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Surgo (PTY) Ltd, a global award winner in the BPO industry, has partnered with an industry leading Retail Group in South Africa.
If you are a qualified Shop / Floor Assistant, experienced in Retail / FMCG, please apply here!
Job Purpose:
To deliver service excellence through efficient customer service, point of sale (POS) operational activities and merchandising in store that leads to a positive customer experience.
Key Performance Areas (but not limited to):
• To efficiently execute all operational activities at the point of sale in a timely and efficient manner
• To maintain high levels of accuracy when scanning merchandise and collecting payment for goods purchased
• To ensure the safe handling of cash at all times
• To make customers aware of promotions in order to positively affect sales and to ensure customer satisfaction
• To deliver superior customer service by acting as a brand ambassador, being visible and offering a friendly and professional service
• To efficiently execute and maintain all merchandising and general housekeeping duties according to store and visual merchandise standards
• To support the Groups vision to be the customers first choice health and beauty retailer by living and driving the company values
• To maintain updated knowledge on products, ranges, promotions and events in order to provide the correct information to customers at all times Requirements:
• Grade 12
• 1 - 2 years experience in a customer facing role within a retail/FMCG store operations environment
• Understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Skills in customer service excellence
• SA ID / Valid Work Permit (if applicable)
• Well versed in English and any other official South African Language
• Clear criminal record
• Computer Literate Working hours:
• As per operational requirements Salary:
• Market related based on level of experience Position Location:
• Cape Town, Western Cape Should you wish to apply for the position, please apply directly via this job board, please ensure that you quote reference number 202370 subject heading or email body.
Surgo (Pty) Ltd will consider all applications in terms of its Employment Equity (EE) and is committed in maintaining diversity in its appointments. Surgo (Pty) Ltd, therefore also encourages people with disabilities and from other diverse backgrounds to apply. Due to the high volume of applications, should you not receive feedback within three months upon submission, you can assume your application was unsuccessful and we encourage you to reapply. Please note that as a registered member of APSO, Surgo (PTY) Ltd. does not hold applicants accountable for any application fee.
Your CV will be kept on our database for us to contact you should any future vacancies become available. If you do not wish for us to keep your CV for any other positions, please email recruitment@surgo.co.za
Surgo (PTY) Ltd. reserves ...Job Reference #: 202370
4h
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We are urgently recruiting for a female supervisor for our ST Georges Branch in Town , the candidate must:Job Description: 2 to 3 years retail management experience at retail chain . Demonstrate experience in retail management, including experience in coaching and developing employees.Ability to communicate in English.Knowledge of retail operations, including Sales and Customer Service, Merchandising and promotional control and loss prevention.Strong analytical and negotiation skills are a must.Ability to establish and maintain effective working relationships with individuals from diverse backgrounds.Please forward your CV to online@mimiq.co.za , state which branch you are applying for .contact number - 0215550276 Apply Now
10h
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We are looking for a competitive retail Sales Assistant to help customers identify and purchase products they desire. The goal is to provide high class customer service and to increase company’s growth and revenue through sales maximisation.ResponsibilitiesEnsure high levels of customer satisfaction through excellent sales serviceMaintain outstanding store condition and visual merchandising standardsAscertain customers’ needs and wantsRecommend and display items that match customer needsWelcome and greet customersManage point-of-sale processesKeep up to date with product informationAccurately describe product features and benefitsFollow all companies policies and proceduresRequirements Basic understanding of sales principles and customer service practicesProficiency in English.Solid communication and interpersonal skillsCustomer service focusFriendly, helpful, confident and engaging personalityBasic administration skillsHigh school degree/ Matric.
7d
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RESTAURANT MANAGERMy client a leading international Franchise restaurant chain has an exciting new vacancy for a Restaurant Manager at their store in Cape Town.Requirements:Minimum of 3 years management experience running a RestaurantComputer literate on MS OfficeMust have a driver's licence and own transport.Must be able to work retail store hours: weekends, evenings, holidays etc (retail hours)Fluent in EnglishMinimum MatricSouth African citizenExcellent customer service skillsPlease send CV by the 31st of May 2024.
