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We are looking for dedicated individuals to join our armed response team:Valid PSIRA certificate with Grade A, B or C plus ResponseHandgun, Shotgun, Rifle or Carbine Competency for Business PurposesNO criminal recordValid Driver's LicenceAble to excel in fitness and shooting evaluationsDue to client base applicants must be fluent in AfrikaansSouth African Citizens onlyRECOMMENDATIONSPrevious experience in the industry an advantageOur members are carefully recruited, selected and trained in a variety of safety and security techniques. They are in constant contact with our 24 hour Control Room for security alerts and deployment of additional support.Above average salary offered.Please submit your CV to recruitment@abcsecurity.co.zaWE WILL NOT ANSWER MESSAGES THAT DO NOT INCLUDE A CVIf you have not heard from us by 15 June 2022, then your application has not been successful
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Results for General Worker Jobs in Cape Winelands
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Am a man aged 32 am looking ajob as housekeeping and gardening, l have references.
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Our client in Paarl is in need of a Junior Brand Manager with exposure in the FMCG environment to join their team. Responsibilities:Work with the Marketing Manager and take responsibility for implementing the brand’s strategy, with additional focus on creating the digital marketing strategy and the execution thereof.Develop engaging content and plans for online and social media platforms.Apply an innovative and creative way of thinking to secure a competitive marketing advantage.Establish best practice around the use of data and analytics to inform marketing and campaign effectiveness.Efficient use of the marketing and digital marketing budget to create maximum impact.Utilize analytical ability to evaluate and report on end-to-end customer experience across multiple channels and customer touch points.Monitor the brand’s online presence, not limited to owned platforms.Ensure the brand’s presence, product pack shots and information are available and correct on multiple retailers’ websites.Coordinate and help execute the brand and digital marketing campaigns to increase brand awareness and generate leads.Support the senior stakeholders in the organisation, marketing team, and business unit to ensure the brand’s presence translates into business growth.Evaluate emerging marketing technologies and adopt them where appropriate.Research competition and provide suggestions for improvement.Attend group and partner events and stay versed in day-to-day topics relevant to the business to ensure the best live social coverage.Support the business and the Marketing Manager with all marketing and business growth related activities. Qualifications and Experience:Qualification in Marketing, Digital, Communications, Media, or a related discipline preferred.1-3 years’ experience, preferably in an FMCG environment and/or digital marketing environment.Strong content development and social media marketing experience.Strong grasp of digital marketing best practices across websites, landing pages, social media marketing, email, mobile, banner ads, online video, paid search, SEO, etc. to drive and support both brand awareness and lead generation campaigns.Basic understanding of digital analytics and the ability to translate data into actionable insights.Demonstrated understanding and use of social media marketing platforms, including Facebook, Instagram, LinkedIn, YouTube, etc. as part of integrated marketing campaigns.Commercial understanding and ownership: Budget management and reconciliation. Key Skills:Fully bilingual in Afrikaans and EnglishGood interpersonal skillsStrategic decision makingA quick learner willing to continuously learn and growExcellent communication skills (written, spoken & presentation)Ability to engage, report to and influence Internal and External stakeholdersAbility to work independently and self-manageAbility to think quickly and adapt to changing requirements and technologiesWillingness and ability to travelA passion and appreciation for great
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzE1MV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1791304&xid=1109_187151
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Hie ther hope you are well! my name is leaenmore lm from zimbabwe a 31yrs old lm looking for a job as a gardener or house boy or to clean window etc any job u want help with at your house lm available for full time part time or any days i work accordingly wth your instructions i stay in mbekweni paarl 0618940501or0677422430 thats my WhatsApp numbers thank you?
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Company based in Brandwacht Office Park in Stellenbosch.
Please forward your CV to - kindo.m@abcworldwide.com
Position – Stay Specialist/Travel Consultant
Salary - R20 000 rand + bonus system
Working hours - 08:00am to 17:00pm (Mondays to Fridays)
Duties:
You will sell wholesale to the travel industry (travel agents and tour operators), not to private people or corporations.
We book only accommodation and land arrangements (no flight and travel insurance)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS85NDMyMTU4ODg/c291cmNlPWd1bXRyZWU=&jid=1538840&xid=943215888
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Exciting Opportunity for a Senior Restaurant Manager to Join our Dynamic Company and work within SA’s No. 1 Fast Food brand!
