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Help Desk Technician responsibilities include:
·
Serving as the first point of contact for customers seeking technical
assistance over the phone or email
·
Performing remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determining the best solution based on the issue and details provided by
customers
Responsibilities
·
Serve as the first point of contact for customers seeking technical
assistance over the phone or email
·
Perform remote troubleshooting through diagnostic techniques and
pertinent questions
·
Determine the best solution based on the issue and details provided by
customers
·
Walk the customer through the problem-solving process
·
Direct unresolved issues to the next level of support personnel
·
Provide accurate information on IT products or services
·
Record events and problems and their resolution in logs
·
Follow-up and update customer status and information
·
Pass on any feedback or suggestions by customers to the appropriate
internal team
·
Identify and suggest possible improvements on procedures
Requirements and skills
·
Proven experience as a help desk support technician or
other customer support role
·
Tech savvy with working knowledge of office automation products,
databases and remote control
·
Good understanding of computer systems, mobile devices and other tech
products
·
Ability to diagnose and resolve basic technical issues
·
Proficiency in English
·
Excellent communication skills
·
Customer-oriented and cool-tempered
If you are interested please send your CV to jobs@trekit365.co.za.
SALARY: R5000 – R6000
MEDICAL INSURANCE
1mo
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Installation and commissioning of CCTV Systems. Maintenance and fault calls on and CCTV Systems.
Installation and testing of Structured Cabling Systems. Interpreting and
understanding proposal documents, schematics and drawings.
Minimum 5 years’ experience in project management for
implementation of CCTV or similar solutions
Related
project management certificate or qualification.
Related CCTV installation certificate or
qualification.Salary : R30000.00 Neg.Forward CV and qualifications to Classytrade1222@gmail.com
1mo
Installation and commissioning of CCTV Systems. Maintenance and fault calls on and CCTV Systems.
Installation and testing of Structured Cabling Systems. Interpreting and
understanding proposal documents, schematics and drawings.
Minimum 5 years’ experience in project management for
implementation of CCTV or similar solutions.
Related
project management certificate or qualification.
Related CCTV installation certificate or
qualification.Salary : R35000.00 Neg.Forward all CV's and qualifications to Classytrade1222@gmail.com
1mo
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We are hiring!We have a position for a junior graphic designerIf you have knowledge of the following...Adobe Illustrator or Corel DrawDesign work Business cards, Flyers, Digital ADS for social media, Banners.etcBe able to work under pressure, meet deadlines and work with clientsThen send your CV via email or WhatsAppWe offering a basic salary of R4500 with a chance to expand in the near futureWe prefer a candidate from Chatsworth or nearby surroundings 0680924584 or enzopillay@gmail.com
1mo
IT Field Support Technician – Witbank
MUST BE: Mobile, have a reliable car,
Valid driver’s License, and Live in Witbank.
Role:
Install and configure end users’
computers and required peripherals.You will be using multiple
procedures or systems;Administrative support - planning,
scheduling, and coordination of processes and systemsMaintain IT Inventory of hardware,
software, and resources;Provide training to new users of
existing Technology;Onsite repairs on Hardware and
assisting Remote engineers.
Job Requirements:
·
National Certificate/Diploma in Information
Technology or equivalent.
·
0 to 2 years of functional experience working in an
IT Field environment providing IT Technical support services onsite to
customers.
IT Certificates in N+, A+, MCSE, or
equivalent will be an added advantage.Problem solving and analysis.Completing logistics, admin on
time and call closure on customer apps.Good understanding of the
technical aspects of IT goods and servicesGood understanding of OHSMust have a smartphone and agree
to trackingMust be willing to work on
alternate weekends and after hours as part of the Standby agreement.Certification in Dell, Lenovo, HP,
Lexmark, etc.… will be an advantage.Repairing Laptops and Desktops.
Please
Email Resume: itmidrand@outlook.com
If you do
not receive a response within 7 Business Days, please consider
your application
unsuccessful.
18d
1
Job Title: Mid-Senior On-Site IT Support ProfessionalLocation: Germiston Industrial AreaMin CompTIA A+Good CommunicationsGood Problem-Solving SkillsGood Office 365 / SharePoint ExperienceAttention to detail!PunctualNon-smokerSober habitsWorking Experience in an IT roleOwn reliable car and a valid driver’s licenseMon-Fri 8-5South African citizens onlyPlease forward your CV along with salary expectations and the value of x for the equation 2(x+3)=18-2
1mo
URGENT VACANCYJNR. DEVELOPER – DATA
ENGINEER
CAMPERDOWN, KZNResponsible for assisting
the IT and IS support personnel in solving technical problems when required.
The comprehensive
documentation of new and existing systems at a technical level development of
services, reports, and applications. To provide 2nd and 3rd
level support, to reduce costs associated with external service consultants.
KEY REQUIREMENTS FOR
THE POSITION:
• Matric
• Relevant BSc Degree or
Diploma in IT systems / Computer Science
• 3+ years in position of
data developer
• MS Office - proficient
• Valid SA Code 8 EB
Driver's license is essential
• Solid MS SQL Query
experience – essential
Call Deon on
031 466 1572
cv@doncour.co.za
1mo
1
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Vacancy: Senior BI Developer
Town: Port Elizabeth
Email: info@performitpersonnel.co.za
Salary: Highly Negotiable
We are looking for a Senior BI Developer for a Renowned Company in Port Elizabeth.
