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Results for debt collection jobs in "debt collection jobs" in Durban in Durban
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?? Were Hiring: Debt Collector (USA Collections) Office-Based | Umhlanga, KZNLocation: Umhlanga, KwaZulu-Natal Working Hours: 4:00 PM 1:00 AM (SA time) Public Holidays: USA calendar observed Contract Type: Full-time, Office-basedDo you have experience in USA-based debt collections? Ready to join a dynamic and fast-paced team working in international markets?Were on the lookout for experienced Debt Collectors to join our vibrant office in Umhlanga. This is a fantastic opportunity to grow your career in a professional, performance-driven environment with global exposure.?? Key Responsibilities:Contact debtors in the United States to negotiate payment solutionsUpdate customer records accurately and maintain call logs? Requirements:Minimum 12 years of USA debt collections experience (essential)Excellent communication and negotiation skillsAbility to work USA hours: 4 PM to 1 AM (SA time)Reliable transport to/from our Umhlanga officeTech-savvy with basic computer skills?? What We Offer:Competitive basic salary + commission structurehttps://www.jobplacements.com/Jobs/D/Debt-Collections-Agent-1190053-Job-Search-5-29-2025-8-45-02-AM.asp?sid=gumtree
2d
Job Placements
1
Accounts receivable management and collections are essential for maintaining a healthy cash flow in any business. Efficient collections ensure that outstanding debts are recovered while preserving positive relationships with customers and clients. AR Solutions provides a seamless, compliant, and effective solution for accounts receivable recovery.At AR Solutions, we do more than just collect debt. We become an extension of your team, aligning with your values and business practices to ensure a seamless and professional recovery process. We recognize that every interaction matters, which is why we are trained to approach your customers regarding collections and debtors with integrity, empathy, and a strong commitment to results. Our mission is not only to recover outstanding balances but also to maintain the trust and reputation you have built with your customers or clients.
4d
1
Job DescriptionCall Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes.Minimum requirements (Qualifications and Experience)Grade 12/ MatricA Degree/Diploma in any related field will be an advantage.3 – 5 years of work experience in a Debt Collection EnvironmentKnowledge of the function, process in a Call Centre EnvironmentTrack record of Coaching a TeamGood written and verbal communicationProficiency in MS Office and Excel.Decisiveness and initiation.PersuasiveInfluentialAnalyticalAdapting and responding to change.Goal DrivenKey Responsibilities:Implement a performance and consequence framework to address non-performers within Acceptable time frames.Manage agents who do not meet required performance standards through the internal improvement programme.Identify & develop remediation plans to address undesirable team behavior.Deploy bespoke retention and development plans for key employees.Remain below agreed attrition thresholds.Achieve total collections against set client targets.Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer competitors.Meet and exceed stipulated financial targets as per mandates.Optimize operational productivity outputs as per agreed mandate performance remediation plans.Behavioral actions will be held accountable against the new Agency Leadership pledge.Assist new hires such that they are productive on the floor in the shortest possible time frame.Client Interaction, where required Daily/Weekly/Monthly.Ensure compliance with internal policies and procedures, external regulations, and information security standards.Collect and provide data required for various audits.Effectively manage team workload.Responsible for all Performance Management initiatives for the team Skills.Knowledge and understanding of the following legislation: Protection of Personal Information Act, and Magistrates Court Act.MS OfficeOrganizational Skills.Multi-tasking.Negotiation Skills.Behavioral (Desirable).Deadline driven.Stress Tolerance.Accountable.Team Player.Problem Solving.Achieving personal work goals and objectives.Cope well with pressure and setback.Follow instructions and procedures.
