We are looking for a Sales UK Agent to join our team. As a Sales UK Agent, you will be responsible for providing excellent customer service to our UK clients and driving sales through effective consultation.
Duties and Responsibilities
- Assisting customers with inquiries and product information
- Managing and processing sales orders
- Building and maintaining strong customer relationships
- Meeting sales targets and KPIs
- Providing feedback on market trends and customer preferences
Key Responsibilities:
Data management
Client liaison
Key Performance Indicators
System support
Requirements:
- Minimum 1 year contact centre experience
- Grade 12
- Experience in outbound calling preferred
- Strong communication and interpersonal skills
- Comfortable working to targets in a supportive, team-oriented environment
- Working hours: Monday to Friday, 9:00 AM – 5:00 PM (UK time)
- Alternative Saturdays
If you are a motivated individual with a strong sales background and excellent
communication skills, we would love to hear from you!
- Dashboard Configuration & Maintenance
- Set up new client accounts, user profiles, shifts, rosters and payroll frequency exports.
- Customize dashboards, reports, and workflows to meet client requirements.
- Integration Management
- Be able to pull data from Payroll into Time and attendance.
- User Support & Training
- Provide support for client inquiries emails and tickets, sometimes WhatsApp.
- Develop user guides and conduct virtual or on-site training sessions.
- Data Accuracy & Compliance
- Audit timesheet data, resolve exceptions, and ensure compliance with labour regulations.
- Monitor system logs, identify discrepancies, and implement corrective actions.
- Continuous Improvement
- Recommend process enhancements to optimize efficiency and reduce errors.
- Be assigned KPI's that will reward your bank balance.
- Qualifications & Experience Education: School leaver.
- 1+ years work experience.
- IT knowledge of the cloud and how it works.
- Ability to speak with customers.
- Must have Afrikaans language.
- Provide a school leaving certificate and any others.
- Be 23 years old or younger.
- Trusted to work from home.
- This is a starter position and the salary is not great, until your 6 month review to conclude your probation period.
- Must be able to work in a close team environment.
- Must be punctual, and able to take notes and follow up.
Please send an updated CV to parow@cashconverters.co.za
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