Tourism Jobs in South Africa

• Minimum of 3 years of experience in travel program design, itinerary planning, or a related role within the tourism industry
• Proficient in PowerPoint (experience with animation/moving graphics is a big bonus)
• Experience with Canva or similar design tools
• Strong knowledge of Southern Africas travel landscape, including popular destinations, cultural experiences and adventure activities
• Strong communication and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
• Excellent organizational and project management skills, with the ability to manage multiple projects simultaneously.
• Creative problem-solving skills and passion for designing unique travel experiences.
• Familiarity with sustainable tourism practices and environmental conservation efforts.
• Graphic design skills will be a strong advantage.

• Design and develop unique travel itineraries and programs that highlight South Africas attractions, culture and experiences
• Catering to various client preferences and budgets.
• Conduct research on destinations, activities & local partners to ensure offerings are current and relevant, and appealing.
• Stay informed about industry trends and emerging travel experiences.
• Work closely with local suppliers, guides and partners to curate high-quality experiences and negotiate contracts that benefit both the company and its clients.
• Collaborate with the sales and operations teams to understand client needs and preferences, ensuring that programs are tailored to meet and exceed expectations.
• Monitor quality assurance as to the success of programs, gathering feedback
• Assist in developing budgets for programs, ensuring profitability while maintaining quality and value for clients.
• Maintaining an efficient product library filing system.
• Provide training and support to sales team regarding new programs, ensuring they have the necessary knowledge to effectively sell and promote offerings.

Leading Inbound Tour Company is looking for a Groups and Incentives Operations Consultant. This role is based in Sandton.

Experience required:

Minimum of 4 5 years previous inbound tour consulting GROUPS experience required
In-depth knowledge of the tourism industry, including travel industry channels, current trends, destination management, and customer expectations
Good understanding of terms and conditions
Relevant understanding of Business to create and formulate a strategy and make commercial decisions
A passion for delivering service excellence
A good knowledge of South Africa, Southern and East Africa with the ability to provide recommendations and assistance
Experience of crisis management protocols and procedures, including emergency response and risk mitigation strategies
Excellent computer skills including Excel (essential), Tourplan (preferred) or any other reservation system, MS Office applications, Teams, WETU
Analytical skills
Negotiation skills
Experiential Creativity (Crafting Experiences).
Duties include:

Accountable for coordinating and executing land tour programs and events
Support the administrative preparation and management of travel files
Must be available to travel with groups and assist with on-site coordination
Provide proactive support to the Groups and Incentives team
Maintain good relationships with partners
Support and communication with the accounts teams
Maintain accurate and up-to-date information on all confirmed services
Assist with the preparation of all travel documentation and operating schedules
Ensure compliance with country travel restrictions
Be on call for any major emergencies
Assisting with special projects and any other duties as assigned by Management.

This position is based in Cape Town CBD and is ideal if you enjoy working in a busy environment reporting directly to the CEO and international clients. Exciting role if you are dynamic and enjoy being the "go-to" person. As a highly trusted professional who supports the CEO and organizes the schedules with discretion, this role is in the travel/hospitality space, dealing with international guests & clients. You will have excellent organizational skills and the ability to manage complex tasks and communications effectively.

This role is at the office (flexibility from time to time) and is from Monday to Friday.

• Serve as the primary point of contact for client communication, providing assistance and support as needed.
• Prepare and manage weekly payment schedules
• Maintain accurate and up-to-date client booking records
• Generate and distribute client invoices
• Monitor and follow up on outstanding client payments
• Issue invoices on behalf of CEO for Acountants
• Collect, organize and maintain client data, including personal information, preferences and gifting shipping details.
• Coordinate travel logistics, such as hotel bookings, charter flights and related arrangements.
• Manage and place household orders as required
• Manage contractors and site visits from time to time
• General administrative tasks for European holding company - remote
• Administrative support for hospitality company in Africa - remote
• Execute and manage online payments
• General Personal Assistant assistance

This is an interesting and exciting role if you enjoy working in Travel, Hospitality space. High value clients, this is a 5* role for a 5* hospitality private company. If this sounds like you, forward your CV by applying to this role and our team will email an application form to you and will be in touch to discuss your CV and skillset and the role in detail. Thank You.

• Be the first point of contact for adventure-seekers.
• Engage and build real relationships with clients.
• Guide customers from enquiry to trip completion.
• Nurture leads with clever, value-packed communication.
• Close sales and help fill our rafts with happy clients.
• Organise and coordinate trips with local teams, ensuring seamless execution.

• 2+ years in a similar customer-facing or travel role
• A confident communicator who LOVES talking to people
• Sharp attention to detail, organised and reliable
• Proactive, self-driven, and eager to learn
• A master of email, Excel, and Word
• Fluent in English written and spoken
• A big personality with a love for life and a sense of humour

• Knowledge of adventure travel or rafting tours
• Experience using CRM software

Leading Inbound Tour Company is looking for a Groups and Incentives Operations Consultant. This role is based in Sandton.

