We are looking for a Sales UK Agent to join our team. As a Sales UK Agent, you will be responsible for providing excellent customer service to our UK clients and driving sales through effective consultation.
Duties and Responsibilities
- Assisting customers with inquiries and product information
- Managing and processing sales orders
- Building and maintaining strong customer relationships
- Meeting sales targets and KPIs
- Providing feedback on market trends and customer preferences
Key Responsibilities:
Data management
Client liaison
Key Performance Indicators
System support
Requirements:
- Minimum 1 year contact centre experience
- Grade 12
- Experience in outbound calling preferred
- Strong communication and interpersonal skills
- Comfortable working to targets in a supportive, team-oriented environment
- Working hours: Monday to Friday, 9:00 AM – 5:00 PM (UK time)
- Alternative Saturdays
If you are a motivated individual with a strong sales background and excellent
communication skills, we would love to hear from you!
About Us:
At Hero Holdings, we are committed to empowering individuals and families to achieve financial wellness. As a leader in the financial wellness sector, we are dedicated to fostering a culture of integrity, collaboration, and excellence.
The Role:
We are seeking a motivated and professional Inbound Sales Specialist to join our growing team. In this role, you will be the first point of contact for potential clients seeking our financial wellness solutions. Your responsibility will be to engage with leads, understand their needs, and provide tailored solutions that align with their financial goals. This is an exciting opportunity for an individual who is passionate about helping others achieve financial success while developing their own career in a rewarding and impactful industry.
Key Responsibilities:
Respond promptly and professionally to inbound inquiries from potential clients via phone, email, and chat.
Conduct thorough needs assessments to understand clients' financial situations and goals.
Present and explain our financial wellness solutions, tailoring recommendations to meet individual client needs.
Build and maintain strong relationships with clients, ensuring a high level of satisfaction throughout their journey.
Collaborate with the marketing team to optimise lead generation strategies and enhance the client experience.
Achieve and exceed monthly sales targets while maintaining compliance with regulatory standards.
Stay informed about industry trends and developments to provide clients with relevant insights and information.
What We’re Looking For:
Proven experience in inbound sales, preferably within the financial services or wellness sector.
Exceptional communication and interpersonal skills, with the ability to build rapport and trust with clients.
Strong analytical and problem-solving abilities to assess client needs and provide effective solutions.
A results-driven mindset with a track record of meeting or exceeding sales goals.
Ability to work collaboratively in a team-oriented environment while also being self-motivated.
A passion for financial wellness and a commitment to helping clients improve their financial well-being.
Why Join Us?
Competitive salary with performance-based incentives and bonuses.
Comprehensive benefits package, including health, dental, and retirement plans.
Ongoing training and professional development opportunities to enhance your skills and advance your career.
A supportive and inclusive work environment that values teamwork, innovation, and integrity.
The opportunity to make a meaningful impact on the financial lives of individuals and families.
Ready to Join Our Mission?
If you are a dedicated and professional individual with a passion for sales and a commitment to helping others achieve financial wellness, we invite you to apply. Join Hero Holdings and be part of a team that is making a difference in the lives of our clients.
Salary: R6 000 to R50 000.
Apply Now! Please submit your resume to careers@heroholdings.co.za.
EMPLOYMENT TYPE : Permanent
SECTOR : Leisure / Travel
BASIC SALARY : R9000.00 + Commission
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- Proficiency in Microsoft Office Word and Excel
- Experience with Reservations Systems such as Amadeus (Non-Negotiable)
- Minimum 1 years experience in the Travel Industry
- Experience with face-to-face client interactions
DUTIES:
- Build and maintain strong relationships with customers to ensure repeat business and referrals
- Design and sell customized travel itineraries to meet individual travel preferences
- Provide expert advice on travel destinations
- Maximize sales opportunities
- The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.
