Customer Service Rep

We're hiring Customer Service Reps!!

We are looking for a energetic, positive, proactive individual to come and work with our exciting team.

What you would do in the role:

• Travel to, Communicate with and Train our customers with our suite of products or services designed specifically to provide impact in a retail pharmacy;

• Provide advice making the most of these products or services to increase productivity, customer retention and revenue with a pharmacy;

• Answering all questions about properly using or accessing the tools included in the suite;

• Take and process orders for additional products and add-on services;

• Listen to concerns and working to resolve their issues.

This is NOT a traditional sales position. This is a Customer Service representative position. We visit over 300 pharmacies monthly to provide business analytics, marketing tools and other retail services. Our Cape Town branch also services Western Cape and Namibia

The successful candidate must meet the following requirements:

 Matric or equivalent qualification.

 Experience in a deadline driven environment.

 Must have strong retail experience

 Knowledge of pharmacy software and systems

 Should be tech savvy

 Strong computer skills with MS Office experience.

 Ability to work independently and in a pressurized environment.

 Good inter-personal skills and able to deal with customers.

 Attention to detail.

 Must be prepared to work overtime when necessary.

 NB - Valid driver's license – NB.

 NB – OWN Vehicle – NB.

 Happy disposition with a go-getter attitude.

Forward your CV to cv.wecare@gmail.com should you meet these requirements. Kindly use this reference in your subject line: CSRCT2024APRIL