Key Responsibilities:
Achieve High Standards within the restaurant by ensuring that all employees are focused on exceeding customer expectations for Cleanliness, Hospitality, Accuracy, Maintenance, Product and Speed of Service.Manage shifts and costs controls in accordance with Company Policies and Procedures including directing the activities of employees in maximising sales, operating efficiency and profitability.Forecast and schedule labour by shift and create a deployment plan to control labour costs and still meet the needs of the business.Ensure that controls and procedures are implemented to protect the safety and security of employees, customers, property, and company funds.Facilitate restaurant training programmes for all staff to company standard to enable them to maximise performance and realise their career potential.Initiate action where necessary to ensure that all employees meet the standards of performance requiredSupport and act as a role model to employees, providing leadership as necessary.Manage Local Store Marketing activities to grow sales.Achieve consistent results through team management and leadership
Requirements:
Grade 12Prior supervisory experienceEnglish ProficiencyNumeracy ProficiencyComputer LiterateFinancial AcumenAbility to work under pressure and enjoy working shifts
What we offer you:
World class management training Job security within a reputable brand with a stable and growing companyFantastic career opportunityFast paced, dynamic and rewarding working environment
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMDU3NjE1ODY0P3NvdXJjZT1ndW10cmVl&jid=1521121&xid=1057615864
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Title: Pack-house ManagerPlace of work: PaarlReporting to: Operations Manager & Financial Director We are seeking a dynamic and experienced Fresh Vegetable Pack-House Manager to oversee the efficient operation of our vegetable packing facility. The ideal candidate will have a strong background in agricultural or horticultural management, with a focus on quality control, team leadership, logistics and operational optimization. The Fresh Vegetable Pack-House Manager will play a pivotal role in ensuring the timely and accurate packing of high-quality fresh produce while maintaining a safe and organized work environment. Minimum Requirements: Matric minimum qualificationDiploma in Agriculture or in the Food Hospitality Industry will be beneficial.3 years’ work experience in packhouse environment / agriculture industryManagement skills (managing operation of 80 – 100 staff)Excellent communication and interpersonal skillsGood numerical and planning skills, meticulousMust be self-disciplined, a team-player, honest and of high integrity.Must be willing to work long hours and alternative weekends. Duties and responsibilities: Management of the pack-house operations including all pack-house staff, production and administrationSound leadership and direction in the pack-house ensuring quality product output, accuracy, and consistency in pack-house processes and documentation.SalesProcurementLogisticsEnsuring high standards of health and safety practicesAudits, technical requirements & administrationHuman resource management.
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We are in need of general workers in Paarl and surrounding areas Cape Town. To be successful in your application you will need to have the following.
Must attached CV when you apply.
1) Green Barcoded ID or the new ID card
2) No criminal record as this will be checked
3) Three (3) Contactable references
4) Updated CV
5) SARS Registered
6) Proof of Bank Account
7) Grade 11 and above (Must produce school certificate)
Send you CVs to daniel@triodatacape.co.za
Responsibility:General dutiesConsultant Name: Daniel Allen
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The EUS Technician is responsible for the speedy resolution of Incidents and Service Requests with minimum come back, while providing an excellent customer experience. The EUS Technician will be responsible for performing onsite hardware, software and peripheral updates and repairs as part of agreement with their clients. The EUS Technician will be responsible for troubleshooting and repairs of computer systems and peripheral equipment located within their client environments. May include LAN installations, upgrades, and repairs. May maintain an adequate spare parts inventory of systems, subsystems and component parts used in repair work. Ensures that all work performed is adequately captured and updated on Autotask.
Responsibilities
Service Delivery:
Delivers quality work with few comebacks, good ticket admin and adherence to process. Closes tickets with enough focus on solution and root cause.Client centricity: Meets ticket survey ratio levels. Target: 5% of tickets closed receive survey responses where the average survey rating is greater than 90%.Consistently meet MTTR targets - Less than 3 hours to respond.Time logged: meets productivity expectations consistently of 6.5 hours logged per workday.Address user tickets regarding hardware, software, and networking.Walk customers through installing applications and computer peripherals.Ask targeted questions to diagnose problems.Guide users with simple, step-by-step instructionsConduct remote troubleshooting.Test alternative pathways until you resolve an issue.Customize desktop applications to meet user needs.Record technical issues and solutions in logs.Direct unresolved issues to the next level of support personnel.Follow up with clients to ensure their systems are functional.Report customer feedback and potential product requests.Help create technical documentation and manuals.
