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Results for call center jobs in "call center jobs" in Durban in Durban
1
Outbound Call Center Agents Needed in a Call Center with branch offices in Chatsworth and Durban CBD. No Experience Needed, School leavers, Matriculants and Non-degree holders are Welcome. Training Will be provided.
Salary - R4,800
Attendance Bonus - R500
Weekly Incentives.
Monthly Commissions.
If interested Please Whatsapp Our Recruitment team on 0693206368 to schedule an interview date.
3d
1
1
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ENVIRONMENT:A Durban-based Financial Services company seeks a highly motivated, results-driven Sales Executive to take the brand to market, spearhead strategic marketing and sales initiatives, and drive business growth. You will develop and execute a go-to-market strategy for the companys new debt collections software and call center solutions, lead contract negotiations while tracking and managing the sales pipeline, ensuring timely follow-ups and efficient lead conversion. The ideal candidate must possess a Bachelors Degree or similar qualification in Business, Sales, Marketing, or a related field with proven sales leadership experience (5+ years) in debt collections software, call center technology, or similar IT software solutions, a track record of meeting and exceeding aggressive B2B sales targets, including sales to South African municipalities and hands-on experience with CRM systems (Bitrix preferred), Lead Generation tools, and Digital Marketing techniques. DUTIES:Business Development & Sales Strategy -Develop and execute a go-to-market strategy for the companys new debt collections software and call center solutions.Generate high-quality leads through networking, strategic outreach, and Digital Marketing campaigns.Identify and capitalize on new sales opportunities for debt recovery software within the private sector, municipalities, and financial institutions.Drive direct sales efforts, including cold calling, prospecting, and customer engagement.Build and manage a robust sales pipeline to achieve and exceed revenue targets. Brand Awareness & Marketing Leadership -Lead marketing initiatives to position the company and its products as industry leaders.Develop and implement branding, advertising, and content strategies to support sales efforts.Collaborate with marketing and the leadership team to create compelling product messaging and positioning.Represent the company at industry events, conferences, and networking sessions to drive visibility and engagement. Client Relationship Management -Develop and maintain long-term relationships with clients, ensuring customer satisfaction and retention.Act as a trusted advisor, helping clients maximize the value of the companys software solutions.Oversee the client onboarding process, ensuring smooth implementation and adoption of solutions.Continuously gather market insights and customer feedback to inform future product enhancements. Sales Administration & CRM Management -Maintain accurate and up-to-date sales records, reports, and client interactions in the Bitrix CRM system.Track and manage the sales pipeline, ensuring timely follow-ups and efficient lead conversion.https://www.jobplacements.com/Jobs/S/Sales-Executive-Software-Solutions-DBN-1185447-Job-Search-5-14-2025-11-18-42-AM.asp?sid=gumtree
8h
Job Placements
1
Job DescriptionCall Centre Team Manager (Debt Collection)About this role: To manage and support the Call Centre Agents in achieving required input and output standards culminating in achievement of revenue and client Collection targets. Accountable for Call Centre Agents performance through quality monitoring, compilation of reports and coaching of Call Centre Agents to achieve high performance outcomes.Minimum requirements (Qualifications and Experience)Grade 12/ MatricA Degree/Diploma in any related field will be an advantage.3 – 5 years of work experience in a Debt Collection EnvironmentKnowledge of the function, process in a Call Centre EnvironmentTrack record of Coaching a TeamGood written and verbal communicationProficiency in MS Office and Excel.Decisiveness and initiation.PersuasiveInfluentialAnalyticalAdapting and responding to change.Goal DrivenKey Responsibilities:Implement a performance and consequence framework to address non-performers within Acceptable time frames.Manage agents who do not meet required performance standards through the internal improvement programme.Identify & develop remediation plans to address undesirable team behavior.Deploy bespoke retention and development plans for key employees.Remain below agreed attrition thresholds.Achieve total collections against set client targets.Attain a minimum of 1st or 2nd ranking across all Mandates with 2 or more peer competitors.Meet and exceed stipulated financial targets as per mandates.Optimize operational productivity outputs as per agreed mandate performance remediation plans.Behavioral actions will be held accountable against the new Agency Leadership pledge.Assist new hires such that they are productive on the floor in the shortest possible time frame.Client Interaction, where required Daily/Weekly/Monthly.Ensure compliance with internal policies and procedures, external regulations, and information security standards.Collect and provide data required for various audits.Effectively manage team workload.Responsible for all Performance Management initiatives for the team Skills.Knowledge and understanding of the following legislation: Protection of Personal Information Act, and Magistrates Court Act.MS OfficeOrganizational Skills.Multi-tasking.Negotiation Skills.Behavioral (Desirable).Deadline driven.Stress Tolerance.Accountable.Team Player.Problem Solving.Achieving personal work goals and objectives.Cope well with pressure and setback.Follow instructions and procedures.
