Admin jobs in Johannesburg

About Us:

At My Debt Hero, we are committed to delivering outstanding customer service and support. Our mission is to ensure that every client has a positive experience with our products and services. We are currently seeking a highly skilled and motivated Senior Customer Support Agent to join our dynamic team. This role is essential in managing customer queries and complaints efficiently while maintaining a high standard of customer satisfaction.

Job Overview:

As a Senior Customer Support Agent, you will be responsible for handling customer inquiries and complaints with precision and care. Your extensive knowledge of customer support processes and ticketing software will enable you to resolve issues quickly and accurately. You will play a key role in achieving daily goals and targets while fostering an environment that prioritizes exceptional customer service.

Key Responsibilities:

• Efficiently manage and resolve customer queries and complaints through various channels (phone, email, chat, etc.).

• Utilize ticketing software to track, prioritize, and resolve customer issues promptly and accurately.

• Maintain a high customer satisfaction score by providing exceptional service and support.

• Collaborate with team members to share best practices and improve overall service delivery.

• Analyze customer feedback and provide insights to management for continuous improvement.

• Meet and exceed daily goals and performance metrics related to response times, resolution rates, and customer satisfaction.

• Train and mentor junior customer support staff, sharing your expertise and knowledge to enhance team performance.

Qualifications:

• Minimum of 3 years of experience in a customer support role, preferably in a fast-paced environment.

• Extensive knowledge of customer support processes and best practices.

• Proficiency in using ticketing software and CRM systems.

• Strong problem-solving skills and the ability to handle customer complaints effectively.

• Excellent communication and interpersonal skills, with a focus on empathy and customer satisfaction.

• A proactive mindset with a strong drive to achieve daily goals and targets.

• Ability to work well under pressure and adapt to changing priorities.

What We Offer:

• Competitive salary with performance-based incentives.

• Comprehensive training and opportunities for professional development.

• A collaborative and supportive work environment.

• Potential for career advancement within the company.

How to Apply:

If you are a driven and experienced customer support professional with a passion for helping clients and achieving targets, we want to hear from you! Please send your CV to careers@mydebthero.co.za.

Join My Debt Hero and play a crucial role in delivering exceptional customer experiences while advancing your career in a rewarding environment!

Receptionist/ Girl Friday

Location: Gauteng Meadowdale

Position: Temp with permanent option

Reports to: Office Manager

Salary: R10000 CTC

Application via Email: HR@Thecaretakers.co.za

Applications close 25 May 2025

Description:

Our company based in Meadowdale is looking for a professional, well-spoken Receptionist/ Girl Friday that can handle all tasks related to reception duties, general filling, office stock and giving support to the Admin Department. Person must be young energetic and have a lot of self-confidence as dealing with clients will be part of your normal day to day duties.

Brief overview of expected duties:

· MS Office Advanced, Sending & Receiving Emails

a. Responding to clients via Email and Whatsapp groups

b. Processing Costings from Excell into quotes on quickbooks)

c. Capturing and allocation of payments on systems.

d. Excell, Word and Outlook a must.

· Specific task that needs to be done daily:

a. Answering of calls, emails, and texts.

b. Multiple WhatsApp groups that need to be monitored.

c. Responding and corresponding with staff, clients, and suppliers.

d. Taking instruction and executing instructions fluently and effortlessly from management.

e. Stock takes on various vehicles and warehouse.

f. Ordering stock, allocating stock.

Minimum Requirements:

· Diploma or similar in office administration.

· Previous Office experience – proven track record will be essential.

· At least 1 – 2 years’ experience in a similar position.

· Must always be professional and well presented.

· Own Reliable Transport to report to office.

· Clear Criminal Record and No Pending Cases.

Specific Candidate Attributes:

· Ability to work with strict deadlines.

· Can work under severe pressure.

· Ability to work independently.

Ensure to Email your ID, Drivers Lic, Certificate, CV & Latest Payslip to HR@Thecaretakers.co.za with the subject heading “2025 Receptionist CV “

We are a well known, leading furniture retail store based in Newcastle, KZN seeking a sales and shop assistant to sell bespoke, custom-made furniture and home décor.

You are a determined, reliable and eager to achieve sales person with experience in a sales environment. You will be required to achieve sales targets, achieve and exceed them.

We require:

· * Experience in retail sales (3-5 years minimum)

· * Hard working, determined team player able to set goals and achieve sales targets

· * Strong ability to work independently, with the flexibility to travel, visit and market to potential customers in and around the area

· * Work according to the roster as required, weekend shifts are a must for our team

· * Professional and polite

· * Strong focus on Customer service

·* Merchandising and store layout

·* Computer literate

· * Valid and licensed Code 8 driver

· * Contactable references

What we offer:

• A competitive basic salary per month.
• An attractive commission structure (On Target Earnings).
• The opportunity to represent a reputable company with a wide range of quality products.
• Comprehensive product training and ongoing support to ensure your success.
• Able to start immediately

We will conduct a criminal check and reference check with previous employers.

Should you not hear back from us within 7 days, your application will be deemed as unsuccessful.

Email CV to wendy@servilite.co.za

Umhlanga accounting firm specialised in servicing medical and healthcare professionals seeks a young energetic bookkeeper/trainee accountant.

Your job functions will be as follows:

- Bookkeeping to trial balance

- Processing for VAT returns

- Year-end journals

- Assisting in compiling audit files

- Schedules and reconciliations

- Admin and filing management

- Assisting the Accountants

Your working hours will be from 8:00am to 5:00pm, starting package from R9 000.00 – R13 000.00 per month CTC (depending on existing qualifications/experience). The position comes with pension fund benefits, travel allowance, medical aid contributions and the possibility of an accounting bursary.

In order for your application to be considered, please email a CLEAR picture of yourself or include a picture of yourself in your CV. < No picture WILL result in an unsuccessful application >. Applicant must be between the ages of 18 – 35. Accounting firm is located in Umhlanga opposite Gateway.

Email: umhlangafirm@gmail.com

If you don’t get feedback within two week, consider your application unsuccessful.