Teamwork:
Proactively shares knowledge within the team.Provides technical support and mentorship to the First Responder Team.Supports fellow team members to ensure the team succeeds collectively.
Personal:
Drives own personal, technical and career development.Conducts themselves professionally always.
Requirements
Matric qualificationMCSE/MCSA or equivalentMinimum 3 years’ experience in IT Customer Service environmentMinimum 3 years’ Infrastructure experience in an IT services companyIntermediate DC facilities.Intermediate Networking experience.Intermediate Microsoft Server infrastructure experience.Intermediate Exchange and Office 365 experience.Intermediate experience with Server Backup technologies.Intermedi...
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Requirements and skills:• Diploma in Mechanical Engineering as minimum requirement.• Minimum of 3 years’ experience in machine design and manufacturing.• Minimum of 2 years’ CAD experience.• Must be computer literate in MS Word, MS Excel, 2D CAD• Must be competent in 3D CAD machine design• Must have the ability to work independently as well as function within a team.• Must be able to travel both nationally and internationally.• A positive attitude, self-motivated and reliable.Key Responsibilities:• Produces efficient designs within the framework of simplicity, feasibility, cost efficiency and accuracy.• Compiles assemblies and detailed manufacturing drawings in accordance with acknowledged manufacturing standards.• Compiles part specifications, BOM’s, production orders and manuals.• Implement engineering change proposals (ECP’s) on designs.• Issues revisions and updates the manufacturing drawings, material lists and machine manuals.• Lay-out drawing of customer manufacturing area.• Drafting of P&ID.• Provides technical support during manufacturing processes and for technicians on-site.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA4XzE4MzkxN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792580&xid=1108_183917
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Location – Johannesburg or Stellenbosch (Hybrid/Remote)
Job Description
Our client is seeking to employ a Cloud Support Engineer to join their team.
The primary purpose of a Cloud Support Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft Cloud Platforms, ranging from Microsoft SaaS applications such as Office 365, and Microsoft 365, Microsoft PaaS offerings, like Azure App Services, Azure Functions, and Azure SQL Databases, as well as managing infrastructure components within Azure IaaS, such as virtual machines, virtual networks, and storage.
By leveraging deep knowledge of these cloud platforms, the Cloud Support Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Cloud Support Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft SaaS, PaaS, and IaaS platforms, addressing their inquiries and troubleshooting issues.Diagnose and resolve technical problems related to Microsoft cloud services, including SaaS applications, platform services, and infrastructure components.Communicate with customers in a clear and concise manner, guiding them through technical solutions, best practices, and recommendations.Manage and resolve incidents by adhering to established incident management processes, ensuring timely resolution and minimizing the impact on customer operations.Collaborate with internal teams, such as core services and infrastructure, to escalate and resolve complex technical issues, ensuring proper communication and coordination.Actioning Requests for Change (RFCs) related to Microsoft cloud platforms, by reviewing proposed changes, assessing potential impacts, providing technical guidance, and ensuring that changes are implemented smoothly and in compliance with established procedures and policies. Coordinating with stakeholders to minimize disruptions and maintain service continuity throughout the change process.Setting and defining Microsoft Cloud platforms performance and health metrics, leveraging relevant monitoring tools to identify and address potential issues before they impact customers.Contribute to the teams knowledge base by documenting solutions, crea...
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Location - Stellenbosch or Johannesburg (Hybrid/Remote)
Job Description
Our client is seeking to employ a Public Cloud Team Leader to join their team.
The Public Cloud Team Leader will be responsible for leading, managing and growing a team of cloud professionals. This includes providing guidance, mentorship, and support to team members, fostering a collaborative and high-performing environment, and facilitating professional development opportunities.
The Public Cloud Team Leader will play a key role in developing and executing the strategic roadmap for the Public Cloud team. This involves identifying and prioritizing cloud initiatives, aligning them with organizational goals, and ensuring the teams efforts contribute to the overall success of the company.
As technology evolves, it is important to continuously improve processes, standards, and best practices within the Public Cloud team. The Public Cloud Team Leader will be expected to stay up to date with industry trends, evaluate new tools and technologies, and drive innovation and efficiency within the teams operations.