EMPLOYMENT TYPE : Permanent
SECTOR : Leisure / Travel
BASIC SALARY : R9000.00 + Commission
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- Proficiency in Microsoft Office Word and Excel
- Experience with Reservations Systems such as Amadeus (Non-Negotiable)
- Minimum 1 years experience in the Travel Industry
- Experience with face-to-face client interactions
DUTIES:
- Build and maintain strong relationships with customers to ensure repeat business and referrals
- Design and sell customized travel itineraries to meet individual travel preferences
- Provide expert advice on travel destinations
- Maximize sales opportunities
- The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.
EMPLOYMENT TYPE : Permanent
SECTOR : Leisure / Travel
BASIC SALARY : R9000.00 + Commission
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- Proficiency in Microsoft Office Word and Excel
- Experience with Reservations Systems such as Amadeus (Non-Negotiable)
- Minimum 1 years experience in the Travel Industry
- Experience with face-to-face client interactions
DUTIES:
- Build and maintain strong relationships with customers to ensure repeat business and referrals
- Design and sell customized travel itineraries to meet individual travel preferences
- Provide expert advice on travel destinations
- Maximize sales opportunities
- The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.
An exciting opportunity exists to join a leading Destination Management Company in a remote Product Manager role. This position is permanent and is open to candidates based in South Africa.
Experience required:
Minimum 5 years of experience in the travel industry, with a proven track record in product management and development within inbound tourism
Extensive knowledge of Southern Africa as a travel destination
Strong negotiation and supplier management skills
Ability to travel within Southern Africa
Proficiency in Travel Studio and WETU is essential
Agile, adaptable, and energetic professional
Competent in use of Microsoft Office products (particularly Excel)
Strong communication skills
Attention to detail, striving towards minimum errors and high accuracy
Fluent English language skills
Duties include:
Handle product portfolio
Supplier Management
Negotiate best possible rates
Product analyses
Maintain rates on the portal
Handle the operating system
Product training
Collaborate with the marketing team
This position is a work from home (remote) position, that requires the candidate to provide their own reliable internet connection (at their own cost) and electricity supply, even during load shedding.
It is important to have a stable working record with contactable references.
Candidate requirements:
- Min 5 - 10 years in a travel-related role
- Comprehensive knowledge on destination travel throughout Africa
- True destination "insider" with knowledge on all the secret spots
- Exceptional written and verbal English skills
- Ability to multi-task and manage emergencies effectively
- Exceptional attention to detail and highly organized
- High level of creativity and the ability to think outside of the box
- Great interpersonal and customer service skills
- Highly presentable and trustworthy
- Ability to think strategically
- Ability to work under pressure
- Proactive and self-driven individual
- Excellent knowledge on industry trends and latest locations
Duties:
- Maintaining relationships with international agents
- Stay on top of quotations and administration
- Preparation of proposals and timely responses to briefs
- Planning and development of new products and programs
- Effective financial management
- Revenue control
- Representing company at dinners, study tours and meet and greets
- Developing new initiatives
- Conducting regular quality assurance to ensure standards are maintained
Destination Specialist (Groups) - Windhoek
Job Purpose:
To successfully quote profitable tour products for existing as well as new clients.
Key Responsibilities:
Sales
• Secure business and effectively cost products
• Understand the market and margin control
• Build up and maintain agent and supplier relationships
• Source new products
• Develop own sales strategy to secure more business through existing and new agents
• Work closely with the team to achieve goals
Operations
• Quote and design successful creative itineraries and proposals for all market related ADHOC groups, Tour Series and FIT requests
• Capture and confirm bookings in Tourplan
• Negotiate with suppliers for better rates, cancellation policies and FOC’s
• Find new suppliers that offer a good service and better rates
• Follow up on quotes that have been sent out
• Successfully run groups, tour series, and FIT booking
• Compile welcome pack documents
• Create co-pilots according to itineraries
• Handling the 24hour emergency phone
• Prepare guide documentation and brief guide before travel date
• Work closely with tour guides whilst on tour
Financial
• Instruct debtors to raise invoices
• Reconcile supplier invoices for processing
• Assist debtor’s clerk with invoicing / collection queries.
