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Our client in a FMCG industry is looking for an Exports & Internal Coordinator to be based in Kempton ParkA Customer Service Coordinator is responsible for ensuring smooth communication and positive customer experiences by handling inquiries, resolving complaints, and coordinating with various departments to provide solutions. They also track customer interactions, collect feedback, and analyze data to identify areas for improvement, ultimately contributing to higher customer satisfaction. Key Responsibilities:Handling Inquiries and Complaints: Responding to customer inquiries via phone, email, chat, or social media, providing timely and accurate information, and resolving complaints. Issue Resolution: Collaborating with different departments (e.g., technical support, billing, sales) to resolve customer issues effectively, often involving problem-solving, negotiation, and escalation. Customer Feedback Collection: Gathering feedback through surveys, direct interactions, and social media to identify areas for improvement. Record Keeping: Maintaining accurate records of customer interactions, complaints, and resolutions, tracking issues over time, and identifying trends. Training and Support: Mentoring or training new customer service representatives and providing ongoing support to ensure high service standards. Coordination: Coordinating with other departments to streamline processes, improve communication, and ensure a consistent customer experience. Logistics Coordination: Managing and tracking international shipments, coordinating with freight forwarders, customs brokers, and carriers. Documentation: Preparing and managing export documentation, ensuring accuracy and compliance with regulations. Compliance: Ensuring adherence to import/export regulations, customs requirements, and other relevant standards. Communication: Maintaining clear and effective communication with internal teams (sales, purchasing, warehousing) and external stakeholders. Problem Solving: Identifying and resolving issues that may arise during the export process. Reporting: Tracking key performance indicators (KPIs) related to export operations and reporting on progress. Customer Service: Providing support and information to customers regarding export processes. Required Skills and Qualifications:Strong communication and interpersonal skills.Grade 12 and tertiary qualifications in business/ operations or sales & marketing relatedAt least 3 to 7 years experience in customer services in a t https://www.jobplacements.com/Jobs/E/Exports--Sales-Coordinator-FMCG-1176965-Job-Search-5-13-2025-3-01-47-AM.asp?sid=gumtree

Job Placements

Kensington

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Job SummaryYoull interact with both new and existing customers, understand their packaging needs, and manage the sales process from prospecting to after-sales support.This role requires someone whos client-centric, target-driven, and passionate about building value-driven relationships that lead to consistent growth.Interact with current and new customers, conduct needs analysis, and build/manage a growing customer baseDeliver excellent customer service in Gauteng and surrounding areas Achieve monthly and annual business targetsBasic Qualifications/ Requirements:To thrive in this role, youll need more than just experience were looking for someone who brings strategic thinking, relationship-building ability, and a winning mindset.Bachelor of Commerce, Sales, or Commercial qualification5 years proven experience in a sales, marketing, or business development rol.Preference will be given for experience in the paper, corrugated, packaging, or FMCG industryThe capacity to flourish in a competitive environmentStrong interpersonal skills, able to collaborate and build rapport with clients and teamsCustomer-centric approach, with the ability to communicate at all levelsAbility to manage risks and think criticallyConfident in communicating with influence and driving conversations toward valueA clear drive for results and performance excellenceSolid business and financial acumenFluent in EnglishA sound technical understanding and the ability to solve customer-related problems with practical solutionsValid drivers licenceYour key responsibilities will be:This role calls for someone with strong functional abilities, a sharp eye for opportunity, and the emotional intelligence to nurture relationships and drive business outcomes.Executing of the annual sale plan in terms of volume, revenue, and profitabilityBuilding solid customer partnerships, including corporate and multi-national clientsGathering market intelligence by performing market research to identify opportunitiesUnderstanding customer requirements, offering technical support and solution sellingActively building and expanding the area sales footprintBuilding, maintaining and managing excellent supplier relationsHandling the resolution of customer complaintsAchieving selling price targets and annual price increasesActing as the key interface between the customer and all relevant internal divisionsPreparing and presenting Sales ReportsEnsuring timely and correct deliveries to customersSupporting innovation and product developmentDelivering marketing presentations and business reviews to key stakeholders?? How t https://www.jobplacements.com/Jobs/E/External-Sales-Representative-1181926-Job-Search-5-4-2025-5-49-17-AM.asp?sid=gumtree