Public Cloud environments require robust security measures. The Public Cloud Team Leader will be responsible for ensuring that appropriate security controls, compliance standards, and risk mitigation strategies are in place for the company client tenants.
Responsibilities
Lead, inspire, and motivate the Public Cloud Support team, fostering a positive work environment that encourages teamwork, collaboration, and professional growth.Set clear team objectives, define contribution metrics, and establish growth plans for team members, while ensuring alignment with company goals and client requirements.Conduct regular contribution evaluations, provide constructive feedback, and identify opportunities for skills enhancement and career advancement within the team.Oversee the day-to-day operations of the Public Cloud Support team, ensuring efficient handling of client requests, incidents, and escalations in line with defined service level agreements (SLAs) and industry best practices.Monitor team contribution metrics, including response times, resolution rates, and customer satisfaction scores, and take proactive measures to improve service delivery and operational efficiency.Collaborate with other teams, such as infrastructure, and core services, to ensure seamless coordination and timely resolution of complex technical issues and customer concerns.Partnering with the pre-sales and professional services teams to align on the current and possible future supported and non-supported architectures and/or deployment components.Act as a primary point of contact for key clients, understanding their unique business requirements and aligning the company’s cloud support services accordingly.Attend ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjI5NzI4MjIyP3NvdXJjZT1ndW10cmVl&jid=1705719&xid=1229728222
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Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in 2025!
WHY PKF?
To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet the needs of such a diverse clientele lies in the breadth and depth of our team.
We create a positive workplace setting which has cultivated talent through offering opportunities, mentorship, training and, above all, celebrating employee diversity.
Not only do we offer a career with one of South Africa’s most respected accounting firms, but we also offer mentorship and on-going training, generous benefits, and a nurturing, dynamic work environment designed to challenge and motivate. When you join PKF, you join an international network of like-minded firms that share similar values with regards to people investment and people development.
PKF is one of the largest mid-tier accounting networks in the country, making us big enough to provide an excellent career foundation, and small enough for you to make a difference. Develop your true potential and receive unique opportunities needed for your personal growth and development as a trainee accountant!
Minimum requirements
Postgraduate Diploma in Accounting (PGDA) or currently enrolled for Postgraduate Diploma in Accounting (PGDA)A good academic recordGood communication skills
To apply, upload the following
Your full CVCopy for your full academic recordsCopy of your matric certificateCopy for your identity documentPlease ensure that you provide all the required documents to avoid rejection of your application
Duties and responsibilities of a trainee accountant
Diligently serve the training office in the profession of a CA(SA) or AGA(SA) and, where applicable, an RA;Diligently pursue his studies in the theory and practice of the profession and notify the training officer immediately should he cease to be registered for a course that would lead to the eventual award of an accredited degree or an accredited bridging program;Not engage in any other business or occupation during the currency of his training contract without the express written authority of the training officer;At all times keep the affairs of the training office and its clients confidential and not breach any codes of professional conduct, disciplinary rules or by-laws that apply to the profession of a CA(SA) or an AGA(SA) and, if applicable, an RA;Comply with the provisions of these Regulations;Comply with the training office policies and proced...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMTY4NzQwMzA2P3NvdXJjZT1ndW10cmVl&jid=1502307&xid=2168740306
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Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in 2024!
WHY PKF?
To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet the needs of such a diverse clientele lies in the breadth and depth of our team.
We create a positive workplace setting which has cultivated talent through offering opportunities, mentorship, training and, above all, celebrating employee diversity.
Not only do we offer a career with one of South Africa’s most respected accounting firms, but we also offer mentorship and on-going training, generous benefits, and a nurturing, dynamic work environment designed to challenge and motivate. When you join PKF, you join an international network of like-minded firms that share similar values with regards to people investment and people development.
PKF is one of the largest mid-tier accounting networks in the country, making us big enough to provide an excellent career foundation, and small enough for you to make a difference. Develop your true potential and receive unique opportunities needed for your personal growth and development as a trainee accountant!
