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DivisionCape CadoganBusiness UnitManagementMinimum experienceNot ApplicableCompany primary industryHospitalityJob functional areaManagementJob DescriptionThis is more than a job title. It’s a calling for someone who brings not only proven leadership but also depth, grace, and a genuine love for hospitality. We’re looking for a General Manager with character, intuition, and charisma — someone who has already mastered the art of big-brand luxury but now longs for something warmer, and more soulful. A space where hospitality is not scripted, but lived. Where attention to detail isn’t about ticking boxes, but creating moments that matter.This boutique hotel and its award-winning fine dining restaurant in Cape Town offer just that: a place where you can lead a high-performing team, shape an unforgettable guest experience, and be part of a community that values heart as much as head. You’ll be the visible anchor of the property — hosting guests with natural warmth, working shoulder-to-shoulder with your team, and guiding the business with both wisdom and a lightness of touch.If youre someone who finds joy in greeting returning guests by name, who knows how to create magic in the everyday, and if you’re looking for a lifestyle fit for the next chapter in your career and life, we’d love to meet you. KEY RESPONSIBILITIESStrategic & Operational Leadership· Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the groups vision and goals.· Align operational goals with brand positioning, guest experience targets, and financial objectives.· Lead cross-functional coordination between hotel and restaurant operations.· Maintain and communicate the goodwill of the brand through site inspections, hosting journalists, and engaging with the market.· Act as the primary liaison between the support office and the hotel and restaurant, ensuring effective communication and alignment of goals and strategies.Guest Experience, Innovation & Brand Standards· Lead the guest experience from pre-arrival to post-departure, ensuring seamless luxury service across guest touchpoints.· Monitor guest feedback channels and personally manage key complaints, using feedback as a learning opportunity.· Maintain brand-aligned design, ambiance, and experiential offerings.· Benchmark against industry trends and competitor offerings to maintain innovative service standards.· Take a proactive, visible role in guest hosting to build relationships and ensure a personalized experience throughout the guest journey.Financial Management & Procurement· Develop, manage, and report on property-level budgets and forecasts.· Control costs, optimise profitability, and manage P&L for both entities.· Support procurement negotiations to achieve favourable property and group-level agreements.· https://www.jobplacements.com/Jobs/H/Hotel-Manager-1194059-Job-Search-06-12-2025-02-00-13-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

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Duties: Strategic & Operational Leadership: Develop and execute annual business plans for the hotel and restaurant ensuring alignment with the groups vision and goals.Align operational goals with brand positioning, guest experience targets, and financial objectives.Lead cross-functional coordination between hotel and restaurant operations.Maintain and communicate the goodwill of the brand through site inspections, hosting journalists, and engaging with the market.Act as the primary liaison between the support office and the hotel and restaurant, ensuring effective communication and alignment of goals and strategies. Guest Experience, Innovation & Brand Standards: Lead the guest experience from pre-arrival to post-departure, ensuring seamless luxury service across guest touchpoints.Monitor guest feedback channels and personally manage key complaints, using feedback as a learning opportunity.Maintain brand-aligned design, ambiance, and experiential offerings.Benchmark against industry trends and competitor offerings to maintain innovative service standards.Take a proactive, visible role in guest hosting to build relationships and ensure a personalized experience throughout the guest journey. Financial Management & Procurement: Develop, manage, and report on property-level budgets and forecasts.Control costs, optimise profitability, and manage P&L for both entities.Support procurement negotiations to achieve favourable property and group-level agreements.Approve purchasing and capital expenditure in line with company policy. Team Leadership, Succession & Culture: Recruit, onboard and manage key personnel across the hotel and restaurant.Conduct monthly departmental meetings and one-on-one sessions with all direct reports.Champion a culture of accountability, innovation, and service excellence.Implement a structured performance management system, including personal KPIs, mid-year reviews, and succession planning.Step in temporarily during vacancies in key roles to ensure operational continuity.Facilitate staff development and identify high-potential talent for future leadership rolesSupport cross-property training and coordinate with external trainers as needed. Sales, Marketing & Revenue Generation: Collaborate with the central sales and marketing team to drive direct bookings and foot traffic.Support event sales, brand partnerships, and guest engagement initiatives.Monitor pricing, packages, and promotions to maintain competitiveness.Manage and host key s https://www.executiveplacements.com/Jobs/G/General-Manager-1193911-Job-Search-06-11-2025-10-01-37-AM.asp?sid=gumtree

