt to emerging AI platforms and tools for design, content creation, and workflow optimization. Candidates
• should demonstrate a willingness to explore AI integration as part of the creative process.
• Translate static creatives into dynamic, high-quality animations and motion graphics.
• Prepare print-ready designs, including formatting, resizing, and image adjustments while ensuring brand and colour consistency.
• Collaborate with vendors to ensure colour accuracy and production quality in printed materials.
• Create content for various formats including POS, OOH, social media, videos, GIFs, memes, and more, always adhering to brand guidelines and industry best practices.
• Ensure all creative output complies with group or property CI, gaming regulations, social media policies, promotional rules, the Consumer
• Protection Act, and other applicable legislation.
• Contribute to the execution of group and property campaigns, including:
  Group-wide campaigns and special event creative.
  Social media content for platforms such as Facebook, Instagram, X (Twitter), YouTube, LinkedIn, Google Ads, and the company website.
• Work collaboratively with the Digital Brand Manager and other Content Creators to ensure brand consistency.
• Support properties by extending core concepts and visuals to various internal and external marketing collateral.

GUEST EXPERIENCE CO-ORDINATOR MULDERSDRIFT R20 000 p/m + Incentives