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Rustic Pathways ( www.rusticpathways.com ) is hiring for one exciting position: Customer Service and Sales Representative. In this hybrid role, you will not only be the first point of contact for our customers, providing exceptional support and assistance through various channels, but you will also proactively contribute to our sales efforts by engaging in outreach, building relationships, and identifying potential opportunities. The ideal candidate will have excellent communication skills, a passion for helping others, and a results-driven mindset.Responsibilities- Respond promptly and professionally to customer inquiries via phone, email, live chat, or social media channels.- Maintain a thorough understanding of our products and services to effectively answer questions, address concerns, and confidently communicate their value to potential customers.- Conduct outbound sales calls, including cold calls, to generate leads and identify new sales opportunities.- Proactively follow up on customer inquiries and leads, converting them into sales when appropriate.- Assist with sales outreach campaigns by creating personalized emails and messaging to prospective customers.- Build and nurture relationships with both existing and potential customers to drive loyalty and repeat business.- Process customer orders, forms, applications, and requests in a timely and accurate manner.- Keep accurate records of customer interactions, transactions, comments, and complaints in our customer relationship management (CRM) system.- Collaborate with other departments, including marketing and product teams, to ensure customers receive the best possible support and information.- Continuously work to improve customer satisfaction by analyzing feedback and implementing necessary improvements.- Meet or exceed sales targets by actively pursuing and closing sales opportunities.- Stay up-to-date with company policies, procedures, and product offerings to provide accurate information to customers.- Participate in training sessions and team meetings to enhance your skills and stay informed about company updates.Application ProcessTo apply, you must follow this link:rusticpathways.hirevue-app.com/guest/ce/foyers/now/ondemandvideo.aspx?jid=2823387&h_jid=bb4axFeg1O3X99oulyvgTd3e26I%2flxc%2fzIb%2fpvds3OuOoxYQ1NJ5tY0Rzw4hC7oTCoFlSI%2fFLAgiuz6d%2b7ozuw%3d%3d&jcid=2686488&h_jcid=5pjgZj3UQdyT5swTcUy6O0U7KlFaJRqEsYSGK5zUmgutjWQcq33HWe4cGQn3oaY6YPxK5EFMeRjNUjTkUUSPow%3d%3d&v=1740372102605By clicking on the application link, you will be invited to complete a series of assessment tests in lieu of an in-person interview. These tests will be reviewed by our team to evaluate your suitability for the role. Please note that we will not provide feedback if a test is not passed.u!
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Genny Campetti
1
External Sales Representative Chemical Products – Gauteng ( Johannesburg )
.
Nationally chemical company seeks to employ sales representatives to sell a range DIY STORES, CONSTRUCTION COMPANY’S and GENERAL INDUSTRY. The ideal candidate should be have a minimum of 5 years of field sales experience and have a proven track record in any of the industries mentioned.
Daily Duties
• Generating new business through cold calling
• Growing the existing client base whilst establishing relationships with the client
• Nurturing existing client base and assessing any areas of growth
• Client visits
• Sales Presentation
• Preparing sales quotes on CRM
Minimum Requirements
• Grade 12
• Valid driver’s license is required.
• 3 years hygiene or service industry sales experience
• Own Vehicle
• Good communication skills
• Well groomed
• Able to present at director level
• Good computer skills
• CRM is an advantage
Salary – Basic Salary, Car Allowance, Fuel Allowance, Cell and Commission
Please submit CV + Salary Requirements + Recent Picture to Gypsy on recruiter@servicesolutions.co.za OR
Marlene on sales@servicesolutions.co.za
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Service Solutions
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