Minimum requirements
Postgraduate Diploma in Accounting (PGDA) or currently enrolled for Postgraduate Diploma in Accounting (PGDA)A good academic recordGood communication skills
To apply, upload the following
Your full CVCopy for your full academic recordsCopy of your matric certificateCopy for your identity documentPlease ensure that you provide all the required documents to avoid rejection of your application
Duties and responsibilities of a trainee accountant
Diligently serve the training office in the profession of a CA(SA) or AGA(SA) and, where applicable, an RA;Diligently pursue his studies in the theory and practice of the profession and notify the training officer immediately should he cease to be registered for a course that would lead to the eventual award of an accredited degree or an accredited bridging program;Not engage in any other business or occupation during the currency of his training contract without the express written authority of the training officer;At all times keep the affairs of the training office and its clients confidential and not breach any codes of professional conduct, disciplinary rules or by-laws that apply to the profession of a CA(SA) or an AGA(SA) and, if applicable, an RA;Comply with the provisions of these Regulations;Comply with the training office policies and proced...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzM1OTU2P3NvdXJjZT1ndW10cmVl&jid=1502308&xid=2335956
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Experience your future in our world at PKF Cape Town and join us as SAICA Trainee Accountant in July 2023!
WHY PKF?
To put it bluntly! We don’t believe that one size fits all. Certainly not when it comes to chartered accountancy services. Our clients are made up of individuals, privately owned businesses and corporations of different sizes that span a wide range of industries. Our ability to meet the needs of such a diverse clientele lies in the breadth and depth of our team.
We create a positive workplace setting which has cultivated talent through offering opportunities, mentorship, training and, above all, celebrating employee diversity.
Not only do we offer a career with one of South Africa’s most respected accounting firms, but we also offer mentorship and on-going training, generous benefits, and a nurturing, dynamic work environment designed to challenge and motivate. When you join PKF, you join an international network of like-minded firms that share similar values with regards to people investment and people development.
PKF is one of the largest mid-tier accounting networks in the country, making us big enough to provide an excellent career foundation, and small enough for you to make a difference. Develop your true potential and receive unique opportunities needed for your personal growth and development as a trainee accountant!
Minimum requirements
Postgraduate Diploma in Accounting (PGDA) or currently enrolled for Postgraduate Diploma in Accounting (PGDA)A good academic recordGood communication skills
To apply, upload the following
Your full CVCopy for your full academic recordsCopy of your matric certificateCopy for your identity documentPlease ensure that you provide all the required documents to avoid rejection of your application
Duties and responsibilities of a trainee accountant
Diligently serve the training office in the profession of a CA(SA) or AGA(SA) and, where applicable, an RA;Diligently pursue his studies in the theory and practice of the profession and notify the training officer immediately should he cease to be registered for a course that would lead to the eventual award of an accredited degree or an accredited bridging program;Not engage in any other business or occupation during the currency of his training contract without the express written authority of the training officer;At all times keep the affairs of the training office and its clients confidential and not breach any codes of professional conduct, disciplinary rules or by-laws that apply to the profession of a CA(SA) or an AGA(SA) and, if applicable, an RA;Comply with the provisions of these Regulations;Comply with the training office policies and p...
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Title: Treasury Execution & OperationsPlace of work: StellenboschReporting to: Group CFOWe are recruiting a new role within a group finance team to assume ownership and responsibility of all execution of treasury operations across the group.The ideal candidate must balance financial diligence with entrepreneurial energy, be analytically adept, and have a passion for African business. A healthy spirit of adventure and sense of humor would be helpful. Flexibility to travel will be required.Minimum Requirements: Postgraduate Degree in Finance, Engineering or similar;Corporate treasury experience for 5+ years is a must for this position;Lending industry experience not required;Flexibility for occasional travel;Passion for Africa and willingness to work in the developing worldDuties and Responsibilities: Set up ALM process and systems, including review of current treasury strategy;Executing accurately against the defined treasury strategy;Group wide liquidity management and cash forecasting oversight, in partnership with subsidiary finance teams;Reviewing of legal agreements; Compliance within lending arrangements (eg covenants); internal and external reporting;Continuous operational improvement across all treasury functions;Foreign currency exposure risk
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzcyMF9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792745&xid=1109_187720
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Title: Technical OperatorPlace of work: Groblersdal, Limpopo OR Patensie, Eastern CapeReporting to: Operations Manager We are seeking an independent, strong team-oriented Operator to join our South African team.In this role, you will be working directly with our staff and our agriculture customers in their packing housefacilities, to support the application of our product to fresh produce. You will ensure operations are fast and efficient while creating an environment that puts people, safety, and quality first. We have two opportunities available, one in Groblersdal, Limpopo and the other in Patensie, Eastern Cape. This is a shift-work position, and the schedule may vary to include early mornings, nights, weekends, and holidays. Currently we are looking at a 6 months fixed term contract with the option to extend depending on the performance and company growth.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18xMTA5XzE4NzcyMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1792746&xid=1109_187722
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Location – Johannesburg/Cape Town (Hybrid)
Job Description
Our client is seeking to employ a Client Success Manager to join their team.
