Please note that our Terms of Use and Privacy Notice are applicable.
On Promotion in Jobs
Filter & refine
Clear All
Results for Admin jobs in South Africa
1
Reporting to the Manager: Strategic Support and Information Analytics, this role will provide and maintain high-level professional administrative support in an administrative and office operational capacity to ensure and contribute to the overall success of the organization.
THE CANDIDATE PROFILE
Basic project administration ability;Innovative and team player;Results-driven individual;Strong analytical ability coupled with sound problem-solving skills;Uses the functional and technical knowledge and skills to perform routine clerical and administrative duties within policy and procedural requirements;Under supervision, performs work that is varied and that may be somewhat difficult in character, but usually involves limited responsibility;
QUALIFICATIONS AND EXPERIENCE
3 year tertiary qualification in Office Management / Secretariat;A Valid Code 08 drivers’ license (Travel could be required);Ability to maintain high-level of accuracy and confidentiality3 years’ experience in Administrative/ Secretarial capacity at a similar levelAbility to maintain high-level of accuracy and confidentiality is essential;
KEY PORTFOLIO AND PERFORMANCE FOCUS AREAS
Technical Ability: Handles all confidential information with the necessary sensitivity and responsibility. Independently applies functional or technical knowledge in order to perform higher level clerical, administrative and secretarial duties well within policy and procedural requirements.Secretarial Services: With minimum supervision, schedule internal & external meetings with higher levels of complexity (diary management, professional communication with participants, booking venues & equipment; handle all relevant logistical arrangements) according to SALGA requirements and within budget.Drafts, prepares and edits responses to correspondence. This includes circulating various notices emanating from the Office of the Chief Officer and monitor adherence to relevant instructions therein.Event Management: Independent coordination of small to medium-sized events adhering to all quality and budgetary requirements. With some supervision, coordinate some aspects of large (local and international) events/ conferences adhering to all quality and budgetary requirements.Administrative Services: Ensure accuracy and completeness of administrative records and committee files and ensure a functional and user-friendly filing and record management system. Make recommendations to improve administrative and filing systems, processes and practices for increased ef...
https://www.ditto.jobs/job/gumtree/61615241?source=gumtree
3d
1
To provide operational support to the CEO of the company.
Key Responsibilities:
Office Management / Administration
Provide administrative support, including answering phone calls, responding to emails and drafting correspondenceManage & order all Salt EB Branded merchandise (liaise with suppliers, obtain quotes, obtain approval from management for expense, place orders etc.)Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcEnsure that invoices are paid on timeMaking all necessary travel arrangements (both domestic and international)Completing international visa application formsScheduling meetingsSet up board meetings and supplying of snacks
Ensure that all stakeholder (e.g., service providers, banks) communication is accurate, timeous, professional, and relevantAccurate record keeping and filing of various documents, correspondence, etc.Maintaining merchandise stock recordsPurchasing and ordering of stationary and other necessary office suppliesEnsure that all vehicles’ licenses and services are up to dateManage the driver and cleaner
Property Management
Management of short-term rentals (AirBnB)Maintain the property calendar and schedule appointments and meetings with clients, contractors, and tenantsAssist to support facilities management including arrangements for maintenance (plumbers, electrical, etc.)Marketing of properties on different platforms
Skills
Proactive and independent working styleStrong organizational and time management skills, with the ability to multitask and prioritize tasks.A level of flexibility required in approach and working hours in line with the Executive PA deliverablesMaintain professionalism when dealing with internal and external stakeholdersAttention to detail and a high level of accuracy.Proficiency in Microsoft Office suite
Valid Driver’s License and own a reliable vehicleAbility to adapt quickly to new and changing situations and requirements
Discretion and confidentiality in handling sensitive information.Strong verbal and written communication skills (English & Afrikaans)
Qualifications
Grade 12 or equivalent qualification.A Tertiary qualification in social media, secretarial, business administration and / or property management would be advantageous....
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS82MjAwMTgxMTY/c291cmNlPWd1bXRyZWU=&jid=1584150&xid=620018116
3d
1
To provide operational support to the CEO of the company.
