Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for IT & Tech Jobs in South Africa
1
Our client, a leader in open-access scholarly publishing, has a vacancy in a multifaceted role that bridges the gap between front-end development and customer support.
RESPONSIBILITIES:
UI Design and Development: Collaborate with stakeholders to design and implement data-driven, intuitive, and responsive user interfaces using HTML, CSS, and JavaScript.
Plugin Development: Recognise the need for new plugins, design, and implement them while ensuring existing plugins are up-to-date and compatible.
Technical Support: Act as the first point of contact for technical queries, offering immediate assistance to journal editors, authors, and reviewers.
System Maintenance: Monitor the health metrics of the OJS platform, ensuring it is secure, up-to-date, and performing optimally.
User Training and Documentation: Produce and update technical documentation and conduct training sessions to educate users and internal teams about new features and functionalities.
Data Analytics: Monitor and analyse user behaviour and key performance indicators to inform design improvements and customer satisfaction efforts.
Security and Compliance: Implement security measures to safeguard sensitive information and ensure compliance with relevant data protection laws and open-access standards.
 REQUIREMENTS:
A diploma or associate degree in Computer Science, Information Technology, or a related field with relevant work experience, or a Bachelors degree in a similar field.
Proficiency in Open Journals Systems and web-based applications troubleshooting.
Familiarity with HTML, CSS, JavaScript, and SQL.
Experience in API integrations and version control systems like Git.
Capability to produce clear technical and user documentation.
Strong organisational, conflict-resolution, and data analytics skills.
Professional use of English; proficiency in additional languages is an advantage.
 To apply, please send your CV with your salary expectations to hannah@personastaff.co.zaPlease note that only shortlisted candidates will be contacted. Should you not receive feedback within 48 hours, please accept your application as unsuccessful.Persona Staff CC is POPIA (Protection of Personal Information Act, 2013) compliant, all personal information is protected according to legislation. By applying for any of our available vacancies, you give Persona Staff consent to process your Personal Information for Recruitment Purposes, according to the POPI ACT, 2013. If you have any concerns regarding your Personal Information and our compliance towards the legislation, you are welcome to request our POPI Act Policy.
SECTOR: Information Technology
https://www.placementpartner.co.za/wi/application_form.php?id=personastaff&VacRef=CPT004279/H&source=gumtree
8h
1
SavedSave
Junior SQL developer neededThis well known company based in Pretoria is looking for a Junior SQL developer. The ideal candidate will have basics of SQL knowledgeI am looking for someone whom has just completed his/her degree.Send your Cv with degree to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjgzMzIzOTUyP3NvdXJjZT1ndW10cmVl&jid=1555454&xid=2283323952
8h
8
Dear Potential Candidate:
Kindly read the ad in detail until the end, before sending your CV.
Do you want to be a part of a company where staff are being respected and hard work and dedication being noticed and appreciated? We offer a work environment where people can grow and based on their performance and commitment can excel within the company.
We are focussed and dedicated and work hard to ensure that we meet targets, to offer annual increases and performance bonuses. We believe that “hard work pays” and we work as a team to achieve our goals. Teamwork is one of our core values and we believe that teamwork helps us to grow together and create a working environment where people look out for each other.
If you are an individual who is serious about your future and personal growth, please look at the current opportunity that we have available to grow our team.
We have a vacancy for a Senior IT Design & Commissioning Technician to work on IP Network Equipment such as Cisco & Huawei networks, Fire Detection, CCTV, Access Control and other IT and Security related systems. We operate in the middle to high-end of this specific market segment and are well established within the industry.
Minimum of 5 years relevant experience is a definite pre-requisite.
IT Diploma or higher Certificate in PC & Server Engineering
A+ N+
Cisco & Huawei Certification will be an advantage
Training certificates to also work on Fire Detection, Access Control & CCTV Systems will also be an advantage.
If you are looking for a new exciting career opportunity, please send your recently updated detailed CV with contactable references.
We are looking for candidates who are seeking long term employment and are dedicated to develop their career within our company.