8d
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Are you a skilled and reliable driver looking for a new opportunity? Our company is currently seeking a dedicated individual to join our team as a driver.Responsibilities:- Safely operate company vehicles to transport goods and/or personnel to designated locations.- Adhere to all traffic laws and safety regulations.- Assist with loading and unloading of stock as needed.- Provide exceptional customer service to clients and represent the company in a professional manner.Requirements:- Valid driver's license with a clean driving record.- Strong knowledge of local roads and traffic patterns.- Ability to work independently and prioritize tasks effectively.3 Months probation at R4500Thereafter open to negotiate depending on the skills and performancePlease send your CV to enquiry.koreamarket@gmail.comOr Whatsapp your CV to 0768355702** Do not phone ** Strictly whatsapp only ** We will not consider anyone that calls **
14d
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We are urgently recruiting for a female second in charge for our ST Georges Branch in Toown , the candidate must:Job Description: 2 to 4 years retail management experience at retail chain . Demonstrate experience in retail management, including experience in coaching and developing employees.Ability to communicate in English.Knowledge of retail operations, including Sales and Customer Service, Merchandising and promotional control and loss prevention.Strong analytical and negotiation skills are a must.Ability to establish and maintain effective working relationships with individuals from diverse backgrounds.Please forward your CV to online@mimiq.co.za , state which branch you are applying for .contact number - 0215550276 Apply Now
22d
Ads in other locations
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Job Purpose:To design, develop and implement the IT business intelligence, integration and data enablement strategy, aligned to the group and IT strategy in order to support business operations.
Job Objectives
To develop and implement an integrated IT business intelligence, data enablement and integration roadmap in line with group and IT objectives.To align delivery of IT data enablement, service and change management plans to support delivery of business strategy.To develop and manage delivery of the service management framework and processes in order to enable up-time service and quality.To assess and document current IT landscape and integration points, identify areas of suboptimal operation and provide recommendations for improvement to ensure optimal operations. To drive delivery of IT change and release management processes for all IT business projects in line with business requirements, policies, standards and best practice.To monitor, evaluate and report on SLA management and collaborate with internal, externaland 3rd party providers to ensure delivery of agreed services and levels.To conduct research on the industry trends and best practices and identify opportunities for improvement and innovation in order to meet business objectives.To drive adherence to governance processes, standards and group policies to mitigate business risks.To manage financial, human and other resources in order to deliver the operating plan and achieve business objectives
Job related skill
Project managementDevOpsNegotiations skillsInterpersonal CommunicationStrategy development and implementationIT Application developmentBI and integration managementPeople management (D)Presentation skills (D)Verbal and written communication skills (D)Budgeting and finance management (D)
Job experience
5 years senior IT leadership experience3 years managing BI and Integration team/ function.5 years’ leading IT service operations/ management team/function5 years’ experience data management3 years IT project management experience5 years IT application development and support experience3 years’ retail experience (D)3 years’ enterprise architecture leadership experience. (D)5 years’ experience managing a team/ team responsible for architecture design, systems lifecycle/infrastructure planning and operations. (D)
Education
3-year tertiary degree or diplomaBI, MDM, Integration certifications (D)Post graduate degree or qualifications. (D)Leadership development. (D)
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNzY0NTk2NjU1P3NvdXJjZT1ndW10cmVl&jid=1651568&xid=1764596655
4h
1
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a Johannesburg-based company servicing customers in the hardware industry in eight Southern African countries is seeking a young energetic Sales Representative based in Cape Town.
The candidate must reside in Cape Town. This is a Remote position.Duties and Responsibilities:
·Secure replenishment orders from existing customers.
To promote & maintain market leading retail ranges to current and potential new customers.
Develop and obtain new customers to maximize market share. Continuously provide data-based performance feedback to customers.
To provide customers with technical, sales & promotional support with respect to products and retail events
To work closely with our contractor base to source large project enquiries and convert it into sales.
Continuous feedback and collaboration with sales manager to maintain company and personal growth.
Minimum Requirements:
BCom qualification or equal to NQF7
Well-developed interpersonal skills
A conscientious and open mind with an eye for new business opportunities
Own car and drivers license
Experience is an advantage, but not necessary.
Personality that will fit well:
Team player.
Must enjoy traveling.
