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Sales Development Representative
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General Details
Description
The Sales Development Representative is responsible for selling the business’s products & services. He/she is responsible for implementing sales plans, documenting quotes, and reporting sales performance to the line manager.
Primary Responsibilities for the Role
- To acquire new business for the hospitality division.
- Perform cost-benefit and needs analysis for potential customers to meet their needs.
- Achieve agreed upon sales targets and outcomes within determined schedule through achieving or exceeding allocated Sales Quota.
- Sales quota to be reviewed annually.
- Follow up on leads by visiting prospective clients regularly, often enough to maintain their interest but not too often to alienate them.
- Analyse the territory/market potential, track sales and provide status reports.
- To entertain prospective clients, where possible combining this with visits to existing satisfied customers.
- Coordinate sales effort with all team members and departments/divisions required
- To maintain communication with the client showing an ongoing interest in the installation and the installation team.
- Ensure that all funds are collected on time as per the contract.
- To complete a daily log of all activities, quotations sent and lost business.
- Analyse statistics thereby identifying key sales areas, problems, and success rate.
- To research prospective client details, finding out as much as possible about the company to ensure a professional approach.
- To constantly monitor and be aware of competitor activity.
- To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable.
- To constantly be aware of new business opportunities and action these.
- Maintain communications with the office daily.
- Forward relevant product information, fixes, workarounds, known issues, etc… to relevant personnel within the company.
- Keep updated on new technologies available, both on Oracle Hospitality software/hardware products, third-party software/hardware products, as well as general IT technologies, related to our industry.
- Regularly visit the corporate website https://www.adaptit.com/hospitality-consumer-markets to keep informed about corporate developments and news.
- Regularly visit the MICROS page on Adapt IT SharePoint intranet site and read any published ‘Product Marketing Announcements’ (PMA) and Field Bulletins and presentations available on either Oracle or Micros SA website
- Maintain an adequate level of knowledge in MS Windows operating systems and software utilities as released from time to time.
- Be able to demonstrate Micros SA product range confidently and knowledgeably.
- Maintain competitor knowledge.
- Maintain client files, filing of all quotations and sales doc...
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Id Subtitle 1081929776
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Adapt IT
Selling for 3+ years
Total Ads76
Active Ads76
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Job Purpose: The purpose of this position is to grow sales in the Western Cape region by implementing strategic sales initiatives to ensure sustainable growth and build customer relations.
Customer Service
Maintain an effective hours call and professional service to all customersKeeping informed of market trends and the changing needs of the customerDevelop a call schedule to adequately cover territory and a weekly report backEnsuring deliveries take place on time to all customersTerritory coverage (Brand Distribution Maps), regular customer visits regardless of locationPrioritize and satisfy customer enquiries and requests in a timely manner
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The Sales Development Representative is responsible for selling the business’s products & services. He/sheis responsible for implementing sales plans, documenting quotes, and reporting sales performance to theline manager.
PRIMARY RESPONSIBILITIES FOR THE ROLETo acquire new business for the hospitality division.Perform cost-benefit and needs analysis for potential customers to meet their needs.Achieve agreed upon sales targets and outcomes within determined schedule through achieving or exceeding allocated Sales Quota.Sales quota to be reviewed annually.Follow up on leads by visiting prospective clients regularly, often enough to maintain their interest but not too often to alienate them.Analyse the territory/market potential, track sales and provide status reports.To entertain prospective clients, where possible combining this with visits to existing satisfied customers.Coordinate sales effort with all team members and departments/divisions requiredTo maintain communication with the client showing an ongoing interest in the installation and the installation team.Ensure that all funds are collected on time as per the contract.To complete a daily log of all activities, quotations sent and lost business.Analyse statistics thereby identifying key sales areas, problems, and success rate.To research prospective client details, finding out as much as possible about the company to ensure a professional approach.To constantly monitor and be aware of competitor activity.To present a realistic proposal to a prospective client, having thoroughly researched cost factors, and ensure that the proposal is achievable.To constantly be aware of new business opportunities and action these.Maintain communications with the office daily.Forward relevant product information, fixes, workarounds, known issues, etc… to relevant personnel within the company.
MINIMUM QUALIFICATION AND EXPERIENCE REQUIREMENTS* Matric / Grade 12 / Equivalent* Minimum 5 years’ experience within sales* Valid passport* Own reliable vehicle and valid driver’s license* Willing to travel* Understanding of Hospitality environment or experience in Information Technology Sector (IT) beneficial* Proficient in Microsoft product suite
DESIRED SKILLS AND QUALITIES• Highly motivated, self-disciplined and target driven with proven track record in sales• Excellent selling, negotiation, and communication skills• Excellent customer service• Excellent knowledge of MS Office• Ability to create and deliver presentations tailored to the audience needs
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Pro Tem
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Plan and carry out research activity in designated industries and sectors. To ensure that an in-depth, ‘expert-like’ knowledge of target industries are maintained in terms of facilities services requirements, key contacts, current competitor activities, and industry related legislation / regulation and specialist needs in terms of the services offered by the company.To build and maintain a database of target clients in each sector, including a full profile of each client and to plan all selling and marketing activities to agreed budgets, sales volumes, values, and timescales as determined by managementRespond to and follow up sales enquiries by post, telephone, and personal visitsMaintain and develop existing and new customer base and revenue streams through on-going communication, liaison and ethical selling methodsBe able to monitor and report on their sales activities and performance and be able to provide relevant management reports as requiredCarry out other market research, competitor and customer surveys as directed by managementPlan and manage allocated business areas according to agreed sales & market development strategiesBuild long term, professional relationships with other company divisions and departments as necessary to perform duties, deliver optimal customer service and aid business and organisational developmentEnsure highest possible customer service standards are maintained at all timesAttend training as required and to recognise and develop relevant knowledge and skills as a result of critical self-analysis of development needs; Comply with company policies and procedures; Identify opportunities for group sales
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Increase in new business sales volumes; Consistent achievement of monthly and quarterly new business sales targetsEnsuring profit levels (GP%) are in line with required standards; Maximisation of group cross-selling potential
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