Responsibility:In return for your commitment and dedication we offer:
• 13th cheque
• Performance Incentives
•. External Product Specific Training opportunities
• Company Cell Phone & Laptop
• Vehcile Allowance with petrol
• Pension & disability Fund benefits
• Market related Salary
Please apply by e-mailing a detailed professional CV with references and a recent colour photo to hr@integratek.co.za
Please note: That should you not hear from us within 4 weeks, please consider your application unsuccessful. We advertise on a permanent basis to find suitable candidates to expand and grow the company.
PLEASE ONLY send your CV if:
You have a South African ID Document – we do not employ foreign nationals
You currently live in the Cape Town area
You do not have a criminal record
You are seeking longterm employment
Thank you, we look forward to receive your updated and most recent CV.
Job Reference #: CommissioningTech
8h
1
SavedSave
Channel Manager
LOCATION: JHB
Our client, a fast-growing multi-channel communication platform company, is looking to employ Channel Managers to join their team.
PURPOSE OF THE JOB
To increase revenue by assisting channel partners to generate new business. The position focuses on enabling the sales efforts of channel partners in South Africa and abroad through specialist sales support and general enablement services.
JOB OBJECTIVES
Build and maintain relationships with channel partnersContinuously maintain a sound knowledge of the company’s products, commercials, policies, procedures and collateral, in order to enable new business generation via channel partners in accordance with the company’s strategic and profitability goalsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partner sales teams, including the implementation of an accreditation programmeGrow the commercial value of channel partners by working with partners to identify and close suitable leads within partners’ customer bases according to monthly sales growth targetsDevelop, deploy and maintain all processes, materials and resources necessary to train and enable channel partners to onboard new customersMonitor and manage suitability and performance of channel partnersAssist the Partnerships Manager to identify and sign new, suitable channel partners
Level of Tertiary Education
Matric / Grade 12 – EssentialDegree / Diploma: Sales/ Marketing/ Business Management – Desirable
Job-Related Work Experience
Demonstrable experience assisting teams to generate new businessExperience working in a technology contextProven track record of relationship management5 years sales experience in a selling environment2+ years in management positions
Job Knowledge
Digital media and marketingChannel managementContract negotiationInternational business customsTechnical platform integrationsTrends in technology and communicationKnowledge of company policies and proceduresIn depth product knowledge of the company’s software and services
Job Skills
Persuasion and assertivenessExcellent analytical skillsApply leadership concepts in a work contextApply the organisation’s code of conduct in a work environmentConduct a structured meetingConflict and dispute management skillsDevelop administrative procedures in a selected organisationEmploy a systematic approac...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDE0ODk3NTA0P3NvdXJjZT1ndW10cmVl&jid=1300283&xid=1414897504
8h
1
SavedSave
Surgo (PTY) Ltd. has partnered with a global analytics and digital solutions company serving industries including insurance, healthcare, banking and financial services, media, retail, and others. They aim to bridge the gap between digital expectations and real outcomes for international companies with Digital Intelligence.
Our client is recruiting for a Group IT - Developer to join their team based in Cape Town.
Job purpose:
The Developer is responsible for designing, developing, deploying, and supporting global integration solutions between applications and other third-party service providers. This work is based on requirements from, and in collaboration with, functional stakeholders and the IT Business Analyst.
Responsibilities:
• Plan, develop, test, and deploy integrations and automations between various on-premises and cloud hosted systems and services
• Ability to interpret business process flows into opportunities for automation/integration, while providing feedback towards optimization and process improvement
• Ensure best practices and governance on the integration platform are followed by the organization for security, scalability, reusability, and quality
• Analyze and improve current system integrations and migration strategies
• Monitor, troubleshoot, debug, and advise on system errors or architecture issues
• A capacity for working with minimal supervision in complex projects with considerable responsibility
• Highly capable of producing technical documentation
• Solid understanding and configuration of CI/CD
• Participates in key project and solution design, planning, and estimate reviews, as required
• Collaborates closely with PMO/applications management teams and provides progress updates to ensure projects are completed on time Qualification Experience:
• A bachelors degree in computer science or related field
• 4+ years experience with integration development and support
• Experience working with one or more integration platforms (i.e., Boomi, CPI, BizTalk, etc.), preferably a next generation iPaaS solution like Workato
• In depth understanding of various integration technologies, protocols, and formats: Rest with JSON, SOAP, SFTP, XML, Pub/Sub, and more, with an emphasis on EDI, SAP IDocs, SAP RFCs/SPROXYs, and database connections
• Excels in two or more programming languages (Ruby, Java/JavaScript, C#/C++, SQL, and others) related to code development, implementation, and maintenance
• Knowledgeable in the design and construction of system architectures that enable well-integrated transactional, collaborative solutions, including component re-usability
• Analytical and problem-solving abilities, with a keen eye for detail to spot and fix errors in complex flows/code
• Ability to perform tasks independently and work between cross-functional teams
• Good understanding of testing methodologies
• Excellent communications skills, with fluency in English both written and verbal
Salary: Market Rel...Job Reference #: 202606
8h
1
SavedSave
We are looking for a Front End Developer to join our team of coding pros. We’re looking for someone who loves creating websites and web interfaces that people engage with, someone who has an eye for detail and is passionate about emerging front-end technologies.