RESPONSIBILITIES
Running of offices
Identify operational resource and equipment needs and advise senior management for action. Management of all ordering of requirements for the office. Liaising with various service providers and ensuring invoices are paid on time.Understand operational system requirements and advise on changes.Manage all office moves with relevant sign offProviding support to Management and ReportingSubmit weekly performance statistics on Mondays
Management Support
Coordinate all Executive meetingsRecord all minutes of these meetings and distribute accordingly with action itemsKeep a register of all meetingsManage Executive Office diaries
Marketing and New Business :
Manage & order all Salt EB Branded merchandise (liaise with suppliers, obtain quotes, obtain approval from management for expense, place orders etc.)Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcFlight bookings for New Business Team and ExecutivesArrangements with florists for flower deliveryAssist with listing of properties and arranging for repairs
QUALIFICATIONS AND SKILLS
Matric certificate or Recognition of Prior LearningGood command of EnglishCommunication SkillsWorking knowledge of Microsoft Office packages especially Microsoft Excel, Word, PowerPoint, and Outlook.
ORGANIZATIONAL VALUES
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organizational events as required.
ADDITIONAL
Ability to interact with people at all levelsAbility to listenAbility to take initiativeIntegrityConfidentialityReliability
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzQ2MDczOTE3P3NvdXJjZT1ndW10cmVl&jid=908446&xid=3346073917
3d
1
The Section 37C, administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofParticipate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.Meet production standards i...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzkzNzUxODE3P3NvdXJjZT1ndW10cmVl&jid=782238&xid=3393751817
3d
1
SavedSave
PURPOSE OF THE ROLE
The Claims Team Leader is responsible for the overall management of the claims team. The duties include, managing, planning, monitoring and reporting. The Claims Team Leader reports to the Manager: PSSPF Claims.
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resourcesThe Section 37C, Disability & Funeral benefits Claims Team Leader is responsible for the overall management of the team. The duties include, managing, planning, monitoring and reporting. The Team Leader is responsible for managing operations of the team in the absence of the manager, including presentation of Board reports to the Board of Management and Sub-committees in the absence of both the manager and CRM.
SPECIALIST REQUIREMENTS
Ensure that all quality assurance related activities as set out in the Quality Assurance checklist have been actioned.Ensure completion of the quality assurance process as set in the Quality assurance checklistContact member for outstanding requirements and update notes on the systemCalculate the benefitApply for a tax directivehttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zOTA5NDkyMjIzP3NvdXJjZT1ndW10cmVl&jid=375920&xid=3909492223
3d
1
SavedSave
Purpose of role
The position is responsible for the monitoring, administration and reporting on the various activities and processes in the IT department and its service providers.The duties include liaising with internal and external stakeholders.Perform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
Responsibilities
Administer, monitor and report on:Administer, Monitor and report on requests from and to Service ProvidersMonitor and report on Desktop support casesAdminister, monitor and report on ProcurementsAdminister, monitor and report on the office’s physical security systems (What are they supposed to do here?)Internal audits of hardware and softwareAssist with external ICT auditsDocument, implement and maintain processes with service providers according to SLA’sDocument, implement and maintain inter-departmental processes
REPORTING
Prepare monthly and ad hoc reports as and when requested
QUERY RESOLUTION
Attend to queries or inquiries within the required timelinesProvide assistance to internal clients and service providers where necessary
INNOVATIVE & TEAM PLAYER
Be able to work independently with minimal supervisionBuild and maintain supportive relationships both internally and externally
RELATIONSHIP MANAGEMENT
Build and maintain positive relationships with all clients and service providersBuild and maintain supportive relationships with teams internallyEnsure that all communication sent internally and externally is dealt with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zNTE3NjI4OTA3P3NvdXJjZT1ndW10cmVl&jid=1303657&xid=3517628907
3d
1
SavedSave
PURPOSE OF ROLE
The role is also to ensure smooth running of the department in so far as ensuring that the management team have the necessary support administratively.To provide operational support to the Executive OfficeThe role of a PA is to free an executive’s time from organizing and administrative tasks so that they can spend maximum time on strategic tasks
RESPONSIBILITIES
Management Support:
Coordinate all Executive meetingsRecord all minutes of these meetings and distribute accordingly with action itemsKeep a register of all meetingsManage Executive Office diariesIdentify operational resource and equipment needs and advise senior management for action. Management of all ordering of requirements for the office. Liaising with various service providers and ensuring invoices are paid on time.