Remotely based anywhere is South Africa will be considered.
Primary purpose of the role:
The primary purpose of this role is to transform data into insights that drive business value. This is done by mining complex data using BI software and tools, comparing data to competitors and industry trends and creating visualizations that communicate findings to others in the organization. As a Senior BI Developer, you will also be expected to upskill your team-mates through knowledge and experience sharing. And likewise, to learn from the past experiences and knowledge of your fellow team-mates.
Preferred Qualifications:
BSc in Computer Science or equivalent
Minimum of 5 or more years hands on experience in SQL
Technical Requirements:
SQL Server 2014 or higher
SQL Integration Services
SQL Reporting Services
Power BI
Excel advanced skills
Azure experience (data factory or data lake)
Responsibility:Key Accountabilities:
Review and validate customer data as and when collected
Oversee the deployment of data to the data warehouse
Develop policies and procedures for the collection and analysis of data
Create or discover new data procurement and processing programs
Cooperate with IT department to deploy software and hardware upgrades that make it possible to leverage big data use cases
Monitor analytics and metrics results
Implement new data analysis methodologies
Review customer files to ensure integrity of data collection and utilization
Perform data profiling to identify and understand anomalies
Critical thinking and problem solving
Deadline driven, positive attitude and able to work independently
Required Skills:
Self-Management – We don’t believe in micromanagement. You need to possess the drive and ability to take project and run with it.
Technical – Experience in SQL Server 2014 or higher, as well as advanced Excel skills. Experience with the Azure architecture will be advantageous (Azure SQL Warehouse, Data Factory, Data Bricks, Data Lakes).
Logic – Things don’t always make sense. You need to have the ability to work through and make logical sense of complicated and often illogical solutions and processes.
Salary is highly negotiable
Send cv to info@performitpersonnel.co.zaSalary: RnegotiableJob Reference #: BIDEV011Consultant Name: Damian Sin Hidge
2y
1
Our client is a leader in the field of Moodle-based e-learning solutions, with their office located in Durbanville, Cape Town. They have a position for a Moodle Support Technician
to join their team.
Do you possess a strong aptitude for technology coupled with a keen interest in e-learning? Are you someone who excels at problem-solving and client engagement? Whether youre at the start of your career or have some years of experience, this position offers an excellent opportunity to advance your career in technology.RESPONSIBILITIES:
In this role of Moodle Support Technician, covering both Level 1 and Level 2 responsibilities, you will:Provide telephonic and ticket-based support for Moodle issues (Level 1).
Engage in complex problem-solving and system diagnosis, going beyond routine issues (Level 2).
Act as a liaison with clients to understand their unique challenges and to engineer tailored Moodle solutions.
Participate in both the development and back-end maintenance of Moodle-based learning platforms.
Extend your knowledge and expertise through specialized, team-led training sessions.
Participate in rigorous Moodle site testing and debugging processes.
REQUIREMENTS:
Qualifications and experience:
A Bachelor’s degree in Computer Science, Information Technology, or a related field is highly recommended, or
A diploma or associate degree in Computer Science, Information Technology, or Educational Technology, combined with relevant work experience; or
Matric and Certifications related to Learning Management Systems, particularly Moodle, can be considered in lieu of a degree when backed by significant hands-on experience.
Technical Skills:
A foundational understanding of Moodle or other Learning Management Systems (LMS).
Proficiency in identifying and resolving technical issues.
Experience in CSS, MySQL and basic PHP is a plus.
Proficient in Microsoft 365.
Openness to learning new programming languages and frameworks.
Soft Skills:
Outstanding communication skills with a customer-centric orientation.
Professional use of English (written and spoken).
Strong analytical and problem-solving abilities.
Capability to work effectively both within a team and independently.
Other Requirements:
Quick adaptability to a fast-changing technological environment.
Capacity for handling sensitive client material and intellectual property with discretion.
A mindset that values innovative and out-of-the-box thinking.
Stable, adaptable with a high-stress tolerance in a mature way.
We encourage you to apply for this position if you meet the qualifications and are excited to work in a dynamic, challenging, and rewarding environment. KEY FUNCTIONAL/TECHNICAL COMPETENCIES:
Strong knowledge of web service/API technologies such as SOAP and REST.
Proficiency in PHP (preferable) and experience with MySQL databases.
Experience in the delivery of complex solutions.
Knowledge of and ability to understand business concepts and evaluate th
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004264/MM&source=gumtree
6mo
1
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Our client is looking for a Senior IT Technician
to join their team. This role requires someone that is driven and that has excellent customer service skills.
Requirements:
Bilingual in Afrikaans and English.
Matric certificate.
3 - 5 yearsâ?? relevant experience.
Must have excellent communication and interpersonal skills.
Helpdesk experience.
TeamViewer support experience.
Understanding of WLAN, WAN and LAN environments.