Requirements
Essential:
Minimum 3 years of Front End Web Development experienceExperience in slicing PSD (and related designs files) to cross-browser, responsive, pixel perfect websitesHTML5, CSS3, SASS knowledge and experienceExperience in writing custom JavaScript pluginsJavascript MVC framework experience with at least one of the following:AngularReactVueJS
Advantageous:
PHP knowledgeWordpress experience
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMzI0MTUxODQ/c291cmNlPWd1bXRyZWU=&jid=377171&xid=132415184
8h
1
SavedSave
Are you a Java Developer, with +/- 2 years experience in a Java Development role.
Do you have the following:
JavaRelational Databases
MS SQL Server 2012
HTML 5JavaScript – Prototype LibraryCSS
Send your CV to marinda@prrrecruitment.co.za with transcripts
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNDM0ODY2NTUwP3NvdXJjZT1ndW10cmVl&jid=375509&xid=3434866550
8h
1
Job Duties • To answer incoming calls after no more than three rings, to direct calls correctly to staff, and to convey accurately detailed messages via email to unavailable staff. Messages must be taken for staff who are busy on their telephones unless a customer insists on holding for that person.• To politely receive visitors, be they customers or suppliers, to the company and to ensure that they are attended to promptly. • To interact with staff respectfully and professionally. To obtain outgoing cell phone and national telephone numbers for staff. • Please treat all calls respectful and with urgency.• To maintain and uphold a smart, unrevealing, appropriate and corporate dress code.• To received courier parcels and distribute as required.• Answer, screen, and forward incoming phone calls.• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures)• Provide basic and accurate information in-person and via phone/email.• Receive, sort, and distribute daily mail/deliveries.• Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, maintaining a monthly attendance register)• Update calendars and schedule meetings.• Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMzkyNDE2ODk4P3NvdXJjZT1ndW10cmVl&jid=1289296&xid=2392416898
8h
1
SavedSave
Vacancy Alert!!Product SalespersonBryanston/Centurion Local travel to clientsRequirements• Appropriate tertiary education – degree-educated• Knowledge of geo-spatial technologies will be advantageous but is not necessary• Valid drivers’ license and own reliable transport• Reliable home internet• You should have 5+ years sales experience• You should also have experience and maturity in dealing with business owners• Experience in selling and/or deploying API solutions will be a great advantageEmail detailed CV to bernadette@prrrecruitment.co.za#sales
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MzM4MTg4Njk/c291cmNlPWd1bXRyZWU=&jid=1608050&xid=833818869
8h
1
SavedSave
Our client in the Technology Industry based in based in Cape Town is currently looking to employ a Business Development Manager.
An awesome career opportunity awaits.
Requirements:
Five years minimum previous work history in similar environment.Must have an already established network.Probing and analytical approach.Strong client-allied approach.Excellent oral, written and presentation communication.Own vehicle essential.In depth understanding of ICT products.
Responsibilities:
Research and identify new business opportunities – including new markets, growth areas and trends.Seek out the appropriate contact within organisations.Generate leads and cold call prospective clients.Meet with clients face to face.Foster and develop relationships with clients.Understand the needs of clients and be able to respond effectively to meet these requirements.Preparation of quotes and proposals.Ensure proposals are managed in terms of accuracy and completed within SLA.Achieve set financial targets.
