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Robyn-Lee Solomon
Selling for 5+ years
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The position is available immediately, with a salary of R8,000.00 per month plus a contribution to the company medical aid.We are currently looking for a dynamic candidate for a Customer Service Agent position, based in Durbanville. This exciting opportunity is ideal for a hard-working professional looking to build their skills and up for a challenge. If you have what it takes to be an awesome team player and know how to go the extra mile, then this is your chance to apply! Working hours: 08:15 until 17:15 (Mon-Thur) & 08:15-17:00 (Fri) Do You Have Any Of The Following Qualities?Attention to detailAble to work under pressureHave excellent communication skills both over email and telephonically.ReliableExcellent Computer SkillsFriendly personalityThe Role Consists Of:Ensure high levels of customer satisfaction through excellent serviceEvaluate customer needs and provide assistance“Go the extra mile” to drive customer expectationsBuild productive trust relationships with customers and suppliersBuild productive trust relationships internally between departmentsRespond to customer complaints, and process returns in a timely mannerArrange supplier credits and client credits in a timely mannerPatience, attentiveness, and clear communicationResolve escalated customer service issues cost effectively (deadline driven)Attend to client requestsImprove and maintain customer and supplier relationsEnsure the consistent achievement of customer service levels and standardsEnsure customer service goals and targets are metProcess deductions correctly and efficientlyYou will need: Previous customer service experience will be beneficialExcellent computer skills, the applicant will need to be able to demonstrate their proficiency in computer literacy at the interview.Contact me via email, applications@brandability.co.za with a brief description of yourself along with your CV. If you don’t hear from me within a week, please consider your application as unsuccessful.
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