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A travel support manager plans travel accommodations and itineraries for clients. The job includes researching destinations and available services, coordinating activities, making transportation arrangements, and organizing necessary documentation. Must also be able to sell travel packages, handle problems that arise before, during or after travel, and advise clients of relevant procedures and local customs.MINIMUM REQUIREMENTSQualifications: Matric certificateTertiary Qualification in Hospitality and tourism not essential, but preferredExperience: Experience in travel and trade organizations.Exceptional customer service and communication skillsProficiency with Microsoft Word and ExcelFlexibility to work extended hours during busy seasonsDiverse travel experience, travel institute certification, or work experience in the hospitality industryFluency in more than one languageCommunication: Able to read, write and converse in EnglishListening/ProbingComprehensionCognition/Thinking: Analysis/ReasoningCreative & Innovative ThinkingInteraction with Others: Relationship BuildingTeamworkPersonal Effectiveness: Self-ManagementStress ToleranceManagement/Leadership: Business AlignmentStrategic VisionOperations:Management and loading of rates accurately and with detail on PMSManagement and loading of all properties on PMS accurately and with relevant detailsAssistance with all PMS details and accuracyEnsure the bookings for peak are followed up on and continuously monitoredCommunication of upcoming educational stays to sales team and property managementAllocation of all prizes and voucher numbersEntering all relevant information of reservation on PMS with relevant and correct informationCommunication of all provisional reservations made with correct detailsFollow up and confirmation of all bookings ensuring payment, avoiding cancellations and no-showsTo ensure VIPs are identified and their presence communicated to all relevant departments (sales & front office)Monitors the quality and timeliness of ones work, and appropriately using the resources at ones disposal.Supervision of all Central Reservations staff, ensuring reservations are confirmed speedily, efficiently, correctly and in a friendly professional manner, ensuring all requests are met - ensuring maximum occupancy and salesMaintain a high standard of custom https://www.jobplacements.com/Jobs/T/Travel-Support-Manager-1179388-Job-Search-05-12-2025-00-00-00-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

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The Sales Manager (UK & Europe) at The Royal Portfolio is responsible for developing and maintaining global sales and industry relationships, in order to drive increased business to our properties. This ensures that we can continue to deliver on our company purpose, which is “to give our guests a complete experience and a perfect stay”.MAIN DUTIES & RESPONSIBILITIES Sales & Lead generation – Regular meetings, product training, site visits and educationals with travel trade partners. Continually look for opportunities to bring in new business and grow the current client base. Look for ways to collaborate with partners in the luxury space, thereby expanding the company’s reach and exposure.Marketing, Reservations and Revenue Strategy – Collaborate with marketing, communications, reservations and revenue teams to maximise occupancy and yield.Reporting – Regular reporting on sales activity, feedback, enquiries, conversions, questions and concerns. Keeping the CRM up to date. Constant research on market intelligence.Communication – Ensure comprehensive communication with clients to ensure all of their queries are addressed accurately and timeously.Travel & Trade shows – Travel locally and internationally, representing the company in agency offices and at local & international travel shows. REQUIREMENTS, QUALIFICATIONS & EXPECTATIONSAt least 5 years’ experience in a Sales Manager position in Hospitality or Inbound Tourism, in the luxury market.Proven track record and strong, existing relationships with Agents and Operators based in the UK & Europe A sound understanding of luxury hospitality brands and their offerings.Well mannered, self-motivated, positive and eager to learn.Sophisticated communication skills – written and verbal.Highly responsive and efficient.A flexible approach to working hours, bearing in mind global time differences.Ability to travel for extended periods (business meetings, trade shows, educationals, etc).Previous International travel experience and travel trade show experience is a must.A tertiary qualification in Marketing/ Business Management/ Hospitality or a related field is a distinct advantage. It is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio.South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document. https://www.executiveplacements.com/Jobs/S/Sales-Manager-UK--Europe-1184450-Job-Search-05-12-2025-02-00-14-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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Position: Senior Inbound Travel ConsultantLocation: Cape TownJob Type: PermanentMission:Our client is dedicated to crafting exceptional travel experiences that surpass expectations and create lasting memories for their clients. Their core mission is to provide impeccable service and personalised experiences, ensuring their clients embark on unforgettable journeys throughout Southern Africa.Requirements: Grade 12.A Qualification in Tourism.5 years experience in a Senior Inbound Consultant position.Be available after hours for emergencies via telephone or in the office.Be willing to work additional hours when necessary. (Essential)Software Skills:MS Office SuiteWETURoles and Responsibilities:Craft and arrange comprehensive travel itineraries for both individual and group clients across Southern Africa.Conduct meticulous assessments of agents needs to provide high-quality services tailored to their requirements, budgets, and capabilities.Develop imaginative strategies to create and compile B2B quotations and itineraries.Compile and manage rooming lists.Manage release dates of services booked.Design bespoke leisure itineraries innovatively tailored to the preferences of individual travellers and groups.Ensure precise and punctual completion of all quotations, consistently meeting specified deadlines.Maintain open and effective communication with agents throughout the quotation process until arrangements are finalised.Follow up diligently on quotations to promptly secure confirmations.Issue invoices to agents upon confirmation of bookings, ensuring accuracy.Correctly submit invoices for payment along with the costing sheet for every file.Promptly address client inquiries and acknowledge new requests.Provide daily updates to the Managing Director promptly.Ensure agents adhere to payment and cancellation terms.Enforce compliance with supplier booking and cancellation policies, making timely adjustments.Negotiate with suppliers to secure better rates for confirmed business.Hand over finalised quotations to the operations team for ground service management.Ensure clients receive their finalised itineraries and hotel vouchers promptly, prepared by the operations team.Actively promote products and services to enhance guest experiences.Conduct thorough research to explore various travel destinations and provide informed recommendations.Research destination specifics, including travel costs, customs, weather conditions, and reviews.Renegotiate confirmed files https://www.executiveplacements.com/Jobs/S/Senior-Inbound-Travel-Consultant-1182647-Job-Search-05-06-2025-04-41-47-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