https://www.jobplacements.com/Jobs/C/Call-Center-Manager-1185215-Job-Search-05-14-2025-02-00-15-AM.asp?sid=gumtree
8h
Job Placements
1
Hi , I am Celeste Pillay and 27 years of age.I am looking for full time employment.I have experience in the following industries :I worked for a restaurant as a Hostess and then as a waitress.I have experience working for a Call Center ( CCI ) where the position I held was an Inbound Customer Care Service Agent working for the MTN Campaign.I also have experience as a receptionist and day shift controller for a security company.I have experience as a merchandiser working for a small retail store.My contact number is 065 395 9225 and email address is celestepillay2107@gmail.com
3d
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Hi, thank you for taking the time to peruse through my online application. I am a qualified IT Technician who is yearning for a job in the IT field.. My working experience was with SafriCloud where I worked as an IT Technician, giving managers and superiors end-user and technical support. We did network administration and maintenance, as well as configuration. We also used Active Directory and Remote Desktop Connection for remote assistance. We setup and connected the entire call centre with PCs and then joined them to their domain with their relevant network. I have worked at Damelin College as a LAN assistant where we provided end-user support to students and office managers and employees, installed latest windows applications and ensured their systems were up to date. I also have experience in tutoring school principals, where we did Basic, Intermediate and Advanced PC skills whilst I was interning at the Dept. Of Education. I have setup and managed a call center singlehandedly and did the networking as well as VoIP support. I have also worked at Mr. Price Group head office as an IT Administrator, whereas I got full time employment as a Computer Operator after my contract had ended. I am well equipped to work in a fast paced environment and I am a very fast learner who is always ready and eager to comquer any task thrown at me, I am reliable and I am a team player. Take a chance with me and see how I can adapt and thrive within your team of professionals. I am available to start immediately. Any additional information you may require will be available upon request. Thank you.
19d
1
Are you a dynamic, driven individual with a passion for sales and a proven track record in insurance? Exhilarate is calling! Were an outbound sales call center specializing in insurance sales, and were looking for top talent to join our growing team. If youre hungry for success, eager to learn, and ready to earn BIG, this opportunity is for you.Only 4 seats available dont miss out! Duties & Responsibilities:- Sell insurance telephonically to potential clients - Achieve and exceed weekly sales targets- Ensure full compliance and maintain high quality standards - Participate in continuous training and development - Demonstrate leadership potential with growth into senior roles Experience & Qualifications:- Minimum 25 years of age- Grade 12 (Non-Negotiable)- South African ID- Must be able to travel to Amanzimtoti daily- At least 2 years experience in insurance sales (non-negotiable) - Proven sales track record- Fluent in both English and Zulu - Positive, target-driven attitude Package & Remuneration:- Guaranteed commission of R4000 in your first month (if KPIs are met) - Uncapped commission structure earn up to R20,000- High-performance culture with continuous training - Clear path for leadership and growth - Supportive, team-oriented environment Ready to Apply?Send the following to Alex via:
https://www.jobplacements.com/Jobs/O/Outbound-Insurance-Agent-1178647-Job-Search-4-23-2025-6-09-55-AM.asp?sid=gumtree
22d
Job Placements
1
We are a well-established call center with branches in
Chatsworth and Limpopo, specializing in Debt Review services. We are currently
expanding our team and looking for talented and motivated Call Center Agents to
join us at our chatsworth branch
Responsibilities:
•
Handle inbound and outbound calls professionally
and efficiently.
•
Engage with customers, understand their
financial situations, and guide them through the Debt Review process.
•
Provide excellent customer service and maintain
a positive and empathetic attitude.
·
Requirements:
•
Previous experience in a call center or customer
service role is preferred.
•
Strong communication and interpersonal skills.
•
Knowledge of Debt Review processes and
regulations is a plus.
•
Proficiency in English (verbal and written) is
essential.
•
Ability to work in a fast-paced environment and
meet targets.
·
Benefits:
•
Competitive salary with performance-based
incentives.
•
Professional training and ongoing support.
•
Friendly and collaborative work environment.
•
Opportunities for growth and career advancement.
If you are passionate about helping people manage their
debts, we would love to hear from you. Join our dynamic team at either our
Chatsworth branch and make a positive impact on people's lives.
To apply, please send your resume and a brief cover letter
to careers@callcenterleads.co.za
Note: Only shortlisted candidates will be contacted for
interviews.
6mo
1
Lead Generation Agents and Debt Review Agents Wanted
Are you passionate about making a difference? Join our dynamic call
center team in Chatsworth! We're looking for motivated individuals to fill the
following roles:
1. Lead Generation Agents:
Identify and
qualify potential leads.
Excellent
communication skills.
Previous
experience preferred.
2. Debt Review Agents:
Assist clients
with debt-related inquiries.
Basic knowledge
of debt review processes (its an advantage)
Previous
experience preferred.
Requirements for Both Roles:
Strong
communication and interpersonal skills.
Goal-oriented
and self-motivated.
Ability to work
in a fast-paced environment.
We Offer:
Basic salary
plus commission.
Exciting
incentives.
December bonus.
Location: Chatsworth, Durban
How to Apply: Send your resume to careers@callcenterleads.co.za.
Please include the position you are applying for in the subject line.
Join us and be part of a team that values growth and success!
6mo
2
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