The Client Success Manager builds and nurtures business relationships with clients, focusing on delivering digital change/ adoption leveraging the company’s ecosystem. This ecosystem includes Managed Support Services, Procurement, Projects and Hosting services. A key outcome for the CSM is careful orchestration of a digital transformation journey based on an improvement plan relevant to each client’s specific need. This role is also accountable for maintaining and growing revenue in accounts by providing appropriate solutions to solve client business problems.
Responsibilities
Client Portfolio Management
Maintain and build relationships with key client stakeholders.Collate reporting to share at regular check-ins to align on value-driving metrics.Proactive client risk and issue managementBill of ICT assessmentsDevelop deep context of the client landscape and their operating model.Understand the impact of business trends and emerging technology on their clients and their customers and staff.Generate value by working with their clients to create innovative solutions to business problems.
Demand Management
Opportunity and pipeline development initiativesDrive both client demand and support the sales process.Develop account plan with the support of the greater Client Success and Delivery team.Lead client to successfully operate their IT landscape, from Adoption to Digital TransformationDevelop an improvement plan and execution roadmap to augment the client’s IT landscape.
Delivery Management
Project portfolio management across client accountsAppropriate allocation of teams in conjunction with the projects manager to deliver planned initiatives.Manage project quality, milestones, budget, risks and issues.Build partnerships with internal teams to support effective service delivery.Manage client expectations and retrospectives following delivery initiatives.Develop reusable intellectual property and collateral for knowledge sharing.
Commercial Management
Annual SLA renewal planning, negotiation and approvalManage commercial risk ensuring contracts are signed and in place timeously.Project proposal coordinationProject forecasting and billingProject Statement of Work supportCompliance management of the company’s termsManagement of profitability of projects and services
Coaching and Mentoring
Peer coaching and mentoring of te...
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Location – Stellenbosch (Hybrid)
Job Description
Our client is seeking to employ a Business Risk Coordinator to join their team.
To ensure that commercial client contracts are managed proactively and effectively by working closely with necessary stakeholders. To proactively identify and manage areas or optimization, and drive contract focus items. To raise and manage expectations and risks in a structured, transparent way. To support with the assurance and roll out of business processes. To support with centralized document management and upkeep. To regularly conduct recons and audits to ensure compliant client contracting. To support and contribute towards the deliverables and growth of the Business risk team.
Responsibilities
Commercial Contracting:
Manage the overall contracting process within the company in a timely, proactive manner.Build relationships and work closely with key stakeholders.Draft and review commercial contracts in line with their company standards.Follow the required processes and sales mandates to ensure accurate and timely delivery of client contracts.Vet and ensure accurate commercials are presented in the weekly commercials meeting.Actively manage the client folder structures and their upkeep.Identify and define process optimization opportunities and implement where needed.Understand the overall business and how client contracting aligns to other processes or procedures.Ensure the correct processes, procedures, reporting, and documentation are available and maintained.Actively drive successful commercial contracting and work hand in hand with the necessary stakeholders.Actively drive, understand, manage, analyze, influence and report on contracting pipeline.Actively drive contracts focus items for the week and month ahead.Raise contract risk awareness and provide possible solutions where needed.Responsible for design, implementation and management of a system to deal with early warning signs and key indicators to mitigate risks in a proactive, transparent, and structured way.Regularly conduct recons and audits to ensure compliance and upkeep of their client contracting.Apply and coordinate change management where needed.
Legal:
Understand and learn their contracting terms & conditions and how they impact their business.Draft legal negotiation template and complete first review of comments of contract agreements negotiations.
Business Risk:
Support the Business Risk team with program or project related work.Support the Central Functions team with any project related initiatives.
Administration:
Support with maintenance of the company legal contract documentati...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zODIxODQ3MzA4P3NvdXJjZT1ndW10cmVl&jid=1700163&xid=3821847308
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Location - Remote First with occasional in-person engagements in Cape Town or Johannesburg
Job Description
One of our clients is seeking to employ a Modern Workplace Engineer to join their dynamic team.
