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Reservation Manager
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9 months ago1409 views
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General Details
Description
We are hiring a reservationist who will work in our customer service and takes reservations for customers. To typically work at a front desk of our Hotel in a customer-facing position. To assist customers over the phone and in person, answering their questions and organizing their travel or reservation plans.
Duties
Oversee reservations staff in their duties.
Manage room bookings for large events, like weddings or other functions.
Supervise billing arrangements.
Handle inventories for the rooms of the hotel.
Train new staff on the reservations processes.
Requirements
Computer skills
Organization
Communication skills
Multitasking
Strong leadership skills
Positive mindset
Good teamwork skills
Qualified persons should kindly forward their CV/Resumes via email.
Email: perezrocio.jobs@gmail.com
Id Subtitle 1231297747
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perezrocio
Selling for 9+ months
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FRONT DESK / RECEPTIONIST is a professional who is the first point of contact for all customers of a business. They greet customers, answer phones, receive and deliver mail, and assist with maintaining and ordering office supplies. Stain Digital And Imaging, A company based in New Centre Johannesburg, We are looking for a pleasant Front Desk Representative to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the “face” of the company for all visitors and will be responsible for the first impression we make.The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential.The goal is to make guests and visitors feel comfortable and valued while on our premises.Front Desk / RECEPTIONIST responsibilities include:1, Keeping front desk tidy and presentable with all necessary material 2, Greeting and welcoming desks as they approach the front desk3, Answering questions and addressing complaints4, Post on our 3 updates on our 3 social media accounts daily 5. Invoice all orders regularly6. Ensure that all our social media accounts are updated daily regardless• Maintain security and safety procedures• Maintain professional appearance of reception, lobby and meeting rooms• Maintain adequate stationery and kitchen supplies• Assisting walk in customers.• Capturing of information.• Sign for Deliveries.• In charge of the Petty Cash Box.• Filing of invoicesResponsibilities:Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)Greet and welcome guestsAnswer questions and address complaintsAnswer all incoming calls and redirect them or keep messagesReceive letters, packages etc. and distribute themPrepare outgoing mail by drafting correspondence, securing parcels etc.Check, sort and forward emailsMonitor office supplies and place orders when necessaryKeep updated records and filesMonitor office expenses and costsTake up other duties as assigned (travel arrangements, schedules etc.)Invoice all orders regularlyEnsure that all our social media accounts are updated daily regardlessRequirements and skills:Proven experience as front desk representative, agent or relevant positionFamiliarity with office machines and solutions (e.g. sending email, printer etc.)Knowledge of office management and basic bookkeepingProficient in English (oral and written)Excellent knowledge of MS Office (especially Excel and Word)Strong communication and people skillsGood organizational and multi-tasking abilitiesProblem-solving skillsCustomer service orientationHigh School diploma; additional qualifications will be a plusSalary : R 3800– R4600 per monthInterested: Email: Headoffice@staindigital.comWhatsapp your CV : 0735588137 OR 0780249884
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