Call Centre Jobs in Roodepoort

Responsibilities:
The Telesales agents will be responsible for selling Home & Business Solar + Backup systems.

• Initiate high-volume outbound calls to potential residential customers to promote solar and backup power solutions.
• Clearly explain the benefits of subscription-based solar and backup energy systems, including cost savings, convenience, and load-shedding protection.
• Assess customer needs and determine product suitability through effective questioning and listening.
• Confidently handle objections, clarify concerns, and provide solutions to secure sales.
• Drive the sales process from first contact to final agreement, consistently meeting or exceeding daily and monthly sales targets.
• Accurately log all call outcomes, update customer records, and manage follow-ups using internal systems.
• Ensure adherence to sales scripts, legal disclaimers, and company policies to maintain brand integrity and customer trust.
• Contribute to team success through sharing strategies, attending meetings, and maintaining a high-performance mindset.

Requirements:
3+ years experience in an outbound B2C environment.
Strong verbal communication and objection handling skills.
Confidence to pitch and sell products over the phone.
higher
Ambitious, resilient, agile and strong work ethics.
Matric Certificate or higher.

Minimum Requirements

• Matric/Grade 12 (compulsory)
• Minimum 4 years experience in a call centre or financial services environment as a manager.
• Exposure to banking platforms and recovery processes.
• Proficiency in Microsoft Office.
• Clear criminal and credit record.
• Strong command of English (additional languages advantageous).
• Willingness to work shifts, weekends, and public holidays as needed.

Preferred Technical Experience

• Excalibur 4 (including admin functions)
• Calibi Software and Rocketmailer
• FICO and ABSA recoveries systems
• Strong Excel skills (pivoting, sorting, formula use)

Key Responsibilities

• Manage daily call centre operations and agent productivity.
• Lead and optimise inbound and outbound recovery campaigns.
• Monitor collections performance and analyse book data to enhance efficiency.
• Develop and implement effective work processes and collection strategies.
• Conduct performance discussions and provide coaching to agents.
• Approve and monitor leave, shifts, and staff performance metrics.
• Provide feedback and reporting on campaign effectiveness (calls, SMS, emails).
• Attend client meetings and accurately interpret client KPIs into operational goals.
• Use software tools such as Excalibur 4, Calibi, Rocketmailer, FICO, Freshdesk, and Excel (pivot tables, formulas).

Skills & Competencies

• Excellent people and communication skills (high EQ and IQ).
• Strong attention to detail and analytical thinking.
• Capability to lead, motivate, and train teams.
• Flexible, adaptable, and capable of working under pressure.
• Skilled in collections strategy execution and campaign development.

Location: Westville

Type: Full-Time
Salary: Basic + Uncapped Commission + Attendance Bonus

Are you a driven individual with a passion for sales? We are expanding our dynamic team and looking for motivated Motor Warranty Sales Agents to join us!

What We Offer:

• All leads provided no cold calling

• Competitive basic salary

• Uncapped commission structure

• Monthly attendance bonuses

• Supportive team environment

• Ongoing training and growth opportunities

Requirements:

• Matric (Grade 12)

• Minimum of 6 months sales experience

• Clear communication skills

• Strong sales ability and customer focus

• Reliable and target-driven

Responsibilities:

• Contact warm leads to sell motor warranty products

• Build rapport and maintain high conversion rates

• Meet daily and monthly sales targets

• Ensure excellent customer service throughout the sales process

Ready to accelerate your sales career? Apply now and join a company where your hard work is rewarded.

To Apply:

Location: Westville, Durban, KZN
Salary: Basic + Uncapped Commission

About Us:
The Unlimited is a dynamic and fast-growing company committed to delivering exceptional products/services to our customers. We're looking for motivated and results-driven Sales Agents to join our expanding team and help us achieve our growth goals.

Key Responsibilities:

• Build and maintain strong client relationships

• Close sales effectively

• Meet and exceed monthly sales targets

Requirements:

• 6 months+ experience as a Sales Agent

• Excellent communication and interpersonal skills

• Self-motivated, goal-oriented, and able to work independently

• Matric or matric equivalent (NQF 4)

• Fluency in English and at least one additional language (Preferred Afrikaans)

What We Offer:

• Basic salary

• Uncapped commission

• Attendace bonus