Executive Placements

Tamboerskloof

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Duties: Contribute to producing and driving an annual business plan for the F&B department incorporating a yearly marketing plan and an associated budget.Assists to compiling an annual financial budget for the F&B department with the input of the General Manager.Assists to creating loyalty, trust and respect amongst the entire F&B team by transparent, consistent, inspirational and motivational management style.Fully familiarised with all hotel and company policies, as well as hotel programmes offered such as Loyalty programmes, audit and service measurement programmes and merit awards. Participate in company and hotel induction-and refresher programmes.Demonstrate exceptional level of professionalism, maturity and emotional intelligence at all timesAssists to creating a departmental working environment focused on staff development and job fulfilment to achieve employee loyalty.Participate in company and hotel induction-and refresher programmesContributes to ensuring the YTD departmental profit per the budget is achieved.Partakes in all resource generating opportunities.Contributes to Revenue Control and share responsibility for the F&B departments financial performance and long-term sustainability.Share accountability for Food and Beverage control and the related results.Ensures that all laws, regulations, licenses and policies pertaining to the operation of the F&B function are adhered to.Ensures that standards are maintained in F&B outlets at all times in relation to service delivery and hygiene requirements.Assists with producing reports on the aspects of the F&B DepartmentShares responsibility for the controlling of food, beverage and labour costs within set norms within the department.Contributes to ensuring that guest satisfaction is established and maintained by the employees of the Food & Beverage Department.Contributes to maintaining appropriate staffing levels across the entire F&B department.Contributes to sourcing and contacting potential and existing clients and develops and maintains their relationship with the Hotel.Contributes to developing menus and menu prices, beverage lists and beverage prices with the aim of achieving maximum sales and meet or exceed budgeted profit percentages.Completes specified employee appraisals at regular intervals.Share responsibility for performance management of departmental staff.Contributes to ensuring that all reports associated with the department are produced on time and are accurate.Contributes to ensuring that regular stock takes are scheduled including consumables and operating equipment as well as maintaining hotel equipment and fixed assets throughout all F&B outlets Requirements: Grade 12Tertiary Qualification in F&B ManagementAt least https://www.jobplacements.com/Jobs/A/Assistant-Food--Beverage-Manager-1190952-Job-Search-06-02-2025-10-01-45-AM.asp?sid=gumtree

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Job Placements

Bo-Kaap

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APPLICATIONS WILL ONLY BE ACCEPTED VIA EMAIL TO THE FOLLOWING ADDRESS:CULINARYHOST@THEBAYHOTEL.COM JOB DESCRIPTION BASIC INFORMATION Job Title: Service Manager Department: q Food and Beverage Business: VNL Hospitality Reports To: Host Manager Type: Permanent Full-Time SUMMARY Provide friendly, tentative and timely service in order to create an exceptional experience. To assist in the day to day running of the food & Beverage outlets and to help ensure the Village N Life concepts, manuals, SOPs and logs are always kept current and implemented. Restaurant supervisors oversee all restaurant operations to ensure that restaurants run smoothly. They train and supervise restaurant staff, ensure compliance with food health and safety regulations, and resolve customer complaints. MINIMUM REQUIREMENTS QUALIFICATION: Grade 12 or equivalent Accommodation Certificate/Hotel School diploma is advantageous. EXPERIENCE: Previous experience in the same or similar position in a 4/5-star hotel Familiar with all duties and procedures in a restaurant Environment MS Office (Word, Excel and Email) is essential Opera experience is advantageous Proficiency with Pos Systems such as Micros DUTIES AND RESPONSIBILITIES Service Levels · Ensure service levels are maintained and sustained in the Restaurant and Front Office. · Manage dining room and Pool decks, ensuring that tables are always setup correctly. · Monitoring of hotel Service standards and ensuring the best customer service possible · Communicate with service, kitchen staff and reception staff regarding reservations and special events. · Ensure staff training is updated and signed for and that all evidence is in each staff members personnel file. · Dineplan management Managing restaurant staff's work schedules as well as possible conflict resolution Checking in on dining customers to enquire about food quality and service.Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.Monitoring the restaurant’s cash flow and settling outstanding bills.Resolving customer complaints in a professional manner and Service recovery according to company standards. · Weekly and Month end stock count