Travel Consultant ( Sales) - High End Safaris & Ex

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Overview My Client a Travel Company arranging tailor-made, private safaris as well as specialist expeditions into Africa and South America is recruiting for a well experienced senior travel consultant (Sales) to join their team. The applicant must have significant experience (5+ years) dealing with international clients in the high-end travel space and designing specialist safaris into Southern and East Africa. Ideally my client is looking for someone based in Cape Town or someone willing to relocate, who is self-motivated, an exceptional communicator, efficient, resourceful and passionate about Africa. The company prides itself on the careful design of each itinerary they create. By way of explanation - there are broadly 3 ways of travelling offered. The Successful Travel Consultant (incumbent) appointed will be selling the following : Guided safari – a specialist guide with expert knowledge and experience, accompanies and leads the safari from start to finish.Independent safari – Clients travel independently, and the company connects the client with the best destinations, experiences and local guides in each location.Expedition – these are remote wilderness adventures, always led by company specialist guides. They can be custom designed and booked or individuals/couples can join small group set-date departures. My client offers the following Remuneration Structure: Extremely competitive high end Salary negotiableVery lucrative incentive structure – paid quarterly.Any other additional benefits will be discussed in the interview. Requirements Formal Travel and Tourism tertiary qualification – Diploma or similar ( alternatively numerous years’ career cycle experience in this industry sector)5+ years’ previous experience in a Travel Consultant Role – offering similar in the high-end travel space and designing specialist safaris into Southern and East AfricaSomeone who Is passionate about the safari and travel industry.Prospective incumbent should have significant experience and track record selling high-end properties and locations in the traditional safari countries (southern and east) in Africa. South American knowledge would be a bonus.Someone who has themselves travelled extensively throughout Africa particularly Southern and East AfricaIdeally someone who loves working with people and has a capacity to manage suppliers and partners and work effectively within a small dynamic team.Experience selling to discerning high net-worth travellers and can deliver the very best in customer service to clients.The new incumbent should be flexible and willing to travel and do research on new locations, properties and experiences. ...Additional Info:5 to 8 yearsSalary: RNegotiableJob Reference #: 2124117022

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"travel and tourism jobs" in Cape Town

travel and tourism jobs in Cape Town (32 results)

Results for travel and tourism jobs in "travel and tourism jobs" in Cape Town in Cape Town