Please note should you not receive a response within two weeks of applying please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTk0NDU3MjUwP3NvdXJjZT1ndW10cmVl&jid=1474010&xid=3994457250
8h
1
SavedSave
Our client is seeking a Systems Administrator to deliver effective IT Support requirements, to ensure maximum productivity of end users. The position will be based in Durban.
Key Performance Areas
(Any experience in below KPA will be advantageous)
Provide On-Site First and Second Level End User Support.
Installation, Troubleshooting & Maintenance of the below Hardware:
Servers.
Laptops.
Desktops.
MFP Printers.
VOIP Hardware.
Networking Hardware (Wired & Wireless).
Ability to troubleshoot, diagnose and resolve faults, as logged on the Companies Helpdesk System, escalating to the Head of IT where necessary, quickly, and effectively.
Personal Attributes
Must be able to work under pressure.
Must be able to address multiple calls simultaneously and prioritize accordingly.
Must be Self-Motivated and able to work under general supervision, with close attention to detail.
Must be a good Team Player as the nature of the role requires comfortable interaction and liaison with Management, Co-Workers, and clients.
Ability to produce accurate results within prescribed deadlines.
Neatness in work essential.
Passion for the IT Industry.
Results-driven, positive, and professional disposition.
Client service skills and customer approach.
Excellent Interpersonal; verbal and written communication skills.
Problem Solving and Troubleshooting skills essential.
Excellent time management skills.
Positive, confident approach to work and colleagues.
Honest and reliable.
Self-Motivated.
Sober Habits.
Driver’s license and own transport essential.
Technical Knowledge and Skills Experience and Qualifications
Proficient with Windows Desktop Operating Systems (Windows 8 / 8.1/ 10 / 11).
Proficient with Windows Server Operating Systems (Windows Server 2008 / 2008R2 / 2012 / 2012R2 2019 / 2022).
Proficient with Microsoft Office Applications (2010 / 2013 / 2016 / 2019 / 2022).
Proficient with Microsoft 365.
Microsoft Office Packages.
Teams.
Sharepoint.
PowerBi.
Intermediate TCP/IP Networking knowledge essential
VLANS.
Firewalls.
DHCP.
DNS
Experience with various Internet Connectivity Mediums essential:
3G / LTE.
Fibre.
Microwave.
Experience with Enterprise Antivirus packages essential:
ESET Endpoint Protection.
Technical experience with Sage 300 Advantageous.
Technical experience with Syspro Advantageous.
Minimum of 5 years in a Desktop Support / System Administrator role essential
SECTOR: Information Technology
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93ZWJhcHAucGxhY2VtZW50cGFydG5lci5jb20vd2kvYXBwbGljYXRpb25fZm9ybS5waHA/aWQ9c3RhZmZzb2xzJnZhY2FuY3lfcmVmPUUuTDAwMjAyMy9BSw==&jid=1806449&xid=E.L002023/AK
8h
1
SavedSave
Looking for a SQL Engineer in Centurion !!!!Requirements• National Diploma: Information Technology (IT – Software Development)• BSC (Maths, Stats, Comp science)• Solid experience in all Microsoft products (TSQL, SSMS, Visual Studio, SSIS, VS code, Azure)• Knowledge and experience in R and Python• Ability to adapt to different programming tools based on project at hand• Proficient in automation of processes and troubleshooting• MCSE Certificate-Data Management and Analytics or Business Intelligence • 5-8 Years relevant experienceSalary up to R41 000 per monthEmail CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xOTI0NTAyMzU4P3NvdXJjZT1ndW10cmVl&jid=1513433&xid=1924502358
8h
1
A top company in the pharmaceutical industry is seeking an Enthusiastic, energetic and professional Receptionist with great communication skills. The candidate must have strong proficiency in both English and Afrikaans.
Purpose
You will be the first point of contact for visitors and callers, representing the organization in a professional and friendly manner. You will play a crucial role in maintaining an organized and efficient office environment.
