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General Manager
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1 year ago2321 views
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General Details
Description
Brief Job description
- All-Rounder who is able to manage the Front of House and Back of House to drive the company’s standards, ensure optimum achievement and retention of guests
- Working for a dynamic and growing luxury brand of restaurants and hotels within Cape Town
Requirements
- Providing a memorable experience to all our guests
- Stock and staff Management and the ability to show leadership to the team to optimise and drive revenue
- Must have at least two years’ experience working in the hospitality trade with senior management experience
- Passionate individual, who enjoy the challenges of the hospitality industry
- want to grow with a team and continuously improve personal skills
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjUxMTY4MjA3P3NvdXJjZT1ndW10cmVl&jid=1474625&xid=2251168207
Id Subtitle 1179034761
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ABC Worldwide
Selling for 2+ years
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Case manager
LetsLink recruitment is currently seeking a highly motivated and experienced Case Manager to work for a private hospital in Cape Town. As the Case Manager, you will be responsible for liaising between patients, treating clinicians, and medical aids to ensure accurate and comprehensive documentation of patients hospital stays. Your role will also involve applying clinical knowledge to manage patient risk in terms of length of stay, level of care, and medical aid benefits.
Key Responsibilities:
Apply clinical knowledge to manage patient riskProvide appropriate clinical information to medical aidsCode all patients with ICD10 and CPT4 codesAccompany Managed Care Organisation Case Managers on ward roundsAssist with final authorization of patient filesControl costs for patientsConsult with all service suppliers regarding treatment and phone for patientsFacilitate with transfer of patients to Rehab or step-down facilitiesUpdate all relevant details on Adclin InfoSupply all details regarding patients history, etc. to clinical partnersAssist with case management of all medical aid patientsDaily liaison and communication with Medical Schemes, Hospital Nursing staff, and medical practitioners
Requirements:
Diploma or Degree in Nursing and registered with the SANCGrade 12/MatricExperience in ICD 10 and CPT 4 codingIntensive Care Nursing experience is an advantageHospital Case Management is an advantageMinimum 3 years nursing experience in a multidisciplinary hospital environmentKnowledge of Managed Healthcare policies and proceduresGeneral administrative skillsComputer literate
If you meet the qualifications and are interested in this exciting opportunity, please submit your application today to vacancy at letslink dot co dot za or contact Gary on 011 0261907
Please view our website: letslink dot co dot za and contact Gary.
By applying for this position and providing us with your CV and other personal information, you are consenting to the information being used for the specific purpose for which it was provided, which is recruitment purposes and possible appointment purposes (Should you be successful). Please note that your information will be processed for recruitment purposes only or for such purposes relating to assessing the establishment of the employment relationship with yourself, and this will be done in accordance with the applicable data protection and privacy legislation. We confirm that such information will not be used for any other purpose without your prior consent.
If your application is not successful, we retain your CV and other information provided for a period of 24 months after which it will be destroyed in a secure manner. If you object to y...
https://www.ditto.jobs/job/gumtree/140594068?source=gumtree
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Role: Sales Manager (Hygiene and Pest Control)Reporting to: General ManagerBusiness Area: Cape Town and Greater SurroundsMain Purpose of the job:The successful applicant will be responsible to drive business development, engaging with customers and selling service solutions. This position will be reporting to the GM, our Sales Manager will be responsible to source new business and sell the Various Service Lines, while ensuring consistent and profitable growth in sales revenues and developing and managing the Sales Reps in their teams.
Desirable Education and experience:• Matric• At least 5 years sales experience• At least 3 years experience within the Services Sector• Proven Sales Track RecordKnowledge, Skills, and Competencies:• Knowledge of various Sales Methodologies• Excellent negotiation skills• Excellent selling skills• Excellent presentation skills• Excellent verbal and written communication skills• Collaborative• Ability to Influence stakeholders/decision-makers• Strong customer focus• Results orientated and driven• Team player• Tenacity• Organizing and planning• Attention to detail• Initiative
Key areas of responsibility:• Manages Pre-Sale, Sale and Post Sale process• Develop and execute Sales strategy by sector / region / client profile• Manage Sales Portal• Manage Qlick sense sales info• Assure accuracy of data, sales costings and mange sign-off process• Assure giving/arrange continued application training to assure Industry knowledge upkeep• Drive people excellence to ensure that the Sales team drive revenue growth consistently through effective team work and cross functional collaboration• Develops specific plans to ensure revenue growth in all company services• Provides quarterly results of sales productivity• Manages sales database and build rapport with top decision-makers• Collaborates with Operations and Retention to develop sales strategies to improve market share in all product lines• Interprets short- and long-term effectiveness of sales strategies• Grows solution focused sales• Manage allocated budgeted for sales promotions and marketing activities• Facilitate the mobilization process with operations and other relevant teams
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This is your chance to join CallForce, a fast-growing entrepreneurial BPO business that is flexible and agile. Carve out your place on our successful journey and secure your exceptional career growth protectory for the coming years by bringing your excellent BPO sales and management experience to complement our team.
