Reservationist - Ad posted by De Waterkant Cottages

RESERVATIONS RECEPTIONIST

Self-Catering Collection

This successful 5* Self-Catering Collection is looking for the perfect candidate to head up their reservations office and be the front facing, warm welcome to their guests.

Personality and Competencies

· Enthusiastic, friendly and well-groomed individual with sober habits to work in De Waterkant Cape Town.

· The person should be passionate about working with people.

· Proactive decision making and judgement

· Team orientated and maintain working relationships

· Ability to pay attention to detail

· Be able to multi-task, exercise time management and work under pressure

· Excellent English and Afrikaans written and verbal communication skills.

Duties

· To be fully conversant with Nightsbridge, Hotelier and Online Booking Sites.

· Update establishment information on Online Booking Sites

· To deal with emails from guests on a daily basis.

· Follow up on bookings made and payment of outstanding deposits.

· Check-in and check-out of guests.

· Supervise house-keeping.

· Must be flexible in working weekends and holidays

Qualifications and Experience

· Matric or NQF level 4 certificate

· At least 2 years experience in a Hotel or Guest House will be to your advantage.

· Working knowledge of Nightsbridge, Hotelier and Online Booking Sites.

PLEASE EMAIL YOUR CV AND SALARY EXPECTATIONS TO: cottagesdewaterkant@gmail.com