Sales Representative Vacancy

Overview:

We are seeking a highly motivated and customer focused individual to join our team as a Call Centre Representative. As a Call Centre Representative, you will be responsible for providing exceptional customer service and support to our clients over the phone.

This is a fast- paced and dynamic role that requires excellent communication skills and the ability to multitask effectively.

Duties:

Answer incoming calls from customers and provide assistance with their inquiries and concerns.

Handling outbound calls for sales and upselling or follow-up purposes.

Provide accurate and detailed information about products and services.

Enter customer data and update records on our inbound system.

Maintain a high level of professionalism and phone etiquette at all times.

Collaborate with team members to achieve departmental goals.

Resolve customer complaints and issues in a timely and satisfactory manner.

Qualifications:

Excellent verbal and written communication skills. Fluent in English. Strong customer service orientation with the ability to remain calm under pressure.

Proficient in data entry and navigating computer systems. Previous experience in sales or outbound calling is preferred. Must have the ability to work well in a team environment.

Basic and commission based. Comprehensive training program provided. Opportunities for career advancement within the company. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we encourage you to apply for the Call Centre Representative position.

Send your CV yolanda@totaltrack.co.za