Will be required to sleep out.
Relationship-building remains essential, the candidate must love to work with people.
Someone who can work hard and will go the extra mile for his client.
Communicate well and give feedback.
Over-deliver on every promise and is eager to learn.
Sales driven as this is a commission based position.
SECTOR: Wholesale
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMTg2MS9BSw==&jid=1781649&xid=E.L001861/AK
4h
1
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Our client in the retail industry is looking for a Sales Representative to join their team based in Cape Town.
Duties:
Develop and implement Sales Strategies.
Identify and pursue new business opportunities.
Build and maintain client relationships.
Conduct product presentations and demos.
Stay updated on the industry trends.
Prepare sales reports and forecast.
Enhance product knowledge.
Collaborate with cross functional teams for customers.
Requirements:
5+ years sales experience (preferably in the food service industry).
Fluent in Afrikaans and English.
Valid drivers license and own transportation.
Track record of exceeding sales targets.
Strong interpersonal and communication skills.
Proactive and driven sales professional.
Excellent negotiation and presentation skills.
Team player with independent work ability.
Willingness to travel for client meetings and industry events.
SECTOR: Retail
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPVBFMDA1ODQ2L0tC&jid=1778962&xid=PE005846/KB
4h
1
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Our client is looking to recruit a permanent Senior Master Data Analyst Developer to work within the IT department, the role will be based at their Head Offices in Cape Town and will report to the Application Portfolio Manager. The main purpose of this role would be to develop and maintain Master Data Management solutions using appropriate toolsets. You will need to translate functional requirements into design specifications according to the development standards as well as maintain the software systems and automation of the operations and interfaces between these systems.
Purpose and Objectives
Analyse and address complex issues and recommend appropriate solutions, including issues with respect to performance, scalability and manageability of system solutions and development effortsRequired to partake in the development of application code to satisfy the needs and requirements of the businessPlan and implement solutions for effective development of programs and solutions to meet specifications and deadlinesRequired to stay abreast of industry standardsPlan and execute unit testing, systems integration testing and archiving of test resultsAccountable for the development of system/functional documentation, operations manuals, systems processes, and technical designsAnalyse, resolve difficult/complex system issues, by working with the end-users, colleagues, and external providersWriting of technical specifications according to functional requirementsTranslate functional requirements into design specifications , according to the development standards in area of responsibilityRequired to form part of the standby rotation scheduleRequired to do production support of all applicable systems in area of responsibilityCarry out peer reviewsResponsible for developing quality code according to technical specification
Requirements
Job Related Knowledge
Essential
Strong knowledge of SQLKnowledge of the Software Development LifecycleMaster data management principles and practices
Desirable
Microsoft Office VisioUnderstanding Windows environments, networking and securityGood communication and interpersonal skillsGood documentation skills
Job Experience
Essential
5 - 7 years of developer experienceWorking in an application development / master data management teamExperience working with SQL Server databasesWeb Services experience (WCF)Solid knowledge of Master Data Management principlesXML and XSD schema design
Desirable
Experience working in a retail environmentExperience managing sensitive data and associated standa...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTc2Nzc4ODg3P3NvdXJjZT1ndW10cmVl&jid=1583543&xid=1976778887
4h
1
Are you a motivated and passionate Sales professional looking for an exciting opportunity? Join our dynamic client in the Southern Suburbs of Cape Town!
Requirements
Reside within the Southern Suburbs of Cape Town or have reliable transportation to the areaProven experience in sales or a related fieldMatric is essentialExcellent communication and interpersonal skillsSelf-driven and goal-orientedAbility to thrive in a fast-paced environment
Responsibilities
Build and maintain customer relationshipsIdentify and pursue new sales opportunitiesMeet and exceed sales targetsProvide exceptional customer serviceKeep up-to-date with product knowledge and industry trends
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODQyMzQyMTA4P3NvdXJjZT1ndW10cmVl&jid=1704558&xid=2842342108
4h
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Duties and Competencies::
Must be able to travel to Montague GardensMust be available immediatelyPicking and packing in the warehouseCleaningDispatching in the warehouseCounting stockBeing open to working overtimeMust be willing to work shiftsPunctualReliableDedicatedCommitted
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yOTAzNDU3MDU0P3NvdXJjZT1ndW10cmVl&jid=1487989&xid=2903457054
4h
1
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Position: Telesales Agent
Location: Wynberg
Minimum Qualification Requirements:
Matric (Grade 12)
FICA Compliant
1 year Telesales Experience
5 years Retail Experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzcwMTY0MTM0P3NvdXJjZT1ndW10cmVl&jid=1163623&xid=3370164134
5h
1
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Store Assistants needed in Longbeach
Our client in the retail industry is currently seeking bright, bubbly, and energetic temp staff to join their team.
