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STORE MANAGER - VACANCY WORCESTER
Reason for Reporting
WE ARE HIRING
JOB ADVERT: STORE MANAGER/ ASSISTANT STORE MANAGER: WORCESTER
Tickled pink at what we have in store for you!
Thrive on the opportunities that one of the country’s fastest leading and growing plastics and household retailers has to offer. Join Mambos for a challenging & rewarding career in the retail industry.
We are
here to deliver service excellence through efficient customer service, point of
sale (POS) operational activities and merchandising in store that leads to a
positive customer experience.
Mambos are looking for a Store Manager we would
like you to join our team!!
Duties & Responsibilities
To meet store sales targets and deliver
fantastic customer service whilst effectively planning, organizing and
controlling all operations of a retail store in accordance with the Company’s
standards and procedures.
Achieve growth and hit sales targets by
successfully managing, mentoring, and leading staff.
Enforcing and implementing AWESOME customer
service to give customer a WOW experience.
Attend to unique and individual shopping needs
of each customer and always put the Customer first.
Develop, motivate and inspire respective teams
in an ENTHUSIASTIC manner.
Maintains store staff job results by recruiting,
coaching, counselling, and disciplining employees; planning, monitoring, and
appraising job results.
Authorise all work schedules (including but not
limited to work, break and leave).
Ensure continuous training and development of
all staff, and consistently carrying out training.
Managing and controlling all daily store
operations including stores expenses within allocated budgets and stock
management to maximise sales turnover.
Minimise all controllable expenses and costs.
Protect company assets and minimise all
shrinkage, damages and theft.
Retain records of all stock and financial
transactions.
Conduct floor walks daily and initiate warehouse
and/or overstock replenishments and face-ups.
Implement, monitor and enforce all SOP’s.
Maintaining company merchandise and housekeeping
standards.
Coordinate and manage all key service providers
in line with company expectations (including but not limited to guarding,
security, cleaning and logistics)
Enforce effective and efficient implementation
of all sales promotions (Including but not limited to road shows, centre
management liaising etc ).
Identify marketing opportunities and communicate
to all relevant parties
Ensure promotions are executed timeously and
execution is planned in advance.
Desired Experience & Qualification
Matric Certificate;
Must have own or reliable transport to be able
to work shifts;
Minimum of 3 years’ experience within a Retail
Environment, including 2 years’ of Management experience.
REQUIREMENTS:
Ø Proven Managerial experience in Retail/ service industry / experience in a customer facing role within the retail/ FMCG store operations environment.
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