Administrative duties:
Providing support to Management and ReportingHave a strong command of the English language to draft letters on behalf of the management team.Coordinating events (draft & send event invites, identifying venue, catering, do costing, manage RSVP lists, liaise with suppliers (catering, etc.).Act as a brand ambassador for Salt EB, always ready to go the extra smile for, members, clients etcAttend Trustee meetings as the representative of the company to ensure minute taking and that issues and decisions are escalated to the correct departments within SALT to execute. Follow up on these minutes and actions with relevant managers.Transcribe, proofread, and file documents before deadlines.Acting as a first point of contact: dealing with correspondence and phone callsManaging diaries and organising meetings and appointments, often controlling access to the manager/executiveReminding the manager/executive of important tasks and deadlinesTyping, compiling and preparing reports, presentations and correspondence
QUALIFICATIONS
Matric certificate or higher educationGood command of EnglishCommunication SkillsWorking knowledge of Microsoft Office packages especially Microsoft Excel, Word, PowerPoint, and Outlook.
ORGANISATIONAL VALUES
Ensure adherence to all organizational objectivesDevote the whole of your time, attention and abilities during working hours to discharge of your duties with strict accuracy.Use your best endeavors to properly conduct, improve, extend, develop, promote, protect and preserve the business interest, reputation and goodwill of the company.Any other duties as determined by the business needs and to participate in all organizational events as required.
ADDITIONAL
Ability to interact with p...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8zMzAyNjU0Nzc1P3NvdXJjZT1ndW10cmVl&jid=377438&xid=3302654775
3d
1
SavedSave
PURPOSE OF THE ROLE
To receive and perform quality assurance on documents and assessment of claims for legitimacy based on the specialized requirements of the role.To initiate all new claims received on the operating system used by Salt Employee BenefitsTo follow up on behalf of members on all outstanding claim paymentsTo deal with member queries and advise members on fund benefit structure and benefitsTo act as a liaison between the members of the Fund and Fund’s other service providers (funeral benefit administrator, Section 37C Investigators, Trust Fund Administrators, Tracers) in receiving claims and ensuring that they are processed timeously.
Walk in Members
Receive members and help them with submission of claim.
First ensure that the member is a member of the FundEnsure that the member is not still employed in the industryCheck that the contributions are up to dateCheck that all claim documents are available:
Claim documents are completed, signed and stamped by both employer and memberCopy of ID is available and clearCopy of bank statement is available and clearValid Tax number for the member
Advise member if there are any discrepancies regarding the membership or any of the above.Help member to understand what the member needs to do.
Attend to members and beneficiaries who are submitting and following up on their claims (withdrawal, funeral, disability, death, unclaimed benefits, retirement, trust fund)
Ensure that the member’s claim has the necessary documentation and attachments according to type of claim.Escalate claims that are outside the service level agreement.
Advise members who come to enquire about their membership on their statusWhere a member has shown proof that they were employed and the employer has not paid, refer to the relevant CLO/MCLO for further investigation.Provide members with benefit statements, contribution history and quotations where available.Educate members on benefits of the fund and process.Provide a daily report to the manager for consideration and review.
Reporting and Admin
Submit daily and weekly reports.All claims and documents to be uploaded and indexed on Everest/EPIC system used by Salt.
Relationship Management
Strictly adhere to the rules and policies of the Fund, legislation, administration procedures and service level agreements.Maintain and improve quality results by adhering to standards and guidelines; recommend improved procedures.Attend internal and external training required.
Time Management
Excellent time ma...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODYxODIxOTU2P3NvdXJjZT1ndW10cmVl&jid=1345337&xid=1861821956
3d
1
SavedSave
PURPOSE OF THE ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
PEOPLE MANAGEMENT
Implement the culture transformation programme that will enable the delivery of Salt’s strategic intent and identified ideal behaviors to improve employee engagement and reduce employee turnover.Develop a high performing team by embedding formal performance development and informal coaching. Implement talent acquisition, engagement and recognition process in line with this.