City Centre

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Were looking for a General Manager with character, intuition, and charisma someone who has already mastered the art of big-brand luxury but now longs for something warmer and more soulful. A space where hospitality is not scripted, but lived. Where attention to detail isnt about ticking boxes, but creating moments that matter. This boutique hotel and its award-winning fine dining restaurant in Cape Town offer just that: a place where you can lead a high-performing team, shape an unforgettable guest experience, and be part of a community that values heart as much as head. KEY RESPONSIBILITIESStrategic & Operational LeadershipDevelop and execute annual business plans for both the hotel and restaurant, ensuring alignment with the broader vision and goals.Align operational objectives with brand positioning, guest experience targets, and financial performance.Lead cross-functional coordination between hotel and restaurant operations.Maintain and promote the brands reputation through site inspections, media hosting, and market engagement.Act as the key liaison between the support office and on-site operations, ensuring alignment of strategies and seamless communication.Guest Experience, Innovation & Brand StandardsOversee the full guest journey from pre-arrival to post-departure, ensuring exceptional service across all touchpoints.Monitor feedback channels and personally manage key complaints, using insights for continuous improvement.Maintain brand-consistent design, ambiance, and experiential elements.Benchmark offerings against industry trends and competitors to ensure innovation and relevance.Take an active role in guest hosting to cultivate relationships and deliver highly personalized experiences.Financial Management & ProcurementDevelop, manage, and report on budgets and forecasts at property level.Drive profitability by managing costs and overseeing the full P&L of both operations.Support procurement initiatives to secure favorable supplier agreements.Approve purchasing and capital expenditure in accordance with company policy.Team Leadership, Succession & CultureLead the recruitment, onboarding, and performance management of key team members across both hotel and restaurant.Conduct monthly departmental meetings and one-on-ones with direct reports.Foster a culture of excellence, innovation, and accountability.Implement structured performance systems including KPIs, reviews, and succession planning.Provide operational support during critical vacancies to ensure business continuity.Drive staff development and identify talent for future leadership roles.Oversee cross-property traini https://www.executiveplacements.com/Jobs/G/General-Manager-1193933-Job-Search-06-11-2025-00-00-00-AM.asp?sid=gumtree

Executive Placements

Bo-Kaap

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The HR Co-ordinator at The Silo Hotel works closely alongside the HR Manager, to ensure that all people-related policies, practices, procedures and systems are efficiently, consistently, accurately and timeously processed and recorded. While The Royal Portfolios purpose is “To give our guests a complete experience and a perfect stay”, our staff values include To recognise, reward and uplift and To have passionate and expert staff, and it is here that The Silo Hotels HR team will have the most impact. MAIN DUTIES AND RESPONSIBILITIES:Ensuring that:Organisational reporting structures (organigram) and Job Profiles are updated and kept on record for reference as requiredRecruitment activity and administration is efficiently, accurately and timeously processedStandard operating procedures are documented, audited annually, updated as required and made available for all employees as requestedLearning & Development interventions & activities are accurately documented, recorded, collated and filed to support L&D planning, SETA engagements, learnerships, rebate claims and SAQA requirementsPoor performance, disciplinary, misconduct and grievance documentation is timeously and accurately collated and recordedPayroll administration is accurately, timeously and efficiently processed (salaries, wage, benefits, statuary deductions, etc.)Staff engagement, social and wellness activities are implemented in order to create a positive work environmentThe Royal Portfolios Vision, Purpose & Values are always front of mind for all staff TECHNICAL & FUNCTIONAL COMPETENCIESMinimum of 3 years’ experience in a Human Resources support positionDegree or Diploma in Human Resources or Industrial Psychology is advantageous and will contribute significantly to a candidate’s success in the roleKnowledge of Hospitality labour law and disciplinary proceduresTechnical & functional competence in all areas of the HR value chain (experience in training & development will be an advantage)Highly computer literate across various platforms - Office 365 environment - Excel, PowerPoint, Sage, ESS, Planner, Applicant Tracking Systems, etc. Ability to think creatively & innovativelySolution-orientated, ‘can do’ attitudeVery good attention to detail, accuracyAnalytical and numerateWell organised, methodical, systematicAssertive & boundaried in a warm and non-aggressive mannerIt is important that the candidate is able to work as part of a team and is a good cultural fit for The Royal Portfolio. South African citizenship is advantageous. A valid work permit is essential if you are not in possession of a South African ID document.Please note it is a condition of employment, that all staff https://www.jobplacements.com/Jobs/H/HR-Co-ordinator--The-Silo-Hotel-1191609-Job-Search-06-04-2025-02-00-15-AM.asp?sid=gumtree

