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iREPAIRER Store
Selling for 6+ years
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iREPAIRER ®, an ICT & electronics company, is looking for an experienced laptop & MacBook technician.
Working hours are 8 am – 5 pm Mon-Fri Including public holidays.
JOB
DESCRIPTION:
We are seeking an experienced
Laptop & MacBook Technician to join our team. The ideal candidate will have
a strong background in repairing and troubleshooting laptops and MacBooks of
various brands and models. The primary responsibilities include diagnosing
hardware and software issues, performing repairs and upgrades, and ensuring the
quality and timely completion of all service tasks.
RESPONSIBILITIES:
1.
Diagnose hardware and software issues with laptops and MacBooks.
2.
Perform repairs and component replacements, including screens, keyboards,
motherboards, Chip-level repair, and batteries.
3.
Conduct data backups and recoveries as necessary.
4.
Install, configure, and update operating systems and software applications.
5.
Troubleshoot network connectivity issues and perform necessary adjustments.
6.
Provide technical support and assistance to customers, both in person and
remotely.
7.
Document all service activities accurately and maintain detailed records of
repairs.
8.
Stay updated on the latest technology trends and product developments in the
laptop and MacBook industry.
9.
Adhere to company policies and procedures regarding safety, security, and
confidentiality.
10.
Collaborate with other team members to optimize workflow and customer
satisfaction.
REQUIREMENTS:
1.
Proven experience as a Laptop & MacBook Technician or similar role.
2.
Strong knowledge of laptop and MacBook hardware components and operating
systems.
3.
Proficiency in diagnosing and troubleshooting hardware and software issues.
4.
Experience in performing hardware repairs and component replacements.
5.
Familiarity with diagnostic tools and software utilities for troubleshooting.
6.
Excellent problem-solving skills and attention to detail.
7. Ability to work
independently and prioritize tasks effectively and can work well under pressure, meet deadlines, and multitask.
8.
Good communication and interpersonal skills.
Ability to handle conflict management & difficult
clients/peers ethically & professionally.
9.
Certification in relevant technical fields (e.g., CompTIA A+, Apple Certified
Mac Technician) is preferred but not required.
10.
Willingness to continuously learn and adapt to new technologies and repair
techniques.
NOTE: Please note as of 1 July 2021, The Protection of Personal
Information Act (POPIA) is in full effect. The law is designed to protect how
your data is used, stored, and processed. By applying for this Job, you are
automatically giving iREPAIRER consent to obtain your personal information in
order to process your application for this job.
Email CV and Photo of yourself to: marketing@irepairer.co.za
1mo
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