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Store Manager - Northern Suburbs

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General Details

Location:

Johannesburg CBD, Johannesburg

Advertised By:Agency

Company Name:Empire Recruitment

Job Type:Full-Time

Description

Helping to create customers for life by providing trusted advice and excellent service. Creating and supporting a team that is capable of upholding the store culture and consistently improving monthly sales contributions. Focusing on the development of the team as well as your own. Positively affecting the culture of the business and actively adding to the store buzz.

Must be:

Passionate about tech
Knows how to close deals
Gives customers what they need (not what you want)
Confident communicator

Qualifications:

Matric
2 to 3 years experience

https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MTE3NTE1P3NvdXJjZT1ndW10cmVl&jid=1188948&xid=6117515

Id Subtitle 1070818828

Empire Recruitment

Selling for 3+ years

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Online Marketing Coordinator IntroductionAn exclusive home goods company is seeking to employ an energetic and dynamic Online Marketing Coordinator with 2 to 4 years’ experience in an online marketing coordinator role. Job Purpose:Responsible for updating and maintaining the Company website, the Sales portal, tomanage and maintain the e-commerce platforms and act as the liaison between suppliers and the Company. Requirements Minimum education (essential):• National senior certificate (Matric) Minimum education (desirable):• Digital Marketing qualification or similar Minimum applicable experience (years):• 2 to 4 years in a similar role Required nature of experience:• Digital Marketing experience• Internet and Web Management experience• Working in a sales environment• Working with Suppliers• Exposure to Service Level Agreements Skills and Knowledge (essential):• Full Microsoft Office Suite – Intermediate Level• Supplier management• Exposure to online e-commerce platforms Skills and Knowledge (desirable):• Digital marketing and campaign management• Project management• Basic technical knowledge of HTML and web publishing. Other:• Driver’s Licence Essential Competencies:• Interpreting data• Adopting practical approaches• Interacting with people• Articulating information• Showing composure• Embracing change• Team working• Checking things• Producing outputs• Taking action Key Performance Areas and Objectives:Monitor and maintain the Company Website• Load and update all the content related to the full product suite (new and existing) as and when required.• Monitor the website regularly and ensure that all images and changes that were uploaded display correctly.• Load and update all product “offers” as and when required.• Create, load, and update weekly blogs and recipes• Test the website daily to ensure that all the content display correctly and report faults or irregularities to the supplier.• Assist Sales Consultants, Independent Sales Agents, and other departments with any sales portal queries and ensure that the query is resolved.• Ensure that the online sales portal is updated with pricing, pictures, products, trainingmodules etc. as and when required. Manage and maintain e-commerce platforms• Receive monthly plans, solutions, and strategies from the manager and ensure that they are implemented on online platforms.• Monitor relevant platforms daily and apply for promotions ... https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81MjUyMTkxNT9zb3VyY2U9Z3VtdHJlZQ==&jid=1289263&xid=52521915

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The Team leader will be responsible for achieving daily, monthly, quarterly and annual goals by driving and motivating the Nightshift team. This is a warm leads campaign for an international campaign, so your ability to work with the team to ensure performance targets are met are crucial for this role. The Team Leader will build direct relationships with the client and will work closely with the team to leverage business resources and maximize revenue opportunities within this campaign. You will need. Matric (Grade 12)3+ years contact Centre Sales Management experience. 2+ year Nightshift experience in a management role. Good career track record Excellent written and verbal communication CORE TECHNICAL COMPETENCIES Essentials·:Willing to work shifts. Willing to work Saturdays and extended hours.Ability to manage a team. Understanding Call center principles and practices Understands Call center benchmarks metrics. Able to coach and develop subordinates. Strong Sales or selling background. Proven track record Ability to resolve customer complaints. Microsoft word / excel / outlook proficient. Understanding of HR and IR policies ·Ability to work in a pressurized environment.Technical aptitude ·Excellent communication skills (written and verbal).Ability to handle escalations and take ownership.Decision making ability.Manage administration workloads and outbound projects. AdvantageousCall Centre training & coaching experienceCall handling & scriptingTelephone etiquette skills ·Business writing and email etiquetteUnderstanding of website navigation functionalities, technology savvy KEY RESPONSIBILITIES Driving operational and technological efficiencies within the teamManaging daily operations to perform at optimum standards.Monitor team members performance against target on a day-to-day basis and implement changes where appropriate.Ensure the individual team member’s service standards are adhered to.Effective management and review of Objection handling script.Drive quality control and ensure corrective action are taken where required.Analyse performance statistics of teamsEnsure adherence to the operational policies and procedures.Monitor performance on regular basis and provide constructive feedback.Pro-actively always encourage high performance.Ensure all staff issues are dealt with appropriately and within a timely fashion.Ensure all daily, weekly, and monthly workloads are completed.... https://www.ditto.jobs/job/gumtree/3431061489&source=gumtree

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Store Manager - Northern Suburbs