RESPONSIBILITIES
Checking and Authorization of Reconstructions
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate reconstructions and response within the stipulated timelinesHave good problem-solving capabilitiesAnalytical with knowledge of reconstructions
Record Keeping/Filing
Record/track progress and outputHave a systematic filing system for all complaints, queries, responses and determinations is...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS81Mzg1Nzg3MjY/c291cmNlPWd1bXRyZWU=&jid=1110272&xid=538578726
3d
1
SavedSave
PURPOSE OF ROLE• • The HR Specialist will act as the first point of contact for HR-related queries from employees and possible external partners and is responsible for the end to end life cycle of the employee • The main duties include maintaining personnel records, managing HR documents (e.g. employment records and onboarding guides) and updating internal databases. The role is to ensure the HR department supports our employees while conforming to all legislative requirements whilst ensuring that Communication is key to all stakeholders. • The incumbent will serve as a back up for the current Payroll Manager and thus VIP/SAGE experience is essential. HR Recruitment and Support • Ensure all adverts for vacancies are approved per headcount and budget prior to advertising. Follow up and engagement with external agencies as well as online applications. • Shortlist application for line managers. Prepare interview packs. • Preparing of all offer letters as well as regret letters. • Advise new employees on their first day orientation whilst explaining all SEB policies and procedures and compliance requirements • Responsible for the Induction planning and implementation • Ensure that exiting staff are exited with the correct governance / risk compliance eg. Exit interview/Exit on systems and managing of the withdrawl of benefit forms • Performance Management and Support • Create reports, follow up outstanding ratings, interpret the ratings • Prepare reports in line with audit requirements • Document the outcome of grievance hearings and update employees and case files with required details. • Liaise with line well before the pay round starts to ensure all structure, role and people updates are up to date • Ensure that payroll is advised of new appointments and exits ADMINISTRATION • Organize and maintain personnel records on all databases • Update internal databases (e.g. record sick or maternity leave) • Prepare HR documents, like employment contracts and new hire guides • Liaise with external partners, like agencies, and ensure legal compliance • Create regular reports and presentations on HR metrics (e.g. turnover rates) • Answer employees queries about HR-related issues • Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedule Arrange travel accommodations and process expense forms • Participate in HR projects (e.g. CSI initiative/ Ordering of PPE) • Must be able to manage payroll systems and to work with salaries COUNSELLING Ensure that counselling is offered to staff and management re. people matters Manage first line of grievances/disciplinaries with writing of charges/warnings etc COMMUNICATION • To assist in the editing and release of communications within the business as and when required. • Participation and involvement in end to end Events • Prepare all internal communication re. High fives/Deaths etc for proofing via Head HR • Be proactive with ideas for building and re...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS80MjYyMjQwODk4P3NvdXJjZT1ndW10cmVl&jid=1328297&xid=4262240898
3d
1
SavedSave
The Contributions Manager is responsible for the overall management of the contribution department. The duties include, managing, planning, monitoring and reporting. Providing assistance to Client Services, the Call Centre, Claims team, employers and external service providers. The Contributions Manager reports to the Head Administration.
AREAS OF RESPONSIBILITIES
Meet production standards in terms of quantity and quality.
Liaise with employers and service providers both written and verbal.
Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.
Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.
Coordinate and monitor all contribution related activities which includes monthly contribution cycles, ad hoc contributions, data maintenance and client enquiries.
Ensure all funds comply and is administered according to the rules, policies, legislation, administration procedures and the service level agreements applicable to each fund.Identify, develop, enhance and implement policies and procedures that are relevant to the contributions department.Follow up on audit findings and recommendations.Compile job descriptions for all levels within the contributions department.Set and agree performance areas with staff and manage employee performance.Delegate work to staff.Coordinate departmental leave.Compile accurate reports required by management in the required format.Any other duties as determined by the Head: Administration.
RECORD KEEPING AND FILING
Keep all email correspondence for future reference
QUERY RESOLUTION
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Centre, Claims team, employers and external service providers to resolve queries.Follow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.Report any irregularities to the Head: Administration.Monitor escalations and complaints and recommend preventative measures.
