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A private game reserve is looking for a receptionist to join their team. This is a live-in position and preferably a young, single person who is available immediately and willing to relocate to the Ceres area. Working as a Receptionist means that your focus is to ensure that the needs and requests of the guests are met, and that each guest has a memorable stay. This position has the responsibility of dealing with guests on a daily basis. The duties include guest handling as well as performing administration tasks. You are required to obtain reservation information, and offer valuable information to guests regarding accommodation, services and activities and will act as the communications hub of the lodge, distributing information without delay to the relevant people and departments. Key focus areas: Guest Handling & Service Administrative Functions Qualifications and skills: Grade 12 (essential) Good literacy & numeracy skills (essential) MS Office Suite proficiency (recommended) & previous experience on a PMS system At least 2 years’ experience in a similar role Effective communication skills Additional information: This is a live-in position in the Ceres Karoo Only shortlisted candidates will be contacted Responsibility:Key Performance Areas: Reception Greet the guests on arrival by making use of their surname Register the guest, ensuring that the necessary details are obtained, i.e. name in full, address, whether company or private booking, special rate, allowances, VIP, charge details, nationality, passport number, etc. Allocate room according to reservations list, ensuring that this is what the guest has booked, both in terms of the room itself and the rate to be paid Liaise or alert the ranger so that the guest’s luggage is taken to his room and the key issued Rooming guests explaining all amenities in the room Ensure all charges are posted and billing is correct prior to departure Answer telephone professionally within 3 rings Ensure messages are relayed to all HOD’s Assist with Stock Take Maintain cleanliness of reception desk as well as the curio shop Ensure Welcome Cards are handwritten daily Update Nationality Report daily Assist guests with any queries or requests UPSELL Activities offered at the Lodge Adhoc Ensure that the occupancy list is updated and copies given to the relevant department Redirect all special enquiries to the Guest Relations Manager and General Manager To perform any other associated and reasonable task that may be required from time to time Standard Requirements Maintain a neat, well-groomed appearance at all times Wear a clean, ironed uniform and a name Radio etiquette Telephone etiquette Respect his / her supervisor and be a good team player at all times

2mo

Private Game Reserve

Klein Karoo

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Job Purpose: The Mandarin-Speaking VIP Executive Host is responsible for delivering exceptional guest service to high-value clients, including international patrons, with a particular focus on Mandarin-speaking guests. This role involves building strong relationships, ensuring a seamless experience for VIP guests, and promoting customer loyalty while driving revenue growth for Monte Casino.Key Responsibilities:Serve as the primary point of contact for Mandarin-speaking VIP guests, ensuring their needs are anticipated and met with the highest standard of service.Build and maintain strong relationships with VIP guests to enhance customer loyalty and repeat visits.Coordinate and manage all aspects of the guest experience, including reservations, gaming preferences, special requests, and personalized services.Communicate effectively with internal departments to ensure smooth operations and a seamless experience for guests.Assist guests with inquiries, complaints, and requests, resolving issues promptly and professionally.Actively engage with guests on the gaming floor and in VIP areas to promote casino offerings and upcoming events.Identify and cultivate new VIP guests, contributing to the growth of the casinos high-value customer base.Provide translation services when necessary to facilitate effective communication between guests and staff.Stay informed about gaming promotions, entertainment offerings, and other services to keep guests well-informed.Monitor guest spending and play activity to ensure proper rewards and incentives are provided in accordance with company policies.Qualifications and Experience:Fluency in Mandarin and English (both verbal and written) is essential.Previous experience in a customer service, hospitality, or gaming environment is preferred.Experience working with VIP clientele or in a similar executive host role is advantageous.Strong interpersonal and communication skills with the ability to build rapport with diverse guests.Knowledge of casino operations and gaming products is a plus.Proficiency in Microsoft Office applications and the ability to learn casino management systems.Key Competencies:Customer-focused with a passion for delivering exceptional guest experiences.Professional demeanor with excellent problem-solving abilities.Ability to work independently and as part of a team in a fast-paced environment.Adaptability to work flexible hours, including evenings, weekends, and holidays.Attention to detail with strong organizational and time-management skills. https://www.jobplacements.com/Jobs/C/Chinese-VIP-Executive-Host-1190255-Job-Search-05-30-2025-02-00-22-AM.asp?sid=gumtree

12d

Job Placements

Kensington

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"game reserve jobs" in South Africa

game reserve jobs in South Africa (30 results)

Results for game reserve jobs in "game reserve jobs" in South Africa in South Africa