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Customer Support Administrator

8 hours ago284 views
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General Details
Advertised By:Private
Company Name:Recharger (Pty) Ltd
Job Type:Contract
Description

Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal.


A customer support administrator position has become available.


Duties:


• Ability to engage with clients on general queries and support.

• Document administration with client assistance on registration information.

• Ad-hoc administration duties to manage client queries and provide support via various communication platforms.

• Data-capturing.

• Ability to multi-task and ensure all queries are managed and resolved.

• Attention to detail necessary and maintaining accuracy when capturing on relevant computer systems.


Skills and Experience:


• Excellent command of the English language and telephone Etiquette.

• Excellent computer literacy skills

• Experience in a similar environment - advantageous.

• Grade 12 essential.

• Clear Credit and Criminal Record.

• Business administration / management qualification - advantageous


Key Functions of the role:


• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.

• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.

• Strong written and verbal communication skills.

• Provide sound customer service within a technical product environment.

• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.

• A critical thinker and good problem-solving ability.

• Ability to work individually or as a team.

• be comfortable working in a fast-paced environment.


Correspondence will be limited to shortlisted candidates only.


Please send your most recent CV to: hr@recharger.co.za


If you do not hear from us within 2 weeks, unfortunately your application has not been successful.



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