Back to search (KwaZulu-Natal > North Suburbs > Jobs > Find Customer Serivce Jobs> ad 1310226044)
Someone beat you to it!
Unfortunately, another Gumtree user is in the process of purchasing this item. Check back later in case they've changed their mind, or click the button below to browse more Pay & Ship listings.
Customer Support Administrator
Reason for Reporting
Recharger is a leading, national metering company based in La Lucia, Durban, KwaZulu Natal.
A customer support administrator position has become available.
Duties:
• Ability to engage with clients on general queries and support.
• Document administration with client assistance on registration information.
• Ad-hoc administration duties to manage client queries and provide support via various communication platforms.
• Data-capturing.
• Ability to multi-task and ensure all queries are managed and resolved.
• Attention to detail necessary and maintaining accuracy when capturing on relevant computer systems.
Skills and Experience:
• Excellent command of the English language and telephone Etiquette.
• Excellent computer literacy skills
• Experience in a similar environment - advantageous.
• Grade 12 essential.
• Clear Credit and Criminal Record.
• Business administration / management qualification - advantageous
Key Functions of the role:
• The successful candidate must possess interpersonal skills in a business environment to deal with our multiple functional teams in a rapidly scaling Support Centre.
• Required to work independently as well as part of various teams and take on projects in addition to the daily day job.
• Strong written and verbal communication skills.
• Provide sound customer service within a technical product environment.
• Excellent analytical, organizational, leadership skills, business acumen and the ability to deal with client queries on demand.
• A critical thinker and good problem-solving ability.
• Ability to work individually or as a team.
• be comfortable working in a fast-paced environment.
Correspondence will be limited to shortlisted candidates only.
Please send your most recent CV to: hr@recharger.co.za
If you do not hear from us within 2 weeks, unfortunately your application has not been successful.
Read More