TEAM SUPPORT
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Select, assign, lead and manage peopleTrain, mentor and coach staff.Maintain staff relations.
RELATIONSHIP MANAGEMENT
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational e...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xODYyNDcxMTkxP3NvdXJjZT1ndW10cmVl&jid=1173143&xid=1862471191
3d
1
Our client in the educational industry has a vacancy for a Junior Editorial Coordinator to join their scholarly publishing team.
The successful candidate will provide manuscript submissions and review coordination across the publisher’s portfolio of scholarly journals and coordinate editorial development, review workflow and author support throughout the editorial process from manuscript submission to acceptance.
https://personastaff.co.za/vacancies/
3d
1
SavedSave
PURPOSE OF ROLE
· The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.
· The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.
· Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutions
· The ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedily
· Perform quality assurance based on the specialized requirements of the role.
· Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeously
· Engage in a professional manner whether it be verbal or face to face
· Have the ability to communicate via different communication channels
· Ensure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)
· Be a strong team player
· Have both both industry knowledge and experience
· Ensure that the role is carried out with the relevant accuracy, attention to detail and following instructions.
· Ensure that judgement and attention to detail is applied to the role
· Ensure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.
· Strong interpersonal skills as cross team collaboration is required.
· Have the ability to innovate in the role
· Quality of work should be thorough
· Conscious of the abuse of company resources
· Ability to work through Funds Adjudicator (PFA) and FSCA complaints and queries against the Funds administered by SALT Employee Benefits and responding to them timeously and accurately.
· Must have a clear understanding of the legislation governing the Retirement Fund Industry.
RESPONSIBILITIES
Areas of Responsibilities
Timeous Reponses to Queries
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate query response within the stipulated timelinesHave good problem solving capabilities
Record Keeping/Filing
Record/track complaints and determinations received from the PFA, FSCA and other sourcesHave a systematic filing system for all complaints, queries, responses and determinations issued by the PFA and other relevant Authorities
Reporting
Controlling the outcome of PFA determinations issued and ensuring adherenceProvide a weekl...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDM4NzUyNDYyP3NvdXJjZT1ndW10cmVl&jid=375196&xid=1438752462
3d
1
SavedSave
Our client in Durbanville is actively searching to grow its small team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our client’s vision is solving challenges that have the potential for long lasting impact.
As our Property Coordinator you are the mover of the company. You know all the ins and outs of the various properties, suppliers, and assets. Simply put you make things happen, taking calls from tenants, understanding, and solving their problems, finding suppliers, and connecting them to the tenants and following through to ensure the work is completed satisfactorily.
Key responsibilities include:
•Property maintenance: From monthly inspections to repairs, youll ensure our properties are in top shape.
•Administration: Keep our property files up to date and ensure compliance with insurance and OHASA regulations.
•Tenant management: Managing tenant move ins and outs.
Were looking for someone with at least 5 years of experience in the property industry, familiarity with Google products, and the ability to thrive in a small team environment. A valid drivers license and own vehicle are a must.
We offer many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year. If you are interested in joining this fast-growing passionate team, email your CV to craig@personastaff.co.za
Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.
craig@personastaff.co.za
3d
SavedSave
Our established Logistics company in Durban
is seeking an executive Personal Assistant. The role requires both independent
and collaborative work.
Job Description:
Act as the point of contact between the
manager and internal/external clients
Screen and direct phone calls and
distribute correspondence.
Handle requests and queries appropriately
Manage diary and schedule meetings and
appointments.
Make travel arrangements.
Take dictation and minutes.
Source office supplies
Produce reports, presentations, and briefs.
Devise and maintain office filing system.
Providing administrative assistance, such
as writing and editing e-mails, drafting memos, and preparing communications on
the executive’s behalf
Maintaining comprehensive and accurate
records
Performing minor accounting duties
Organizing meetings, including scheduling,
sending reminders, and organizing catering when necessary
Answering phone calls in a polite and
professional manner
Managing the executive’s calendar,
including making appointments and prioritizing the most sensitive matters
Requirements:
Minimum 3 years working experience as an
Executive PA
Must have strong planning and
organizational skills as well as administrative skills
Must be computer literate
Excellent communication
Must be able to multi-task
Must have critical thinking and problem
solving skills
The ability to work well under pressure and
pay attention to detailPlease send CVs to: leeann@imagefreight.co.zaOnly successful candidates will be contacted.
