Senior Business Analyst, Process Engineering

Key Responsibilities:Requirement Elicitation and Analysis:Collaborate closely with business stakeholders to understand needs, objectives, and challenges.Elicit, document, and analyze business requirements, processes, and workflows.Translate business requirements into clear and concise functional specifications for technical teams.Solution Design:Work with technology teams to design innovative solutions aligned with business needs.Propose practical solutions addressing business challenges in line with organizational goals.Ensure proposed solutions align with strategic goals and technological capabilities.Stakeholder Communication:Serve as a liaison between business stakeholders and technology teams.Communicate complex technical concepts to non-technical stakeholders.Present findings, recommendations, and project updates to various audiences.Documentation:Create detailed documentation, including business requirements, process flows, use cases, and user stories.Maintain accurate and up-to-date project documentation throughout the project lifecycle.Project Management:Collaborate with project managers to define project scope, objectives, and deliverables.Assist in project planning, estimation, and resource allocation.Monitor project progress and identify potential risks or deviations from the plan.Quality Assurance:Participate in system testing, user acceptance testing, and validation of implemented solutions.Ensure delivered solutions meet specified requirements and are of high quality.Process Improvement:Identify areas for process optimization and efficiency enhancement.Recommend process improvements and assist in their implementation.Essential Functions:Collaborate with business stakeholders to prioritize transformation initiatives aligned with CIB Operations strategy.Work with internal and external stakeholders to mobilize solutions and prepare for the execution of prioritized initiatives.Translate CIB Operations and business strategies into work packages and manage delivery of initiatives.Adopt and optimize efficient use of tools, mechanisms, and frameworks across projects.Coordinate identification and evaluation of solutions using objective data for value realization.Provide input and influence verification of business cases and business priorities.Facilitate effective planning for prioritized initiatives, ensuring proper time and coordination of resources.Coordinate and manage delivery of initiatives by monitoring progress and removing blockers.Coordinate stakeholders' efforts and resources for collective impact delivery.Plan, coordinate, and manage handover and adoption activities to facilitate solution ownership.Facilitate effective data tracking of value realization metrics.Collaborate with stakeholders to monitor service performance and identify further value realization opportunities.Qualifications:Education: First Degree, NQF Level 7, or equivalent relevant experience (Required)