Our Cape Town operation has this exciting opportunity for you to head up multiple USA outbound sales campaigns in our rapidly growing BPO operation to deliver exceptional results, in exchange for a highly lucrative remuneration package.
Work with our collaborative and dynamic BPO management team to deliver and grow our brand and operation by providing differentiation in a highly competitive sector.
Our objective is to create thousands of new jobs in SA servicing the USA Market. We are really looking for the right person to join us on this journey. We aim to achieve our goal to while having fun, securing growth for our team and stretching ourselves to step up to the next level!
What you will be responsible for delivering:
· Manage a team across multiple outbound sales campaigns of between 200 to 500 agents to significantly supersede targets and outperform competitors
· Develop and implement strategic and tactical operational plans to deliver exceptional results on a campaign-by-campaign basis.
· Use excellent interpersonal and communication skills to build and manage client relationships, manage client expectations and deliverables through consistent engagement with the key stakeholders, globally and locally.
· Work with analytics team to determine operational trends and provide solutions to increase sales, service, and quality levels to achieve and exceed targets.
· Implement and manage dynamic performance enhancement programs to ensure optimal delivery of results as well as agent retention and career development.
· Manage operating budgets to ensure cost efficiencies while balancing the need for investment to optimize operational performance.
· Ensure robust forecasting of resource requirements and collaborate with recruitment, training, QA, IT, WFM etc., to meet exacting standards and growth.
· Continually review internal systems, procedures and processes to ensure resource and operational efficiency, and make appropriate recommendations for changes.
· Oversee quality control and other compliance applicable to the global client and local legislation.
The experience and skill you will bring:
· 5 + years of experience managing outbound sales contact centres with global USA clients
· Track record of superseding performance metrics
· Innovative and dynamic approach to optimising performance
· Experience in managing USA operations through the night and comfort with working USA daytime hours
· Relevant tertiary education a ...
https://www.ditto.jobs/job/gumtree/3838346646?source=gumtree
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Ditto Hire / Ditto Jobs is looking for a Client Service Manager to constantly reshape the way we create value in our partnerships with top-tier brands and companies.
We move quickly and experiment with new strategies and ways of adding value to our new and existing customers. We engage with end-users and executives alike to ensure that our customers love, adapt and grow with Ditto. Nothing makes us happier than when our enterprise customers are wildly successful with their Ditto setup. The team works hard, works together, and has fun doing it as we strive to build and grow a successful technology company
Success in this role will be measured by your ability to optimize the customer experience (with a focus on client service), re-design processes accordingly, manage integration projects independently, enable the team and contribute to the development of how we do Client Service at Ditto.