3d
1
SavedSave
PURPOSE OF ROLE
The ability to investigate and apply expertise to data with an intended objective to deliver on the specific area of expertise.The ability to analyze data and extract trends to ensure improvement of processes and or customer satisfaction. This could be in the form of innovative ideas as well as the task of compiling reports.Engage and list to current challenges in the team/business and use expertise to Trouble shoot issues in order to provide workable solutionsThe ability to tackle a Problem with the intent of using expertise/capability and or experience to resolve speedilyPerform quality assurance based on the specialized requirements of the role.Should be able to ensure strong stake holder management ito Communication i.e. feedback to clients, managing clients, responding to clients, attend to queries timeouslyEngage in a professional manner whether it be verbal or face to faceHave the ability to communicate via different communication channelsEnsure that the brand or image of SEB is always maintained by adhering to the values (in keeping in line with the KPI and values of the company)Be a strong team playerHave both both industry knowledge and experienceEnsure that the role is carried out with the relevant accuracy, attention to detail and following instructions.Ensure that judgement and attention to detail is applied to the roleEnsure that the role is completed within required deadlines and should have the ability to organize, plan, set goals and deliver accordingly.Strong interpersonal skills as cross team collaboration is required.Have the ability to innovate in the roleQuality of work should be thoroughConscious of the abuse of company resources
PEOPLE MANAGEMENT
Implement the culture transformation programme that will enable the delivery of Salt’s strategic intent and identified ideal behaviours to improve employee engagement and reduce employee turnover.
RESPONSIBILITIES
Areas of Responsibilities
Timeous Reponses to Queries
Identify the source of the complaint by identifying all parties to a complaint, and direct that the relevant information be sought from all partiesAccurate query response within the stipulated timelinesHave good problem solving capabilities
Record Keeping/Filing
Record/track complaints and determinations received from the PFA, FSCA and other sourcesHave a systematic filing system for all complaints, queries, responses and determinations issued by the PFA and other relevant Authorities
Reporting
Controlling the outcome of PFA determinations issued and ensuring adherenceProvide a weekly report/update of all complaints to ...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xMjUyMDUwODI0P3NvdXJjZT1ndW10cmVl&jid=375292&xid=1252050824
3d
1
Our client within the telecommunications space requires an immediate start to assist their business. The ideal candidate will be responsible for the following:
Purchase OrdersData Capturing and processingAnalyticsAdministrations
Apply today!
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8yMjM5Nzc4NjQ5P3NvdXJjZT1ndW10cmVl&jid=1544518&xid=2239778649
3d
1
SavedSave
OVERVIEW
The Contributions Administrator is responsible for the accurate and timeous processing of contributions within the agreed service level between SALT EB and the Fund and meeting production standards. The duties include requesting information, responding to enquiries and providing assistance to Client Services, the Call Center, Claims team, employers and external service providers.
AREAS OF RESPONSIBILITY
Key Activities
Perform all contribution related activities which include the complete contribution processing cycle of all contributions, all contribution related enquiries and complaints.Process contributions according to the rules, policies, legislation, administration procedures and the service level agreement.Process refunds according to administration processes within the service level agreements.Meet production standards in terms of quantity and quality.Liaise with employers and service providers both written and verbal.Devote the whole of your time, attention and abilities during working hours to the discharge of your duties with strict accuracy.Ensure email communication, whether internal or external is dealt with professionally and within the service level agreement.Any other duties as determined by the the business needs and participate in all organisational events as required.
Record Keeping and Filing
Attach all email correspondence to the members record.Record all appropriate member notes on members Everest record.
Query resolution
Attend to all email and telephonic enquiries both internal and external.Assist Client Services, the Call Center, Claims team, employers and external service providers to resolve queries.Applying the rules, policies and administration procedures of different funds in accordance with the Co standards service level agreementsFollow through and provide client with on-going feedback until enquiry is resolved.Support a positive and responsive climate for client enquiry resolution.Action all escalated enquiries within 24 - 72 hours.