Requirements (Non-negotiable):
-Matric
-Clear criminal record
-Must be hardworking, punctual, friendly and maintain professionalism
-Retail experience would be advantageous
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMTc1MjgzMjcxP3NvdXJjZT1ndW10cmVl&jid=1722976&xid=1175283271
6h
1
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We are looking for an efficient Assistant Payroll Administrator to join our payroll department. The ideal candidate must have working knowledge on Sage 300 People.
The company is situated in Muizenberg, but the candidate can also work from our hybrid office in Bothasig area.
Job Description
Monthly Payroll - 90 Companies with a staff compliment of plus minus 1000 employeesMonthly Data capturing of Salary elementsAd hoc dutiesSage 300 People payroll experience advantageous
Requirements
Grade 122+ years of experience working in a payroll office.Proficiency in Microsoft Office and SAGE 300 People a must.Strong numerical aptitude and attention to detail.Excellent communication skills, both verbal and written.Good time management and organizational skills.Working knowledge of relevant legal regulations.Able to prioritize and multitask effectively.Must have drivers license and own transportWell organizedHigh standard of integrity and honestyBe able to work on deadlinesMust be a good team playerProficient in Speaking and writing English and Afrikaans.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yODI5MzU0MTM2P3NvdXJjZT1ndW10cmVl&jid=1213627&xid=2829354136
6h
1
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Responsibilities
Process daily cashbooksPrepare daily and monthly bank reconciliationsReporting on transactions to managementQueries resolutionReconcile cash salesAssist with general admin and reconciliations such as fuel cards, reimbursement claims and petty cash etc.
Minimum Requirements
Grade 12Finance Diploma advantageous1 - 2 years relevant experienceProficient on MS Office Suite
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTg0MDU1ODQyP3NvdXJjZT1ndW10cmVl&jid=1696119&xid=3984055842
6h
1
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Purpose of the Job
This is an exciting opportunity for you to join our dynamic team of Business Analysts at one of South Aricas largest retail and wholesale group of companies.
You will be part of delivering business and technology solutions across the group of companies to some of the most recognised South Africa Retail brands and you’ll do it by working on the best of breed of technologies. The Business Analyst Team Lead is responsible for leading and coaching a team of Business Analysts to maximise productivity and increase business delivery within the Business Analysis space.
Job Objectives
Information seeking and analysis - align closely with business and delivery stakeholders around strategic roadmaps.
Assist to shape the demand for the specific area.
Assist with lean business cases / PAC / Board approvals.
Perform high-level analysis activities in the CE cycle (assisting to unpack features, identify high-level impacts and dependencies etc).
Ensures E2E processes are documented, understood and aligned with business and architecture.
Solid understanding of E2E for area of responsibility.
Leadership, facilitation and Influencing and collaborating with stakeholders (within IT and Business) to identify and consider opportunities for improvement and efficiency.
Promote best practices and persuade stakeholders to change practises and consider other alternatives.
Coaching and mentoring for BAs in BA tools, standards, best practices, processes and delivery.
Promoting a culture of collaboration and cross-discipline engagement within the team; ensures that the contribution of others is recognised through formal reward processes and also gestures of informal recognition.
Lead a team of BAs.
Communication, building and maintaining relationships.
Assist with identification of resources to be allocated to work requests based on specific knowledge areas or skills.
Foster a partnership between business stakeholders, delivery teams, architecture and the rest of the BA community; identify business and organisational constraints affecting options for change.
Align with the PMO and Business on upcoming projects, initiatives and work request, so that the company can start planning and communicating this and anticipate resource requirements to ensure that resources are brought on board / assigned timeously.
