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Contact Centre Sales Experts (Local) - Cape Town CBD
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10 months ago3917 views
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General Details
Description
Do you want the power to write your own paycheck and become financially free?
An exciting and lucrative opportunity awaits the individuals that have the natural ability to communicate effectively to prospective clients.
Join our CX team. A global company (this looks great on your CV, by the way) that puts its people first.
With monthly incentives, a positive work culture and unlimited commission to be made, Ignition Group is the company that has it all.
Ignition Group offers a complete package that includes:
- Competitive basic salary
- Lucrative commissions
- Access to medical aid
- NO LONG HOURS, NO WEEKENDS.
Awesome benefits such as:
- Free airtime
- Free banking
- Access to retailer discounts
- And so much more!
All you need is:
- 6 months Customer Sales experience (including face-to-face sales in either promotional or retail environments)
- Excellent communication skills
- Computer literacy
That’s it! If you meet these requirements, apply via this link - https://bit.ly/3KNGoMQ (you will have to copy and paste this into your web browser) or send us a message.
Job Reference #: CapetownSales
Job Reference #: CapetownSales
Id Subtitle 1222515842
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Ignition CX
Selling for 11+ months
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Job Purpose:
The key objective of the role is to identify and understand customer needs, delivering a first-class customer service while remaining committed to treating customers fairly. Speaking directly with clients via an inbound line and provide responses to general inquiries, via phone, chat and email.
Requirements:
• Grade 12
• Well versed in both Norwegian and English (Read, Write, Speak)
• Proficient in MS Office Suite applications
• Clear Criminal Record
• Ability to work from home remotely
• Active Fibre Connection
Key responsibilities may include but are not limited to:
• Answer incoming calls and promptly address customer inquiries.
• Provide customers with comprehensive product and service information.
• Utilise our in-house operating system to identify, investigate, and resolve customer issues.
• Maintain detailed call logs and generate reports as needed.
• Assist frustrated customers and escalate issues to senior agents or team leaders when necessary.
• Consistently uphold personal productivity standards while ensuring adherence to quality benchmarks.
• Perform daily administrative tasks and accurately input essential data into various CRM systems.
• Demonstrate strict adherence to Company policies and practices.
• Review and take action on assigned cases.
• Monitor Average Handling Time to meet established standards.
• Adhere to assigned work schedules, occupancy targets, and workflow monitoring.
• Ensure compliance with Service Level Agreements (SLAs) by completing cases within agreed-upon timeframes.
• Uphold customer service quality standards and align with established business processes.
• Maintain full compliance with applicable business processes, legal requirements, and standard operating procedures.
Critical Skills/ Competencies:
• Strong communication skills, both verbal and written, across all organisational levels.
• Proven track record in driving solutions.
• Exceptional problem-solving abilities with a keen eye for accuracy.
• Self-motivated, proactive, and capable of working autonomously.
• Confidence in navigating dynamic work environments.
• Adaptability and agility in approach.
• Demonstrates resilience and a growth mindset.
• Proficient in adapting to evolving situations (adaptive thinking).
• Adept at collaborating effectively within a team.
• Skilled in prioritising tasks and managing workloads efficiently (excellent organisational skills).
Salary and working ...Job Reference #: 202524
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Outbound Call Centre Seeking Vibrant, Money Hungry, Target Driven Outbound Call Centre Agents.Responsibilities:Exceed consumer expectations by practicing consumer selling techniques.Ensure individual targets are met consistentlyAbility to maximise and drive sales by identifying opportunities.Own Lead Generation Strategies(No Leads will be provided).Create an inspiring environment. Have fun.Behavioural requirement:Building and maintaining relationshipsInnovation managementThinking adaptabilityTaking ownershipMinimum requirements:Six months of Debt Review/ Removal Experience(if no experience 1 month training will apply)Clear Criminal recordComputer ProficiencyAbility to communicate effectively.Kindly forward CV to belinda@sadebtmed.co.za for an interview.
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Are you on a job hunt ,our company is doing a massive recruitment on Monday ,training will be provided for those without experience.Apply on this email menard@exelfinance.co.za .
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