Team Support
Accept accountability and take responsibility for any work done or allocated.Display a willing and helpful attitude.Action any other responsibilities allocated by the manager.Cheque releasing, Year ends & Benefit statements
Relationship Management
Build and maintain relationships at all levels with service providers and internal departments to enhance organisational effectiveness and efficiency.Use your best endeavors to properly conduct, improve, extend, dev...
https://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNDA2MDQzODM0P3NvdXJjZT1ndW10cmVl&jid=1261638&xid=1406043834
3d
1
The Section 37C, Disability and Funeral Claims specialist administrator is responsible to accurately and timeously perform all Section 37C related activities through the co-ordinating of death, disability and funeral claims information as per agreed service levels between SALT EB and the Fund and support the trustees with the death, disability and funeral claims process whilst meeting production standards.
To provide efficient administration and verification service in respect to quality assurance of risk claims that results in the improvement of client service and to minimize financial risk. The responsibility is to ensure that all claims and related documents conform to the set standards, within the agreed service levels and that the claim is ready for processing.
The duties include requesting information, responding to enquiries and providing assistance to members and beneficiaries, Compliance, Client Services, the Contact Centre, employers and external service providers.
Areas of Responsibilities
KEY ACTIVITIES
Perform all Section 37C related activities which include the complete death claim processing cycle of all death claims, all death related enquiries and complaints.Liaise with members, beneficiaries, employers and/or relevant stakeholders in a professional manner in order to obtain and clarify details regarding the claims (both verbal and written).Quality assure and review the death claim documentation in order to ensure the documentation is accurate, complete and compliant with relevant legislation.Liaise with the relevant affiliations in order to resolve issues around incorrect or incomplete documentation.Prepare investigation report detailing findings together with motivation for the distribution of the benefit for the Trustees to verify and approve at the Death Benefit Disposal Sub-Committee meeting.Prepare a report on death cases for presentation to Trustees at the Death Benefit Disposal Sub- Committee meeting on a monthly basis.Report on inflow and outflow of death claims statistics for Fund.Process payment of death once approved by Trustees within the agreed service levels.Keep abreast of all requirements in the retirement industry as set out by the FSCA and the relevant legislation.Process Section 37C claims according to the rules, policies, legislation, administration procedures and the service level agreement.Provide accurate information to clients in order to ensure that they receive appropriate service.Build and maintain relationships with internal and external stakeholders.Deliver on service level agreements agreed between internal and external stakeholders in order to ensure that expectations are managed with beneficiaries.Make recommendations to improve client service and fair treatment of clients within area ofhttps://protool.gumtree.co.za/external-link-browser.html?url=aHR0cHM6Ly93d3cuZGl0dG8uam9icy9qb2IvZ3VtdHJlZS8xNjQ3ODgwNjc1P3NvdXJjZT1ndW10cmVl&jid=161745&xid=1647880675
3d
1
SavedSave
Our client in Durbanville is actively searching to grow its small team which manages an ever-increasing portfolio of properties, urban development, and conservation spaces. Central to our client’s vision is solving challenges that have the potential for long lasting impact.
As our Property Finance Administrator, you are the backbone of the company. You hold all the critical pieces together seamlessly and are able to track, monitor and reconcile all the administrative areas such as finance, payroll, compliance, human resources, cosec, and other statutory requirements.
Key responsibilities include:
•Keeping meticulous financial records and reconciling accounts
•Managing property administration tasks with the precision of a seasoned explorer, from tracking maintenance costs to navigating municipality statements
•Ensuring compliance with regulatory requirements
•Managing payroll
•Processing weekly payments
Were looking for someone with at least 5 years of experience in the finance industry, familiarity with Google products, and the ability to thrive in a small team environment.
We offer many benefits, including a competitive salary, medical aid, provident fund, company laptop, and 23.5 leave days per year. If you are interested in joining this fast-growing passionate team, email your CV to craig@personastaff.co.za.
craig@personastaff.co.za
3d
Save this search and get notified
when new items are posted!