https://www.jobplacements.com/Jobs/C/Call-Center-Manager-Debt-Collection-1189833-Job-Search-05-29-2025-02-00-17-AM.asp?sid=gumtree
2d
Job Placements
1
ENVIRONMENT:A Durban-based Financial Services company seeks a highly motivated, results-driven Sales Executive to take the brand to market, spearhead strategic marketing and sales initiatives, and drive business growth. You will develop and execute a go-to-market strategy for the companys new debt collections software and call center solutions, lead contract negotiations while tracking and managing the sales pipeline, ensuring timely follow-ups and efficient lead conversion. The ideal candidate must possess a Bachelors Degree or similar qualification in Business, Sales, Marketing, or a related field with proven sales leadership experience (5+ years) in debt collections software, call center technology, or similar IT software solutions, a track record of meeting and exceeding aggressive B2B sales targets, including sales to South African municipalities and hands-on experience with CRM systems (Bitrix preferred), Lead Generation tools, and Digital Marketing techniques. DUTIES:Business Development & Sales Strategy -Develop and execute a go-to-market strategy for the companys new debt collections software and call center solutions.Generate high-quality leads through networking, strategic outreach, and Digital Marketing campaigns.Identify and capitalize on new sales opportunities for debt recovery software within the private sector, municipalities, and financial institutions.Drive direct sales efforts, including cold calling, prospecting, and customer engagement.Build and manage a robust sales pipeline to achieve and exceed revenue targets. Brand Awareness & Marketing Leadership -Lead marketing initiatives to position the company and its products as industry leaders.Develop and implement branding, advertising, and content strategies to support sales efforts.Collaborate with marketing and the leadership team to create compelling product messaging and positioning.Represent the company at industry events, conferences, and networking sessions to drive visibility and engagement. Client Relationship Management -Develop and maintain long-term relationships with clients, ensuring customer satisfaction and retention.Act as a trusted advisor, helping clients maximize the value of the companys software solutions.Oversee the client onboarding process, ensuring smooth implementation and adoption of solutions.Continuously gather market insights and customer feedback to inform future product enhancements. Sales Administration & CRM Management -Maintain accurate and up-to-date sales records, reports, and client interactions in the Bitrix CRM system.Track and manage the sales pipeline, ensuring timely follow-ups and efficient lead conversion.https://www.jobplacements.com/Jobs/S/Sales-Executive-Software-Solutions-DBN-1185447-Job-Search-5-14-2025-11-18-42-AM.asp?sid=gumtree
16d
Job Placements
1
1
Role Purpose:Maintain accurate financial records.Track customer payments.Ensure outstanding debts are collected in a timely manner.Minimum Job Requirements:Minimum Matric.Degree in Accounting, or Finance, a strong advantage.Relevant Courses in Bookkeeping, Accounting Principles, and Financial software will be beneficial.Minimum 2 years experience in debtors required.Solid understanding of basic accounting principles and software.Proficiency in using financial management software like SAP/Syspro or QuickBooks.Key Responsibilities:Invoicing and Statements: Generate and send invoices and statements to customers for products or services.Payment Tracking: Monitor and record customer payments accurately, ensuring that payments are matched with corresponding invoices.Reconciliation: Reconcile accounts and resolve discrepancies in payments and invoices.Follow-Up: Contact customers to remind them of outstanding payments and ensure that any disputes or issues are addressed promptly.Ageing Analysis:Manage and maintain the ageing report.Delivery Note Tracking:Ensure all delivery notes are received in good order for processing of invoices.Customer Database:Capture and review credit applications, update payment terms, control the customer account profiles.Customer Communication: Maintain professional communication with customers regarding payment status, arrangements, and any outstanding issues.Data Entry: Accurately input financial data into accounting systems or software.Reporting: Provide regular reports to management on accounts receivable status, cash flows, collections efforts, and any trends or issues.Record Keeping: Maintain organised and up-to-date records of all financial transactions related to accounts receivable and filing.Adhoc:Administration of petty cash, reconcile accounts.Skills and Qualities:Numerical aptitude - strong Maths skills are essential for accurate data entry and reconciliation.Attention to detail.Organisational skills.Communication skills.Problem-solving skillsCustomer service.