Collaborating with all disciplines and benchmarking value adding solutions.
Evaluate and improve solution assessment and validation.
Eliciting and analysing cultural, business and organisational constraints effecting options for change.
Continuously support the business environment and provide recommendations for improvement and being an https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDk2MjY2ODMyP3NvdXJjZT1ndW10cmVl&jid=1057594&xid=1496266832
6h
1
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A leading retailer has a great opportunity for a Risk Engineer.
Responsibilities
Provide support in the management of risk mitigation focusing on compliance and regulationsResearch and keep up-to-date with regulatory requirements and best practicesAssist in the development and continuous improvement of projects and initiativesProvide project management support through the ownership and delivery of initiativesPerform administrative tasks (data capturing and processing and verification of designs, reports and other deliverables)Liaise with various stakeholders to identify and define requirements, scope and objectivesAssist with preparing and documenting project proposals, standards and operating proceduresProfessional handling of coordination, correspondence, queries and feedback to internal stakeholders and external service providersAssist with stakeholder management and communications, including status reporting, meeting minutes and other project documentation to various stakeholders
Requirements
Technical and/or project management-based education is preferredExperience in a similar roleExperience within a regulatory, building control, health and safety or risk management environmentExperience in an FMCG, Technical and Engineering environment is advantageousAbility to review technical documents such as standards, proposals, designs, budgets, etcProject management and administration skills and knowledgeData processing and analysis skills in MS Office applications (Excel, Word, Powerpoint) is advantageousGood written and verbal communication skillsEqually capable of working independently or in a team (collaborative) environmentDiligent in following instructions and proceduresAbility to use initiative in dealing with challenges and when they ariseA high level of self-motivation and ability to set and meet goals
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODAzOTgwNzA2P3NvdXJjZT1ndW10cmVl&jid=1142896&xid=1803980706
6h
1
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One of Africa’s largest supermarket retailer has a great opportunity for a Team Leader for their Customer Service Centre.
Purpose of the Job
You will be responsible for providing front line direction to the Customer Service Centre Agents and assist the Contact Centre Manager in handling the day-to-day operations of the team. You will also be accountable for leading the team to success through coaching, developing and inspiring them in all areas required to meet the companys standards.
Job Objectives
People Management
- Provide front line direction to Customer Service Centre Agents ensuring quality service is provided in each interaction
- Facilitate effective communication between team and management to ensure the best possible responses and complaint handling procedures are achieved
- Enforce operational guidelines and update all team documentation to ensure the team is aligned with the company’s customer care values and policies
- Maximise productivity through effective staff scheduling and management of absenteeism
- Ensure staff competence and provide support and regular feedback on performance
- Manage personal improvement plans for agents
Quality Management
- Conduct spot checks on CRM system to ensure accurate and complete information
- Monitor calls to improve quality, minimise errors and track employees performance
- Conduct advanced troubleshooting and extensive research to resolve issues regarding products and customer inquiries
- Provide communication and training to ensure Agents are fully informed of all new information related to products, procedures, customer needs and company related issues and changes or actions
Internal Communication
- Monitor and ensure service level, productivity and performance metrics are met for the team. Track and report progress to management on both positive and negative trends
- Clearly communicate complex issues to senior management in order to gather information to assist in handling such matters efficiently and effectively and report back or alert on issues that needs to be brought to management’s attention
- Liaise with internal operational and other stakeholders to gather information about issues raised with the Customer Service Centre for further discussion with management in order to facilitate swift resolution of customer complaints
Customer Service
- Serve as a point of escalation for calls requiring a higher degree of expertise or discretion to resolve customer issues and ensure timely resolution
- Recognise and identify operational issues or gaps that may have a negative impact on the customer experience or operational efficiency
- Identify opportunities to enable automated tools and applications for Custome...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MTQ2ODE3MDcyP3NvdXJjZT1ndW10cmVl&jid=1184975&xid=4146817072
6h
1
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Store Assistant Urgently needed in Tokai
-Must have matric
-Must be a team player
-Must apply with an updated cv
-Must be available immediately
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjMzODM1NDAwP3NvdXJjZT1ndW10cmVl&jid=1746579&xid=1233835400
6h
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