• Reconcile tour guide expense sheets on completion of tours and check guide salary invoices.
Additional responsibilities:
• Participate in supplier training and workshops
• Reduce the transaction turnaround time
• Demonstrate good communication skills and customer care
• Stay current on events and changes of suppliers and products.
• Travel on educationals and familiarizations trips
Sundry Areas:
It is expected of all employees to perform not only the tasks mentioned in the job description, but also directly allocated or extraordinary tasks that could arise.
- Matric certificate with math's
- Tertiary certificate in Travel & Tourism/hospitality.
- 5-8 years experience at a Senior level.
- Experience in handling customer relationships and developing & promoting product and services in the inbound travel industry.
- Working knowledge of TourPlan and WISH or similar booking/operating system.
- General product knowledge on Southern & East Africa.
- Onsite operational experience with incentive and specialist groups in Southern and East Africa.
- Logistical and group management experience.
- Excellent attention to detail.
- Computer Literate (Microsoft Office, Excel, email & Internet)
- Creative, organized and good communication skills.
- Ability to work under pressure with high accuracy.
Our client in the Tourism industry is currently looking for a Lodge Manager, in Durban, Kwa Zulu Natal.
Responsibilities:
- Prepare welcome and departure notes for guests.
- Check guests in during the day and manage dietaries, children, or any other special requests.
- Implement and follow the BOPs.
- Host guests during the day - meet them back from the drive and assist with any requests they have.
- Ensure that all products that encounter the guest are consistently of the correct standard.
- Check set-ups for breakfast, lunch, and dinner.
- Make sure the main area is always tidy and styled to the BOPs.
- Host guests at mealtimes and check the smooth running of service from the kitchen and waiters.
- Check guests out and do daily room checks.
- Work closely with waiters and HODs to maintain a high service standard.
- Assist in any other departments as and when required.
- Provide superior service and quality to guests.
- Manage bar orders.
- Manage staff, staff time books, performance, and other HC-related.
Requirements:
- Minimum 3 years relevant camp management experience.
- Experience in the service industry, especially in dealing with guests and staff.
- This is a permanent live-in position, based at Rock Lodge.
- Communication skills - with guests and fellow staff members.
- The standard of your work must exceed the standard of the lodge.
- Must adhere to World Class Hospitality and Service Standards.
Remuneration:
- Up to R20 500 per month.
- FGASA Nature Site Guide (NQF 2/4)
- FGASA Trails Guide (NQF 4)
- Current Advanced Rifle Handling certification
- 3+ years Guiding and other related industry experience
- Current NDT registration
- Current FGASA membership (essential)
- Valid PDP (advantageous)
- Support the Head Instructor in daily camp operations
- Assist in guiding, training, and mentoring students
- Ensure compliance with reserve rules and safety protocols
- Participate in camp maintenance and logistics
- Contribute to student evaluations and field assessments
- Serve as a role model and uphold high training standards in the bush
Consultant: Lynette Wolmarans - Dante Personnel Mpumalanga
- Grade 12
- A Qualification in Tourism
- 5 years experience in a Senior Inbound Consultant position
- High attention to detail
- Being able to work extended hours during peak season
- Exceptional Multitasking ability
- Good communication skills
- Working under pressure and a team player
- Minimum five years experience in travel and South African travel leisure market
DUTIES
- Manage Detailed travel plans for group clients travelling to Southern Africa.
- Ensure you are delivering the best quality package for the group as per their budget and needs.
- Event coordination to fit in with group requirements
- Create and compile complex itineraries arranging everything with all details from A Z
- Oversee accommodation details per group
- Keep to the deadlines
- Effective liaison with all parties up to finalisation
- Follow up on quotations building relationships further
- Ensure confirmation, invoice and booking process is all done timeously.
- Extensive liaison on incoming questions as per group tour
- Make sure all cancellation policies are in place
- Negotiation on rates and checking in with Management
- Be available for after hour questions enquiries for group bookings
Salary: R negotiable dependent on experience
Join us on SOCIAL MEDIA or visit our WEBSITE for more information. See links below.