Strong networking knowledge is required.
Understanding of DNS/DHCP.
Google Suite experience in setting up and configure.
Responsibilities:
Check in with the different departments.
Resolve any day-to-day issues.
Track and follow up on any issues with third party applications until the issues have been resolved.
Improve the current IT environment.
Set up of Office 365 and configure.
Network cabling, wireless configuration, and management.
To apply, please send your CV with your salary expectations to ilana@personastaff.co.za
 Please note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful. Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004328/IP&source=gumtree
6mo
1
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Assist in troubleshooting hardware and software issues.Help in setting up and managing IT equipment.Monitor and respond to basic IT support queries.Assist in maintaining IT inventory.Help in creating and maintaining IT documentation.Learn and adapt to new technologies and software.Work under the supervision of senior IT staff.Qualifications:Basic understanding of computer systems, mobile devices and other tech products.Ability to diagnose and troubleshoot basic technical issues.Excellent problem-solving and communication skills.Diploma/Degree in Information Technology, Computer Science or relevant field is a plus.Send CV's to jobs@psyber.co.za
1mo
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Leading IT company in Pietermaritzburg is looking for dynamic sales/marketing representatives. Must be of sober habitsMust have IT background or knowledge of the IT industry.Must have own cell phoneEmail your CV to accounts@computercon.co.za
1mo
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We are a nationwide retail chain is offering internship for a Help Desk Support Technician to deliver prompt technical assistance to our stores. The ideal candidate should be between the ages 19 to 25 and should possess good technical expertise and effective communication skills, with the capability to conduct remote troubleshooting and diagnostics. The role includes overseeing hardware entering and exiting the workshop.
Requirements:
- Comprehensive knowledge of computer systems.
- Proficiency in diagnosing and resolving basic technical issues.
- Fundamental understanding of routers and networking.
- Fluent in English.
- Exceptional communication skills.
Interested candidates to send through their CVs, with copies of ID and certificates/diplomas to it@cityexpress.co.za
1mo
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IT Support TechWe are looking for an IT qualified personal who is knowledgeable on - Networking- Server setups - Software installation- Desktop and Software supportWe are looking for a team player. Qualifications: National Diploma in ITBased in Durban.Required to work on certain weekends.Please email all CV's to barry@almextransport.com
2mo
12
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Hello there its Wisdom here an Optic fibre Technician with his own machines looking for a job in the fibre sector.
I do
*Dome Prep and splice
*Splice allocation and site design
*testing and faulty finding
Give me a call or WhatsApp on this number 081 526 9102
3mo
Electrical Mechanical Technician required at a well known company based in East London to start asap
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Technician required to start immediately : Electrical Technician - to become permanent.
A well known Company, based in East London requires Electrical Technician to start immediately. Must have knowledge of Electrical installations / Fault finding on machines and equipment. (circuits a plus ) (We work mainly in Industrial bakery Equipment )Fluent in English, understand, speak, write and read.
* Valid Driver's License a must ! Market related Salary
* Must reside in East London, Mtatha, or surroundings (willing to relocate if you are interested in this position and you are residing in Mtatha ) Positive Attitude
* Honest, Reliable
* Able to work under pressure / without supervision. please note: our Company is based in East London, but we are willing to accept candidates if you are based in Port Elizabeth or surroundings of East London (should you be interested in this position and have accommodation in East London, or would like to re locate. Please forward a detailed CV to: johanpuren1@gmail.com should you be interested in this position pls contact the below to arrange an interview: Please makeuse of reference: " Electrical Technician" on your applicationJ Puren
071 113 7065 J Gerber
078 621 6391
5d
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At least 3 years working experience in the I.T. industry.
Must have First Line Desk support and be diverse in
end user support.
Must be strong in troubleshooting.
Basic networking knowledge.
Solid knowledge of hardware and software.
Must have code 08 drivers licence.
Must be able to work weekend standby.
To start asap. R6500 per month neg commensurate with experience.Please email CV to vs130hrpa@vodadealers.co.za
24d
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ALARM AND CCTV INSTALLERS NEEDEDFULLTIME POSITION MUST HAVE EXPERIENCE IN ALARMS AND CCTV INSTALLATION BASIC PLUS COMMISION SEND CV AND RECENT PICTURE TO CAREERS@ASSETSECURITY.CO.ZA
5mo
1
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Hi im looking for an IT, cctv & gate technician needed.
Requirements
Qualification in required industry
Must have 3 to 4 years minimum experience of working in this Field.
With references.
Driving license
No criminal record.
Will be better if applicant is located in the city.
Starting salary will be R3000 for first 2 months. Thereafter will increased.
Please email CV to urbantechnology38@gmail.com
6mo
VERIFIED
We are looking for an Internet Cafe / Graphic Designer with strictly the following skills :Corel Draw skills a mustPhotoshop skills an advantage Printing knowledge Large format printing skills (Mimaki print and cut skills)Tshirt printing skills / Mug Printing skillsBusiness cards, flyer printing.CV Typing SkillsPlease email : meltacreations@gmail.comor whatsapp : 078 758 758 5 Strictly No calls
6mo
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