Job Placements

Bo-Kaap

Housekeeper | Cape Town | Airbnb Management Company

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Housekeeper | Cape Town | Airbnb AccommodationWe are looking for a highly motivated HOUSEKEEPER to join the growing team of a luxury Airbnb Management Group in Cape Town. If you have a keen eye for detail and thrive in a fast-paced luxury hospitality setting, we want to hear from you!About the RoleAs the Housekeeper, you'll be responsible for ensuring all Airbnb properties are immaculately clean and perfectly prepared for the guests. You'll play a crucial role in delivering an exceptional guest experience by maintaining the highest standards of hygiene and presentation. This role also offers the chance to take on supervisory duties if you have the relevant experience.Key ResponsibilitiesGeneral CleaningVacuuming, sweeping, mopping, dusting, and polishing all surfaces.Changing bed linen, making beds, and ensuring dirty linen is accounted for and packed correctly for collection.Laundering and ironing.Thoroughly cleaning bathrooms, kitchens, and other areas to maintain exceptional hygiene standards.Refilling toiletries, cleaning supplies, and other consumables.Tidying rooms, putting away items, and decluttering spaces.Emptying trash and recycling bins.Ensuring proper care of cleaning equipment Supervision (Where Applicable)Ensuring all cleaning tasks are completed to the highest standard, including overseeing daily cleaning tasks of the team.Regularly inspecting apartments and areas to ensure cleanliness, identifying areas needing attention, and reporting any issues.Responding to guest requests and complaints related to housekeeping promptly and professionally.Other ResponsibilitiesThere's the opportunity to earn extra income during busy periods on ad-hoc days to assist the rest of the team.Working with management to address guest requests and ensure smooth operations.Assisting guests with basic guidance on how to operate appliances at the property.Maintaining accurate records of cleaning assignments and assisting with any issues that may arise during day-to-day operations.What We're Looking ForLegal permission to work in South Africa is essential.You must be in good physical health to maintain daily housekeeping schedules.A strong work ethic, self-discipline, and initiative to solve problems.Knowledge of various cleaning products and how to use them effectively.Excellent verbal and written communication skills.A keen attention to detail.ExperiencePrevious experience in a luxury Airbnb environment or a 5-star hotel/guest house is required.Previous supervision experience in a luxury Airbnb environment or 5-star hotel/guest house is a significant advantage.Job DetailsSalary: R6,000 - R8,000 per month, dependent on experience.Working Hours: Friday to Monday, 9:00 AM – 4:00 PM.Location: Cape Town.To apply for Housekeeper | Cape Town | Airbnb Accommodation, please send your CV in WORD document WITH UP-TO-DATE EMPLOYMENT HISTORY AND A FULL-LENGTH PHOTO INSERTED ON THE CV.

City Centre

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"hotel jobs" in Cape Town

hotel jobs in Cape Town (72 results)

Results for hotel jobs in "hotel jobs" in Cape Town in Cape Town