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Restaurant Manager / Maître D
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12 days ago172 views
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General Details
Advertised By:Agency
Company Name:Job Placements
Job Type:Full-Time
Description
Duties:
Greet customers, make, and confirm reservations, and manage waitstaff to ensure the highest possible standards of service.
Welcomes guests in a warm and friendly manner, ascertains their dining preferences and needs, and determines where best to seat them.
Maintains and updates the seating chart, including making reservations, keeping track of available tables, and managing waiting lists in coordination with kitchen and serving staff.
Directs diners to their table or the bar, provides them with menus, and answers questions about chefs specials and other menu features.
Responds to guest requests and questions politely and efficiently, taking note of food allergies and other dietary restrictions and coordinating with kitchen staff and other team members as needed.
Guides opening and closing of the restaurant in cooperation with the chef and back-of-house manager.
Communicates with diners about specials, promotions, and wait times.
Pitches in to clear and set tables and deliver food and other requested items to diners.
Coordinates delivery orders with staff drivers and mobile food delivery services.
Keeps waiting areas clean and organized and ensures that waiting customers are comfortable.
Resolves conflicts or addresses or works to prevent diner disappointments.
Assist in managing and scheduling wait staff.
Lead all aspect of the restaurant business: Restaurant bookings / Staff Rosters / Disciplinary File / Events accounts / Ordering / Restaurant Service / Staff Training / stock takes / daily revenue report & trial Balance.
Requirements:
Grade 12
A formal qualification
At least 5+ years of experience in a 5* FINE DINING restaurant / luxury hotel
Knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.
Understanding of cost and labour systems that lead to restaurant profitability.
Strong communication and leadership skills
Comfortable working with budgets, payroll, revenue, and forecasting.
Ability to lead staff
Customer service skills
Familiar with point-of-sale computers and software / Windows, Microsoft Office, and Outlook
Greet customers, make, and confirm reservations, and manage waitstaff to ensure the highest possible standards of service.
Welcomes guests in a warm and friendly manner, ascertains their dining preferences and needs, and determines where best to seat them.
Maintains and updates the seating chart, including making reservations, keeping track of available tables, and managing waiting lists in coordination with kitchen and serving staff.
Directs diners to their table or the bar, provides them with menus, and answers questions about chefs specials and other menu features.
Responds to guest requests and questions politely and efficiently, taking note of food allergies and other dietary restrictions and coordinating with kitchen staff and other team members as needed.
Guides opening and closing of the restaurant in cooperation with the chef and back-of-house manager.
Communicates with diners about specials, promotions, and wait times.
Pitches in to clear and set tables and deliver food and other requested items to diners.
Coordinates delivery orders with staff drivers and mobile food delivery services.
Keeps waiting areas clean and organized and ensures that waiting customers are comfortable.
Resolves conflicts or addresses or works to prevent diner disappointments.
Assist in managing and scheduling wait staff.
Lead all aspect of the restaurant business: Restaurant bookings / Staff Rosters / Disciplinary File / Events accounts / Ordering / Restaurant Service / Staff Training / stock takes / daily revenue report & trial Balance.
Requirements:
Grade 12
A formal qualification
At least 5+ years of experience in a 5* FINE DINING restaurant / luxury hotel
Knowledge of front and back of house operations including food, beverages, staff supervision, inventory, and food safety.
Understanding of cost and labour systems that lead to restaurant profitability.
Strong communication and leadership skills
Comfortable working with budgets, payroll, revenue, and forecasting.
Ability to lead staff
Customer service skills
Familiar with point-of-sale computers and software / Windows, Microsoft Office, and Outlook
https://www.jobplacements.com/Jobs/R/Restaurant-Manager-Matre-D-1163165-Job-Search-03-02-2025-04-00-38-AM.asp?sid=gumtree
Id Subtitle 1315773917
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Job Placements
Selling for 2+ months
Total Ads4.40K
Active Ads4.40K
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4.40KTotal Ads
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Responsibilities:Coordinate daily Restaurant OperationsDeliver superior service and maximize guest satisfactionEngage efficiently and accurately to guests needs and complaintsWork alongside management in compiling the wine & beverage list and recommending wine to guests. Ensure wine lists are updated.Staff recruitment & effective management (including rosters + overtime).Responsible for stock purchasing, managing stock budget, and flow and working according to the budgetEnsure compliance with sanitation and safety regulations.Requirements:Grade 12Tertiary qualification in Food Services Management / HospitalityKnowledge & experience of POS systemsAt least 2-3 years previous Restaurant Manager experience in a luxury Restaurant (high-end dining)Wine knowledgePrevious Gourmet Guide and Eat Out aligned dining experience preferentialExcellent interpersonal and communication skills, both written and verbalComfortable in dealing with very distinguished clienteleExcellent ability to pay attention to detailHigh stress tolerance and ability to work under pressureExcellent planning and organizing skillsReliable, flexible, adaptable & self-disciplinedHigh standards of ethical conduct
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