What Youll Do
Own responsibility for the customer onboarding processSupport the continuous development of the customer experience at DittoDevelop and maintain strong relationships through excellent work quality and professional conductCompile detailed and informative briefs for the tech teamGet involved with overall marketing and creative exercisesConduct research and analyses of operational effectiveness, processes, stakeholders, etc.Plan, implement and manage proposed recommendations and projects as well as monitor and report progressPerform business modelling to track and optimize customer experienceCollaborate with various departments to collect data and complete analysisWork closely with the tech team to continuously improve Ditto’s service and product offeringAssist with New Business DevelopmentGather feedback from customers and analyze user and market behaviour to support the tech team
What Youll Need to Succeed
Degree in business or related field3+ years of experience in client serviceProfessional with strengths in structuring and executing various analysesEffective communicationSelf-starter who can work effectively both independently and in collaboration - often managing multiple tasks simultaneouslyComfort with owning project timelines, prioritizing tasks, and assessing speed/accuracy tradeoffsExcellent English verbal and written communication skills, good at presenting ideas and discussing solutions in large groupsAbility to quickly learn relevant design production/operations/process conceptsBias for action, appreciation for data-driven processes, hard-working, proactive, client-centric and execution driven mindset
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Job description:
The Engineering Division is responsible for the effective repair and preventative maintenance of the company’s recycling plant and equipment. The role requires assistance with the management of the engineering division for the Cape Town region.One of the key functions of this role is to evaluate and establish best practice in repair methods and also to provide cost analysis on repair services and manufactured components used. In addition, the Engineering Division manages all development and expansion projects across the Group.The Engineering Manager would assist with directing 10 separate artisan departments, comprising of more than 150 employees. Each such department is controlled by its own manager.External services providers used are independent companies which supplement this in-house team, when specialized skill sets or additional resources as required. They report to the engineering team as described below and would be involved in managing relationships and services.The Engineering Division consists of a team of engineers, led by an Engineering Divisional Director, who is also a mechanical engineer. The artisan department managers report to the respective engineers in the team. The successful applicant will join this team and report directly to the Engineering Divisional Directors.
Qualifying Criteria:
Qualified Mechanical Engineer or Mechatronics Engineer. All appropriate University or Technikon qualifications will be acceptable.5 to 10 years relevant working experience in a heavy industrial environment as a practicing engineer is essential.5 years spent in a management role in an operations environment is essential.Diagnostic skills and logical thinking is essential. The ability to think on your feet will be an advantage, even when working under pressure.
Qualifying Attributes
Good communication skills, both written and verbalStrong attention to detail and accuracyAbility to multi-task and manage a demanding workload in a pressurised environmentAbility to effectively communicate with people on all levelsBeing self-motivated and results-drivenBeing disciplined in following procedures when executing tasksBeing able to work both independently and in a teamGood time management skillsHigh work standardsBeing organisedLogical and detail orientated methodologiesCommitment to a strong business ethic and integrityConflict resolution capabilities
Job title: Engineering Manager
Reporting to: Divisional Directors
Job type: Permanent position
Benefits include
Provident fundLife coverMedical aid – Hospital Plan with D...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNjI3NzQ2Mjc/c291cmNlPWd1bXRyZWU=&jid=1687443&xid=362774627
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The hospitality systems consultant is responsible for micros products installation, maintenance, and support for all projects assigned to
· Responsible for documenting internal installation SOP’s and all project related documents
To ensure high quality customer service
· To uphold adapt it micros values and procedures
To maintain customer success in all project implementations PRIMARY RESPONSIBILITIES FOR THE ROLE
a) Project Implementation
Meet with the Project Manager before commencement of an installation to be briefed on any special requirements and to collect all required documentation (airline tickets, visas, pre- installation packs, sign-off documents, licensing & support agreements, etc…).Hold telephonic meetings with Project Managers outside Cape Town or communicate via electronic mail or MSTravel to clients’Install the assigned products to the requirements and satisfaction of the client andIf assigned to be Project Leader, the HSC will co-ordinate all aspects of the installation asThe HSC will ensure to the best of his/her ability that each project will be completed withinConduct project sign-off meetings with the clients, during which the sign-off documentation isLiaise with clients and manage each installation, training, refresher training, site visit or any other dealings that the company deems fit.Complete all sign off documentation and time sheets before leaving site after projectThe HSC will not leave site if any outstanding issues are not resolved without explicit permission from
The HSC will arrange a handover meeting with the project manager upon returning from a
client’s site, during which the project manager will be briefed on all aspects of the installation.
Create a copy of each clients’ latest database and store it at the Adapt IT All client
databases are to be stored on CD/HDD or Cloud storage inside the customer’s file.
Hand in all dockets with payment the next day to the administrationAny major changes onsite to be communicated to the client inEnsure a signed delivery note is completed on delivery of any systemTrain client, management & staff in accordance with published trainingProduce training materials as required from time toTo ensure that the pricelist for repairs/Changes are adhered to and that all monies collected are remitted to MicrosTo replace/repair/do changes to the best interest of the client and MicrosPresent training courses to other Micros Consultants as required.Each HSC is required to support the products assigned to him/her.Each HSC may be required to work the 24hr help desk from time toAll support calls are to be logged on th...
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