Experience required:

Minimum of 4 5 years previous inbound tour consulting experience required

In-depth knowledge of the tourism industry, including travel industry channels, current trends, destination management, and customer expectations

Good understanding of terms and conditions

Relevant understanding of Business to create and formulate a strategy and make commercial decisions

A passion for delivering service excellence

A good knowledge of South Africa, Southern and East Africa with the ability to provide recommendations and assistance

Experience of crisis management protocols and procedures, including emergency response and risk mitigation strategies

Excellent computer skills including Excel (essential), Tourplan (preferred) or any other reservation system, MS Office applications, Teams, WETU

Analytical skills

Negotiation skills

Experiential Creativity (Crafting Experiences)

Duties include:

Accountable for coordinating and executing land tour programs and events

Support the administrative preparation and management of travel files

Must be available to travel with groups and assist with on-site coordination

Provide proactive support to the Groups and Incentives team

Maintain good relationships with partners

Support and communication with the accounts teams

Maintain accurate and up-to-date information on all confirmed services

Assist with the preparation of all travel documentation and operating schedules

Ensure compliance with country travel restrictions

Be on call for any major emergencies

Assisting with special projects and any other duties as assigned by Management

An exciting opportunity exists to join a leading Destination Management Company in a remote Product Manager role. This position is permanent and is open to candidates based in South Africa.

Experience required:

Minimum 5 years of experience in the travel industry, with a proven track record in product management and development within inbound tourism

Extensive knowledge of Southern Africa as a travel destination

Strong negotiation and supplier management skills

Ability to travel within Southern Africa

Proficiency in Travel Studio and WETU is essential

Agile, adaptable, and energetic professional

Competent in use of Microsoft Office products (particularly Excel)

Strong communication skills

Attention to detail, striving towards minimum errors and high accuracy

Fluent English language skills

Duties include:

Handle product portfolio

Supplier Management

Negotiate best possible rates

Product analyses

Maintain rates on the portal

Handle the operating system

Product training

Collaborate with the marketing team

This position is a work from home (remote) position, that requires the candidate to provide their own reliable internet connection (at their own cost) and electricity supply, even during load shedding.

It is important to have a stable working record with contactable references.

• Matric
• Proficiency in Microsoft Office Word and Excel
• Experience with Reservations Systems such as Amadeus (Non-Negotiable)
• Minimum 1 years experience in the Travel Industry
• Experience with face-to-face client interactions

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences
• Provide expert advice on travel destinations
• Maximize sales opportunities

• The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.

• Matric
• Proficiency in Microsoft Office Word and Excel
• Experience with Reservations Systems such as Amadeus (Non-Negotiable)
• Minimum 1 years experience in the Travel Industry
• Experience with face-to-face client interactions

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences
• Provide expert advice on travel destinations
• Maximize sales opportunities

• The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.

A Leading Inbound Destination Management Company is recruiting Relief Travel Specialists. The candidates need to be senior and able to assist in all departments. This position is based in Sandton.

Experience required:

A minimum of 3 5 years of previous inbound tour consulting experience is required

Good understanding of terms and conditions and excellent product knowledge

Understanding of travel industry channels

Understanding and knowledge of the different markets

Relevant understanding of Business to create and formulate a strategy and make commercial decisions

Sales process and methodologies

Problem-solving skills

Teamwork!

Tourplan, MS Office and WETU

A good knowledge of South Africa, Southern and East Africa

A willingness and aptitude to always assist and learn

Ability to work shifts on rotation

Duties include:

Overseeing relevant teammates'''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''''' desks; while the consultant is on leave - required to step in and handle the consultants desk in full, managing requotes and any ongoing proposals

Assisting with brochure quotes

Assist and develop agent educational bookings / hosted educational bookings and work closely with Sales to ensure these trips are seamless

Involved in the implementation of systems and procedures assist with testing of systems

Stepping in to chase provisional bookings for all the relevant team

During the quiet periods, follow up on any dead leads

Assist in loading of bookings for consultants during peak booking period

Creative planning and designing of itineraries

Consistent and clear communication with agents, sales teams, preferred supplier partners and colleagues

Emergency duty will be on a rotational basis

Calm and professional manner of servicing agents and guests

• Matric
• Proficiency in Microsoft Office Word and Excel
• Experience with Reservations Systems such as Amadeus (Non-Negotiable)
• Minimum 1 years experience in the Travel Industry
• Experience with face-to-face client interactions

• Build and maintain strong relationships with customers to ensure repeat business and referrals
• Design and sell customized travel itineraries to meet individual travel preferences
• Provide expert advice on travel destinations
• Maximize sales opportunities

• The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.