The primary purpose of a Modern Workplace Engineer is to deliver exceptional customer support by addressing and resolving technical issues primarily related to Microsoft SaaS applications such as Office 365, Microsoft 365, Teams, and Exchange Online.
By leveraging deep knowledge of these cloud platforms, the Modern Workplace Engineer guides customers in troubleshooting problems, offering tailored solutions, and ensuring a seamless experience. This involves proactive monitoring, diagnosing issues, and implementing effective resolutions while adhering to best practices and security standards.
Furthermore, the role emphasizes collaboration with internal teams, including pre-sales and professional services, to escalate and resolve complex issues, driving continuous improvement in service quality and customer satisfaction. The Modern Workplace Engineer also contributes to documentation efforts, sharing insights and best practices to enhance knowledge sharing within the team and with customers.
Responsibilities
Offer prompt and effective technical assistance to customers utilizing Microsoft M365 platforms, addressing their inquiries and troubleshooting issues.Manage and maintain devices using Microsoft Endpoint Manager (Intune), ensuring proper configuration, security policies, and compliance with The companys Gold Standards.Manage security features such as Windows Defender, BitLocker, and Conditional Access to ensure the protection of endpoints and data.Manage security best practices, including data protection, encryption, and multi-factor authentication, to safeguard devices and data.Manage collaboration tools such as Microsoft Teams, SharePoint, and OneDrive to enhance communication and productivity for end-users.Administer and manage Microsoft Exchange Online as part of the modern desktop environment. Configure and maintain Exchange Online settings, including user mailboxes, distribution groups, shared mailboxes, and security settings.Integrate and leverage Microsoft 365 Defender solutions to enhance threat detection, response, and overall security posture within the modern desktop environment.Collaborate with internal teams to configure and manage Defender components such as Microsoft Defender for Endpoint, Microsoft Defender for Identity, Microsoft Defender for Cloud Apps and Microsoft Defender for Office 365Utilize scripting languages and automation tools (e.g., PowerShell) to streamline processes, automate tasks, and enhance efficiency.Work with the internal teams to develop strategies for patching and updating devices, ensuring they are up-to-da...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODY1MjI0NzU3P3NvdXJjZT1ndW10cmVl&jid=1700167&xid=1865224757
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Location – Johannesburg or Stellenbosch (Hybrid/Remote)
Job Description
Our client is seeking to employ an Infrastructure Architect to join their team.
As a Senior Infrastructure Architect, you will play a critical role in designing and implementing robust IT infrastructure solutions for their clients. Your expertise will be instrumental in defining the technology roadmap, ensuring scalability, availability, and security of their clients infrastructure. You will collaborate with cross-functional teams, including client stakeholders, project managers, engineers, and operations personnel, to deliver high-quality solutions that align with business objectives.
Reports to: PMO Leader, who leads their PMO and Infrastructure Projects teams.
Responsibilities
Infrastructure Design: Develop and design infrastructure solutions that align with their clients’ strategic goals and objectives. This includes data centre, cloud, security, hardware, software, network, and storage components.System Architecture: Define the overall system architecture for complex infrastructure projects, considering factors such as performance, availability, security, scalability, and cost-effectiveness.Technology Evaluation: Evaluate emerging technologies, products, and services to identify opportunities for enhancing their clients’ infrastructure and reducing risk. Conduct feasibility evaluations and make recommendations for implementation.Infrastructure Planning: Collaborate with stakeholders to identify infrastructure requirements, capacity planning, and resource allocation. Create roadmaps and provide guidance on infrastructure upgrades, enhancements, and migrations.Infrastructure Implementation: Perform technical lead during projects to implement data centre architecture, virtualization, storage, network, security, and cloud solutions to meet their clients’ needs.Security and Compliance: Ensure that infrastructure solutions meet security and compliance requirements, including data protection, access controls, high-availability, disaster recovery, and business continuity. Implement industry best practices and stay updated with evolving security threats and technologies.Technical Documentation: Create and maintain detailed documentation of infrastructure designs, configurations, standards, and procedures. Develop architectural diagrams, technical specifications, and other relevant documentation.Collaboration and Leadership: Work closely with cross-functional teams, including Demand, IT operations, project management, infrastructure engineering, and security teams, to provide design, guidance, implementation, and support for infrastructure-related initiativ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODkwNjMxOTA/c291cmNlPWd1bXRyZWU=&jid=1700165&xid=189063190
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