Job Placements

Boksburg

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Job Summary:Responsible for executing the sales operational plan, building and maintaining relationships with customers and suppliers, managing key accounts, and driving new business development. This position also requires the individual to invest in personal growth and uphold the values of Van Wyngaardt.1. Key Performance AreasExecute the Van Wyngaardt Sales PlanBuild and Maintain RelationshipsNew Business DevelopmentProduct SalesPersonal DevelopmentTeam Collaboration 2. Key Tasks:Execute the Van Wyngaardt Sales PlanEnsure consistently allocated sales budget are met, closely monitoring sales performance.Analyse and assess the potential of existing and prospective customers to maximize sales opportunities.Provide detailed monthly reports regarding the status of the sales plan, identifying areas of success and opportunities for improvement. Collaborate with management to adapt strategies as needed. Build and Maintain RelationshipsFocus on fostering strong, lasting relationships with key customers to increase loyalty, repeat business, and referrals.Establish effective communication with suppliers, ensuring smooth operations, product availability, and timely deliveries.Be proactive in managing key accounts by addressing customer needs, managing expectations, and ensuring customer satisfaction.Act quickly and effectively in addressing and resolving any customer complaints or issues to maintain positive relationships. New Business DevelopmentReach out to potential customers through cold calls, email outreach, and networking to generate new business opportunities.Conduct market research to uncover new market opportunities, trends, and customer needs that align with Van Wyngaardt product offerings.Identify and engage dormant or inactive accounts, exploring opportunities for reactivation and resuming sales.Work closely with the finance team to assess potential for expanding the product range and explore pricing strategies to drive business growth. Product Sales:Consistently meet or exceed the assigned monthly sales targets, ensuring company goals are achieved.Ensure that sales activities are aligned with company profitability targets by maintaining appropriate margins on all product sales.Effectively manage the accounts receivable process, ensuring timely payments and minimizing outstanding debt. Personal Development:Actively participate in company-sponsored training programs, industry workshops, and skills development courses to e https://www.jobplacements.com/Jobs/F/Field-Sales-Representative-1185048-Job-Search-5-13-2025-9-58-39-AM.asp?sid=gumtree

36min

Job Placements

Kensington

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Position: Senior Buyer Location: Johannesburg, Gauteng Reports to: National Supply Chain Manager Communication Departments: Sales, Production, Warehouse, Receiving and Finance Minimum Qualification Requirements: MatricDegree/Diploma in Supply Chain Management or Procurement QualificationMin 5 to 10 years’ experience in FMCG ProcurementDriver’s license Skills: NegotiationCustomer OrientationExcellence OrientationInsightListening potentialInnovationAdaptabilityAdvanced CalculationsAdvanced Reading Comprehension Roles and Responsibilities: Purchase goods, materials, components or services in line with specified cost, quality and delivery targetsEnsure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operationsMaintain and update all procurement registers.Be responsible for all imports and sourcing alternate sources of supplies on a continuous basis.Be responsible for all import costings, outstanding order schedule maintenance and updating and follow up on all shipments.Be responsible to customs clear all imports under the correct tariff headings.Be responsible for updating all formulas and calculations.Monitor market trends, competitor strategies and market suppliersResearch and evaluate areas of opportunity and reduce costs where possibleDeliver briefs, updates and reports as and when requiredDevelop creative and innovative procurement processesDevelop ideas and strategies to improve operational efficiency, add value, aid business performance and work towards a strategy of continuous improvementNegotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilizing negotiation and procurement best practice tools and methodsAssess and evaluate suppliers and undertake performance reviews to ensure contract compliance and manage performance improvement activitiesEnsure that a professional and consistent approach is taken in relation to all supplier relationshipsExplore alternate sources for goods and materialsPrepare purchase orders in line with final negotiations with selected suppliers and in line with organizational targets and requirementsUndertake research on and evaluate existing and new suppliersOn time responses to internal and external communication to all role places, e.g. sales regarding price increase...Additional Info:5 to 10 yearsSalary: RNegotiableJob Reference #: 3054096163

1mo

Stratogo

Johannesburg CBD

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Generate and distribute customer invoices with precision and within the required timeframesTrack client accounts regularly to detect overdue payments or irregularitiesConduct routine reconciliations to verify the accuracy of debtor account recordsProfessionally engage with clients to follow up on outstanding balances and encourage timely paymentAccurately apply incoming payments and ensure debtor ledgers are up to dateResolve issues related to payment differences or billing errors through investigation and communicationCompile and present periodic reports on receivables, aging analysis, and recovery progressCollaborate with sales and operations teams to address and resolve invoicing or payment concernsKeep debtor files and documentation well-organized for easy access and audit readinessOperate in line with company guidelines, ethical standards, and legal regulations governing credit control.Maintain prompt and transparent communication with both internal departments and external clients regarding account updatesContinuously identify and recommend strategies to enhance receivables processes and strengthen overall cash flow efficiency Skills & Experience: A minimum of 3 years in a debtors or accounts receivable position, with hands-on involvement in credit control and customer account managementPrevious exposure to manufacturing or FMCG environments will be considered advantageousWell-versed in receivables processes, including payment follow-ups, reconciliations, and credit risk mitigationSkilled in building rapport with clients and negotiating payment solutions professionally and effectivelyStrong analytical thinking, keen eye for detail, and the ability to resolve account discrepancies promptlyService-oriented approach with a commitment to maintaining positive customer relationships during collectionsProficiency in Microsoft Excel at an intermediate level or higherExperienced in using accounting platforms such as Pastel Partner or equivalent ERP systems Qualification:A minimum of a Senior Certificate (Grade 12) is requiredA post-secondary qualification in Accounting, Finance, or Credit Management is strongly preferredIn the absence of formal tertiary education, candidates must demonstrate at least 3 years of direct, relevant experience in a similar role Contact Refiloe Mofokeng on https://www.jobplacements.com/Jobs/D/Debtors-Clerk-1183955-Job-Search-05-09-2025-04-15-15-AM.asp?sid=gumtree

Job Placements

Kensington

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"fmcg sales jobs" in Gauteng

fmcg sales jobs in Gauteng (34 results)

Results for fmcg sales jobs in "fmcg sales jobs" in Gauteng in Gauteng