Key Responsibilities
Greet and assist visitors with a warm and professional demeanor.Manage incoming calls, redirect them to the appropriate staff, and take messages when necessary.Maintain a tidy and welcoming reception area.Provide administrative support to various departments as needed, including data entry, filing, and document preparation.Assist in scheduling and organizing meetings, appointments, and events.Maintain and update records, databases, and filing systems.Assist in the preparation and organization of reports and documents.Respond to inquiries via phone, email, or in-person, providing information and assistance.Draft and proofread routine correspondence and emails.Monitor and control access to the premises, ensuring the safety and security of the office.Issue visitor badges and maintain visitor logs.Assist in data management tasks, including data entry, data retrieval, and data organization.Handle multiple tasks simultaneously and efficiently prioritize work.Adapt to changing priorities and respond to urgent requests.
Requirements
Must have Matric.Must have at least 2 years experience in a receptionist or administrative support Must have strong proficiency in both English and AfrikaansMust be Proficient in Microsoft Office Suite (Word, Excel, Outlook).Must have Strong communication skills, both written and verbal.Must have Excellent organizational and time management skills.Must have Attention to detail and accuracy in all tasks.Must have ability to maintain confidentiality.Professional appearance and demeanor.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNTE3MjE4OTI/c291cmNlPWd1bXRyZWU=&jid=1748731&xid=151721892
9h
1
A top Chinese Tech company is looking for a Chinese speaking administrator to start on a 12-month contract.
Requirements
Must have a degree.
Must have 5-10 years administration experience.
Must be able to speak Chinese.
Must have great attention to detail.
Must be Ms Office proficient.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MDMyMDkxNTA2P3NvdXJjZT1ndW10cmVl&jid=1715029&xid=4032091506
9h
1
SavedSave
Looking for a Business Analyst in Brynston/Centurion
Requirements
• 4 - 6 years proven work experience as a business analyst is a must
• Demonstrated track record of building products that excite users and drive high impact results
• A strong sense of design and UI/UX, as well as experience and can demonstrate prior work
• Experience and sound knowledge of Agile methodologies and continuous delivery models
• Ideally but not essential in all tools, proficiency working with Visio, Figma, Azure DevOps and Microsoft Office (Excel, Word, Outlook)
• Role related certifications advantageous o Business Analysis certification (IIBA Certificate)
• User experience design certification o Agile certification
• IT or Computer Science Degree or related IT Diploma an advantage but not essential
If you meet the requirements email CV to bernadette@prrrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS84MDIyMTIwMzc/c291cmNlPWd1bXRyZWU=&jid=1500759&xid=802212037
9h
1
SavedSave
A company that specializes in business management solutions is looking for a Senior PHP Developer to join their team This is a remote role Essential tech stack: · PHP5/PHP7 · Angular v6 · Laravel · Vue · Tailwind · Vilt Stack Experience in the following is a plus: · MariaDB (or MySQL) · HTML / CSS · JavaScript · XML-RPC / JSON-RPC · RESTful APIs · Zend Framework 2/3 · SQL / Stored procedures / Triggers · Database optimisation · Linux (Ubuntu) · Bash scripting · Vagrant · Docker · Seleniu · Unit testing · System design · Functional testing · Project planning · Time management · UI design Should you meet the requirements for this position, please email your CV to it.vacancystand-outstaffing.co.za . You can also contact the team on XXX-XXXX or alternatively you can visit our website www.stand-outstaffing.co.za Should you not hear from us within 3 days, please consider your application unsuccessful.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODk0Nl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1755619&xid=2201_298946
5mo
1
Qualifications: ISTQB - Non-negotiable Matric Requirements: Minimum 5 years experience in a software testing role Life Insurance / Long term insurance background - Not negotiable Selenium KPAâ??s: Create and execute software test plans Maintain documentation of test results Analyze test results Test system modifications Execute testing programs  Apply now  For more IT jobs, please visit www.networkrecruitment.co.za  If you have not had any response in two weeks, please consider the vacancy application unsuccessful. Your profile will be kept on our database for any other suitable roles / position. For more information contact: Mel Nandalall Senior IT Recruitment Consultant E-Mail: mnandalallnetworkrecruitment.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODcxN19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752699&xid=2201_298717
5mo
1
SavedSave
An exciting opportunity for a skilled Flutter Developer to join telecommunications company focused on research, development and manufacturing of consumer telemetry devices and control panels. Ideal candidate must reside in Durban as this is a full-time office-based role. Responsibilities: Maintaining and developing Flutter-based applications for multiple platforms Enhancing existing apps Pioneering new software solutions Work in a dynamic, agile environment Adhering to project plans and scopes Opportunity to work with Python 3, and QT5 graphical interfaces NQF, N, A qualifications with app writing experience, and/or Bachelors degree in engineering or computer science Flutter and Dart Working with TCP Sockets, and RESTful API Comfortable on a Linux machine (OpenSUSE or Ubuntu), There are no Microsoft Windows PCs Bloc State Management UX and UI skills, just some sort of experience with creating user experiences MySQL and or other relational database skills Must be a self-starter and able to make critical decisions Android experience (Java or Kotlin) IOS experience (Swift or Objective C) Windows, Linux and Web Flutter experience Please send your CV to recruitmentrecruitech.co.za or for more information, contact us on XXX-XXXX (VoIP) or XXX-XXXX. In sending your CV, you confirm that you have read and understood our POPI Policy found on our website www.recruitech.co.za. Should you be unsuccessful for this particular position, you have no objection to us retaining your personal information in our database which you confirm is true, correct and up to date. Should a suitable opportunity arise, we will contact you and request your permission to submit your information.