https://www.jobplacements.com/Jobs/D/Debtors-Clerk-1187195-Job-Search-05-20-2025-04-43-31-AM.asp?sid=gumtree
11d
Job Placements
1
Job DescriptionCall Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes.Minimum requirements (Qualifications and Experience)Grade 12/ MatricA Degree/Diploma in any related field will be an advantage.3 – 5 years of work experience in a Debt Collection EnvironmentKnowledge of the function, process in a Call Centre EnvironmentTrack record of Coaching a TeamGood written and verbal communicationProficiency in MS Office and Excel.Decisiveness and initiation.PersuasiveInfluentialAnalyticalAdapting and responding to change.Goal DrivenKey Responsibilities:Implement a performance and consequence framework to address non-performers within Acceptable time frames.Manage agents who do not meet required performance standards through the internal improvement programme.Identify & develop remediation plans to address undesirable team behavior.Deploy bespoke retention and development plans for key employees.Remain below agreed attrition thresholds.Achieve total collections against set client targets.Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer competitors.Meet and exceed stipulated financial targets as per mandates.Optimize operational productivity outputs as per agreed mandate performance remediation plans.Behavioral actions will be held accountable against the new Agency Leadership pledge.Assist new hires such that they are productive on the floor in the shortest possible time frame.Client Interaction, where required Daily/Weekly/Monthly.Ensure compliance with internal policies and procedures, external regulations, and information security standards.Collect and provide data required for various audits.Effectively manage team workload.Responsible for all Performance Management initiatives for the team Skills.Knowledge and understanding of the following legislation: Protection of Personal Information Act, and Magistrates Court Act.MS OfficeOrganizational Skills.Multi-tasking.Negotiation Skills.Behavioral (Desirable).Deadline driven.Stress Tolerance.Accountable.Team Player.Problem Solving.Achieving personal work goals and objectives.Cope well with pressure and setback.Follow instructions and procedures.
https://www.jobplacements.com/Jobs/C/Call-Center-Manager-1185215-Job-Search-05-14-2025-02-00-15-AM.asp?sid=gumtree
17d
Job Placements
1
Ads in other locations
1
Pinetown
Truck Rental
Our Client, a leading truck rental company is seeking to employ an experienced Branch Manager to lead their team.
Key Performance Areas
• Branch Operations Management: Oversee the efficient and profitable running of the branch, ensuring all operational objectives are met.
• Financial Performance: Achieve and exceed monthly sales targets and profitability goals.
• Team and Fleet Management: Lead, motivate, and manage staff and ensure optimal utilization and maintenance of the vehicle fleet.
• Sales and Marketing: Drive the marketing and rental of vehicles, ensuring consistent growth in revenue and market share.
• Quotations and Invoicing: Accurately prepare and process customer quotations and invoices in a timely manner.
• Account Management: Open new client accounts and maintain strong relationships with existing customers.
• Debt Recovery: Manage debt collection processes to ensure timely payments and minimal outstanding debt.
• Branch Administration: Oversee all administrative tasks to ensure smooth day-to-day branch operations.
• Client Acquisition and Retention: Retain and grow the client base within assigned markets through excellent service and relationship management.
• Business Development: Research and pursue new business opportunities to expand the branch’s client portfolio.
• Customer Service: Provide prompt and professional responses to all customer enquiries and concerns.
• Proposal Management: Prepare and deliver compelling proposals and presentations to potential and existing clients.
• Client Support: Resolve client queries efficiently while ensuring a high level of customer satisfaction.
• System Accuracy: Maintain and enhance client administration systems to ensure data integrity and operational efficiency.
• Adhere to all Company policies, procedures and business ethics codes
• Achieve Branch Targets
• Quoting on existing and new business
• Client Visits monthly
• Attend monthly Branch Manager’s meetings
• Maintain good working relationship with clients and staff
• Monitor competitor activity
• Performance and Disciplinary management of staff
• Must be a Team Player
Qualifications required
• Matric
• Post Matric relevant diploma or degree essential
• Valid Drivers license
• As per our client’s operational requirements a clear credit and criminal history applies
Please email cv to marlene@servicesolutions.co.za
Consultant Name: Marlene Smith
3d
Service Solutions
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7
1
Good day
My name is Fathima. I am currently looking for a position as soon as possible. I have a vast experience in admin, sales, Receptionist, debt collections, personal assistant, Caregiver, manager and supervisor. Should you have any vacancies please contact me via email or respond to the add.
Kindest Regards
Fathima
Fathimaessop1786@gmail.com
0671105406
6d
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