EMPLOYMENT TYPE : Permanent
SECTOR : Leisure / Travel
BASIC SALARY : R9000.00 + Commission
START DATE : A.S.A.P / Immediate
REQUIREMENTS:
- Matric
- Proficiency in Microsoft Office Word and Excel
- Experience with Reservations Systems such as Amadeus (Non-Negotiable)
- Minimum 1 years experience in the Travel Industry
- Experience with face-to-face client interactions
DUTIES:
- Build and maintain strong relationships with customers to ensure repeat business and referrals
- Design and sell customized travel itineraries to meet individual travel preferences
- Provide expert advice on travel destinations
- Maximize sales opportunities
- The office is open from 8:00 AM to 8:00 PM, Monday to Sunday. Once fully operational, the successful candidate will be rostered to work shifts within these hours. Initially, the working hours will be 8:30 AM to 5:00 PM, Monday to Friday.
Conducting game drives
Delivering exceptional guest experiences including hosting your guests
Assisting with bush maintenance and conservation efforts
Maintaining safety standards and compliance
Are you a sharp multitasker with a knack for numbers, a flair for admin, and an eye for detail? We’re on the lookout for a Finance, Admin & Marketing Assistant who thrives in a structured, dynamic environment where no two days look the same.
This is a key support role for a well-established team that values accountability, confidentiality, and collaboration. If you love being the go-to person and keeping everything running behind the scenes, read on!
This role offers more than just numbers and paperwork, it's an opportunity to take ownership, be valued as the heartbeat of a team, and grow within a stable, people-first company.
Intermediate / Senior Inbound Consultant
Are you passionate about travel, driven by results, and known for delivering top-notch service? We're looking for a friendly, energetic, and detail-oriented Inbound Tour Consultant to join our dynamic team. In this client-facing role, you'll be responsible for managing enquiries from international tour operators and crafting exceptional, tailor-made travel experiences across Southern Africa.
If you're a skilled communicator with a strong knowledge of the region and a talent for turning ideas into unforgettable itineraries, we want to hear from you.
Key Responsibilities:
- Manage inbound travel enquiries and create tailor-made itineraries for FITs and ad hoc groups
- Quote travel packages for custom itineraries and agent booking platforms
- Provide expert advice and outstanding service to overseas partners and tour operators
- Oversee full booking lifecycle from enquiry to travel completion
- Convert leads into bookings using confident, client-focused sales techniques
- Negotiate with suppliers to secure competitive pricing and value-added services
- Liaise with trusted suppliers across Southern Africa to ensure quality and consistency
- Communicate professionally via phone and email, maintaining service excellence
- Participate in after-hours duty on a rotational basis
- Maintain high service standards and attention to detail across all bookings
- Collaborate with team members to meet shared goals and deadlines
What You’ll Bring:
- Minimum 3 years' experience in inbound tour consulting
- Proven experience working with international tour operators
- Deep knowledge of Southern African destinations and travel products
- Skilled in FIT and group travel planning and quoting
- Comfortable with both itinerary creation and online agent quoting systems
- Exceptional attention to detail and organisational skills
- Proficient in Microsoft Word and general computer applications
- Creative thinker with a solid grasp of numbers
- Excellent communication skills—both written and verbal
- Ability to manage multiple tasks and priorities in a fast-paced environment
- Strong negotiation and relationship-building skills
- Experience dealing with senior corporate clients a plus
- Personal values aligned with honesty, creativity, fairness, and positivity
The Ideal Candidate:
- Genuinely passionate about the travel industry
- Positive, enthusiastic, and solutions-focused
- Dependable, accountable, and self-motivated
- https://www.executiveplacements.com/Jobs/I/Intermediate-Senior-Inbound-Consultant-1208686-Job-Search-08-04-2025-02-00-15-AM.asp?sid=gumtree
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