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODcxOV9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752701&xid=2201_298719
5mo
1
IT tech with experience required by a private company for a fulltime post. Must have Desktop Skills / Software / Networking / Servers All round skills including, CCTV , Access Control , Gate Automation, IP cameras. Excellent Computer knowledge and experience necessary, server, lan, networking, routers, switches as well. Experience - all round skills required. Forward CV detailing experience and skills to: hrcrescentstar.co.za
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODQ0N19fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752475&xid=2201_298447
5mo
1
SavedSave
Job Description: As the Account Manager, you need to ensure that our clients receive exceptional service. You will be responsible for driving customer engagements by understanding customer needs, build ing strong client relationships and strategically collaborating with the Technical and Sales T eam s to ensure that we de liver and exceed on client expectations. Responsibilities: Build, manage, and nurture relationships with clients, ensuring their needs are understood and met according to the Account Management Life Cycle. Ensure alignment between client services (billed vs supported) and address discrepancies promptly. Monitor and maintain client satisfaction using customer satisfaction surveys (Customer Thermometer). Track and report monthly Customer Thermometer results, highlighting successes, failures, and actions taken. Monitor client profitability and sales from existing clients, ensuring contracts are renewed in a timely manner . Identify and generate opportunities to upsell and cross sell our service offerings by understanding the client environment and effectively communicating any leads to the Sales Team. Manage T echnical Managed Services Contract Annual escalations, discussions, and meetings with clients. Mediate between clients and the technical team, overseeing client complaints and escalations. Manage client escalations, working closely with the dispatcher and IT professionals to resolve issues before escalating to Service Delivery M anager or other relevant parties. Assist with onboarding and offboarding clients as part of the project management process. Ensure agreed schedules for alignment and management of account information, including contacts, banners, and tooling. Handle administrative aspects of projects, including managing issues, scope creep, and project completion internally. Monitor monthly ticket performance and activity per client, ensuring timely and effective issue resolution. Track all account activity in the Professional Services Automation (PSA) system, maintaining an up-to-date record of client interactions and services. Liaise and collaborate with the Technical Team to implement relevant improvements in customer service, both verbal and written, onsite and remote. Assist with the preparation of Quarterly Business Reviews (QBRs) as needed. Review and approve month end invoices within 5 business days from the start of a new month Mediate billing queries with clients and internal teams, ensuring prompt resolution. Role requirements: Matric Business Management Qualification Drivers License and Own Car At least 4 years experience in a similar role in a Managed Services IT Support environment Skills requirements: Emotional Intelligence High Technical Aptitude Ability to work under pressure Strategic and Critical Thinking Good Communication and Presentation Skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly9lbi16YS53aGF0am9icy5jb20vY29vcG9iX19jcGxfX18yMjAxXzI5ODUzMl9fNDk3P3V0bV9zb3VyY2U9Z3VtdHJlZSZ1dG1fbWVkaXVtPWZlZWQma2V5d29yZD0=&jid=1752552&xid=2201_298532
5mo
Save this search and get notified
when new items are posted!
