Junior Support Consultant - Newlands

Requirements:

- Matric

- Customer support experience

- A+ certificate advantageous

- Excellent communication skills in English - basic Afrikaans advantageous

- Good working knowledge of Windows and Microsoft Office

- The ability to grasp and understand IT and technical concepts

Responsibilities:

- Provide friendly and efficient support to customers via telephone/email

- Accurately record and document activity through the ticket system

- Ensure effective communication with customers, colleagues, and management

- Perform adhoc functions, projects, and training

Personal Attributes:

- Resourceful with strong sense of urgency

- Friendly and helpful

- Excellent telephone manner

- Ability to take initiative and solve problems

- Good time management skills

- Ability to work under pressure

- You like to share knowledge

- Quick learner and comfortable in a dynamic IT environment

If you meet the above requirements then please forward your CV via Gumtree or to careers@property24.com

Our employment equity goals will be taken into account in our selection process.